1) Technology Fusion & Modern Cyber System 2) Modern Cyber System New Capabilities 3) Why Digitalize? 4) What to Digitalize? 5) Acquire Digital Mindset with Lean Digital Thinking 6) How to Acquire? 7) How MSMEs can contribute to AatmaNirbhar Bharat

1. Design, Build and
Operate Digital
Businesses with Lean
Digital Thinking
1
V. SRINIVASA RAO (VSR)
CHAIRMAN & MD
BT&BT
25th March 2022
One Day
Workshop on
AatmaNirbhar
Bharat and
Industry 4.0

2. HEART
MONITORING
T-SHIRT

3. Sensor-augmented pump
• Built-in continuous glucose
monitoring(CGM)
• Round-the-clock glucose monitoring.
• Early notification of oncoming lows and
highs
• React quickly to changes in sugar level.

4. 4

5. • Temperature regulation
• Wake Up Technology
allows you to wake up
with temperature and
gentle vibration at chest
level.
• Each side of the Pod can
be set separately to
anywhere between 55°-
110°F.
• Eight Sleep app monitors
your key health metrics
while you sleep

6. 6
House of Fraser
Engaging Retail Experience
Customer gets signals in their smart phone from beacon enabled
mannequin (50 mtr distance) and provide information on clothes
and accessories the mannequin is wearing:
• price, where the items can be found within the store
• links to purchase the items directly from the retailer’s website.

8. Technologies Fusion &
Modern Cyber System
8
IT
OT
CT
BT
The emergence of Modern Cyber System
Information
Technology
Mobile
Analytics
Cloud
Edge Computing
Blockchain
AI/ML/DL
Digital Twins
Cyber Security
Geospatial
User Experience
Communications
Technology
IPV6
5G
Short Range
Networks
Unified
Communications
Collaboration
Technology
Social
AR/VR/MR
Metaverse
Operational
Technology
IoT
3D Printing
Unmanned
Vehicles
Robotics
Biotechnology
(source:
Iberdrola)
Red
Biotechnology
Green
Biotechnology
White
Biotechnology
Yellow
Biotechnology
Blue
Biotechnology
Grey
Biotechnology
Gold
Biotechnology
Detailed View of
Modern Cyber System

9. Technologies Fusion
9
IT
OT
CT
Unimaginable New Capabilities with Modern Cyber System
•Intelligent Products
and Assets
Omnipresent, &
Immersive
Experience based
Services
Augmented
Humans
Digital Workforce
(Chatbots, Bots,
Robots, Things)
Predict Future &
Provide
Recommendations
Extended Business
Ecosystem with
Partners, &
Suppliers
Enable Autonomous
Operations
Real Time and
Contextual
Communication &
Collaboration
Elastic Super
Computing, Storage
& Networks
Modern Cyber System Capabilities

10. Modern
Cyber
System
Society
4.0
Enterprise
4.0
Biology
4.0
Industry
4.0
4th Industrial
Revolution
Powered by
Modern Cyber
System
4th Industrial
Revolution

11. Hyper Automation
with Edge AI and
IOT
Intelligent Product
as a Service
Immersive
Experience using
AR/VR and
Metaverse
Smart Contracts &
Peer to Peer
Transactions
3D Printing of
Components
Digital Twins for
design and
predictive
maintenance
Digital Workforce
(Chatbots, Robots,
Cobots)
Connected and
Nearly Autonomous
Supply Chains
Data Modelling for
Carbon Neutrality
Data Monetization
Trends and shifts in the Organizations Today
1 1

12. Digital Twin for Supply Chain
Coffee Machine as a Service
12
Chinese factory replaces
90% of humans with
robots
Heart Monitoring T-shirt
Intelligent Bed
Digital Twin Network for Oil &
Gas
Porsche’s 3D-printed custom seats
Shell’s Nyhamna Gas Plant
Coffee Machine as a Service

13. It is imperative for
organizations to
become digital
Every Digital Enterprise must be LEAN

14. Traditional
Organizations are
Sandwiched
Digital Dragons
(GAFAM)
Digital Lizards
(Tech Start-ups)
14
Volatility, Uncertainty
Complexity, Ambiguity
(VUCA)
Digital Age Customer
Needs & Wants
Physical & Digital Worlds
Convergence
Why Digitalize? Align or Exit
Stay relevant in the
4th Industrial
Revolution?
Create new business
opportunities & Improve
business performance in
the digital era
Compete with digital
dragons/lizards/digital age
organizations

15. Leapfrog
Competition
with Intelligent
Products
1
Provide
Unforgettable
Moments of
Experience to
Customers
2
Create New
Customer
Segments and
Revenue
Streams
3
Build New
Distribution
Channels
4
Optimize
Human
Interventions &
Reduce
Operational
Cost
5
Leverage Data
to design and
manage the
business future
6
Quantifying the Success of Digitalization

16. MSMEs Digitalization Challenges 16
Source: Companies That Failed At Digital Transformation And What We Can Learn From Them (forbes.com)
Digitalization is complex
A staggering
70% of digitalization initiatives fail.
16
1.Lack of common
digital purpose,
shared digital vision,
and goals
Continuous change
in needs and wants
of customers
Lack of
understanding of
digital age
competition
Major Digital skill
gaps
Leadership gap to
drive digitalization
initiatives
Cashflow challenges
& Budget
Constraints

17. 17
Digitalization requires a
Structured Approach

18. Structured Approach with Lean Digital Business Excellence Model
18
Lean Digital
Business
Excellence Model
4 Business
Clusters
12 Digital
Business Building
Blocks
4 Thinking
Clusters
12 Lean Digital
Thinking
Principles
Lean
Digitalization Life
Cycle
5 Lean
Digitalization
Phases
Lean Digital
Platform
WHAT TO
DIGITALIZE
?
ACQUIRE
DIGITAL
MINDSET
HOW TO
DIGITALIZE
?

19. What to Digitalize? 4 Business Clusters & 12 Building Blocks
19
Digitalize
Business
Blueprint
Business Vision
Business
Models
Business
Strategy
Business
Outcomes
Digitalize
Offerings
Products
Services
Digitalize
Business
Operations
Workplaces
Business
Processes
Business
Operating
Model
Digitalize
Technology
Foundation
Technology
Strategy
Technology
Governance
Technology
Architecture

20. Acquiring Digital Mindset: 4 Thinking Clusters & 12 Principles
20
Visualize the
Digital Future
Create a Better
Today and
Better
Tomorrow
Embrace
Constant and
Instant Change
Nurture Digital
Business Talent
Achieve Digital
Execution
Excellence
Identify and eliminate non-
value-added activities
Predict, and
improve business
performance
Optimize human interventions
Establish real-time &
contextual communication
and collaboration
Safeguard privacy, safety and
security of business resource
Establish a technology start-
up ecosystemProducts
Services
Embrace Social
Responsibility
Design socially
responsible
products,
services and
value chains
Deliver
Unforgettable
Moments of
Experience
Design & deliver
unforgettable
moments of
experience to
stakeholders
Build a human-
centric digital
culture

21. Inspire Assess Innovate Experiment Institutionalize
How to Digitalize? 5 Phase Lean Digitalization Life Cycle

22. How to Digitalize?
(12X12 Assessment Model)

23. INSPIRE
1.Ignite Digital
Spark
Understand
Management
Direction
Collect
Stakeholders'
Expectations
Define Common
Digital Purpose
And Digital
Business Goals
Define Lean
Digital
Assessment
Paths
ASSESS
1.Collate Voice,
Emotions, Needs
And Wants
Gain Current
Business Insight
Assess Current
Digital State
Baseline
Problems &
Possibilities
Finalize Future
Digital State &
Digitalization
Path
Create Lean
Digitalization
Business Case
INNOVATE
Innovate Digital
Business
Strategy
1.Identify
Implementation
Objectives And
Digital Programs
Design Digital
Tech Intrapreneur
Ecosystem and
DTMO
Innovate Digital
Business
Solutions
Design Change &
Culture
Leverage Open
Digital Innovation
Platform
INSTITUTIONALIZE
1.Establish Office
Of
Operationalization
1.Operationalize
Digital Software
Applications
1.Train Digital
Business
Stakeholders
1.Manage Change
1.Realize Digital
Business Benefits
1.Continuously
improve
Develop &
Manage
Digital
Market
places
Develop &
Manage
Digital
Platforms
Develop &
Manage
Conversational
Apps
Develop &
Manage
xAnalytics
Applications
Develop &
Manage
dApps
(Blockchain)
Develop &
Manage
Immersive
Experience
Applications
Develop &
Manage
Intelligent
Things
Applications
Cloud
ERP
Implementation
Robotics
Process
Automation
API & Micro
Services
Cyber
Securit
y
Application
Digitalization
Cloud/ Edge
Infrastructure
Management
Cloud
Migration
Social Media
Management
Agile Program/
Projects
Delivery
Management
Systems of Things
(Electronics, Embedded
Software, IoT Apps)
Systems of Intelligence
(Data Management, Advanced
Analytics, Enterprise AI
Enablement)
Systems of Records
(Process)
(Cloud ERP, Micro Services,
Blockchain, RPA etc)
Systems of Engagement (People)
(Chatbots, Virtual Assistants, Omni
Channels,
Social Media, AR/VR Experience etc)
EXPERIMENT
Digital Applications
Management
Digital Infrastructure
Management
Digital Technology Programs
Management
Digital Technology Ventures
Management
How to Digitalize? 5 Phase Lean Digitalization Life Cycle (Cont’d)
Digital Value Management Office (DVMO), Program Management, Benefits Management, System Integration

24. How to Digitalize? Lean Digitalization Platform for Faster Digitalization
Integrated
Business
Technology
Capabilities
Manage
Programs
as
Tech
Startups
INSPIRE
ASSESS
Lean Digital Business
Excellence Model
Stakeholders’
Voice and Emotion
Finder
(SOFTWARE)
Lean Digital Quotient
Finder (SOFTWARE)
Lean Digitalization
Social Agreement
Lean Digital Institute , Digital
Knowledge Enhancement
Design
Thinking
Tool Kit
Data Hindsight
and Insight
Market
Research
INNOVATE
Power
Thinking
Tool Kit
Lean Digital
Business Strategy
Map Creator
Open Digital
Innovation
Platform
(SOFTWARE)
Lean Digital
Business Change
Designer
Lean Digital
Business Culture
Designer
Lean Digital Business
Value Calculator –
Value Increment Maps
Lean Digital
Transformation
Signals
Lean Digital
Process Maps, Best
Practices
Lean Digital
Value Planner
Lean Digital
Solution
Designer
EXPERIMENT CLOUD INFRASTRUCTURE, ACCELERATORS, TOOLS, PLATFORMS FOR SERVICE DELIVERY
INSTITUTIONALIZE
Digital Programs
Operationalization Tool Kit
Lean Digital Institute , Digital
Operations Skills, Culture and
Change Management
Rewards & Recognition Tool Kit
24

25. REAL TIME
COLLABORATION &
PRODUCTIVITY
IMPROVEMENT
• Implement MS
Teams, Zoom,
WebEx etc)
• Implement
Productivity Apps
(Google Apps, MS
Office etc)
DIGITAL BUSINESS
PROCESSES
• Implement SaaS Apps
• Implement Enterprise
Applications
• Develop digital software
applications (custom
built)
DIGITAL BUSINESS
OPERATIONS
• Digital Business
Processes
• Digital Workplaces
• Digital Operating Model
DIGITAL BUSINESS
OPERATIONS & INNOVATIONS
• Digital Business Processes
• Digital Workplaces
• Digital Business Operating
Model
• Digital Products
• Digital Services
DIGITAL ORGANIZATION
• Digital Business Vision
• Digital Business Models
• Digital Business Strategy
• Digital Business Outcomes
• Digital Business Processes
• Digital Workplaces
• Digital Business Operating
Model
• Digital Products
• Digital Services
1
4
3
2
Proposed Digitalization Path for
MSMEs
DIGITAL TECHNOLOGY FOUNDATION
Digital Technology Strategy
Digital Technology Governance
Digital Technology Architecture
Incremental
Transformational
5
25

26. How Digitalization of MSMEs contribute for AatmaNirbhar
Bharat?
Achieve
Quantum Jump
of Economy
Contribute to
Economy by
Developing
global scale
Digital
Products &
Services
Build
Infrastructure
that becomes an
Identity of
modern India
Establish
MSME
Clusters and
share best
SaaS and
Cloud
Infrastructure
Build
Technology-
Based System
Leverage
Digital
Technologies
to establish
Nearly
Autonomous
Operations
Leverage the
strength of our
Vibrant
Demography
Unlock the
Potential of
Indian Youth
using Open
Digital
Innovation
Platforms
Increase
demand and
strengthen
Supply Chain
Leverage
Digital
Technologies
to reach new
customers,
build
intelligent
Supply Chain
to reduce
lead time

27. Summary
What to
Digitalize?
•Organization
Cluster
Building Block
Instance
What is the Right
Pace?
•Based on the
urgency of
addressing
external factors
•Based on the
limitations of
Internal Factors
How to
Digitalize?
•Inspire
Assess
Innovate
Experiment
Institutionalize
Where to Start
Digitalization?
Bottom-up
Approach
Top-Down
Approach

28. Read the book authored by
V Srinivasa Rao (VSR)
Lean Digital Thinking –
Digitalizing Businesses in a
New World Order
VSR’s Book Website:
http://leandigitalthinking.com/
India Amazon Website: https://amzn.to/3ldSUbsUK Amazon
Website: https://amzn.to/3F7NFSGUSA Amazon
Website: https://amzn.to/3CX9bIa

29. Made in India
Lean Digital Business Excellence Model
Our small contribution to

30. Thank You
____________________________
V. Srinivasa Rao (VSR)
Chairman & MD | btandbt.com
Author of Lean Digital Thinking (http://leandigitalthinking.com/)
vsr@btbt.co.in | +91 9866893307
SOCIAL WORLD:
LinkedIn: http://bit.ly/2kPl8LF | LinkedIn Pulse: https://bit.ly/2IJs5uv
Podcast: https://anchor.fm/VSR
YouTube: https://www.youtube.com/TheVSRTV
Lean Digital Thinking Channel: https://bit.ly/3yFsDIC
Slide Share: http://www.slideshare.net/vsr0001