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We provide personal one
on one medical billing,
coding, & collections,
services for your office
and save you big $$$
About VOCIS
• Founded, advised and owned by Physicians

• Our services encompass Medical Transcription, Medical Coding, Medical Billing,
Virtual Staffing, Denial Management and Accounts Receivables follow-up for
Physician groups, Individual Practitioners and Hospitals

• Successfully providing services to over 150 satisfied customers all over US

• Experienced team of AAPC Certified Coders, Billing Specialists, AR Analysts, Denial
Management Specialists, Transcriptionists, Quality Analysts and backed by
experienced team of Software, Network and Hardware Engineers

• State-Of-Art IT infrastructure center comprises of Compaq PCs, High speed internet
leased line with assured 24/7 connectivity, Network & Server monitoring,
Data Back-up & Remote storage facility and 100% power back-up
Our web based software includes
          Scheduling Workflow

   Maximum Flexibility
   Online Access
   Easy-to-Learn
   Improves Patient Medical Visit Experience
Our web based medical software has a fully
      Integrated Electronic Eligibility feature
        With Electronic eligibility you know the Coverage before the
    Appointment. The software displays electronic eligibility status on the
    screen, the insurance tab, the Patient Memo and the Confirmation
    Summary report. A memo will also be created for each patient when
    coverage is invalid. The electronic batch process automatically checks
    upcoming appointments for carrier benefits based on specified
    parameters. All medical benefit information updates electronically,
    directly into the patient’s file right in the software.

   Reduce rejected claims

    Save staff time

    Improve patient relationships
Medical Billing & Coding
An integrated back office solution consisting of:

   A management and operations team with billing and coding expertise

   Practice Management Software

   Strong Audit and Control processes enforced by customized software

   Certified Coders

   Insurance verification and pre-certification

   “Smart” payment posting techniques

   Aggressive denial management

   Up to date and valid CPT, ICD, and HCPCS codes ensuring proper reimbursement

   This nullify the reason for delayed and denied Payments

   24/7 Client Support
Credentialing
   Tracks expiration and appointment dates for all renewable
    documents, licenses and privileges

   Automates the process of completing applications and
    tracking of all privileges

   Renew licenses; DEA certificates, Malpractice Certificates

   Update Curriculum Vitae with CME hours, and additional
    education and training

   Computerize applications and credentials and store them in a
    database for easy access
MEDICAL
                                                         BILLING


                                            Receive faxes/emails from clients


       Patient                                               Charges                              Checks & EOBs
    Demographics


                                                  CPT & ICD Coding by certified
                                                            coders


  Entry by professionals                       Charge posting by billing professionals               Posting in
                                                                                                     software


                           Missing information/                                                    Secondary claim
                               problem log                                                             release



Email to clients                                     QC/ claim inspector
                                                                                                    Denied EOBs to AR
                                                                                                   department for follow-
                                                                                                     up with insurance

                                                          Charges
                                                       approved at day
                                                             end




              Electronic claims                          Paper claims                             Correction and resubmit




    To insurances through clearing                            Print HCFAs and Mail to insurance
                house

                                                                                                         Cash Flow
                                                                                                          Monitor
                              Rejections from clearing house/ payer




                                                              To AR for follow-up
                                                                 on daily basis
A
                                        R

                            Generate reports from Software


      Insuranc                                                      Patient
      e balance
                                                                    balance



  Follow-up within
 15-30 days of the           Denial follow-up
                             within in 24 hours                Patient billing on
 claim submission
                                                                 weekly basis



MVA claims weekly,
and submit thru fax                                          3 statements and 1 letter
 to MVA insurances                                            for past due to patients
 for fast processing                                             through Software


                                                                Reports of past due
                                                               accounts to client for
    Patient calling for                                       review and approval to
insurance related denials                                       send the account to
    for verification of                                          collection agency
        insurance



       Monthly                                               Accounts to collection
      Reports to                                                   agency
        clients




                                                                     Monthly
                                                                     report of
                                                                   collection by
                                                                    collection
Contact VOCIS

VOCIS
8442 Dixie Highway,
Louisville, KY 40258
USA.

Phone: 973-727-0444
        502-638-4285
Fax: 866-581-0711
Email: contact@vocisinc.com
Web: www.vocisinc.com
Contact VOCIS

VOCIS
8442 Dixie Highway,
Louisville, KY 40258
USA.

Phone: 973-727-0444
        502-638-4285
Fax: 866-581-0711
Email: contact@vocisinc.com
Web: www.vocisinc.com

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Medical Billing Process

  • 1. We provide personal one on one medical billing, coding, & collections, services for your office and save you big $$$
  • 2. About VOCIS • Founded, advised and owned by Physicians • Our services encompass Medical Transcription, Medical Coding, Medical Billing, Virtual Staffing, Denial Management and Accounts Receivables follow-up for Physician groups, Individual Practitioners and Hospitals • Successfully providing services to over 150 satisfied customers all over US • Experienced team of AAPC Certified Coders, Billing Specialists, AR Analysts, Denial Management Specialists, Transcriptionists, Quality Analysts and backed by experienced team of Software, Network and Hardware Engineers • State-Of-Art IT infrastructure center comprises of Compaq PCs, High speed internet leased line with assured 24/7 connectivity, Network & Server monitoring, Data Back-up & Remote storage facility and 100% power back-up
  • 3. Our web based software includes Scheduling Workflow  Maximum Flexibility  Online Access  Easy-to-Learn  Improves Patient Medical Visit Experience
  • 4. Our web based medical software has a fully Integrated Electronic Eligibility feature With Electronic eligibility you know the Coverage before the Appointment. The software displays electronic eligibility status on the screen, the insurance tab, the Patient Memo and the Confirmation Summary report. A memo will also be created for each patient when coverage is invalid. The electronic batch process automatically checks upcoming appointments for carrier benefits based on specified parameters. All medical benefit information updates electronically, directly into the patient’s file right in the software.  Reduce rejected claims  Save staff time  Improve patient relationships
  • 5. Medical Billing & Coding An integrated back office solution consisting of:  A management and operations team with billing and coding expertise  Practice Management Software  Strong Audit and Control processes enforced by customized software  Certified Coders  Insurance verification and pre-certification  “Smart” payment posting techniques  Aggressive denial management  Up to date and valid CPT, ICD, and HCPCS codes ensuring proper reimbursement  This nullify the reason for delayed and denied Payments  24/7 Client Support
  • 6. Credentialing  Tracks expiration and appointment dates for all renewable documents, licenses and privileges  Automates the process of completing applications and tracking of all privileges  Renew licenses; DEA certificates, Malpractice Certificates  Update Curriculum Vitae with CME hours, and additional education and training  Computerize applications and credentials and store them in a database for easy access
  • 7. MEDICAL BILLING Receive faxes/emails from clients Patient Charges Checks & EOBs Demographics CPT & ICD Coding by certified coders Entry by professionals Charge posting by billing professionals Posting in software Missing information/ Secondary claim problem log release Email to clients QC/ claim inspector Denied EOBs to AR department for follow- up with insurance Charges approved at day end Electronic claims Paper claims Correction and resubmit To insurances through clearing Print HCFAs and Mail to insurance house Cash Flow Monitor Rejections from clearing house/ payer To AR for follow-up on daily basis
  • 8. A R Generate reports from Software Insuranc Patient e balance balance Follow-up within 15-30 days of the Denial follow-up within in 24 hours Patient billing on claim submission weekly basis MVA claims weekly, and submit thru fax 3 statements and 1 letter to MVA insurances for past due to patients for fast processing through Software Reports of past due accounts to client for Patient calling for review and approval to insurance related denials send the account to for verification of collection agency insurance Monthly Accounts to collection Reports to agency clients Monthly report of collection by collection
  • 9. Contact VOCIS VOCIS 8442 Dixie Highway, Louisville, KY 40258 USA. Phone: 973-727-0444 502-638-4285 Fax: 866-581-0711 Email: contact@vocisinc.com Web: www.vocisinc.com
  • 10. Contact VOCIS VOCIS 8442 Dixie Highway, Louisville, KY 40258 USA. Phone: 973-727-0444 502-638-4285 Fax: 866-581-0711 Email: contact@vocisinc.com Web: www.vocisinc.com