Vanessa Kirby
66
Abonné
Personal Information
Entreprise/Lieu de travail
London, United Kingdom United Kingdom
Profession
Head of UX
Secteur d’activité
Technology / Software / Internet
Site Web
vanessakirby.co.uk
À propos
I’ve been running User Centred / Service Design teams in different parts of the globe – understanding customers, their needs and seeking out the insights that inform design and product development for over twenty-seven years. Small to large companies, in-house and consultancy side.
Always true to my UCD roots, I use UX research with Optimisation testing to find the way forward, working with market research and customer insight. I bring the cross functional team together that can define, understand and map customer journeys that will inform the product roadmap.
Mots-clés
user experience
agile ux
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legacy systems
journey mapping
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digital
ucd
marketing
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personas
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