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menu improvement of Metro's restaurant
1. MENU IMPROVEMENT OF
(THE METRO’S)
BINUS UNIVERSITY
NAME:
- STEFAN (1501203713)
- ANDY (1501170860)
- STEVEN (1501193643)
- VITRO (1501173042)
2. The metro’s is a restaurant which sell fast foods with organic ingredients.
Previous Motto: “Think fast food is a junk food, think again”.
“Let Us stay healthy with You”.
INTRODUCTION
3.
4. 1. The menu is not described in details
2. Price not specified whether nett or still taxable
3. The beverage menu is not varied
4. Menu offered does not conform to the expectations based on the
restaurant’s name.
EFFECTIVENESS
5. Firstly, the offered menu is not related to the motto of the restaurant.
WHY ?
The foods does not contain any organic ingredients.
THE MENU IS NOT DESCRIBED IN
DETAILS
6. We don’t find any words to show whether the price include tax or not.
THE PRICE IS NOT SPECIFIED WHETHER
NETT OR INCLUDE TAX
7. In our opinion, they should add some drinks, such as; mineral water, fresh
juices.
THE BEVERAGE MENU IS NOT
VARIED.
8. When customer look at the restaurant name, the impression does not
match with the offered menu.
MENU OFFERED DOES NOT CONFORM TO THE
EXPECTATIONS BASED ON THE
RESTAURANT’S NAME
9. •First impression of the beverage menu, there is only cappuccino drinks
made with coffee machines. We think they can maximize the functions of
coffee machines to create more variants of coffee beverages.
EFFICIENCY
Inefficient use of the coffee machines