If you think there’s a shortage of UX talent in the corporate world, you should see what it’s like in government. The world needs us -- UX people with design skills. But you can’t just walk in the door at City Hall and announce that you’re the answer to their prayers and problems. In civic design, the path to enlightenment goes through public hearings and basement hallways, meeting with and understanding public administrators and their constituents.
1. Kickstarting civic design:
An overnight success
10 years in the making
Dana Chisnell
dana@usabilityworks.net
civicdesigning.org
@danachis
@ChadButterfly
24. Field Guides series
Research Research SOP and Usability Research
commissioned by commissioned by and Civic Life commissioned by
EAC NIST Project NIST
27. Coming soon
Effective election Delivering useful Effective design Designing multi-
department voter education for vote-by-mail language ballots
web sites
Research funded Research funded In search of In search of
by Kickstarter & by Kickstarter & funding funding
MacArthur MacArthur
Foundation Foundation
28. Field Guides
To Ensuring
Voter Intent
civicdesigning.org
/fieldguides
30. Stakeholders want to be involved and
have good ideas.
People just want to know what to do.
Untrained people can accomplish
amazing, good things with a little bit
of guidance.
It’s all about access. Research is no
good unless implementers see the
insights.
Every design decision makes a
difference.