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Content Marketing
………………………………………….………..……………..…………………………………………

            Unused Conversation Potential:
                   Content
………………………………………….………..……………..…………………………………………




    Content does NOT equal campaign
NEW…
NEW… Philosophy
NEW… Process
NEW… KPIs
………………………………………….………..……………..……………………………………………..……..

 The objectives of content marketing
………………………………………….………..……………..……………………………………………..……..


  • Being recognised as an expert in your field


  • Maintaining relations with existing customers in a positive manner


  • Attracting new customers and grow business


  • Increasing social media reach
“Everybody wants 900K followers, but only a few are
willing to do what it takes.
Very few have the patience to succeed.”
@GaryVee
Let’s be clear, in the end we all want REACH.




                                 REACH
Let’s be clear, in the end we all want REACH.




                                 REACH



     RELEVANCE
   is the only way to get
      qualitative reach.
Let’s be clear, in the end we all want REACH.




                                    REACH



     RELEVANCE
   is the only way to get
      qualitative reach.
                            Ritme
Let’s be clear, in the end we all want REACH.


           Social advertising
            can be an accelerator.
            Advertise the content,
              not the promotion
                                         REACH



     RELEVANCE
   is the only way to get
      qualitative reach.
                                 Ritme
Content Marketing
    in 6 steps
………………………………………….………..……………..……………………………………………..……..

   A 6 step approach in content marketing
………………………………………….………..……………..……………………………………………..……..
Content marketing consists of 6 different steps. Each of the steps is equally important;
they all play an important role in achieving the previously mentioned objectives.




1.                         2.                       3.                        4.                        5.                        6.
                           Content                  Editorial                 Create                    Manage
Topic                      conversion               content                   shareable                 content                   Measure
selection:                 strategy:                planning:                 content:                  conversation:             success:
define what you want       content marketing has    once you have             the right content         once the content is       the moment the
to be famous for.          to lead to an increase   defined the topics and    domain (step 1) is        launched, people will     content strategy is up
There is a content         in revenues. Think       the conversion            important but not         react to it. Be open to   and running you can
overload in the world.     upfront about where      strategy, create an       sufficient. The content   this engagement from      measure its impact
The magic happens          conversion should        editorial calendar. Set   needs to be easy to       your audience and be      through a set of
when you find a topic      happen. Define a top     up a roadmap so you       share and worth           ready to answer           relevant KPIs. These
you are                    conversion point and     know when and             sharing. People tend      questions or to give      KPIs should be a
knowledgeable in and       lead people to this      where content will be     to spread content that    feedback. Next to this    combination of
that the market is still   point through your       shared. Streamline        is positive, relevant,    conversation              business generation
waiting for. Select        content                  the content calendar      appealing and             management, think         measures and
your content domains                                with all other            contains a benefit.       about the role of         conversational
smartly and be                                      marketing actions in      Take that into account    industry influencers      measures.
consistent in your                                  order to increase         during the creation of    during the launch of
choice.                                             impact. The content       the content.              your content.
                                                    calendar should also
                                                    describe the level of
                                                    intensity of each
                                                    content action.
1.
………………...
Topic
selection
What should people say about you?
What should people say about you?

Should they say you’re funny?
Or should they say you…
    …can be trusted
    …are an expert in…
    …
2.
………………...
Content
conversion
strategy
Twitter &
My own blog   External blogs                 E-mail
                                 Facebook




                        E-mail leads
3.
………………...
Editorial
content
planning
Creating this framework and
                   Updates                     Projects                    Campaigns                        ensuring the smooth flow of the
                                                                                                            three different streams is not an
                                                                                                            exact science. They do, however,
                   Maintaining relations       Mid to long-term            Short-term realisation of        give you a solid basis for action.
Objective          in a frequent manner        realisation of objectives   objectives (awareness,
                                                                                                            Try to think in terms of these
                                                                           sales)
                                                                                                            three streams and draw up a
Lenght             Continuous                  1 week to 3 months          Average: 1 month                 content planning in function of
                                                                                                            your company-specific
                                                                                                            objectives.
                   High (almost daily)         High: during the project    Low: the same content (advert,
Frequency of new
                                               new content is shared       games) is used repeatedly
content creation                                                           throughout the campaign
                                               almost continuously                                          The combination of these three
                                                                                                            streams will gradually result in
Intensivity        Low                         Average                     High                             the widening of your reach and
                                                                                                            engagement. The updates will
Media pressure     Low                         Average                     High                             ensure a steady influx of new
                                                                                                            interested parties. The campaigns
                                                                           Short-term realisation of        will boost your reach
                   Maintaining relations       Mid to long-term
Target group                                                               objectives (awareness,           tremendously for a short period.
                   in a frequent manner        realisation of objectives
                                                                           sales)                           Because campaigns are
                                                                                                            expensive, you need to think
                   Primarily online channels   Primarily online            Targeted offline media           carefully about how you will use
Media choice       (Facebook, Twitter, blog)   channels, supported by      pressure, supplemented with      them. Organise them at the right
                                               suitable offline media      all own online channels          time and in the right place. Use
                                                                                                            updates and projects to usefully
                   Formal and informal         Content in function of      Commercial content               maintain customer interest in the
Type of content    ‘did-you-knows’, news, a    project objectives                                           periods between campaigns. That
                   glimpse behind the scenes                                                                is how you will keep in touch
                                                                                                            with the people who are
                                                                                                            interested in your company all
                                                                                                            year round.
U                             Weekly blog & daily content curation on twitter

    Content                  Collaboration         4C                              Conv.
P   Research                   Research         Research                        leadership


C              Book launch                                          smatw12


                                               2012
By combining the three content levels, you are gradually increasing
the engagement with the target group




                                                                      Specific update,
                                                                      project or campaign
………………………………………….………..……………..…………………………………………




………………………………………….………..……………..…………………………………………
Content         Content
Creation
           <>   Curation
Context
Content          Content
Creation
           <>    Curation
4.
………………...
Create
shareable
content
………………………………………….………..……………..……………………………………




………………………………………….………..……………..……………………………………
Design! Design! Design!



  SMATW10:                              SMATW11:

   60K views                            780K views

               Same study, same data,
                  different design.
Involve! Involve! Involve!
5.
Conversation
Management
1. Reach of content sharing:
   How many people are consuming your content?
2. Sentiment of content:
   Are people positive, neutral or negative about your
   content?
3. Impact of content:
   Is the opinion of people towards your company
   improving due to your content?
Make it easy to share your content.
Answer questions,
thank people for sharing…
6.
………………...
Measure
success
6.        • KPIs with direct impact on the business
            objectives of your company. In most cases, this will
Measure     be linked to financial performance. KPIs to use are
success     lead generation or direct conversion to sales.


          • KPIs with direct impact on the marketing
            objectives of your company. Content Marketing
            can help in boosting awareness of your brand(s). It
            can help to increase the overall brand identification
            with the brand(s).


          • KPIs related to conversations. Conversations are
            the driver of consumer decision making, thus the
            driver of business growth. An important KPI for your
            content marketing is measuring the number of
            conversations, the sentiment of conversations and
            the impact of conversations.
Content Marketing
    in 6 steps
………………………………………….………..……………..……………………………………………..……..

   A 6 step approach in content marketing
………………………………………….………..……………..……………………………………………..……..
Content marketing consists of 6 different steps. Each of the steps is equally important;
they all play an important role in achieving the previously mentioned objectives.




1.                         2.                       3.                        4.                        5.                        6.
                           Content                  Editorial                 Create                    Manage
Topic                      conversion               content                   shareable                 content                   Measure
selection:                 strategy:                planning:                 content:                  conversation:             success:
define what you want       content marketing has    once you have             the right content         once the content is       the moment the
to be famous for.          to lead to an increase   defined the topics and    domain (step 1) is        launched, people will     content strategy is up
There is a content         in revenues. Think       the conversion            important but not         react to it. Be open to   and running you can
overload in the world.     upfront about where      strategy, create an       sufficient. The content   this engagement from      measure its impact
The magic happens          conversion should        editorial calendar. Set   needs to be easy to       your audience and be      through a set of
when you find a topic      happen. Define a top     up a roadmap so you       share and worth           ready to answer           relevant KPIs. These
you are                    conversion point and     know when and             sharing. People tend      questions or to give      KPIs should be a
knowledgeable in and       lead people to this      where content will be     to spread content that    feedback. Next to this    combination of
that the market is still   point through your       shared. Streamline        is positive, relevant,    conversation              business generation
waiting for. Select        content                  the content calendar      appealing and             management, think         measures and
your content domains                                with all other            contains a benefit.       about the role of         conversational
smartly and be                                      marketing actions in      Take that into account    industry influencers      measures.
consistent in your                                  order to increase         during the creation of    during the launch of
choice.                                             impact. The content       the content.              your content.
                                                    calendar should also
                                                    describe the level of
                                                    intensity of each
                                                    content action.
Thank you!
………………………………………….………..……………..…………………………………………


   Let’s connect on
        linkedin.com/in/stevenvanbelleghem

        @steven_insites

        Steven@insites.eu
………………………………………….………..……………..…………………………………………

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Content Marketing - Conversation Management Platform

  • 2. ………………………………………….………..……………..………………………………………… Unused Conversation Potential: Content ………………………………………….………..……………..………………………………………… Content does NOT equal campaign
  • 7. ………………………………………….………..……………..……………………………………………..…….. The objectives of content marketing ………………………………………….………..……………..……………………………………………..…….. • Being recognised as an expert in your field • Maintaining relations with existing customers in a positive manner • Attracting new customers and grow business • Increasing social media reach
  • 8. “Everybody wants 900K followers, but only a few are willing to do what it takes. Very few have the patience to succeed.” @GaryVee
  • 9. Let’s be clear, in the end we all want REACH. REACH
  • 10. Let’s be clear, in the end we all want REACH. REACH RELEVANCE is the only way to get qualitative reach.
  • 11. Let’s be clear, in the end we all want REACH. REACH RELEVANCE is the only way to get qualitative reach. Ritme
  • 12. Let’s be clear, in the end we all want REACH. Social advertising can be an accelerator. Advertise the content, not the promotion REACH RELEVANCE is the only way to get qualitative reach. Ritme
  • 13. Content Marketing in 6 steps
  • 14. ………………………………………….………..……………..……………………………………………..…….. A 6 step approach in content marketing ………………………………………….………..……………..……………………………………………..…….. Content marketing consists of 6 different steps. Each of the steps is equally important; they all play an important role in achieving the previously mentioned objectives. 1. 2. 3. 4. 5. 6. Content Editorial Create Manage Topic conversion content shareable content Measure selection: strategy: planning: content: conversation: success: define what you want content marketing has once you have the right content once the content is the moment the to be famous for. to lead to an increase defined the topics and domain (step 1) is launched, people will content strategy is up There is a content in revenues. Think the conversion important but not react to it. Be open to and running you can overload in the world. upfront about where strategy, create an sufficient. The content this engagement from measure its impact The magic happens conversion should editorial calendar. Set needs to be easy to your audience and be through a set of when you find a topic happen. Define a top up a roadmap so you share and worth ready to answer relevant KPIs. These you are conversion point and know when and sharing. People tend questions or to give KPIs should be a knowledgeable in and lead people to this where content will be to spread content that feedback. Next to this combination of that the market is still point through your shared. Streamline is positive, relevant, conversation business generation waiting for. Select content the content calendar appealing and management, think measures and your content domains with all other contains a benefit. about the role of conversational smartly and be marketing actions in Take that into account industry influencers measures. consistent in your order to increase during the creation of during the launch of choice. impact. The content the content. your content. calendar should also describe the level of intensity of each content action.
  • 16.
  • 17. What should people say about you?
  • 18. What should people say about you? Should they say you’re funny? Or should they say you… …can be trusted …are an expert in… …
  • 20.
  • 21.
  • 22.
  • 23. Twitter & My own blog External blogs E-mail Facebook E-mail leads
  • 25. Creating this framework and Updates Projects Campaigns ensuring the smooth flow of the three different streams is not an exact science. They do, however, Maintaining relations Mid to long-term Short-term realisation of give you a solid basis for action. Objective in a frequent manner realisation of objectives objectives (awareness, Try to think in terms of these sales) three streams and draw up a Lenght Continuous 1 week to 3 months Average: 1 month content planning in function of your company-specific objectives. High (almost daily) High: during the project Low: the same content (advert, Frequency of new new content is shared games) is used repeatedly content creation throughout the campaign almost continuously The combination of these three streams will gradually result in Intensivity Low Average High the widening of your reach and engagement. The updates will Media pressure Low Average High ensure a steady influx of new interested parties. The campaigns Short-term realisation of will boost your reach Maintaining relations Mid to long-term Target group objectives (awareness, tremendously for a short period. in a frequent manner realisation of objectives sales) Because campaigns are expensive, you need to think Primarily online channels Primarily online Targeted offline media carefully about how you will use Media choice (Facebook, Twitter, blog) channels, supported by pressure, supplemented with them. Organise them at the right suitable offline media all own online channels time and in the right place. Use updates and projects to usefully Formal and informal Content in function of Commercial content maintain customer interest in the Type of content ‘did-you-knows’, news, a project objectives periods between campaigns. That glimpse behind the scenes is how you will keep in touch with the people who are interested in your company all year round.
  • 26. U Weekly blog & daily content curation on twitter Content Collaboration 4C Conv. P Research Research Research leadership C Book launch smatw12 2012
  • 27. By combining the three content levels, you are gradually increasing the engagement with the target group Specific update, project or campaign
  • 29. Content Content Creation <> Curation
  • 30. Context Content Content Creation <> Curation
  • 32.
  • 34. Design! Design! Design! SMATW10: SMATW11: 60K views 780K views Same study, same data, different design.
  • 36.
  • 38. 1. Reach of content sharing: How many people are consuming your content? 2. Sentiment of content: Are people positive, neutral or negative about your content? 3. Impact of content: Is the opinion of people towards your company improving due to your content?
  • 39. Make it easy to share your content.
  • 42. 6. • KPIs with direct impact on the business objectives of your company. In most cases, this will Measure be linked to financial performance. KPIs to use are success lead generation or direct conversion to sales. • KPIs with direct impact on the marketing objectives of your company. Content Marketing can help in boosting awareness of your brand(s). It can help to increase the overall brand identification with the brand(s). • KPIs related to conversations. Conversations are the driver of consumer decision making, thus the driver of business growth. An important KPI for your content marketing is measuring the number of conversations, the sentiment of conversations and the impact of conversations.
  • 43. Content Marketing in 6 steps
  • 44. ………………………………………….………..……………..……………………………………………..…….. A 6 step approach in content marketing ………………………………………….………..……………..……………………………………………..…….. Content marketing consists of 6 different steps. Each of the steps is equally important; they all play an important role in achieving the previously mentioned objectives. 1. 2. 3. 4. 5. 6. Content Editorial Create Manage Topic conversion content shareable content Measure selection: strategy: planning: content: conversation: success: define what you want content marketing has once you have the right content once the content is the moment the to be famous for. to lead to an increase defined the topics and domain (step 1) is launched, people will content strategy is up There is a content in revenues. Think the conversion important but not react to it. Be open to and running you can overload in the world. upfront about where strategy, create an sufficient. The content this engagement from measure its impact The magic happens conversion should editorial calendar. Set needs to be easy to your audience and be through a set of when you find a topic happen. Define a top up a roadmap so you share and worth ready to answer relevant KPIs. These you are conversion point and know when and sharing. People tend questions or to give KPIs should be a knowledgeable in and lead people to this where content will be to spread content that feedback. Next to this combination of that the market is still point through your shared. Streamline is positive, relevant, conversation business generation waiting for. Select content the content calendar appealing and management, think measures and your content domains with all other contains a benefit. about the role of conversational smartly and be marketing actions in Take that into account industry influencers measures. consistent in your order to increase during the creation of during the launch of choice. impact. The content the content. your content. calendar should also describe the level of intensity of each content action.
  • 45. Thank you! ………………………………………….………..……………..………………………………………… Let’s connect on linkedin.com/in/stevenvanbelleghem @steven_insites Steven@insites.eu ………………………………………….………..……………..…………………………………………