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Vicki Cammack, Tyze Personal Networks
1. Care | Connect | Contribute
Vickie Cammack
President & CEO
vickie@tyze.com
www.tyze.com
2. Our Experience & Partners
• Founded by PLAN, an organization that has been
replicated internationally; 20 years of experience creating
personal networks
• Tyze was created to broadly distribute PLAN’s strategic
approach to addressing isolation and creating networks.
• Highlighted as one of the world’s most innovative ageing
products in Financial Times
3. There are over
4 million
unpaid
caregivers in
Canada.
Who
are they?
4. Working caregivers in Canada:
Almost 1 in 10 quit work to care
22% take 1 or more months off work
41% say their mental health suffered
38% say their physical health suffered
Canadian Caregiver Coalition. (2010); Health Care in Canada Survey (2006); Cumming et al., (2008); Chambers, Ryan & Connor, (2001)
5. What do
working
caregivers
want?
Informational, Instrumental Multi-dimensional &
& Emotional Support Flexible Programs
Canadian Caregiver Coalition. (2010); Health Care in Canada Survey (2006); Cumming et al., (2008); Chambers, Ryan & Connor, (2001)
7. Features
I was reflecting today how meaningful it’s
been for me to be a member of Kim’s
network. Being with you all on this journey
has been amazing and inspiring.
Kim really wants to take Ken to a
Seahawk’s game and I say we help her
make it happen! Who’s in?
10. Governments, health and social care providers
benefit from cost efficiencies and increased service
effectiveness by employing collaborative approaches
to care.
16. Case Study
• Change is fast
Caregiver Perspective • Allows for global
Updates
updating of
community
• Visiting schedule
complex
Scheduling
• Updates
invaluable
• Hand-picked and
private
Private
• Staff involvement
negotiated
17. Case Study
• Expanding
Staff Perspective support to
Empowering families
• Staff and user
empowerment
• New use of
technology
Expansion • Learning and
growth
opportunities
• Support for
Health changes to
Outcomes
activities of daily
living
18. Case Study
Organizational • Health
Perspective Improved
Outcomes
Outcomes • Social Outcomes
• Experience of
care recipients
• Relationship with
Value to care recipients
Organization and families
• Health promotion
• Innovation in
collaborative care
teams
Innovation
• Caregiver and
person support
• Technology
20. 80%
Tyze “Tyze helps me
plan social engagements.”
Strengthens
78%
Connections “Tyze helps me feel more
connected”
Phone calls – family dinners – celebrations
21. 91%
Tyze
“Tyze helps me Facilitates
share information”
Information
“I was able to keep up to speed on a crisis
situation, getting regular updates”
Sharing
Schedules – updates – appointments – photos
22. Tyze 75%
“Tyze helped me work with others to
Helps people provide care and support.”
Help people. 70%
“Tyze helped me contribute to a care task”
Assign tasks – pitch in – contribute
23. Everyone Benefits
• Cost efficiencies
• Improved health
• Improved health and
and social outcomes
Governments social outcomes
Individuals • Practical tool for self-
management
• Reduced
absenteeism Employers
• Improved
productivity • “Share the care”
Caregivers • Reduced stress
levels
Organizations
• Extension of
services Community • Clear and simple way to
• Communications & Healthcare contribute
fundraising vehicle Providers
• Improved care coordination
24. Care | Connect | Contribute
We are better together
www.tyze.com
Notes de l'éditeur
WorkingNumber had tripled over the last 15 years25% of adult children are providing personal and/or financial assistance to their parentsIMPACT:Adult children over 50 more likely to have fair or poor healthLost wages, pension and security benefitsLost productivity and lost ‘prestenteeism
The stats speak for themselves, Today there are 3 times more working caregivers than 15 years ago25% of adult children provide personal and/or financial assistance to their parents=Adult children over 50 are more likely to have fair or poor healthLostwages,pension and security benefits Lostproductivity andlost ‘prestenteeism**through other examples these types of supports will have been discussed but draw the link between the need for flexibility and multi-faceted with Tyze in that it can be used for a variety of things: care coordination (calendar); asking for help, sharing experiences, etc.
highlights the types of support available in networks and also needed by caregivers: Informational support: for instance, disease progression, symptoms to watch for Emotional: - mental health support, Instrumental – help with care tasks, activities of daily living,
Tyze creates personal, private, secure, online networks that strengthen relationships and contribute to improved outcomes and reductions in the cost of care.
Highlight the following features to demonstrate how tyze is an ecology of solutions: Informational support = shared files, vault and file drop Instrumental support = contribute and calendar Emotional support – stories, photos and messages
Quality over quantity
This slide demonstrates how the new features expand the capacity and opportunity for an individual’s network to contribute. A health care provider can drop files into the network, people can communicate and stay up to date via a mobile device
“Situations could change on a dime, and therefore updating (everyone). Tyze provided a very valuable updating function” – Caregiver“It helped me to coordinate visits as well because that was quite complicated” – CaregiverIt allows you “to create hand-picked, private communications networks to do with someone’s care” - CaregiverFeedback about the role of staff on the networkShe was very tuned in and she understood her role which was just to kind of almost be like a silent partner in it, like a sponsor.
highlights the types of support available in networks and also needed by caregivers: Informational support: for instance, disease progression, symptoms to watch for Emotional: - mental health support, Instrumental – help with care tasks, activities of daily living, Flexible
Her friend had accessed Tyze before and during the phone call. [so] Was able to chat and discuss daily life ramblings and bigger events, plus they even made plans to get together for a visit. All without any staff involvement. This is INCREDIBLE.”“I was able to contact many people at once about something I thought my son would like to do. I sent the link with pictures and someone in our Tyze network took him to it.”Network participation over time
Informational support from networks critical for carers(Fudge et al., 1999; Vrabec, 1997) Informational continuity major barrier to successful care transitions Coleman, 2003)Higher awareness of, and effective use of, services with strong networks of support (Tindale et al., 2011) What kinds of information? Schedules Photos Messages Appointments Care Plans
INSTRUMENTAL> INFORMATYIONAL AND EMMOTIONALECOLOGY OF SOLUTIONS Informational support from networks critical for carers(Fudge et al., 1999; Vrabec, 1997) Informational continuity major barrier to successful care transitions Coleman, 2003)Higher awareness of, and effective use of, services with strong networks of support (Tindale et al., 2011) What kinds of information? Schedules Photos Messages Appointments Care Plans