1. Curriculum Vitae
Personal Information
Full Name Vivek Ashok Chaugule
Date of Birth November 18,1992
Address 306-A, Shraddha Sarover C.H.S.Ltd, Shirdi Nagar,
Navghar Road, Bhayandar (East). Thane – 401 105.
Mobile # 9773985320
E-mail Address vivekchaugule10@gmail.com
Career Objectives
To pursue a career that proves to be useful to the organization that I am associated with and
which ensures personal and professional growth.
Career Interest
 To utilize my education & experience, with a self-motivated and positive approach with the
organization that will help me in order to enhance my professional and personal skills.
 Seeking a job profile demanding enough to tap my potential that brings forth the efficient
working qualities in me.
 Willing to put in 100% efforts to realization of goals at specified targets.
EDUCATIONAL QUALIFICATIONS (IN REVERSE CHRONOLOGICAL ORDER)
Qualification University Year Class (%)
Pursuing Post-
Graduate Diploma in
Management-Hybrid
(Finance Management)
Prin .L. N. Welingkar Institute of
Management Development &
Research
2016 Started from Jan-16
B.Com Mumbai University 2013 First Class (81.00%)
H.S.C Maharashtra Board 2010 First Class (76.50%)
S.S.C Maharashtra Board 2008 First Class (71.67%)
COMPUTER KNOWLEDGE
Proficient in Handling MS-Office Packages, Windows Operating System, Good command on
creation of V-Look-up, pivot table in MS- EXCEL.
Page 1

2. PROFESSIONAL EXPERIENCE (IN REVERSE CHRONOLOGICAL ORDER)
Organization Tata Consultancy Services
Duration September 6, 2013 to till date
Designation Process Associate
Company Profile India’s global leading in IT services, digital and business solutions
that partner with its clients to simplify strengthen and transform
their businesses. It ensures the highest levels of certainty and
satisfaction through a deep-set commitment to our clients,
comprehensive industry expertise and a global network of
innovation and delivery centers.
Roles & Responsibilities For Citibank corporate clients:
 Maintaining online banking service for corporate client.
 User Entitlement - Assigning transaction level and viewer
rights to authorized persons of client on the basis of
necessary documents, board resolutions or approvals from
necessary authorities
 IFSC code maintenance.
 Maintaining predefined formats for NEFT, RTGS & ACTR
services for customers.
 Reporting teams performance to Supervisors.
 Maintaining and monitoring necessary DFPs (delegation of
financial powers) provided to end user with corresponding
board resolutions.
 Preparing and Maintaining Dynamic and Static Signatures
for electronic cheques, drafts.
 Maintenances done on email :
- Asia Extended Services (AES)
- Virtual Account maintenance
- Change of account familiar name
 Performing SV check for Indian accounts based in foreign
instances and accordingly coordinating with all Citibank
India branches and the RM's/IM’s.
 Processing Swift (MT 940/950) requests.
 Keeping track of Anti Money Laundering Sanction List.
Checking & updating KYC document of the customer &
accordingly giving online banking rights to the customers.
 Performed the required KYC screenings on customers
documenting the information obtained on the client's as
required by Indian KYC procedures.
 Ensuring compliance with all AML laws, regulations,
guidelines, written procedures; OFAC, CIP, KYC,
customer/transaction monitoring.
 Need to do necessary modification, Addition, Deletion and
all kind of updations in online banking platform of corporate
clients as mentioned in SLA (Service Level Agreement).
 Maintaining records for audit purpose.
 Attending and resolving client’s queries.
 Conducting process improvement trainings in liaison with
the team members
 Keeping track of various MIS for Corporate client in
customized formats and providing timely solution to client’s
queries.
 Preparing Weekly volumes.
 Escalating to the manager if any exceptions spotted and
Page 2

3. incorporate it in the Sops.
Achievements  Awarded with SPOT Award (twice) from the Senior
Management for completing complex maintenance within
the deadlines.
 Awarded with SPOT Award (twice) for customer
appreciation received.
 Awarded with SPOT Award for doing bulk maintenance.
PERSONAL SKILLS / EXPERTISE
 Strong ability to work under pressure and time constraints with Analytical Approach.
 Quick learner, Result Oriented & Adaptability
 Self-Motivated & Determined
 Managing Processes & Decision Making
WHAT YOU CAN LOOK IN ME?
 Dedication towards work.
 Eagerness to learn and try my level best to achieve the desired goal.
 Flexibility to work with new technologies.
 Creativity.
I hereby confirm that the above particulars are correct to best of my knowledge.
I shall be grateful to be considered for an appropriate position in your esteemed organization.
 PLACE: MUMBAI.
Signature
VIVEK ASHOK CHAUGULE
Page 3