1. Michal Blažej
@michalblazej
www.lbstudio.sk

2. Who is an
account
manager ?

3. “Interný hajzel,
ktorý ľudí pushuje.”
“An asshole, that
hustles the team.”

4. RESOURCE
MANAGEMENT
“An asshole, that
hustles the team.”

5. RESOURCE
MANAGEMENT
handles resources, production capacity,
task assigment, project timeline

6. “Rieši kakanice s
klientom, kým sa
rozmyslí.”
“Resolves issues with client
until he makes up his mind.”

7. CLIENT
COMMUNICATION
“Resolves issues with client
until he makes up his mind”

8. CLIENT
COMMUNICATION
task definition, phone calls,
instant email replies, being pretty

9. FINANCE
price quote, keeping the budget

10. ACCOUNT
I MANAGERS

11. DEADLINES NOT MET

12. DEADLINES NOT MET
CLIENT EXPECTATIONS
NOT MET

13. DEADLINES NOT MET
CLIENT EXPECTATIONS
NOT MET
DEMOTIVATED TEAM

14. Who is
responsible ?

15. DEADLINES NOT MET
resource management

16. CLIENT EXPECTATIONS
NOT MET
depts: the creatives & the craftsmen

17. DEMOTIVATED TEAM
team not in contact w/ the client

18. Is there
a solution ?

19. 4 hrs
fly to SFO meet ZURB learn

20. designer coder analyst

23. ✓ Photoshop ✓ Photoshop ✓ Photoshop
✓ HTML, CSS, JS ✓ HTML, CSS, JS ✓ HTML, CSS, JS
✓ HE, ER ✓ HE, ER ✓ HE, ER

24. WEEKLY PLAN

25. DAILY STAND UP

26. ONLINE TOOLS

28. project

29. So...
what ?

30. THE WINS
clients get what they want
self-managed team is less hustled
diverse tasks are more fun
and

31. THE WINS
clients get what they want
self-managed team is less hustled
diverse tasks is more fun
and
you’ll craft GREAT PRODUCTS

32. How to
get there ?

33. THE TEAM

34. THE TEAM
is a problem

35. THE TEAM
...create it!

36. THE TEAM
soft skills
self-management
well rounded
budget manager / bizdev / sales

37. Does it
work ?

38. production - design - strategy - technology

39. AND OTHERS
ZURB
Metalab
Clearleft
...
Google
Citrix

40. Easy
as pie.