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Launching Heinz Tomato Ketchup
Limited Edition with Balsamic
on Facebook
social
we
are
For the first time ever, in 2011 Heinz created a
Limited Edition tomato ketchup recipe
Only 1,000,057 bottles of this special balsamic
vinegar flavour ketchup were produced
social
we
are
We were tasked to launch
the new Limited Edition solely through
social media, creating awareness & excitement
before the bottles hit the shelves
social
we
are
We engaged existing Ketchup fans by
offering them the chance to be
the first to get their hands on a bottle
social
we
are
So, the first 3,000 bottles
were made exclusively available to fans
of Heinz Tomato Ketchup’s Facebook page
social
we
are
In the week before the top-secret launch,
consumers were teased with a combination
of Facebook ads, fan page updates
and selected trade PR activity
we are social
We created an app where the
transaction process took place
completely within Facebook
social
we
are
Once purchased, bottles were posted
immediately to fans so they could try the
Limited Edition before it went into shops
social
we
are
We used traditional PR to amplify the impact
of the Facebook app, creating an explosion
of coverage, online and offline
Bloggers commented extensively on the launch, and
a chosen few posted reviews of the product
Fans used the page to talk about
their excitement after ordering
their Limited Edition
social
we
are
Quotes	
  
Once Heinz fans received their bottles, the
comments came flooding in
“Just received my bottle – nearly dragged the
postman off the street, he was lingering and I saw
he had a box in his hand!”
social
we
are
They posted pictures of themselves
with their bottles…
social
we
are
... and even of all the places they took it to
social
we
are
They started tweeting about their bottles
Bottles were even sold on eBay
social
we
are
With impressive results…
The Heinz Tomato Ketchup page gained over 19,000
new Facebook fans in a week
social
we
are
654,893 post views and 2,641 reactions
on Facebook in a week
social
we
are
Over 600 consumer tweets,
reaching over 1,000,000 people
social
we
are
59 blog posts in one day, with 241 posts
in two weeks, reaching 14 million
social
we
are

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Heinz Limited Edition Balsamic Ketchup case study

  • 1. Launching Heinz Tomato Ketchup Limited Edition with Balsamic on Facebook social we are
  • 2. For the first time ever, in 2011 Heinz created a Limited Edition tomato ketchup recipe Only 1,000,057 bottles of this special balsamic vinegar flavour ketchup were produced social we are
  • 3. We were tasked to launch the new Limited Edition solely through social media, creating awareness & excitement before the bottles hit the shelves social we are
  • 4. We engaged existing Ketchup fans by offering them the chance to be the first to get their hands on a bottle social we are
  • 5. So, the first 3,000 bottles were made exclusively available to fans of Heinz Tomato Ketchup’s Facebook page social we are
  • 6. In the week before the top-secret launch, consumers were teased with a combination of Facebook ads, fan page updates and selected trade PR activity we are social
  • 7. We created an app where the transaction process took place completely within Facebook social we are
  • 8. Once purchased, bottles were posted immediately to fans so they could try the Limited Edition before it went into shops social we are
  • 9. We used traditional PR to amplify the impact of the Facebook app, creating an explosion of coverage, online and offline
  • 10. Bloggers commented extensively on the launch, and a chosen few posted reviews of the product
  • 11. Fans used the page to talk about their excitement after ordering their Limited Edition social we are
  • 12. Quotes   Once Heinz fans received their bottles, the comments came flooding in
  • 13. “Just received my bottle – nearly dragged the postman off the street, he was lingering and I saw he had a box in his hand!” social we are
  • 14. They posted pictures of themselves with their bottles… social we are
  • 15. ... and even of all the places they took it to social we are
  • 16. They started tweeting about their bottles
  • 17. Bottles were even sold on eBay social we are
  • 19. The Heinz Tomato Ketchup page gained over 19,000 new Facebook fans in a week social we are
  • 20. 654,893 post views and 2,641 reactions on Facebook in a week social we are
  • 21. Over 600 consumer tweets, reaching over 1,000,000 people social we are
  • 22. 59 blog posts in one day, with 241 posts in two weeks, reaching 14 million social we are