2. Start with the people
Image source: Smithsonian's Cooper-Hewitt, National Design Museum
3. "Really everything I had done wasn’t very interesting or
important. The thing that was really important was what was
happening between me and the software on the screen.”
Bill Moggridge on the GRiD Compass Computer
Image source: Smithsonian's Cooper-Hewitt, National Design Museum
7. The transition from an industrial to a service economy
Ford assembly line at rest during a strike, September 1945
Source: Google hosted Life magazine archive
8. Management
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Industrial thinking – command and control