1. Best Employer 2012
February 2012 – Wild Gallery

2. Our definition
2| © Vlerick Leuven Gent Management School

3. Global results 2012 of the Top 20

4. Status anno 2012 – Top 20
Top 20 Top 20 Top 20
2012 2011 2010
Credibility 83% +2% 81% +2% 79%
Respect 82% +2% 80% +2% 78%
Fairness 80% +2% 78% +2% 76%
Pride 86% = 86% +2% 84%
Camaraderie 88% +1% 87% +3% 84%
Overall 91% +1% 90% +1% 89%
Average 84% +2% 82% +2% 80%
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5. Top 20 list versus total sample

6. Top 20 list versus total sample
Top 20 Top 20 Top 20
All 2012 All 2011 All 2010
2012 2011 2010
Credibility 83% 77% 81% 74% 79% 74%
Respect 82% 76% 80% 74% 78% 73%
Fairness 80% 74% 78% 71% 76% 71%
Pride 86% 81% 86% 80% 84% 80%
Camaraderie 88% 82% 87% 81% 84% 79%
Overall 91% 85% 90% 84% 89% 84%
Average 84% 78% 82% 76% 80% 75%
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7. Top 20 list versus non‐listed companies

8. Top 20 list versus non‐listed companies
Top 20 Others Top 20 Others Top 20 Others
2012 2012 2011 2011 2010 2010
Credibility 83% 72% 81% 70% 79% 70%
Respect 82% 72% 80% 69% 78% 70%
Fairness 80% 70% 78% 68% 76% 68%
Pride 86% 77% 86% 76% 84% 78%
Camaraderie 88% 78% 87% 76% 84% 77%
Overall 91% 81% 90% 81% 89% 81%
Average 84% 74% 82% 72% 80% 72%
8| © Vlerick Leuven Gent Management School

9. Detailed analysis of the < 500 company list

10. Status anno 2012 – Top 10 (< 500)
Top 10 Top 10 Top 10
2012 2011 2010
Credibility 85% ‐1% 86% +4% 82%
Respect 85% = 85% +4% 81%
Fairness 82% ‐1% 83% +5% 78%
Pride 89% = 89% +1% 88%
Camaraderie 90% = 90% +3% 87%
Overall 94% +2% 92% +1% 91%
Average 86% ‐1% 87% +2% 85%
10 | © Vlerick Leuven Gent Management School

11. Top 10 (<500) versus non‐listed (<500)
Top 10 Others Top 10 Others Top 10 Others
2012 2012 2011 2011 2010 2010
Credibility 85% 74% 86% 66% 82% 71%
Respect 85% 74% 85% 64% 81% 71%
Fairness 82% 73% 83% 62% 78% 70%
Pride 89% 79% 89% 73% 88% 79%
Camaraderie 90% 80% 90% 71% 87% 79%
Overall 94% 84% 92% 82% 91% 82%
Average 86% 76% 87% 67% 83% 74%
11 | © Vlerick Leuven Gent Management School

12. Facts & figures: Top 10 (< 500)
2012 2011 2010
Average
Turnover 84 mill. € 87 mill. € 106 mill. €
# employees 247 201 266
Employee turnover 6,09% 8,31% 6,56%
Median
Turnover 31 mill. € 42 mill.€ 80 mill. €
# employees 103 108 270
Employee turnover 6,45% 8,63 4,75%
12 | © Vlerick Leuven Gent Management School

13. Detailed analysis of the > 500 company list

14. Status anno 2012 – Top 10 (> 500)
Top 10 Top 10 Top 10
2012 2011 2010
Credibility 80% +3% 77% +1% 76%
Respect 79% +3% 76% +2% 74%
Fairness 77% +3% 74% +1% 73%
Pride 84% +2% 82% +2% 80%
Camaraderie 85% +3% 82% +2% 80%
Overall 87% = 87% +1% 86%
Average 81% +3% 78% +1% 77%
14 | © Vlerick Leuven Gent Management School

15. Top 10 (>500) versus non‐listed (>500)
Top 10 Others Top 10 Others Top 10 Others
2012 2012 2011 2011 2010 2010
Credibility 80% 60% 77% 71% 76% 56%
Respect 79% 60% 76% 70% 74% 60%
Fairness 77% 58% 74% 69% 73% 55%
Pride 84% 67% 82% 77% 80% 69%
Camaraderie 85% 64% 82% 78% 80% 63%
Overall 87% 64% 87% 75% 86% 69%
Average 81% 62% 78% 73% 77% 61%
15 | © Vlerick Leuven Gent Management School

16. Facts & figures: top 10 (> 500)
2012 2011 2010
Average
Turnover 32 196 mill. € 32 773 mill. € 44 729 mill. €
# employees 2672 2549 2608
Employee turnover 9,07% 4,27% 5,8%
Median
Turnover 389 mill. € 166 mill.€ 152,75 mill. €
# employees 1058 1012 1049
Employee turnover 7,02% 3,24% 6,21%
16 | © Vlerick Leuven Gent Management School

17. Trends & Conclusions

18. Trends & Conclusions
Top 20 listed companies score 10% points better than
non listed.
They are back at the pre‐2008 level.
Largely on the dimensions credibility, respect and
fairness, they “recuperated” much better.
Pride & camaraderie are still consistently higher than
trust in “the management”.
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19. Thank you !
Prof. Dr. Dirk Buyens