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Level 1
Agenda
Introductions
Course Objective
Unit 1: Introduction to Project Management
Unit 2: Project Definition
Unit 3: Project Planning
Introductions
What is your Project Management Experience?
What types of projects will you be involved in?
What would you like to get out of the course?
Course Objectives
 What is project management?
 What are the qualities of an effective project manager?
 Important to know Nine knowledge areas of project management and
how they can be applied to your project.
 What are the phases of a project and what deliverables are expected?
 Identify a project’s key stakeholders
 What are the different types of business cases and how to create a
Statement of Work.
 What is risk management and change control?
 How to organize project activities by creating a Work Breakdown
Structure?
 Create a network diagram to track your project’s progress.
 Budgeting and estimating techniques.
Reference Material
Project Management
The Complete Idiot’s Guide
Your Project Management Coach
Introduction to Project Management
Introduction to Project Management
Project Failures
Project Successes
What is Project Management?
Key Functional Areas of Project Management
Project Life Cycle
Project Failure
Identify reasons that project fail
Reasons for Project Failure
1. Poor project and program management
2. Lack of executive-level support
3. No linkage to the business strategy
4. Wrong team members
5. No measures for evaluating the success of the project
6. No risk management
7. Inability to manage change
Project Success Criteria
On time
On budget
Meeting the goals that have been agreed upon
Iron Triangle(Triple Constraint)
Pick Any Two
What is a Project?
Temporary with specific start and end dates
Unique
Progress elaboration
Who is a Project Manager?
Ultimately responsible for the Project’s Success
Plan and Act
Focus on the project’s end
Be a manager & leader
Seven Traits of Good Project Managers
Trait 1
Enthusiasm for the project
Trait 2
Ability to manage and change effectively
Trait 3
A tolerant attitude toward ambiguity
Trait 4
Team – building and negotiating skills
Seven Traits of Good Project Managers
Trait 5
A customer-first orientation
Trait 6
Adherence to the priorities of business
Trait 7
Knowledge of the industry or technology
12 Golden Rules for Project Success
With interest and love towards your work
Rule #1
Gain consensus on project outcome
Rule #2
Build the best team possible
Rule #3
Develop a comprehensive, viable plan and keep it
up-to-date.
Rule #4
Determine how much stuff you really need to get
things done.
12 Golden Rules for Project Success
With interest and love towards your work
Rule #5
Have a realistic schedule
Rule #6
Don’t try to do more than what can be done
Rule #7
Remember that people count..
Rule #8
Gain the formal and ongoing support of
management and stakeholders.
12 Golden Rules for Project Success
With interest and love towards your work
Rule #9
Must be willing to change and adapt
Rule #10
Keep others informed of what you’re up to.
Rule #11
Must be willing to try new things.
Rule #12
Must become a leader
Project Management
Project Management
The “application of knowledge, skills, tools and
techniques to project activities to meet project
requirements.”
Nine Knowledge areas
Integration Management
Fitting everything together
Planning
Project Changes
Project Scope Management
Clear scope statement
Prevent scope creep
Project Time Management
Time and Schedule
Planning
Managing
Project Cost Management
Manage costs
Out of your control
Completing projects
Project Quality Management
Planning quality
Enforcing quality
Checking quality control
Project Human Resource Management
Organizational planning
Staff acquisition
Making a team
Project Communications Management
Communication plan
Project Risk Management
Risk management plan
Project Procurement Management
Acquisition and contract management
Project Life Cycle
Project Life Cycle
Project Definition Phase
Initiate the project
Identify the Project Manager
Develop the Project Charter
Conduct a Feasibility Study
Define Planning Phase
Sign off on the Project Charter
Project Planning Phase
Organize and staff the project
Develop a Project Plan
Sign off on the Project Plan
Project Execution Phase
Execute the Project Plan
Manage the Project Plan
Implement the project’s results
Sign off on project’s completion
Project Close-out Phase
Document the lessons learned during the project
After-implementation review
Provide performance feedback
Close-out contracts
Complete administrative close-out
Deliver project completion report
Project Life Cycle Flow
Know
Problem
Space
Partial
Answer
Partial
Answer
Solution
Space
Don’t Know
Don’t Know
Know
HOW
WHAT
Project Definition
Project Planning
Execution
Review
What is Project Management?
Key Functional Areas
Project life cycle
Project Definition
Project Definition
Stakeholder Identification
Business Case
Risk
Constraints
Stakeholder Identification
Stakeholder definition
Key stakeholders to identify
Project sponsor
Customer
Project team
Functional managers
Communicate with everyone
Manage conflicts in priorities
The Customer
Uses the product or services
May be internal or external
Provides requirements
May have multiple categories
Project Sponsor
Also shares responsibility for project success
Has authority to make decisions and may provide
funding
Overcome political and organizational obstacles
Steering Committee
Group of stakeholders who approve and agree on:
Project scope
Schedule
Budgets
Plans
Changes
Working Committee
Line managers who are responsible for delivering
business results once the project is completed
Functional Managers
May manage or supply people that work on the team
Need to be communicated with
Need their commitment to the project
Activity
Read case study
Identify stakeholders
Project sponsor
Customer(s)
Functional Managers
Steering committee
Working committee
Business Case
Reasons why the project is undertaken
Options that were considered
Benefits that are hoped to be realized
High-level risks
High-level costs & schedule
Cost/benefit analysis
Feasibility Study
A general estimate used to determine whether a
particular project should be pursued.
Business Goals & Objectives
Need to understand:
Goals (the need for the project and the measurable
benefits)
Scope
Time to complete
Estimates of timeline, resource requirements and costs
SMART goals
S – Specific
M – Measurable
A – Agreed upon
R – Realistic
T – Time related
Statement of Work (SOW)
Purpose statement
Scope statement
Project deliverables
Goals & objectives
Cost and schedule estimates
Stakeholders
Chain of command
Benefits and risks
Assumptions and constraints
Communication plan
Activity
Create a SOW for the case study
Purpose
Scope
Project deliverables
Goals and objectives
Cost and schedule estimates
Risk management
Identify
Sources of risk
 Funding
 Time
 Staffing
 Customer relations
 Project size and/or complexity
 Overall structure
 Organizational resistance
 External factors
Risk Analysis
Probability
Impact
Overall exposure = probability X impact
Risk Plan
Accept
Avoid
Mitigation
Contingency with trigger
Transfer
Risk Track and Control
Risk log
Review and update regularly
Assign ownership to risk
Constraints
Real-world limits
Typical constraints:
Budget
Schedule
People
Real world
Facilities and equipment
Activity
Identify the risks and constraints in the case study
Review
Project Definition
Stakeholder identification
Business Case
Risk
Constraints
Project planning
Project Planning
Work Breakdown Structure
Network diagramming
Scheduling
Budgeting
Work Breakdown Structure (WBS)
Breaks large project into manageable units
Total project
Subprojects
Milestones (completion of an important set of work
packages)
Major activities (summary tasks)
Work packages (tasks, activities, work elements)
WBS
Helps to:
Identify all work needing to be done
Logically organize work so that is can be scheduled
Assign work to team members
Identify resources needed
Communicate what has to be done
Organize work using milestones
WBS
1. Break work into independent work packages that can be
sequenced, assigned, scheduled and monitored
2. Define the work package at the appropriate level of
detail
3. Integrate the work packages into a total system
4. Present in a format easily communicated to people.
Each work package must have a deliverable and a time
for completing that deliverable
5. Verify the work packages will meet the goals and
objectives of the project
Work Packages
Way of managing the project by breaking it down
Help determine skills required and amount of
resources needed
Communicate work that needs to be done
Work sequences are identified and understood
WBS tips
Deliverables should be clearly stated
All work in the same package should occur at the
same time
A work package should only include related work
elements
Activity
List all work packages required for the case study
Network Diagrams
Logical representations of scheduled project activities
Define the sequence of work in a project
Drawn from left to right
Reflect the chronological order of the activities
WBS and Network Diagram
WBS: what needs to be done
Network Diagram: shows the workflow, not just the
work
Precedence
Precedence defines the sequencing order
How work elements are related to one another in the
plan
Concurrent (Parallel) activities
Many activities can be done at the same time as long
as resources are available
Network Diagram rules
Boxes hold description of each task
Lines connect activities to one another
Activities are laid out horizontal from left to right
Parallel activities are in the same column
Precedence is shown by drawing lines from
activity to activity
One activity may depend on the completion of multiple
other activities
Lead and Lag
Lead – amount of time that precedes the start of work
on another activity
Lag – amount of time after one activity is started or
finished before the next activity can be started or
finished
Other network diagrams
PERT – Performance Evaluation and Review
Technique
Better for software-oriented projects
Uses 3 time estimates to determine most probable
CPM – Critical Path Method
Better for construction type projects
One time estimate
Activity
Create a network diagram from the WBS for the case
study
Scheduling
1. Establish scheduling assumptions
2. Estimate the resources, effort and duration
• Effort – time that it takes to work on the activity
• Duration – the time to complete the activity
1. Determine calendar dates for activities
2. Adjust individual resource assignments
3. Chart final schedule
Estimating Time
Have people who are doing the work provide the
estimates
Get an expert’s estimate
Find a similar task
Look for relationship between activity and time
(parametric estimate)
Educated guess
PERT Estimating
Optimistic estimate (OD)
Most likely (MLD)
Pessimistic estimate (PD)
Expected = [OD + 4(MLD) +PD] / 6
Contingency
Don’t pad estimates
Will never get good estimates
Adds expense and time
Add contingency as an activity
Typically 10-15%
Critical Path & Float
Critical Path
Sequence of tasks that forms the longest duration of the
project
Float
Amount of time that an activity may be delayed from
its earliest possible start date without delaying the
project finish date
Latest possible finish date – earliest possible start –
duration = total float
Normalizing the Schedule
Assign people to the schedule
Start with the critical path first, non-critical tasks
second
Loading and Leveling
Resource Load – the amount of work that is assigned
to a resource
Resource Leveling – redistribution to even out the
distribution of work across all resources
Scheduling Tips
Ensure that learning time is identified
Ensure that administration time is included
Be aware that resources seldom work 100% of the
time on one project
Activity
Create a schedule for the case study
Budgeting
Budget = People + Resources + Time
Budgeting Levels
Ballpark Estimate
Rough Order of Magnitude
Detailed Estimate
Direct & Indirect Costs
Direct costs
Directly attributed to the project
Indirect costs
Shared amongst other projects
Types of Budgeting
Bottom-up
Top-Down
Phased
Contingency Reserve
10-15% of budget is normal
Don’t pad but manage the contingency
Activity
Build a budget for the case study
Review
Project Planning
WBS
Network Diagrams
Scheduling
Budgeting
Wrap-up
Evaluations
Next Course
 Principles and Practices part 2
 Leadership
 Operating guidelines
 Project teams
 Communication plan
 Procurement management
 Quality management
 Monitoring and controlling
 Close-out activities
 Common project problems

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