1. Getting Beyond “Yes, But…”
Jennifer Bennett, CVA
Senior Manager, Education & Training
VolunteerMatch
@JenBennettCVA
jbennett@volunteermatch.org
#VMLearn - #NCVSSAVE
http://www.slideshare.net/volunteermatch

2. What are we talking about?
• Identifying barriers
• What are the risks and rewards of change?
• Setting some ground rules
• What are the big questions?
• Let’s dish!
• Can we get to “Yes, and…”
(page 2 #VMLearn)

3. (page 3 #VMLearn)
What are the barriers to change?
• Time
• Resources
• Attitudes
• Culture
• Complacency
• Fear
• Higher priorities
• There’s only so much
• Volunteers can’t do…
• We tried that once
• It’s fine the way it is
• What if we fail? What
if people find out?

4. What are the risks and rewards?
Risks
• Failure
• Failure
• Anger
• Hurt feelings
• Failure
(page 4 #VMLearn)
Rewards
• Happier more engaged volunteers
• Better service to clients and community
• Pride in our work
• Re-energized organizational culture
• Inspired program staff & leadership

5. (page 5 #VMLearn)
What happens at SAVE…
Stays at SAVE. Let’s create a safe space for
an honest conversation.
• Respectful interactions
• Confidentiality outside this room
• Listen and connect
• Nurture innovation and creativity
• What else?

6. (page 6 #VMLearn)
What are the big questions?
What’s holding you back?
What’s your “yes, but…” situation?
How is fear of failure keeping you from
being amazing?

7. Let’s talk about it...
(page 7 #VMLearn)

8. What can we do to create change?
• What’s your vision? Philosophy?
• Strategic plan
• Identify your stakeholders
• Conversations – listen, don’t defend
• What are the barriers?
• What are the priorities or needs?
• Find your champions
• Where are you aligned, where’s the gap
• Transparency
• With both successes and failures
(page 8 #VMLearn)

9. What do we need to do to get to “yes,
and…”
What is my (our) role in leading change
as volunteer engagement
professionals?
What do I need to feel confident
leading change?
(page 9 #VMLearn)

10. Questions?
Jennifer Bennett, CVA
Senior Manager, Education & Training
VolunteerMatch
@JenBennettCVA
jbennett@volunteermatch.org
http://www.slideshare.net/volunteermatch
(page 10 #VMLearn)