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© CSR Training Institute 2014

Mining Session – Hosted by SPAN OMS Inc.
February 18th, 2014, Vancouver, BC, CANADA

CSR: IT IS ALL ABOUT VALUE
Tools, Frameworks & Thinkabouts to
(hopefully) create value more efficiently
Wayne Dunn
Prof. of Practice in CSR @ McGill | ISID
Exec. Director, CSR Training Institute
wayne@csrtraininginstitute.com
Tel: +1.250.701.6088
© CSR Training Institute 2014

Objective
CSR and Value – to discuss a framework (thinkabout) and a couple of tools that MIGHT help
you to be more efficient at understanding and
creating value through CSR investments and
activities
Remember
There are no CSR Experts
We are all learning
info@csrtraininginstitute.com
www.csrtraininginstitute.com

Beware the Expert
© CSR Training Institute 2014

Why Me? Who is Wayne?
•
•
•
•

Saskatchewan Farm Boy
Accidental Academic
2 seasons diamond drilling (Gold/Uranium)
25+ years of practical CSR experience
– About 100 projects (programs, policies, strategy, relationships,
innovation, etc.) Many very complex (e.g., industry HIV/AIDS strategy
in South Africa and Papua New Guinea). Some great successes, at
least on social license failure.
– Over 40 countries spanning all continents (urban, rural, indigenous,
traditional, etc.)

• Numerous awards (1st private sector winner of World Bank
Development Innovation Award, Stanford Case Study, etc.)
• Developed McGill | ISID Executive Program on CSR Strategy &
Management
• Professor of PRACTICE in CSR (note – still practicing and learning!)
info@csrtraininginstitute.com
www.csrtraininginstitute.com
© CSR Training Institute 2014

CSR: Sometimes a bit confusing?

info@csrtraininginstitute.com
www.csrtraininginstitute.com

Graphic borrowed shamelessly from : http://flowingdata.com/2010/04/27/discuss-powerpoint-is-the-enemy/
© CSR Training Institute 2014

CSR: If not Value, then what?

info@csrtraininginstitute.com
www.csrtraininginstitute.com
© CSR Training Institute 2014

CSR: If Value, then How?
•
•
•
•
•
•
•
•
•
•

Shareholder Value
Stakeholder Value
Environmental Value
Community Value
Distributed Value
Shared Value
Retained Value
Sustainable Value
Social Value
Cultural Value
info@csrtraininginstitute.com
www.csrtraininginstitute.com

•
•
•
•
•
•
•
•
•
•

Organizational Value
Created Value
Lost Value
New Value
Reputational Value
Value Continuum
Value Sustainability
Value Creation
Value Proposition
Value Efficiency
© CSR Training Institute 2014

•
•
•
•
•
•
•
•
•
•

Shareholder Value
Stakeholder Value
Environmental Value
Community Value
Distributed Value
Shared Value
Retained Value
Sustainable Value
Social Value
Cultural Value
info@csrtraininginstitute.com
www.csrtraininginstitute.com

•
•
•
•
•
•
•
•
•
•

Organizational Value
Created Value
Lost Value
New Value
Reputational Value
Value Continuum
Value Sustainability
Value Creation
Value Proposition
Value Efficiency
© CSR Training Institute 2014

CSR: What’s In It For Me?
• Does CSR make
sense without selfinterest?
• Key issue is value
alignment: Value
propositions that align
shareholder/company
interests with those of
other stakeholders
info@csrtraininginstitute.com
www.csrtraininginstitute.com
© CSR Training Institute 2014

CSR Value Optimization: Start by Knowing
• Analysis of CSR starts with an inventory
of activities and programs and then
proceeds to analyze and categorize
according to various frameworks
• A simple inventory of CSR activities
provides insights for maximizing value
– often low-hanging fruit
• Having a common and consistent
method to examine and understand
activities and projects helps to
optimize value
info@csrtraininginstitute.com
www.csrtraininginstitute.com
© CSR Training Institute 2014

CSR: Tools & Frameworks
Value Continuum
Value distribution to value
creation

Value Alignment
Value creation

Value Sustainability
Expense or Capital
info@csrtraininginstitute.com
www.csrtraininginstitute.com

Not all of these are applicable in
every project/situation and there are
others that could be developed.
What is important is to have
frameworks that help to understand
both individual CSR initiatives and
corporate/project wide CSR
© CSR Training Institute 2014

CSR Value Continuum
• Helps to understand aggregate of project/corporate CSR activities.
• CSR includes a range of activities from Philanthropy through to
synergistic value alignment (and a well-rounded and developed
program would have activities along the continuum)
• Continuum of value distribution through to value creation
• Shared Value should be created on all CSR projects, not just those
at far right. Level and amount of shared value/value creation
changes but all are about value and shared value

Value
Distribution

•
•
•
•
•
•
•

Grants/Donations/Philanthropy
Local organizations/governance
Education & Healthcare
Skills training
Employment
Procurement
New products, markets,
ventures

info@csrtraininginstitute.com
www.csrtraininginstitute.com

Value
Creation
CSR Value Alignment
1

1

it’s all shared value
Every CSR investment and activity should
create value for the company & for one or
more stakeholders.

Value
Distribution

•
•
•
•
•
•
•

3
Value
Proposition
Alignment

Grants/Donations/Philanthropy
Local organizations/governance
Education & Healthcare
Skills training
Employment
Procurement
New products, markets,
ventures

info@csrtraininginstitute.com
www.csrtraininginstitute.com

© CSR Training Institute 2014

Value
Creation
© CSR Training Institute 2014

Value Sustainability
•
•
•
•
•
•
•

Grants/Donations/Philanthropy
Local organizations/governance
Education & Healthcare
Skills training
Employment
Procurement
New products, markets,
ventures

Current
Value

Does a CSR investment
continue to produce value
over time

Medium
Term Value

info@csrtraininginstitute.com
www.csrtraininginstitute.com

Long Term
Value
© CSR Training Institute 2014

CSR: Tools & Frameworks
Value Continuum
Value distribution to value
creation

Value Alignment
Value creation

Value Sustainability
Expense or Capital
info@csrtraininginstitute.com
www.csrtraininginstitute.com

Not all of these are applicable in
every project/situation and there are
others that could be developed.
What is important is to have
frameworks that help to understand
both individual CSR initiatives and
corporate/project wide CSR
© CSR Training Institute 2014

CSR & Value
• All CSR investments and activities should produce
value
– For the company/project
– For stakeholders

• Value can be looked at through many lenses and
dimensions
• The objective should never be to have all CSR
activities at one place on the frameworks
• Balance, and understanding the value are
important – the specifics will shift from project to
project and over time
info@csrtraininginstitute.com
www.csrtraininginstitute.com
© CSR Training Institute 2014

Objective
CSR and Value – to discuss a framework and a
couple of tools that MIGHT help you to be more
efficient at understanding and creating value
through CSR investments and activities
Remember
There are no CSR Experts
We are all learning

info@csrtraininginstitute.com
www.csrtraininginstitute.com

Beware the Expert
© CSR Training Institute 2014

Questions/Comments/Discussion
• If not value, then what?

• What is a thinkabout?

info@csrtraininginstitute.com
www.csrtraininginstitute.com

Wayne Dunn
Prof. of Practice in CSR
McGill University / ISID
wayne@csrtraininginstitute.com

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CSR: Its ALL about Value

  • 1. © CSR Training Institute 2014 Mining Session – Hosted by SPAN OMS Inc. February 18th, 2014, Vancouver, BC, CANADA CSR: IT IS ALL ABOUT VALUE Tools, Frameworks & Thinkabouts to (hopefully) create value more efficiently Wayne Dunn Prof. of Practice in CSR @ McGill | ISID Exec. Director, CSR Training Institute wayne@csrtraininginstitute.com Tel: +1.250.701.6088
  • 2. © CSR Training Institute 2014 Objective CSR and Value – to discuss a framework (thinkabout) and a couple of tools that MIGHT help you to be more efficient at understanding and creating value through CSR investments and activities Remember There are no CSR Experts We are all learning info@csrtraininginstitute.com www.csrtraininginstitute.com Beware the Expert
  • 3. © CSR Training Institute 2014 Why Me? Who is Wayne? • • • • Saskatchewan Farm Boy Accidental Academic 2 seasons diamond drilling (Gold/Uranium) 25+ years of practical CSR experience – About 100 projects (programs, policies, strategy, relationships, innovation, etc.) Many very complex (e.g., industry HIV/AIDS strategy in South Africa and Papua New Guinea). Some great successes, at least on social license failure. – Over 40 countries spanning all continents (urban, rural, indigenous, traditional, etc.) • Numerous awards (1st private sector winner of World Bank Development Innovation Award, Stanford Case Study, etc.) • Developed McGill | ISID Executive Program on CSR Strategy & Management • Professor of PRACTICE in CSR (note – still practicing and learning!) info@csrtraininginstitute.com www.csrtraininginstitute.com
  • 4. © CSR Training Institute 2014 CSR: Sometimes a bit confusing? info@csrtraininginstitute.com www.csrtraininginstitute.com Graphic borrowed shamelessly from : http://flowingdata.com/2010/04/27/discuss-powerpoint-is-the-enemy/
  • 5. © CSR Training Institute 2014 CSR: If not Value, then what? info@csrtraininginstitute.com www.csrtraininginstitute.com
  • 6. © CSR Training Institute 2014 CSR: If Value, then How? • • • • • • • • • • Shareholder Value Stakeholder Value Environmental Value Community Value Distributed Value Shared Value Retained Value Sustainable Value Social Value Cultural Value info@csrtraininginstitute.com www.csrtraininginstitute.com • • • • • • • • • • Organizational Value Created Value Lost Value New Value Reputational Value Value Continuum Value Sustainability Value Creation Value Proposition Value Efficiency
  • 7. © CSR Training Institute 2014 • • • • • • • • • • Shareholder Value Stakeholder Value Environmental Value Community Value Distributed Value Shared Value Retained Value Sustainable Value Social Value Cultural Value info@csrtraininginstitute.com www.csrtraininginstitute.com • • • • • • • • • • Organizational Value Created Value Lost Value New Value Reputational Value Value Continuum Value Sustainability Value Creation Value Proposition Value Efficiency
  • 8. © CSR Training Institute 2014 CSR: What’s In It For Me? • Does CSR make sense without selfinterest? • Key issue is value alignment: Value propositions that align shareholder/company interests with those of other stakeholders info@csrtraininginstitute.com www.csrtraininginstitute.com
  • 9. © CSR Training Institute 2014 CSR Value Optimization: Start by Knowing • Analysis of CSR starts with an inventory of activities and programs and then proceeds to analyze and categorize according to various frameworks • A simple inventory of CSR activities provides insights for maximizing value – often low-hanging fruit • Having a common and consistent method to examine and understand activities and projects helps to optimize value info@csrtraininginstitute.com www.csrtraininginstitute.com
  • 10. © CSR Training Institute 2014 CSR: Tools & Frameworks Value Continuum Value distribution to value creation Value Alignment Value creation Value Sustainability Expense or Capital info@csrtraininginstitute.com www.csrtraininginstitute.com Not all of these are applicable in every project/situation and there are others that could be developed. What is important is to have frameworks that help to understand both individual CSR initiatives and corporate/project wide CSR
  • 11. © CSR Training Institute 2014 CSR Value Continuum • Helps to understand aggregate of project/corporate CSR activities. • CSR includes a range of activities from Philanthropy through to synergistic value alignment (and a well-rounded and developed program would have activities along the continuum) • Continuum of value distribution through to value creation • Shared Value should be created on all CSR projects, not just those at far right. Level and amount of shared value/value creation changes but all are about value and shared value Value Distribution • • • • • • • Grants/Donations/Philanthropy Local organizations/governance Education & Healthcare Skills training Employment Procurement New products, markets, ventures info@csrtraininginstitute.com www.csrtraininginstitute.com Value Creation
  • 12. CSR Value Alignment 1 1 it’s all shared value Every CSR investment and activity should create value for the company & for one or more stakeholders. Value Distribution • • • • • • • 3 Value Proposition Alignment Grants/Donations/Philanthropy Local organizations/governance Education & Healthcare Skills training Employment Procurement New products, markets, ventures info@csrtraininginstitute.com www.csrtraininginstitute.com © CSR Training Institute 2014 Value Creation
  • 13. © CSR Training Institute 2014 Value Sustainability • • • • • • • Grants/Donations/Philanthropy Local organizations/governance Education & Healthcare Skills training Employment Procurement New products, markets, ventures Current Value Does a CSR investment continue to produce value over time Medium Term Value info@csrtraininginstitute.com www.csrtraininginstitute.com Long Term Value
  • 14. © CSR Training Institute 2014 CSR: Tools & Frameworks Value Continuum Value distribution to value creation Value Alignment Value creation Value Sustainability Expense or Capital info@csrtraininginstitute.com www.csrtraininginstitute.com Not all of these are applicable in every project/situation and there are others that could be developed. What is important is to have frameworks that help to understand both individual CSR initiatives and corporate/project wide CSR
  • 15. © CSR Training Institute 2014 CSR & Value • All CSR investments and activities should produce value – For the company/project – For stakeholders • Value can be looked at through many lenses and dimensions • The objective should never be to have all CSR activities at one place on the frameworks • Balance, and understanding the value are important – the specifics will shift from project to project and over time info@csrtraininginstitute.com www.csrtraininginstitute.com
  • 16. © CSR Training Institute 2014 Objective CSR and Value – to discuss a framework and a couple of tools that MIGHT help you to be more efficient at understanding and creating value through CSR investments and activities Remember There are no CSR Experts We are all learning info@csrtraininginstitute.com www.csrtraininginstitute.com Beware the Expert
  • 17. © CSR Training Institute 2014 Questions/Comments/Discussion • If not value, then what? • What is a thinkabout? info@csrtraininginstitute.com www.csrtraininginstitute.com Wayne Dunn Prof. of Practice in CSR McGill University / ISID wayne@csrtraininginstitute.com