Strategies for improving listening skills
 Listening is yet another most difficult
task, from an audience’s perspective.
 Listening is as important as speaking,
writing and reading.
 Some of the areas need consideration
are:
 Faults in Listening
 Purposes for Listening
 Results of Good Listening

Strategies for improving listening skills
 Faults in Listening
 Some of the factors responsible for
poor listening are:
 Prejudice against the speaker
 External distractions
 Thinking speed
 Premature evaluation
 Semantic stereotypes
 Delivery

Strategies for improving listening skills
 Faults in Listening
 Prejudice against the speaker
 Listeners are distracted because who
the speaker is conflicts with their
attitudes.

Strategies for improving listening skills
 Faults in Listening
 External distractions
 External distraction may be caused
due to stammering speaker, speaker’s
clothing, excessive gestures.

Strategies for improving listening skills
 Faults in Listening
 Thinking speed
 Speaking is lesser words pr minute,
but processing while thinking goes
faster per minute.

Strategies for improving listening skills
 Faults in Listening
 Premature evaluation
 Many people have tendency to jump
to conclusions very fast, without
waiting for the speakers to complete
their message.

Strategies for improving listening skills
 Faults in Listening
 Semantic stereotypes
 Some words bother some people.
 Internal reactions to words vary
from person to person.
 It is largely a result of feelings,
attitudes, prejudices, and biases one
carries.
 The listener tunes out the speaker if
some words annoy him/her.

Strategies for improving listening skills
 Faults in Listening
 Delivery
 Delivering speech by reading
verbatim may also cause listeners to
lose interest.
 Confused delivery of ideas without
properly tying up with the main
theme of the presentation could also
distract the listeners’ attention.

Strategies for improving listening skills
 Purposes for Listening
 There are at least four reasons why
people would like to listen:
 To Gain New Information and Ideas
 To Question and Test Evidence
 To Be Inspired
 To Improve one’s Own
Communication

Strategies for improving listening skills
 Results of Good Listening
 Good listening gives following
benefits:
 It leads to helpful, positive attitudes –
by understanding the hindrances that
lie in the way of good listening.
 Permits the speaker and listeners
improve communication as each side
becomes receptive to the other.

Strategies for improving listening skills
 Results of Good Listening
 Good listening gives following
benefits (contd.):
 Indicates by feedback to the speaker
that listeners are interested; which in
turn motivates speaker to give his/her
best.
 Helps listeners obtain useful
information.

Strategies for improving listening skills
 Results of Good Listening
 Good listening gives following
benefits (contd.):
 Creates better understanding of
others and thus helps listeners work
with others.
 Helps the speaker (especially in an
interview) in talking out a problem.

Hearing
Understanding
Remembering
Interpreting
Evaluating
Responding

Types of Listening
 Critical Listening
 Content Listening
 Emphatic Listening
 Active Listening