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Facebook
Marketing
Strategies


               Vivek Bhargava
             CEO, Communicate2
Did You Know




          http://www.youtube.com/watch?v=Mv5t82XoP68
                                                       This video displays
                                                              some
                                                       Striking Facebook
                                                            statistics
What Can You Do on Facebook ?
 Upload Photo Albums

 Choose Privacy Settings

 Update Status Messages

 Add/Create Applications

 Play Games
What Can You Do on Facebook ?
 Post Messages on the Wall

 Tag Friends

 Comment on Wall Posts

 Make Groups

 Create Fan Pages

 Take Polls
What Can You Do on Facebook ?
 New Customer Acquisition

 Client Retention

 Reputation Management

 Customer Engagement

 Branding
What Can You Do on Facebook ?
 Communication

 Viral Marketing

 Driving web traffic

 Building relationships
Facebook Groups - Adidas




 More User Control                      Small Scale
                     Updates in Inbox
Facebook Pages - Adidas




                                           Broadcast Brand Updates
 Updates through the page




 Brands & Business          Create Engagements
Fan Pages – Some Tips
 The landing page should never be the Wall

 Create a compelling Avatar ( Use pictures along with the logo)
Facebook Groups Vs Pages
 Groups – Limit number of users to 5000
  Pages – No limit on the number of Fans

 Groups – Created by individuals
  Pages – Created by Businesses

 Group – Does not give visitor statistics
  Pages – Gives detailed visitor statistics according to demographics, location, etc
Facebook Groups Vs Pages (Contd)




                     http://www.youtube.com/watch?v=mCcD4OS6SpI&feature=related



      This video
 compares Facebook
     Groups with
   Facebook Pages
Integrate Business With Facebook
 Add your website / blog URL on the profile page
 Talk about the work you do




                Can Connect in their          Gain Access to Their
                   Environment                      Friends


                                   Business Side
                                   of Facebook


               Share Various Types of        Stay Front & Center in
                      Content                      Their Mind
Feeds to Facebook
 Unlimited Reach & Exposure

 More Credibility since Facebook is personal in nature

 Continual Updates – Viral
Finding Fans on Facebook

                        Tweet About
                         the Page



            Post Page
             Link on
            Websites,
              Blogs

                            Email Existing
                            Friends About
                               the Page
Facebook Marketing Strategies

                        Facebook Engagement Ads

                          Polls
                          Videos                                Facebook
 Facebook Pages
                          Branded gifts                        Applications
                          Event Management
                          Fan Pages
                          Hybrid Engagement



    This video
  describes the
options Facebook
      Offers
Businesses/Brand
  s to promote
   themselves
                   http://www.youtube.com/watch?v=-wHsfeWkXvM
Polls

                       Results broken down by age group and gender


                                Can reach 100 responses within 30 minutes

                                                     Real - time responses


Users opinion on any topic

    Honest Feedback
Budwieser Polls




  Budweiser asks consumers to help select which commercial to show during The Big
                                Game of Football
BMW Contest
 Created a contest for valuable
  information about demographics

 Questions are company and
  brand specific for die-hard fans

 Specialized questions and
  prizes

 Participants are true fans




http://www.youtube.com/watch?v=luZH0kWpCpY
Videos
 Extended commercials

 No limitation on length

 Videos go viral



                                             http://www.youtube.com/watch?v=rRcognsyqNY
                                                             Adidas




                                                        These are one of the
                                                        many ads posted on
                                                        the Facebook pages
                                                        of Adidas & Walmart

http://www.youtube.com/watch?v=eLJXNFrnRGE
              Walmart
Videos - Pringles
   Audience reacts well to
    comedy

   Videos on fan pages
    have potential to go viral

   When fans “Like” the
    video, the brand gets
    promoted




                              The Pringle Ad on Facebook Page can be viewed at :
                http://www.facebook.com/?ref=home#!/video/video.php?v=638597528485&ref=mf
Events
 Increase awareness

 Get participation
Fan Pages
 Drives users to their pages

 Your fans are your loyal customers
Some Pictures Uploaded by Fans (Starbucks)
This Could be Promoted  - Ask Fans to Report Fakes



                                           Stars
                                             &
                                           Bucks
Some Pictures Uploaded by Fans (Starbucks)



                                    People
                                   Promoting
                                     Other
                                   Websites
Adidas Fan Page
 Ran a contest on
  Facebook

 Promoted the contest
  not only before it
  started, but also after it
  ended

 Used their page to
  share the winner‟s
  blogs, photos and
  videos from the Adidas
  party
Adidas “Your Area Tab” - USP
 A website like feeling

 The user is involved
Top 15 Facebook Pages




                        Source : www.allfacebook.com
IKEA‟s Facebook Strategy – PhotoTagging Genius
 The Swedish furniture company opens
  new store in Malmo, Sweden

 Thousands of users promoted IKEA‟s
  new store through Facebook




                                        http://www.youtube.com/watch?v=0TYy_3786bo




                                            This video describes
                                               IKEA’s Brilliant
                                             Facebook Strategy
Pizza Hut‟s Facebook Strategy – Place An Order
 Place an order while you browse on Facebook

 Creates heavy customer engagement

 Direct Sales
Facebook Blog Promotion
      Applications
 Networked Blogs http://www.facebook.com/apps/application.php?id=9953271133
    On profile page or the boxes tab
    Displays your blog and any blogs you want to read

 Notes http://www.facebook.com/apps/application.php?id=2347471856
    Default application to the right of the profile
    Can add RSS feeds of you and your friends
Facebook
Business/Self Promotion
Applications
 GL Print Business Card http://www.facebook.com/apps/application.php?id=8298513388
    Create your digital business card

 Professional Profile http://www.facebook.com/apps/application.php?id=2358483321
    Creates a tab for your professional activities, contacts and other information
Facebook
Audio Visual
Applications
 PodCast Player http://www.facebook.com/apps/application.php?id=8444982535
    Share audio interviews/ company‟s podcast on your profile

 SlideShare http://www.facebook.com/apps/application.php?id=2490221586
    Connect your slideshare account to your profile
Facebook Top 10 Applications




                               MAU – Monthly Average Users



                               Source : www.allfacebook.com
Facebook Application Statistics



                             Birthday Cards




       FarmVille




                                  Source : www.allfacebook.com
Facebook Application Statistics (Contd)




                                Static FBML



        Café World




                               Source : www.allfacebook.com
Facebook Applications - Top Developers




                              Source : www.allfacebook.com
Facebook Application Developers - Statistics




                               RockYou




        Zynga




                               Source : www.allfacebook.com
Facebook Application Developers - Statistics




                                 Playfish



        Facebook




                               Source : www.allfacebook.com
Ad Copies




 The bagel image really stands out on the white background, and the ad copy announces
                           their free offer in a quick, simple way
„Best Buy‟ Promotion Strategy




 „Best Buy‟ asked Fans about their favorite vampire movies and then put them all on sale
Design Ads For Each Stage

                Awareness



                 Education



                Engagement



                  Action
CM Photographics – Professional Photographers

                                         Objective

 Advertise on Facebook to drive traffic to their site and acquire qualified leads




 Solution

    CM Photographic could the ability to target their exact demographic which was
     24 - 30 year old women

    Their Relationship status on Facebook indicated that they were engaged
CM Photographics – Professional Photographers
                                          Results

   Over 12 months, CM Photographics generated nearly $40,000 in revenue directly
    from a $600 advertising investment on Facebook

   60% became qualified leads and actively expressed interest in more information
Wisechoice.com
  WiseChoice is founded to help high school students make better decisions about
                           choosing a four year college


                                      Objective

 With a six month deadline, WiseChoice set out to get at least 50 recent graduates
 from 1,300 4-year colleges in the U.S. to complete a 20 minute survey about
 life on campus



                                       Solution

 Targeting college, age and year in school, WiseChoice was able to find the
 respondents they needed, even at schools as small as 600 students
Wisechoice.com
                                     Results

  80% of the students who came to the survey from Facebook were qualified versus
   only 46% from other marketing programs

  45% of the Facebook users who started the survey completed it versus only 28%
   from other marketing channels.
Power of Facebook Ads
Power of Facebook Ads (Contd)
25 Things Not Liked About Facebook (Funny)




           http://www.youtube.com/watch?v=PVA047JAQsk
Thank You
         Vivek Bhargava
     CEO, Communicate2
 E-Mail : v@communicate2.com
   Twitter : @vivekbhargava

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Facebook Marketing

  • 1. Facebook Marketing Strategies Vivek Bhargava CEO, Communicate2
  • 2. Did You Know http://www.youtube.com/watch?v=Mv5t82XoP68 This video displays some Striking Facebook statistics
  • 3. What Can You Do on Facebook ?  Upload Photo Albums  Choose Privacy Settings  Update Status Messages  Add/Create Applications  Play Games
  • 4. What Can You Do on Facebook ?  Post Messages on the Wall  Tag Friends  Comment on Wall Posts  Make Groups  Create Fan Pages  Take Polls
  • 5. What Can You Do on Facebook ?  New Customer Acquisition  Client Retention  Reputation Management  Customer Engagement  Branding
  • 6. What Can You Do on Facebook ?  Communication  Viral Marketing  Driving web traffic  Building relationships
  • 7. Facebook Groups - Adidas More User Control Small Scale Updates in Inbox
  • 8. Facebook Pages - Adidas Broadcast Brand Updates Updates through the page Brands & Business Create Engagements
  • 9. Fan Pages – Some Tips  The landing page should never be the Wall  Create a compelling Avatar ( Use pictures along with the logo)
  • 10. Facebook Groups Vs Pages  Groups – Limit number of users to 5000 Pages – No limit on the number of Fans  Groups – Created by individuals Pages – Created by Businesses  Group – Does not give visitor statistics Pages – Gives detailed visitor statistics according to demographics, location, etc
  • 11. Facebook Groups Vs Pages (Contd) http://www.youtube.com/watch?v=mCcD4OS6SpI&feature=related This video compares Facebook Groups with Facebook Pages
  • 12. Integrate Business With Facebook  Add your website / blog URL on the profile page  Talk about the work you do Can Connect in their Gain Access to Their Environment Friends Business Side of Facebook Share Various Types of Stay Front & Center in Content Their Mind
  • 13. Feeds to Facebook  Unlimited Reach & Exposure  More Credibility since Facebook is personal in nature  Continual Updates – Viral
  • 14. Finding Fans on Facebook Tweet About the Page Post Page Link on Websites, Blogs Email Existing Friends About the Page
  • 15. Facebook Marketing Strategies Facebook Engagement Ads  Polls  Videos Facebook Facebook Pages  Branded gifts Applications  Event Management  Fan Pages  Hybrid Engagement This video describes the options Facebook Offers Businesses/Brand s to promote themselves http://www.youtube.com/watch?v=-wHsfeWkXvM
  • 16. Polls Results broken down by age group and gender Can reach 100 responses within 30 minutes Real - time responses Users opinion on any topic Honest Feedback
  • 17. Budwieser Polls Budweiser asks consumers to help select which commercial to show during The Big Game of Football
  • 18. BMW Contest  Created a contest for valuable information about demographics  Questions are company and brand specific for die-hard fans  Specialized questions and prizes  Participants are true fans http://www.youtube.com/watch?v=luZH0kWpCpY
  • 19. Videos  Extended commercials  No limitation on length  Videos go viral http://www.youtube.com/watch?v=rRcognsyqNY Adidas These are one of the many ads posted on the Facebook pages of Adidas & Walmart http://www.youtube.com/watch?v=eLJXNFrnRGE Walmart
  • 20. Videos - Pringles  Audience reacts well to comedy  Videos on fan pages have potential to go viral  When fans “Like” the video, the brand gets promoted The Pringle Ad on Facebook Page can be viewed at : http://www.facebook.com/?ref=home#!/video/video.php?v=638597528485&ref=mf
  • 22. Fan Pages  Drives users to their pages  Your fans are your loyal customers
  • 23.
  • 24. Some Pictures Uploaded by Fans (Starbucks)
  • 25. This Could be Promoted  - Ask Fans to Report Fakes Stars & Bucks
  • 26. Some Pictures Uploaded by Fans (Starbucks) People Promoting Other Websites
  • 27.
  • 28. Adidas Fan Page  Ran a contest on Facebook  Promoted the contest not only before it started, but also after it ended  Used their page to share the winner‟s blogs, photos and videos from the Adidas party
  • 29. Adidas “Your Area Tab” - USP  A website like feeling  The user is involved
  • 30. Top 15 Facebook Pages Source : www.allfacebook.com
  • 31. IKEA‟s Facebook Strategy – PhotoTagging Genius  The Swedish furniture company opens new store in Malmo, Sweden  Thousands of users promoted IKEA‟s new store through Facebook http://www.youtube.com/watch?v=0TYy_3786bo This video describes IKEA’s Brilliant Facebook Strategy
  • 32. Pizza Hut‟s Facebook Strategy – Place An Order  Place an order while you browse on Facebook  Creates heavy customer engagement  Direct Sales
  • 33. Facebook Blog Promotion Applications
  • 34.  Networked Blogs http://www.facebook.com/apps/application.php?id=9953271133  On profile page or the boxes tab  Displays your blog and any blogs you want to read  Notes http://www.facebook.com/apps/application.php?id=2347471856  Default application to the right of the profile  Can add RSS feeds of you and your friends
  • 36.  GL Print Business Card http://www.facebook.com/apps/application.php?id=8298513388  Create your digital business card  Professional Profile http://www.facebook.com/apps/application.php?id=2358483321  Creates a tab for your professional activities, contacts and other information
  • 38.  PodCast Player http://www.facebook.com/apps/application.php?id=8444982535  Share audio interviews/ company‟s podcast on your profile  SlideShare http://www.facebook.com/apps/application.php?id=2490221586  Connect your slideshare account to your profile
  • 39. Facebook Top 10 Applications MAU – Monthly Average Users Source : www.allfacebook.com
  • 40. Facebook Application Statistics Birthday Cards FarmVille Source : www.allfacebook.com
  • 41. Facebook Application Statistics (Contd) Static FBML Café World Source : www.allfacebook.com
  • 42. Facebook Applications - Top Developers Source : www.allfacebook.com
  • 43. Facebook Application Developers - Statistics RockYou Zynga Source : www.allfacebook.com
  • 44. Facebook Application Developers - Statistics Playfish Facebook Source : www.allfacebook.com
  • 45. Ad Copies The bagel image really stands out on the white background, and the ad copy announces their free offer in a quick, simple way
  • 46. „Best Buy‟ Promotion Strategy „Best Buy‟ asked Fans about their favorite vampire movies and then put them all on sale
  • 47. Design Ads For Each Stage Awareness Education Engagement Action
  • 48. CM Photographics – Professional Photographers Objective Advertise on Facebook to drive traffic to their site and acquire qualified leads Solution  CM Photographic could the ability to target their exact demographic which was 24 - 30 year old women  Their Relationship status on Facebook indicated that they were engaged
  • 49. CM Photographics – Professional Photographers Results  Over 12 months, CM Photographics generated nearly $40,000 in revenue directly from a $600 advertising investment on Facebook  60% became qualified leads and actively expressed interest in more information
  • 50. Wisechoice.com WiseChoice is founded to help high school students make better decisions about choosing a four year college Objective With a six month deadline, WiseChoice set out to get at least 50 recent graduates from 1,300 4-year colleges in the U.S. to complete a 20 minute survey about life on campus Solution Targeting college, age and year in school, WiseChoice was able to find the respondents they needed, even at schools as small as 600 students
  • 51. Wisechoice.com Results  80% of the students who came to the survey from Facebook were qualified versus only 46% from other marketing programs  45% of the Facebook users who started the survey completed it versus only 28% from other marketing channels.
  • 53. Power of Facebook Ads (Contd)
  • 54. 25 Things Not Liked About Facebook (Funny) http://www.youtube.com/watch?v=PVA047JAQsk
  • 55. Thank You Vivek Bhargava CEO, Communicate2 E-Mail : v@communicate2.com Twitter : @vivekbhargava