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What Industry expects from
management graduates?

                Vinod Bidwaik
                     Head-HR
             DSM India Pvt. Ltd.
Skill Gap Survey – 74 BFSI organizations

More than 2000 MBA programme are in India
Hired
 74% - fresh MBAs

 26% - MBA with 2-3 years experience.




Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
   Students from Tier 1 schools, in particular, “…are definitely
    more prepared, but when you talk about value for [the]
    money, and you talk about [value] per unit of money spent
    on a particular candidate [or] the efficiency level per unit of
    the money spent on a candidate, there is no major
    difference”.
   When a new MBA comes in from one of the top institutes,
    “he has bought some level of premium tag…”, but that
    does not mean this candidate will have the most or best
    practical knowledge.
Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Knowledge, Skills, and Attitudes


    “We hire people for attitude and train them for the skills”.
    But what is the actual performance




                                        On the scale of 1-5
Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating and
performance assessment of newly hired
MBAs by attitude




Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating and
 performance assessment of newly hired
 MBAs by skill




Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
Employer expectation rating and
performance assessment of newly hired
MBAs by knowledge area




Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
But there is a demand
So you have a good time….
KSA- Skill level requirement
Personality

 Relatively stable pattern
 of behaviours and
 consistent internal states
 that explain a person's
 behavioural tendencies
    How you behaves in
     specific situations?
Big Five Personality Dimensions

   Conscientiousness      Caring, dependable

   Emotional Stability    Poised, secure

 Openness to Experience   Sensitive, flexible

     Agreeableness        Courteous, empathic

      Extroversion        Outgoing, talkative
Creating Perception About Personality

                     The combination of
                     personality traits &
                     knowledge base
                     generates Perception in
                     minds of employers


                   Personal Branding!
What does it means?

“Competencies are
  a combination of

  knowledge, skills and
  attitudes which provide a
  clear description in everyday
  language of what a person needs
  to do to carry out his or her job


  effectively”
What is actually KSA means?
   Skills :
         The How - to’s of the role
         Capabilities that can be transferred from one person to another
   Knowledge
         ‘What you are aware of ‘
          Factual ( things you know) Can & should be taught
          Experiential (understandings you have picked up along the way).
          Less Tangible and therefor much harder to teach
   Talent
         Recurring patterns of thought feeling behavior,that carve individual
          minds
         If someone does not have the talent as part of his filter , then very
          difficult for others to inject it.
Bottom line Test


    Can he do the job
                 (Competence)

    Will he do the job
                  ( Motivation)

    Will he fit in ( Team /
     Organisation)?
                   ( Match)
General Expectations from
Management Students


“We hire people
for attitude and
train them for the
skills”.
What is Talent?
                  A recurring
                  pattern of
                  thought, feeling
                  or behavior that
                  can be
                  productively
                  applied
General Expectations from
Management Students
     Generally any employer has following 2
     expectations from any management student:
2.   Behavioral Competencies-Personality Traits
3.   Functional Competencies- Knowledge Base
Few Behavioral Competencies
   Leadership
   Planning and organising
   Developing others
   Problem solving
   Communication
   Customer Orientation
   Influencing
   Team Orientation
   Results Orientation
   Adaptability
   Self Development
   Innovation
   Analytical Thinking
   Strategic Thinking
Functional Competencies
   Selling Skill for Sales
   Negotiation Skill for sales and
    purchase
   Change management skill for
    HR people
   Expertise in functional domain..
    Like
   SCM
   HR
   Sales & Marketing
   IT
   Operations
What is expected?
   Personality strengths
   intellectual strengths
   communicative strengths
   accomplishments
   Lessons from failures
   professional strengths
   Overcoming weaknesses
Then What Industries Expect?

                    Personal




                  Behavioural
                 Competencies


 Interpersonal                  Thinking & Planning
Then What Industries Expect?

                           Knowledge
                    Full knowledge of the
                     discipline &
                     specializations
                c)   HR should know tax
                     structure and what CTC
                     means
                d)   Marketing should know
                     what is the product
                     composition and why it is
                     so?
Then What Industries Expect?
Interpersonal Skills
 Team skills

 Communication skills

 Self motivation, dedication

  and commitment
 Result orientation

 EQ

 Problem solving

  capabilities
Then What Industries Expect?
                       Leadership Qualities
                   Value and ethics driven
                   Thrust for success
                   Strategic thinker
                   Patient, Tolerant & Able to
                    work under stress
                   Positive thinking
                   Risk taker
                   Proactive and self starter
                   Change agent
                   Influencing people
                   Visionary
Please try now onwards….
   Focus on theoretical knowledge (Why)
   Get exposed to real world of Industries
    (What & How)
   Focus on your own personality
    development
   Do more projects, summer, winter trainings
   Join part time job
   Be flexible
   Participate in college activities, try to meet
    Industry people.
Some more……
Answering questions:
     Answer to the point.
     Answer thoroughly with evidence.
     Use good grammar and choice of language.
     Avoid phony, canned answers.
     Give reasons for past actions, not excuses.
     Take full responsibility for past actions.
     Never bad mouth a department, school, supervisor
      or employer – past or present.
Negative Factors

 1.   Lack of awareness about company or position.
 2.   No interest or enthusiasm.
 3.   Lying or telling the recruiter what you think he/she wants to hear.
 4.   Poor communication skills.
 5.   Too money oriented.
 6.   Arrogant or cocky.
 7.   Unclear or unrealistic goals or objectives.
 8.   No relevant experience.
1.    Not team oriented.
2.    Poor eye contact.
3.    Poor appearance.
4.    No campus involvement.
5.    No motivation.
6.    Disrespecting the recruiter.
7.    Performing poorly in school.
8.    Not having any questions to ask.
9.    Not smiling.
10.   Cursing or being rude.
1.   Negativity or bad attitude.
2.   No support for answers.
3.   Inflexible.
4.   Arriving late for the interview.
5.   Poor listening skills.
6.   Stereotyping.
7.   Indicating job is just a stepping stone.
We also see

   Common sense
   Manners and etiquettes
   Body Language
   Telephone dialer tone
   etc
Thank You!
Questions Please…..

   http://vinodtbidwaik.blogspot.com

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What industries expect from Management Students

  • 1. What Industry expects from management graduates? Vinod Bidwaik Head-HR DSM India Pvt. Ltd.
  • 2. Skill Gap Survey – 74 BFSI organizations More than 2000 MBA programme are in India Hired  74% - fresh MBAs  26% - MBA with 2-3 years experience. Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 3. Students from Tier 1 schools, in particular, “…are definitely more prepared, but when you talk about value for [the] money, and you talk about [value] per unit of money spent on a particular candidate [or] the efficiency level per unit of the money spent on a candidate, there is no major difference”.  When a new MBA comes in from one of the top institutes, “he has bought some level of premium tag…”, but that does not mean this candidate will have the most or best practical knowledge. Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 4. Knowledge, Skills, and Attitudes  “We hire people for attitude and train them for the skills”.  But what is the actual performance On the scale of 1-5 Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 5. Employer expectation rating and performance assessment of newly hired MBAs by attitude Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 6. Employer expectation rating and performance assessment of newly hired MBAs by skill Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 7. Employer expectation rating and performance assessment of newly hired MBAs by knowledge area Source: Skill Gap Survey conducted by The Higher Education Forum supported by 1SOS & Westat.
  • 8. But there is a demand
  • 9. So you have a good time….
  • 10. KSA- Skill level requirement
  • 11. Personality Relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies  How you behaves in specific situations?
  • 12. Big Five Personality Dimensions Conscientiousness Caring, dependable Emotional Stability Poised, secure Openness to Experience Sensitive, flexible Agreeableness Courteous, empathic Extroversion Outgoing, talkative
  • 13. Creating Perception About Personality The combination of personality traits & knowledge base generates Perception in minds of employers Personal Branding!
  • 14. What does it means? “Competencies are a combination of knowledge, skills and attitudes which provide a clear description in everyday language of what a person needs to do to carry out his or her job effectively”
  • 15. What is actually KSA means?  Skills :  The How - to’s of the role  Capabilities that can be transferred from one person to another  Knowledge  ‘What you are aware of ‘  Factual ( things you know) Can & should be taught  Experiential (understandings you have picked up along the way). Less Tangible and therefor much harder to teach  Talent  Recurring patterns of thought feeling behavior,that carve individual minds  If someone does not have the talent as part of his filter , then very difficult for others to inject it.
  • 16. Bottom line Test  Can he do the job (Competence)  Will he do the job ( Motivation)  Will he fit in ( Team / Organisation)? ( Match)
  • 17. General Expectations from Management Students “We hire people for attitude and train them for the skills”.
  • 18. What is Talent? A recurring pattern of thought, feeling or behavior that can be productively applied
  • 19. General Expectations from Management Students Generally any employer has following 2 expectations from any management student: 2. Behavioral Competencies-Personality Traits 3. Functional Competencies- Knowledge Base
  • 20. Few Behavioral Competencies  Leadership  Planning and organising  Developing others  Problem solving  Communication  Customer Orientation  Influencing  Team Orientation  Results Orientation  Adaptability  Self Development  Innovation  Analytical Thinking  Strategic Thinking
  • 21. Functional Competencies  Selling Skill for Sales  Negotiation Skill for sales and purchase  Change management skill for HR people  Expertise in functional domain.. Like  SCM  HR  Sales & Marketing  IT  Operations
  • 22. What is expected?  Personality strengths  intellectual strengths  communicative strengths  accomplishments  Lessons from failures  professional strengths  Overcoming weaknesses
  • 23. Then What Industries Expect? Personal Behavioural Competencies Interpersonal Thinking & Planning
  • 24. Then What Industries Expect? Knowledge  Full knowledge of the discipline & specializations c) HR should know tax structure and what CTC means d) Marketing should know what is the product composition and why it is so?
  • 25. Then What Industries Expect? Interpersonal Skills  Team skills  Communication skills  Self motivation, dedication and commitment  Result orientation  EQ  Problem solving capabilities
  • 26. Then What Industries Expect? Leadership Qualities  Value and ethics driven  Thrust for success  Strategic thinker  Patient, Tolerant & Able to work under stress  Positive thinking  Risk taker  Proactive and self starter  Change agent  Influencing people  Visionary
  • 27. Please try now onwards….  Focus on theoretical knowledge (Why)  Get exposed to real world of Industries (What & How)  Focus on your own personality development  Do more projects, summer, winter trainings  Join part time job  Be flexible  Participate in college activities, try to meet Industry people.
  • 28. Some more…… Answering questions:  Answer to the point.  Answer thoroughly with evidence.  Use good grammar and choice of language.  Avoid phony, canned answers.  Give reasons for past actions, not excuses.  Take full responsibility for past actions.  Never bad mouth a department, school, supervisor or employer – past or present.
  • 29. Negative Factors 1. Lack of awareness about company or position. 2. No interest or enthusiasm. 3. Lying or telling the recruiter what you think he/she wants to hear. 4. Poor communication skills. 5. Too money oriented. 6. Arrogant or cocky. 7. Unclear or unrealistic goals or objectives. 8. No relevant experience.
  • 30. 1. Not team oriented. 2. Poor eye contact. 3. Poor appearance. 4. No campus involvement. 5. No motivation. 6. Disrespecting the recruiter. 7. Performing poorly in school. 8. Not having any questions to ask. 9. Not smiling. 10. Cursing or being rude.
  • 31. 1. Negativity or bad attitude. 2. No support for answers. 3. Inflexible. 4. Arriving late for the interview. 5. Poor listening skills. 6. Stereotyping. 7. Indicating job is just a stepping stone.
  • 32. We also see  Common sense  Manners and etiquettes  Body Language  Telephone dialer tone  etc
  • 33. Thank You! Questions Please….. http://vinodtbidwaik.blogspot.com

Notes de l'éditeur

  1. Listen for specific examples - avoid theoretical answers Give credit only to the person’s top of the mind response Quote some examples of responses Hints: if the person needed two or three probes to describe a specific example ,chances are that the behavior is not a recurring part of her life