VOZIQ

3 Abonné

VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data. This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns. Learn more about our technology and solutions

customer experience customer retention customer service predictive analytics customer insights churn reduction customer relationship management customer value call resolution customer satisfaction customer winback data analytics text analytics customer loyalty fcr voice of customers artificial intelligence machine learning customer delight customer journey analytics roi big data ivr voziq speech analytics

Tout plus

Activité
À propos

VOZIQ

Présentations

Improving IVR Self-Service Using Speech Analytics

Using AI and ML Solutions for Proactive Customer Retention.pptx

Documents

[Infographic] 5 ways to drive customer retention actions with voziq’s predictive text analytics solutions

Five Customer Retention Steps to boost profitability