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1
Designing a Framework for
Population Health Management
Susan L. Triggs, PhD, MPH, RN
VRHA Annual Conference
December 11, 2014
2
OVERVIEW
•Fundamentals of Population Health
•Individual Behavior
•Community Health Outcomes
•Managing the Population’s Health
•Pros and Cons
•Moving the Status Quo Needle
•Sharing Ideas – Marketing
•Engaging People
•State Rural Health Plan
3
Fundamentals of Population Health
What
is it?
Relevance to
Relationships
Engagement Empowerment
4
INDIVIDUAL BEHAVIOR
Capacity
Capital
Networking
Ecology
5
COMMUNITY HEALTH OUTCOMES
• Determinants of Health
• Sick Care
• Preventive Care
• Resource Availability
6
POPULATION HEALTH MANAGEMENT
(PHM)
Population health: “The health outcomes of a
group of individuals, including the distribution
of such outcomes within the group.” (Institute
of Health Technology Transformation)
7
POPULATION HEALTH MANAGEMENT
(PHM)
• Success Factors
– Collaboration
– Planning
– Community Engagement
• Workforce/Culture
• Economic Development
– Data Collection, Management, and Analysis
• Resources available
• External partners with needed resources
– Outcomes and Impact
(Institute of Health Technology Transformation)
8
PHM BENEFITS
• Prevention and chronic disease management
• Health outcomes problems resolved by pooling
resources
• Sharing the weight of PHM among all stakeholder
sectors
• Proactive vs reactive engagement
9
10
11
12
MOVING THE NEEDLE
• Self Interest to Shared Agenda
– Community Needs Assessments and Health Needs
Assessments
– Strategic Plans
– Community Action Plans
– Coalitions/Tasks Forces/Consortiums, etc.
– Community Advisory Boards
• Community-Based Participatory
Approaches
13
14
SHARING IDEAS - MARKETING
• Speaking stakeholder language
– Business Systems Thinking
– Youth relevance: How I am affected now
– Seniors: Relevance to aging
– Mid-Lifers: Juggling multiple priorities
– Community at Large: Easy, popular, and fun
15
MARKETING
Decision
Point
Product
Place
Price
Promotion
16
ENGAGING PEOPLE
TO GET THE JOB DONE
COMMUNITY
Experience
Problem
Solution
Resources
Health
Outcomes
17
Some Community
Involvement
Communication flows
from one to the other, to
inform
Provides community with
information.
Entities coexist.
Outcomes: Optimally,
establishes
communication channels
and channels for
outreach.
Outreach
More Community
Involvement
Communication flows to
the community and then
back, answer seeking
Gets information or feed-
back from the community.
Entities share
information. Outcomes:
Develops connections.
Better Community
Involvement
Communication flows both
ways, participatory form of
communication
Involves more participa-
tion with community on
issues.
Entities cooperate with
each other.
Outcomes: Visibility of
partnership established
with increased coopera-
tion.
Community Involvement
Communication flow is
bidirectional
Forms partnerships with
community on each
aspect of project from
development to solution.
Entities form bidirectional
communication channels.
Outcomes: Partnership
building, trust building.
Strong Bidirectional
Relationship
Final decision making is
at community level.
Entities have formed
strong partnership
structures.
Outcomes: Broader health
outcomes affecting
broader community.
Strong bidirectional trust
built.
Consult Involve Collaborate
Shared
Leadership
NIH Publication No. 11-7782 (2011), Principles of Community Engagement
Principles of Community Engagement
18
VIRGINIA’S STATE RURAL HEALTH PLAN
Supporting Rural Health through
Community Engagement and Action
19
Virginia’s State Rural Health Plan
Obesity and
associated
behaviors and
diseases
Mental and
behavioral
health
Oral healthCancer
Perinatal issues
Lung disease
Key Health Issues:
20
Virginia’s State Rural Health Plan
Health
Outcomes
Healthy
Communities
Access to
Health Care
Individual
Empowerment
Workforce
Development
Advocacy
Objectives
21
Goals for Rural
Population Health Management
1) Bring widespread attention to current and
anticipated rural health issues and needs
2) Capture the ideas, commitment, and energy of
rural health stakeholders around the
Commonwealth
3) Motivate participation in enacting the state
rural health plan actions among a wide range of
stakeholders
4) Facilitate community engagement
22
Critical Access Hospitals as Conveners
Mini-Grants Scope of Work – Services
• Services the Hospital shall perform:
– Function as a core leader of the Virginia State Rural Health Plan
community engagement
– Collaborate with the Department (VDH), the local health
department, and local EMS providers as the core leadership group
in this effort
– Assist with developing population health management work using
the systems-based approach outlined in “Improving Population
Health: A Guide for Critical Access Hospitals”
– Focus community engagement around key health issues identified
in the Hospital’s Community Health Needs Assessment
23
23
Key Health Issue(s) Health Outcomes Strategy(ies) Healthy Communities Strategy(ies)
Access to Health Care Strategy(ies) IndividualEmpowerment Strategy(ies) Workforce Development Strategy(ies)
Advocacy Strategy(ies) Hospital Mission/Vision Strategic Planning Population Health Approaches
Partners/Stakeholders Activity(ies) Activity Description
ServiceArea Demographic Data
COMMUNITY ENGAGEMENT PLAN (Template)
24
Critical Access Hospitals as Conveners
Mini-Grants Scope of Work – Deliverables:
• Community Engagement Plan: Draft Outline
• Projected Start Date
• Draft Implementation Plan and timeline
estimation
25
Critical Access Hospitals as Conveners
• Virginia Rural Health Advisory Board (VRHAB)
– Mission:
• To promote and support the health of Virginia’s rural
communities by advising in the implementation of
Virginia’s State Rural Health Plan.
– Vision:
• Healthy people in healthy rural communities
26
Critical Access Hospitals as Conveners
• Community Engagement Plans
-- 5 of 7 CAHs signed a Memorandum of Agreement
-- Going forward
 VRHAB will review, evaluate, provide
recommendations
 CAHs will receive input from VRHAB
 Yearly progress reporting
27
CONTACT INFORMATION
Susan L. Triggs, PhD, MPH, RN
Rural Health Program Specialist
susan.triggs@vdh.virginia.gov
804-864-7429
28
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Triggs-2014

  • 1. 1 Designing a Framework for Population Health Management Susan L. Triggs, PhD, MPH, RN VRHA Annual Conference December 11, 2014
  • 2. 2 OVERVIEW •Fundamentals of Population Health •Individual Behavior •Community Health Outcomes •Managing the Population’s Health •Pros and Cons •Moving the Status Quo Needle •Sharing Ideas – Marketing •Engaging People •State Rural Health Plan
  • 3. 3 Fundamentals of Population Health What is it? Relevance to Relationships Engagement Empowerment
  • 5. 5 COMMUNITY HEALTH OUTCOMES • Determinants of Health • Sick Care • Preventive Care • Resource Availability
  • 6. 6 POPULATION HEALTH MANAGEMENT (PHM) Population health: “The health outcomes of a group of individuals, including the distribution of such outcomes within the group.” (Institute of Health Technology Transformation)
  • 7. 7 POPULATION HEALTH MANAGEMENT (PHM) • Success Factors – Collaboration – Planning – Community Engagement • Workforce/Culture • Economic Development – Data Collection, Management, and Analysis • Resources available • External partners with needed resources – Outcomes and Impact (Institute of Health Technology Transformation)
  • 8. 8 PHM BENEFITS • Prevention and chronic disease management • Health outcomes problems resolved by pooling resources • Sharing the weight of PHM among all stakeholder sectors • Proactive vs reactive engagement
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12 MOVING THE NEEDLE • Self Interest to Shared Agenda – Community Needs Assessments and Health Needs Assessments – Strategic Plans – Community Action Plans – Coalitions/Tasks Forces/Consortiums, etc. – Community Advisory Boards • Community-Based Participatory Approaches
  • 13. 13
  • 14. 14 SHARING IDEAS - MARKETING • Speaking stakeholder language – Business Systems Thinking – Youth relevance: How I am affected now – Seniors: Relevance to aging – Mid-Lifers: Juggling multiple priorities – Community at Large: Easy, popular, and fun
  • 16. 16 ENGAGING PEOPLE TO GET THE JOB DONE COMMUNITY Experience Problem Solution Resources Health Outcomes
  • 17. 17 Some Community Involvement Communication flows from one to the other, to inform Provides community with information. Entities coexist. Outcomes: Optimally, establishes communication channels and channels for outreach. Outreach More Community Involvement Communication flows to the community and then back, answer seeking Gets information or feed- back from the community. Entities share information. Outcomes: Develops connections. Better Community Involvement Communication flows both ways, participatory form of communication Involves more participa- tion with community on issues. Entities cooperate with each other. Outcomes: Visibility of partnership established with increased coopera- tion. Community Involvement Communication flow is bidirectional Forms partnerships with community on each aspect of project from development to solution. Entities form bidirectional communication channels. Outcomes: Partnership building, trust building. Strong Bidirectional Relationship Final decision making is at community level. Entities have formed strong partnership structures. Outcomes: Broader health outcomes affecting broader community. Strong bidirectional trust built. Consult Involve Collaborate Shared Leadership NIH Publication No. 11-7782 (2011), Principles of Community Engagement Principles of Community Engagement
  • 18. 18 VIRGINIA’S STATE RURAL HEALTH PLAN Supporting Rural Health through Community Engagement and Action
  • 19. 19 Virginia’s State Rural Health Plan Obesity and associated behaviors and diseases Mental and behavioral health Oral healthCancer Perinatal issues Lung disease Key Health Issues:
  • 20. 20 Virginia’s State Rural Health Plan Health Outcomes Healthy Communities Access to Health Care Individual Empowerment Workforce Development Advocacy Objectives
  • 21. 21 Goals for Rural Population Health Management 1) Bring widespread attention to current and anticipated rural health issues and needs 2) Capture the ideas, commitment, and energy of rural health stakeholders around the Commonwealth 3) Motivate participation in enacting the state rural health plan actions among a wide range of stakeholders 4) Facilitate community engagement
  • 22. 22 Critical Access Hospitals as Conveners Mini-Grants Scope of Work – Services • Services the Hospital shall perform: – Function as a core leader of the Virginia State Rural Health Plan community engagement – Collaborate with the Department (VDH), the local health department, and local EMS providers as the core leadership group in this effort – Assist with developing population health management work using the systems-based approach outlined in “Improving Population Health: A Guide for Critical Access Hospitals” – Focus community engagement around key health issues identified in the Hospital’s Community Health Needs Assessment
  • 23. 23 23 Key Health Issue(s) Health Outcomes Strategy(ies) Healthy Communities Strategy(ies) Access to Health Care Strategy(ies) IndividualEmpowerment Strategy(ies) Workforce Development Strategy(ies) Advocacy Strategy(ies) Hospital Mission/Vision Strategic Planning Population Health Approaches Partners/Stakeholders Activity(ies) Activity Description ServiceArea Demographic Data COMMUNITY ENGAGEMENT PLAN (Template)
  • 24. 24 Critical Access Hospitals as Conveners Mini-Grants Scope of Work – Deliverables: • Community Engagement Plan: Draft Outline • Projected Start Date • Draft Implementation Plan and timeline estimation
  • 25. 25 Critical Access Hospitals as Conveners • Virginia Rural Health Advisory Board (VRHAB) – Mission: • To promote and support the health of Virginia’s rural communities by advising in the implementation of Virginia’s State Rural Health Plan. – Vision: • Healthy people in healthy rural communities
  • 26. 26 Critical Access Hospitals as Conveners • Community Engagement Plans -- 5 of 7 CAHs signed a Memorandum of Agreement -- Going forward  VRHAB will review, evaluate, provide recommendations  CAHs will receive input from VRHAB  Yearly progress reporting
  • 27. 27 CONTACT INFORMATION Susan L. Triggs, PhD, MPH, RN Rural Health Program Specialist susan.triggs@vdh.virginia.gov 804-864-7429