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Water Words That Work Make a Splash With Your Communications Eric Eckl 6/17/2008
12,000 Participants!
What’s the X Factor? “ Recently bought environmentally  friendly products.”
What’s the X Factor? “ Reminded others to be  environmentally conscious”
What’s the X Factor? “ Voted for the candidate with the best environmental record”
What’s the X Factor? “ Recently donated to organizations that support environmental causes”
Confidence in  themselves
What’s the X Factor? Group A:  “ High Danger, High Efficacy” Group B:  “ High Danger, Low Efficacy”
Today’s Presentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tomorrow’s Presentation ,[object Object],[object Object]
 
 
 
 
It is hard for experts to successfully communicate to non-experts
Water is a high priority for Americans Gallup Poll, 2008
Water is a high priority for Virginians
Water is a high priority for Kentuckians
Water  Still  Tops Global Warming!
Challenge #1: Confusion
 
 
“ Biodiversity”
 
TMDL Impervious surface Hydrograph Nonpoint source pollution And so forth… And so on…
 
 
“ Watershed” Photo: Flickr, Fernando Dall D’aqua
 
“ Watershed” by Education 3 out of 4 U.S. adults do not have college educations
“ Watershed” by Race Minorities will be 50% of the population by 2050
“ Watershed” by Gender
Who They Trust
Where they get their information
Challenge #1: Confusion
Challenge #2: Diffusion
Goodbye: Mass Media Hello:“Nonpoint Source Information”
Media Choices are Exploding
 
Source: Advertising Age, February, 2008
Two Trendwatchers
Recent  Trends  in News Consumption Pew Research Center: Trends 2005
“ Watched TV news yesterday”
“ Read newspaper yesterday”
“ Listened to radio news yesterday”
“ Read a news magazine yesterday”
At the same news consumption falls… Roper Starch: Americans' Low "Energy IQ:" A Risk to Our Energy Future, 2002
“ Water pollution laws do not go far enough”
“ Environmental laws do not go far enough”
“ Endangered species laws do not go far enough”
“ Wetlands laws do not go far enough”
 
 
 
Still Loyal to Traditional News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leaders like you still trust and follow traditional news
Abandoning Traditional News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],But regular people – and tomorrow’s leaders – do not trust or follow traditional news.
Challenge #2: Diffusion
The Old Paradigm Problem Solution
If you YouTube script says: ,[object Object]
They’ll hear: ,[object Object]
The New Paradigm Problem Solution
Discussion
The Water Words  That Work Method
 
The Water Words “Method” ,[object Object],[object Object],[object Object],[object Object]
Step One:  Identify Your Shop Talk
A: Polluted Runoff B: Stormwater
A: Open Space B: Natural Area
A: Recreation B: Family activities
A: Watershed management B: Land and water conservation
A: Family vacations B: Tourism
A: Runaway Development B: Sprawl
A: Riparian B: Riverbank
A: Clean water B: Water Quality
A: Endangered species B: Wildlife
? A: Environmentalist B: Conservationist
Step Two:  Answer Six Questions (Before they ask them)
The Six Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Primatologists’ Wisdom “ Monkey See,  Monkey Do”
Monkey See, Monkey Do
Monkey See, Monkey Do “ Together, we can  save a life”
Monkey See, Monkey Do
Monkey See, Monkey Do
Monkey See, Monkey Do
Monkey See?
Monkey See?
Monkey See?
Step Three:  Insert the  Water Words that Work
Give People Confidence ,[object Object],[object Object]
When describing issues ,[object Object],[object Object],[object Object],[object Object]
Benefits and Consequences ,[object Object],[object Object],[object Object],[object Object],[object Object]
Don’t Just Agree With Me, Do Something! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Take My Side, Not Theirs
Step Four: Avoid the Five Pitfalls
The Five Pitfalls ,[object Object],[object Object],[object Object],[object Object],[object Object]
Takeaways ,[object Object],[object Object],[object Object]
Takeaways ,[object Object]
http://waterwordsthatwork.com

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