Seven Basic Tools of Quality
A designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality.
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Total Quality Management Tools
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A designation given to a fixed set of
graphical techniques identified as being
most helpful in troubleshooting issues
related to quality.
4. The cause-and-effect diagram
The check sheet
The control chart
The histogram
The Pareto chart
The scatter diagram
Stratification
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14. A graphic tool that helps identify, sort,
and display possible causes of a
problem or quality characteristic.
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(石川 馨 Ishikawa Kaoru, July 13,
1915 - April 16, 1989)
In 1939 he graduated University
of Tokyo with an engineering
degree in applied chemistry.
Undertook the presidency of
the Musashi Institute of
Technology in 1978.
In 1949, Ishikawa joined the
Japanese Union of Scientists
and Engineers (JUSE) quality
control research group.
Full professor in the Faculty of
Engineering at The University of
Tokyo (1960) Ishikawa
introduced the concept of
quality circles (1962) in
conjunction with JUSE.