42. Earlier this year, chatbots were barely a blip on the tech
world's radar. Then, at Facebook's F8 developer conference in
April 2016, the company announced that its Messenger app
would soon feature chatbots from brands including CNN and
1-800-Flowers. Seemingly overnight, chatbots became the
"next big thing" in tech and the object of endless media
coverage.
43. The top trend at this year’s Finovate: Chatbots for bank
customers, with pseudohumans texting, emailing and
conversing and answering your questions
https://kore.com/finovate-landing/
44.
45. Why
Most
Banks
Should
Not
(Yet)
Roll
Out
Bots
(research
by
Forrester,
published
August
31,
2016)
Today’s
bots
o;en
lead
to
uneven
—
or
worse
—
experiences
for
customers.
Money
is
an
area
where
the
stakes
are
high
—
and
people
are
less
forgiving.
Bots
and
other
AI
services
will
improve
—
but
banks
won’t
drive
this
evoluIon.
Given
these
circumstances,
most
banks
outside
China
will
not
gain
from
invesEng
in
bots
on
third-‐party
plaGorms
in
the
near
term.
Bots
Aren't
Ready
To
Be
Bankers
159. 90% social tools
Product info
Social tools
what else do people buy
what do they recommend?
Tags of clients
What do they buy in the end?
what else?
Description of customers
reviews of the customers
review of the reviews
246. Security Jeep/Tesla
• Jeep
• Secrets as protection
• Threaten with Lawyers
• after 6 weeks 1.5M recall to
dealer for firmware update
• Tesla
• document API
• invite hackers with a reward
• Work with them
• Thank them!
• OTA update with 2 weeks