VSkills Basic Network Support Professional Certification holders have more than a working familiarity with networks, switches—they are technically skilled to take advantage of the breadth of features efficiently and effectively. Network support consists of day-to-day support of computer network and networking devices like hub, switches, etc. Certification covers basics of a computer network, networking media (wired and wireless), networking devices and configuration, management and troubleshooting of switches. It is in great demand in IT infrastructure companies, data centers, MNCs, Corporates and Government organizations. http://www.vskills.in/certification/Certified-Router-Support-Professional

1. Certified Basic Network Support
Professional
VS-1034

2. Certified Basic Network Support Professional
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Certified Basic Network SupportCertified Basic Network SupportCertified Basic Network SupportCertified Basic Network Support
ProfessionalProfessionalProfessionalProfessional
Certification CodeCertification CodeCertification CodeCertification Code VS-1034
Basic Network Support ProfessionalBasic Network Support ProfessionalBasic Network Support ProfessionalBasic Network Support Professional helps demonstrate an individual's overall
comprehension and expertise of supporting small and medium computer network. VSkills
Basic Network Support Professional Certification holders have more than a working
familiarity with networks, switches—they are technically skilled to take advantage of the
breadth of features efficiently and effectively.
Network support consists of day-to-day support of computer network and networking
devices like hub, switches, etc. Certification covers basics of a computer network,
networking media (wired and wireless), networking devices and configuration, management
and troubleshooting of switches.
It is in great demand in IT infrastructure companies, data centers, MNCs, Corporates and
Government organizations.
Why should one take this certification?Why should one take this certification?Why should one take this certification?Why should one take this certification?
This Course is intended for professionals and graduates wanting to excel in their chosen
areas. It is also well suited for those who are already working and would like to take
certification for further career progression.
Earning VSkills Basic Network Support Professional Certification can help candidate
differentiate in today's competitive job market, broaden their employment opportunities by
displaying their advanced skills, and result in higher earning potential. VSkills Basic
Network Support Professional Certification can also lead to increased job satisfaction.
Certified individuals have increased competence, productivity, and credibility with their
employers, co-workers, and clients.
For employers, the certification provides skill-verification tools that not only help assess a
person's skills in basic network support but also the ability to quickly complete on-the-job
tasks across multiple programs.
Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?Who will benefit from taking this certification?
The certification benefits hardware engineers and professionals, networking engineers and
professionals and students who want to present themselves as truly knowledgeable and
differentiate themselves in a competitive job market. It also helps hiring managers make
job placement decisions. Managers who hire candidates with a VSkills Basic Network
Support Professional Certification are helping minimize training costs.

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Test Details:Test Details:Test Details:Test Details:
• Duration:Duration:Duration:Duration: 60 minutes
• No. of questions:No. of questions:No. of questions:No. of questions: 50
• Maximum marks:Maximum marks:Maximum marks:Maximum marks: 50, Passing marks: 25 (50%); There is no negative marking in
this module.
Fee Structure:Fee Structure:Fee Structure:Fee Structure:
Rs. 4,000/- (Includes all taxes)
Companies that hireCompanies that hireCompanies that hireCompanies that hire VskillsVskillsVskillsVskills CertifiedCertifiedCertifiedCertified Basic NetworBasic NetworBasic NetworBasic Network Support Professionalk Support Professionalk Support Professionalk Support Professional
Basic Network Support Professionals are in great demand. There are a lot of boutique
niche companies, specializing in Integration Services, who are constantly hiring
knowledgeable professionals. International job consultants also are constantly looking for
Basic Network Support Professional for overseas jobs. The skill is also greatly in demand
in government projects and companies.

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Table of Content
1111 Introduction to Networking ConceptsIntroduction to Networking ConceptsIntroduction to Networking ConceptsIntroduction to Networking Concepts
1.1 What is Networking
1.2 Advantages & Disadvantages
1.3 Network Characteristics
1.4 Network Models (Peer-to-Peer and Client-and-Server)
1.5 Network Types (LAN,WAN,MAN,PAN)
1.6 Network Topologies (Bus, Star, Ring)
1.7 Internet connection (DSL, Cable, Serial Link)
1.8 Network Media
2222 Networking ModelsNetworking ModelsNetworking ModelsNetworking Models
2.1 History
2.2 Layered Network Model
2.3 Layering Concepts and Benefits
2.4 TCP/IP Protocol Architecture
2.5 RFC
2.6 Application, Transport, Internet and Network Access Layer
2.7 Devices at different layers
2.8 Data Encapsulation
2.9 The OSI Reference Model
2.10 OSI Layers and Their Functions
2.11 Comparing OSI and TCP/IP
3333 LANLANLANLAN
3.1 Ethernet History
3.2 Ethernet Types (10/100/1000 Base T,TX, SX/LX)
3.3 10BASE2 and 10BASE5
3.4 Repeaters
3.5 10BASE-T with Hubs
3.6 UTP Cabling, UTP Cables and RJ-45 Connectors
3.7 UTP Cabling Pin-outs
3.8 CSMA/CD
3.9 Using Switches and Their Advantages
3.10 Ethernet Data-Link Protocols and Frame
3.11 Wiring Ethernet Cables
3.12 Ethernet Addressing, Framing and Error Detection
3.13 LAN Types (Ethernet, Token Ring, FDDI)
4444 WANWANWANWAN
4.1 WAN Basics (DCE,DTE, CSU/DSU, CPE, Demarc, DS0)
4.2 WAN Technologies (Leased Lines, Circuit & Packet Switching & Cell Relay)
4.3 HDLC (High Level Data link Control)
4.4 PPP (Point-to-Point Protocol)
4.5 Frame Relay

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4.6 ATM (Asynchronous Transfer Mode)
4.7 WAN Cabling Standards
4.8 Clock Rates, Synchronization, DCE, and DTE
4.9 OSI Layer for Point-to-Point WANs
5555 Internet ProtocolInternet ProtocolInternet ProtocolInternet Protocol
5.1 Network Layer Functions
5.2 IP Packets
5.3 IP Routing
5.4 Routing Protocols
5.5 IP Addressing
5.6 A, B, and C Classes of Networks
5.7 IP Subnetting
5.8 Host & Router Routing
5.9 ARP, DNS, DHCP & Ping
6666 TCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport Layer
6.1 Transport Layer Protocols: TCP and UDP
6.2 Transmission Control Protocol
6.3 Ports & Their Multiplexing
6.4 TCP Error Recovery, Flow Control and Data Segmentation
6.5 TCP Connection Establish and Terminate
6.6 UDP (User Datagram Protocol)
7777 ApplicationsApplicationsApplicationsApplications
7.1 TCP/IP Applications, QoS Needs and Impact
7.2 The World Wide Web
7.3 HTTP (Hyper Text Transfer Protocol), HTTPS & SSL
7.4 Universal Resource Locators
7.5 FTP (File Transfer Protocol), Secured FTP
7.6 SMTP, POP3 & IMAP
7.7 Telnet
8888 Network SecurityNetwork SecurityNetwork SecurityNetwork Security
8.1 Sources and Types of Threats
8.2 Firewalls
8.3 Intrusion Detection and Prevention
8.4 Virtual Private Networks (VPN)
9999 LAN SwitchingLAN SwitchingLAN SwitchingLAN Switching
9.1 Ethernet LAN Media and Cable Lengths
9.2 Hubs, Bridges, and Switches
9.3 Forward and Filter Decision Switching
9.4 Learning MAC Addresses & Frames Flooding
9.5 Spanning Tree Protocol
9.6 Collision Domains and Broadcast Domains

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9.7 Virtual LANs (VLAN)
10101010 LAN SwitchesLAN SwitchesLAN SwitchesLAN Switches
10.1 Switches and LED Switch Status
10.2 Accessing the CLI & Password Security
10.3 User and Enable Modes
10.4 The debug and show Commands
10.5 Configuration Sub-modes and Contexts
10.6 Storing, Copying and Erasing Switch Configuration Files
10.7 Initial Configuration
11111111 Ethernet Switch ConfEthernet Switch ConfEthernet Switch ConfEthernet Switch Configurationigurationigurationiguration
11.1 Securing CLI
11.2 Console and vty Settings
11.3 logging synchronous and exec-timeout Commands
11.4 IP Address & Interfaces Configuring
11.5 Port Security
11.6 VLAN Configuration
11.7 Securing Unused Interfaces
12121212 Switch TroubleshootingSwitch TroubleshootingSwitch TroubleshootingSwitch Troubleshooting
12.1 Cisco Discovery Protocol
12.2 Layer and Interface Status
12.3 Interface Speed and Duplex Issues
12.4 Analyzing the Forwarding Path
12.5 Port Security and Filtering
13131313 Wireless LANsWireless LANsWireless LANsWireless LANs
13.1 Wireless LAN Basics
13.2 Wireless LAN Standards & Modes
13.3 Wireless Encoding and Nonoverlapping DSSS Channels
13.4 Wireless Interference, Coverage Area, Speed, and Capacity
13.5 Wireless Media Access (Layer 2)
13.6 Wireless LAN Security (WEP, WPA, IEEE 802.11i, WPA-2 SSID Cloaking and
MAC Filtering)
14141414 Operating RoutersOperating RoutersOperating RoutersOperating Routers
14.1 Installing Routers & Router Interfaces
14.2 Router CLI & Difference with the Switch CLI
14.3 Interface Status Codes and IP Addresses
14.4 Bandwidth and Clock Rate on Serial Interfaces
14.5 Router Auxiliary (Aux) Port
14.6 Setup Mode, Upgrading and boot process of the IOS
14.7 Configuring the configuration register and the show version command

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15151515 Routing Protocol Concepts and ConfigurationRouting Protocol Concepts and ConfigurationRouting Protocol Concepts and ConfigurationRouting Protocol Concepts and Configuration
15.1 Connected and Static Routes
15.2 Default Routes and their configuration
15.3 Routing Protocol (IGP & EGP) & algorithms
15.4 Autosummarization and Manual Summarization, Classless and Classful Routing
Protocols and Convergence
15.5 Basic concepts, configuring and verifying RIP-2
15.6 Different metrics used and the show ip route command
15.7 Administrative Distance
15.8 Debug command and RIP
16161616 Troubleshooting IP RoTroubleshooting IP RoTroubleshooting IP RoTroubleshooting IP Routingutingutinguting
16.1 IP Addressing issues
16.2 Host networking commands of telnet, tracert, ipconfig, arp,netstat and nslookup
17171717 WAN ConceptsWAN ConceptsWAN ConceptsWAN Concepts
17.1 WAN Technologies (PSTN, DSL & Cable)
17.2 PSTN and analog modems
17.3 Digital Subscriber Line types
17.4 Cable Internet
17.5 Asynchronous Transfer Mode (ATM)
17.6 Packet and circuit switching
17.7 NAT and PAT
18181818 WAN ConfigurationWAN ConfigurationWAN ConfigurationWAN Configuration
18.1 Configuring Point-to-Point WANs, HDLC and PPP
18.2 Internet Access Router: Configuration Steps
18.3 Step & configure IP Connectivity, DHCP and PAT

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Course OutlineCourse OutlineCourse OutlineCourse Outline
1111 Introduction to Networking ConceptsIntroduction to Networking ConceptsIntroduction to Networking ConceptsIntroduction to Networking Concepts
What is Networking
Advantages & Disadvantages
Network Characteristics
Network Models (Peer-to-Peer and Client-and-Server)
Network Types (LAN,WAN,MAN,PAN)
Network Topologies (Bus, Star, Ring)
Internet connection (DSL, Cable, Serial Link)
Network Media
2222 Networking ModelsNetworking ModelsNetworking ModelsNetworking Models
History
Layered Network Model
Layering Concepts and Benefits
TCP/IP Protocol Architecture
RFC
Application, Transport, Internet and Network Access Layer
Devices at different layers
Data Encapsulation
The OSI Reference Model
OSI Layers and Their Functions
Comparing OSI and TCP/IP
3333 LANLANLANLAN
Ethernet History
Ethernet Types (10/100/1000 Base T,TX, SX/LX)
10BASE2 and 10BASE5
Repeaters
10BASE-T with Hubs
UTP Cabling, UTP Cables and RJ-45 Connectors
UTP Cabling Pin-outs
CSMA/CD
Using Switches and Their Advantages
Ethernet Data-Link Protocols and Frame
Wiring Ethernet Cables
Ethernet Addressing, Framing and Error Detection
LAN Types (Ethernet, Token Ring, FDDI)

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4444 WANWANWANWAN
WAN Basics (DCE,DTE, CSU/DSU, CPE, Demarc, DS0)
WAN Technologies (Leased Lines, Circuit & Packet Switching & Cell Relay)
HDLC (High Level Data link Control)
PPP (Point-to-Point Protocol)
Frame Relay
ATM (Asynchronous Transfer Mode)
WAN Cabling Standards
Clock Rates, Synchronization, DCE, and DTE
OSI Layer for Point-to-Point WANs
5555 Internet ProtocolInternet ProtocolInternet ProtocolInternet Protocol
Network Layer Functions
IP Packets
IP Routing
Routing Protocols
IP Addressing
A, B, and C Classes of Networks
IP Subnetting
Host & Router Routing
ARP, DNS, DHCP & Ping
6666 TCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport LayerTCP/IP Transport Layer
Transport Layer Protocols: TCP and UDP
Transmission Control Protocol
Ports & Their Multiplexing
TCP Error Recovery, Flow Control and Data Segmentation
TCP Connection Establish and Terminate
UDP (User Datagram Protocol)
7777 ApplicationsApplicationsApplicationsApplications
TCP/IP Applications, QoS Needs and Impact
The World Wide Web
HTTP (Hyper Text Transfer Protocol), HTTPS & SSL
Universal Resource Locators
FTP (File Transfer Protocol), Secured FTP
SMTP, POP3 & IMAP
Telnet

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8888 Network SecurityNetwork SecurityNetwork SecurityNetwork Security
Sources and Types of Threats
Firewalls
Intrusion Detection and Prevention
Virtual Private Networks (VPN)
9999 LAN SwitchingLAN SwitchingLAN SwitchingLAN Switching
Ethernet LAN Media and Cable Lengths
Hubs, Bridges, and Switches
Forward and Filter Decision Switching
Learning MAC Addresses & Frames Flooding
Spanning Tree Protocol
Collision Domains and Broadcast Domains
Virtual LANs (VLAN)
10101010 LAN SwitchesLAN SwitchesLAN SwitchesLAN Switches
Switches and LED Switch Status
Accessing the CLI & Password Security
User and Enable Modes
The debug and show Commands
Configuration Sub-modes and Contexts
Storing, Copying and Erasing Switch Configuration Files
Initial Configuration
11111111 Ethernet Switch ConfigurationEthernet Switch ConfigurationEthernet Switch ConfigurationEthernet Switch Configuration
Securing CLI
Console and vty Settings
logging synchronous and exec-timeout Commands
IP Address & Interfaces Configuring
Port Security
VLAN Configuration
Securing Unused Interfaces
12121212 Switch TroubleshootingSwitch TroubleshootingSwitch TroubleshootingSwitch Troubleshooting
Cisco Discovery Protocol
Layer and Interface Status

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Interface Speed and Duplex Issues
Analyzing the Forwarding Path
Port Security and Filtering
13131313 WireleWireleWireleWireless LANsss LANsss LANsss LANs
Wireless LAN Basics
Wireless LAN Standards & Modes
Wireless Encoding and Nonoverlapping DSSS Channels
Wireless Interference, Coverage Area, Speed, and Capacity
Wireless Media Access (Layer 2)
Wireless LAN Security (WEP, WPA, IEEE 802.11i, WPA-2 SSID Cloaking and
MAC Filtering)
14141414 Operating RoutersOperating RoutersOperating RoutersOperating Routers
Installing Routers & Router Interfaces
Router CLI & Difference with the Switch CLI
Interface Status Codes and IP Addresses
Bandwidth and Clock Rate on Serial Interfaces
Router Auxiliary (Aux) Port
Setup Mode, Upgrading and boot process of the IOS
Configuring the configuration register and the show version command
15151515 Routing Protocol Concepts and ConfigurationRouting Protocol Concepts and ConfigurationRouting Protocol Concepts and ConfigurationRouting Protocol Concepts and Configuration
Connected and Static Routes
Default Routes and their configuration
Routing Protocol (IGP & EGP) & algorithms
Autosummarization and Manual Summarization, Classless and Classful Routing
Protocols and Convergence
Basic concepts, configuring and verifying RIP-2
Different metrics used and the show ip route command
Administrative Distance
Debug command and RIP
16161616 Troubleshooting IP RoutingTroubleshooting IP RoutingTroubleshooting IP RoutingTroubleshooting IP Routing
IP Addressing issues
Host networking commands of telnet, tracert, ipconfig, arp,netstat and nslookup

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17171717 WAN ConceptsWAN ConceptsWAN ConceptsWAN Concepts
WAN Technologies (PSTN, DSL & Cable)
PSTN and analog modems
Digital Subscriber Line types
Cable Internet
Asynchronous Transfer Mode (ATM)
Packet and circuit switching
NAT and PAT
18181818 WAN ConfigurationWAN ConfigurationWAN ConfigurationWAN Configuration
Configuring Point-to-Point WANs, HDLC and PPP
Internet Access Router: Configuration Steps
Step & configure IP Connectivity, DHCP and PAT

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Sample QuestionsSample QuestionsSample QuestionsSample Questions
1. Considering the DTE and DCE in a WAN, does it matter which side supplies1. Considering the DTE and DCE in a WAN, does it matter which side supplies1. Considering the DTE and DCE in a WAN, does it matter which side supplies1. Considering the DTE and DCE in a WAN, does it matter which side supplies
the clockrate?the clockrate?the clockrate?the clockrate?
A. Yes, the DTE must do so.
B. Yes, the DCE must do so.
C. No, the clockrate can be configured on either.
D. Actually, they both have to supply the clockrate to each other.
2. What default router behavior allows hosts with addresses from the range2. What default router behavior allows hosts with addresses from the range2. What default router behavior allows hosts with addresses from the range2. What default router behavior allows hosts with addresses from the range
discussed in the previous to access Internetdiscussed in the previous to access Internetdiscussed in the previous to access Internetdiscussed in the previous to access Internet----based hosts?based hosts?based hosts?based hosts?
A. PAT
B. NAT
C. overloading
D. None of the above
3. What command will sh3. What command will sh3. What command will sh3. What command will show you both the DTE/DCE end of the cable connectedow you both the DTE/DCE end of the cable connectedow you both the DTE/DCE end of the cable connectedow you both the DTE/DCE end of the cable connected
to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?to a Serial interface and the encapsulation type in use?
A. show controller
B. show interface
C. show version
D. show ip route
4. Of physical, multipoint, and point4. Of physical, multipoint, and point4. Of physical, multipoint, and point4. Of physical, multipoint, and point----totototo----point Serial interfaces, which one(s)point Serial interfaces, which one(s)point Serial interfaces, which one(s)point Serial interfaces, which one(s) can usecan usecan usecan use
the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?the frame map command once they're enabled with Frame Relay?
A. show ipx servers
B. show ipx hosts
C. show ipx sap
D. show ipx nodes.
5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?5. What will happen if you configure the clockrate command on a DTE?
A. The line protocol goes down
B. The physical interface goes down
C. An error message is generated
D. Nothing - that's where it should be.
Answers:Answers:Answers:Answers: 1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)1. (B) 2. (D) 3. (B) 4. (D) 5. (C)