The document describes how connected businesses can optimize logistics processes using technologies like the Internet of Things, business networks, and bidding platforms. It provides an example scenario where Mark, a sales and delivery manager for a solar panel manufacturer, is able to efficiently schedule and finalize delivery of solar panels to Atlanta using new SAP software. The software allows Mark to find optimal delivery options, get competitive bids, communicate directly with logistics providers, and finalize delivery details in a seamless, integrated experience. Jordan, who runs a logistics firm, is then notified of the new order opportunity.

1. Logistics for the Connected Businesses
Connected Businesses can optimize their core business processes
e.g. Logistics and ensure better customer service
 M2M / Internet of Things
 3rd
party info-sources
 Business networks
 Instant connect
 Bidding platforms
 Instant confirmation of service
delivery
Designed for
People
Built for
real-time business
Connected to the
world
 Personalized UX
 Search as UX paradigm
 Any device access is default
 Transparent analytics
 Extendable / Mash-ups
 Collaboration in context
 Dynamic planning
 End-to-end transparency
 Flexible end-to-end
processes
 Big Data management e.g.
real time inventory tracking
 Benchmarking

2. Logistics for the Connected Businesses
Roles – Mark the Sales and Delivery Manager at a Solar Panel
manufacturer; Jordan runs his own Logistics business
Mark a father of two has been
with ShineBright – a mid level
solar panel manufacturer since 3
yrs. He is looking to optimize his
product delivery mechanisms to
cut the costs of delivery
Jordan, 38 has been running his
Logistics firms for 10 yrs. He
inherited the company from his
father and is now specializing in
movement of delicate freight e.g.
solar panels

3. Logistics for the Connected Businesses
Scene 1 – Mark receives an order for 9 panels to Atlanta and gets to
work in ensuring an optimum delivery
Mark is delighted to see a personalized work center for him
when he logs into the SAP system. The screen has a nice
“tiled” experience and all his required tasks are available at a
glance. He selects the Schedule Delivery entry panel
Mark is aware that transporting solar
panels is a difficult task as they are
heavy, delicate, need to be shipped
along with their accessories and require
special pallets where they can be packed
individually
Need to get to work on planning
the delivery as this time I will use
the new SAP system which went
live couple of days back. Not
sure…how the experience will be

4. Logistics for the Connected Businesses
Scene 2 – Mark can from a single application view optimize and
finalize the delivery
SAP Smart Busine for Schedule Delivery
As soon as Mark enters the
ShipTo address of Atlanta the
system searches the Logistics
network and can suggest 4
alternatives based on the
vendors serving Atlanta and
the availability of the trucks
Mark does want to check if he can
get a better offer from the public
Logistics network. The seamless
connection from the SAP system
to Ariba network gives him some
other alternatives which are
cheaper
Mark is not comfortable with
going with the new vendors even
though they are substantially
cheaper. He explores the ratings
of the new vendors suggested
and then decides on Jordan based
on feedback from other
businesses
Mark can trigger an instant
conversation with Jordan from
the system and discuss the details
of the order. He finally is
convinced and decides to
proceed. He is instantly provided
with the shipping conditions and
the contractual details

5. Logistics for the Connected Businesses
Scene 3 – Mark finalizes the delivery details and Jordan is intimated
about the new order
I feel comfortable now about
working with the vendor. Wow, it
was so easy to find and identify a
new business partner. Seamless!
And the system simulates and
shows me how much savings I
have made. This new SAP is so
much better!
Deal finalzied! This should open
up an important relationship for
us with Mark. This could evolve
into a repetitive order stream.
We need to Delight him right
now.

6. Logistics for the Connected Businesses
Scene 3 – Mark finalizes the delivery details and Jordan is intimated
about the new order
I feel comfortable now about
working with the vendor. Wow, it
was so easy to find and identify a
new business partner. Seamless!
And the system simulates and
shows me how much savings I
have made. This new SAP is so
much better!
Deal finalzied! This should open
up an important relationship for
us with Mark. This could evolve
into a repetitive order stream.
We need to Delight him right
now.