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© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 1
So You Want To Be A CEO
March 2017
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 2
About Me
• Former Mathematician
• Former AI Researcher
• CTO or VP/E at five startups
• Interim CEO at one
• Currently CEO of Scientific Revenue
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 3
Not Me
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 4
Ground Rules
• No recording
• The slides will not be available
• I sometimes swear
• I like clipart. When you get bored, look at the pictures
• Ask questions
• I’m not a believer in “Let’s make this interactive.” If you
want to make a speech, check with Ron and get a
speaking slot
• This is for your benefit
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 5
CEO Superpower
The 15 Things I
Thought Would Be
True When I Became
CEO That Aren’t
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 6
I’ll Stay True to This Paragraph
Here’s the down-and-dirty: How to understand the
boss. What the CEO's life is like. And for some of you
eyeing what looks like an alluring career path… Are
you really sure you want to? If you do, what the
transition to being a CEO really takes. Some of it will
be genuinely new, some of it will be things that you
already know that will surprise you anyway.
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 7
TL;DR
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 8
CEO Must Do Nine Things
•Cash Extraction Officer
• Calibrate against the one-year-from-now vision
• Represent the company publicly
• Constantly synthesize and resynthesize all known facts
• Make sure everyone knows what to do
• Catalyze decisions
• Be decisive
• Get out of the way
• Do what needs to be done
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 9
If you do anything else, you’re doing too much
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 10
It’s All About Soft Power
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 11
No Grown-Up Should Want to Be CEO
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 12
(Alternate Version)
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 13
Success is Mostly Luck
Mission: Cross the Ocean and Arrive in the Right Place
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 14
Peter Thiel: Valid Objection To “Luck”
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 15
It’s a Shitty Job, But
I’ll (Probably) Keep Doing It
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 16
21 Things You Already Know
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 17
As CEO, You Are an Awesome Being
• You are smarter than
most people in your
company
• You care more than
anyone else
• You are more invested
than anyone else
• You know less about any
particular named-thing
than most people in the
company
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 18
People Are Hot Messes
• Most people want the company
to do well
• Most people's personal goals
aren't aligned with the
company’s goals
• Most people don’t know what
their personal goals are
• Most people act in accordance
with either their personal goals
or for short-term satisfaction
• Most people avoid conflict
• Most people don't want to make
decisions
• Most people want to be nice
• Most people are ruled by fear
• Nobody will tells you the truth. Even when they think they are telling the truth,
they aren’t
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 19
People Are Bad at Their Adult Parts of their Jobs
• Most people
would rather not
do the boring
bits of their job
• People overlook
details
• People pivot to
fires
• People want to
work on what
the CEO is paying
attention to (but
do not want to be
responsible for
it)
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 20
Whenever someone should have done
something, and it was important, and they
didn’t do it, and they have some nicely
plausible excuse for why they did something
else that was much more interesting (in a
superficial way) but also much less important,
and the excuse doesn’t really hold water at all,
don’t think “WTF”, think “Mermaids!”
If You Only Remember One Thing …
There’s Always a Mermaid in the Background
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 21
People Are Hot Messes
• Most people want the company
to do well
• Most people's personal goals
aren't aligned with the
company’s goals
• Most people don’t know what
their personal goals are
• Most people act in accordance
with either their personal goals
for short-term satisfaction
• Most people avoid conflict
• Most people don't want to make
decisions
• Most people want to be nice
• Most people are ruled by fear
• Nobody will tells you the truth. Even when they think they are telling the truth,
they aren’t
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 22
The Deck is Stacked Against You
• You have limited time with
anyone in the org
• Suppurating flesh wounds,
left untreated, tend to get
worse
• You will only learn about
suppurating flesh wounds.
Nobody will tell you about
scratches
• Once Rome has been sacked,
it cannot be unsacked. The
Visigoths only have to win
once
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 23
The Deck is Stacked Against You
• You have limited time with
anyone in the org
• Suppurating flesh wounds,
left untreated, tend to get
worse
• You will only learn about
suppurating flesh wounds.
Nobody will tell you about
scratches
• Once Rome has been sacked,
it cannot be unsacked. The
Visigoths only have to win
once
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 24
Some Interesting Consequences
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 25
It’s All About the Story
• Encouraging ownership is the most important thing
you can do
• Ownership without big picture is useless, so telling the
story becomes super important
• Simplifying the story is always worthwhile
• It's all about choosing the right cliche
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 26
The magic of selling the same
thing at different price points
How much is the large human
bridle worth?
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 27
Crisis are Really Interesting
• By the time you know about a crisis, it's almost too late
• In a crisis? Overreact
• Not in a crisis? Do very little
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 28
Support is Valuable. Advice is Not
• Most advice is useless
• Most people don't know enough to offer advice
• Most people don’t know enough to know that they don’t
know enough to offer advice
• Most people don't know their advice is wrong, pointless,
stupid, and useless
• Most people get pissed off when you ignore their advice
• Don’t try to explain to a person giving advice why their
advice is wrong. That becomes an argument with a bad
outcome
• You will never win an argument with your board, because
they will choose to not listen
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 29
Support Group is Invaluable
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 30
Sales and Marketing Are Really Hard
© 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 31
Thank You
William Grosso, CEO
bill@scientificrevenue.com
(650) 575-0710

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So You Want to Be a CEO

  • 1. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 1 So You Want To Be A CEO March 2017
  • 2. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 2 About Me • Former Mathematician • Former AI Researcher • CTO or VP/E at five startups • Interim CEO at one • Currently CEO of Scientific Revenue
  • 3. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 3 Not Me
  • 4. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 4 Ground Rules • No recording • The slides will not be available • I sometimes swear • I like clipart. When you get bored, look at the pictures • Ask questions • I’m not a believer in “Let’s make this interactive.” If you want to make a speech, check with Ron and get a speaking slot • This is for your benefit
  • 5. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 5 CEO Superpower The 15 Things I Thought Would Be True When I Became CEO That Aren’t
  • 6. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 6 I’ll Stay True to This Paragraph Here’s the down-and-dirty: How to understand the boss. What the CEO's life is like. And for some of you eyeing what looks like an alluring career path… Are you really sure you want to? If you do, what the transition to being a CEO really takes. Some of it will be genuinely new, some of it will be things that you already know that will surprise you anyway.
  • 7. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 7 TL;DR
  • 8. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 8 CEO Must Do Nine Things •Cash Extraction Officer • Calibrate against the one-year-from-now vision • Represent the company publicly • Constantly synthesize and resynthesize all known facts • Make sure everyone knows what to do • Catalyze decisions • Be decisive • Get out of the way • Do what needs to be done
  • 9. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 9 If you do anything else, you’re doing too much
  • 10. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 10 It’s All About Soft Power
  • 11. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 11 No Grown-Up Should Want to Be CEO
  • 12. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 12 (Alternate Version)
  • 13. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 13 Success is Mostly Luck Mission: Cross the Ocean and Arrive in the Right Place
  • 14. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 14 Peter Thiel: Valid Objection To “Luck”
  • 15. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 15 It’s a Shitty Job, But I’ll (Probably) Keep Doing It
  • 16. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 16 21 Things You Already Know
  • 17. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 17 As CEO, You Are an Awesome Being • You are smarter than most people in your company • You care more than anyone else • You are more invested than anyone else • You know less about any particular named-thing than most people in the company
  • 18. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 18 People Are Hot Messes • Most people want the company to do well • Most people's personal goals aren't aligned with the company’s goals • Most people don’t know what their personal goals are • Most people act in accordance with either their personal goals or for short-term satisfaction • Most people avoid conflict • Most people don't want to make decisions • Most people want to be nice • Most people are ruled by fear • Nobody will tells you the truth. Even when they think they are telling the truth, they aren’t
  • 19. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 19 People Are Bad at Their Adult Parts of their Jobs • Most people would rather not do the boring bits of their job • People overlook details • People pivot to fires • People want to work on what the CEO is paying attention to (but do not want to be responsible for it)
  • 20. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 20 Whenever someone should have done something, and it was important, and they didn’t do it, and they have some nicely plausible excuse for why they did something else that was much more interesting (in a superficial way) but also much less important, and the excuse doesn’t really hold water at all, don’t think “WTF”, think “Mermaids!” If You Only Remember One Thing … There’s Always a Mermaid in the Background
  • 21. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 21 People Are Hot Messes • Most people want the company to do well • Most people's personal goals aren't aligned with the company’s goals • Most people don’t know what their personal goals are • Most people act in accordance with either their personal goals for short-term satisfaction • Most people avoid conflict • Most people don't want to make decisions • Most people want to be nice • Most people are ruled by fear • Nobody will tells you the truth. Even when they think they are telling the truth, they aren’t
  • 22. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 22 The Deck is Stacked Against You • You have limited time with anyone in the org • Suppurating flesh wounds, left untreated, tend to get worse • You will only learn about suppurating flesh wounds. Nobody will tell you about scratches • Once Rome has been sacked, it cannot be unsacked. The Visigoths only have to win once
  • 23. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 23 The Deck is Stacked Against You • You have limited time with anyone in the org • Suppurating flesh wounds, left untreated, tend to get worse • You will only learn about suppurating flesh wounds. Nobody will tell you about scratches • Once Rome has been sacked, it cannot be unsacked. The Visigoths only have to win once
  • 24. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 24 Some Interesting Consequences
  • 25. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 25 It’s All About the Story • Encouraging ownership is the most important thing you can do • Ownership without big picture is useless, so telling the story becomes super important • Simplifying the story is always worthwhile • It's all about choosing the right cliche
  • 26. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 26 The magic of selling the same thing at different price points How much is the large human bridle worth?
  • 27. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 27 Crisis are Really Interesting • By the time you know about a crisis, it's almost too late • In a crisis? Overreact • Not in a crisis? Do very little
  • 28. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 28 Support is Valuable. Advice is Not • Most advice is useless • Most people don't know enough to offer advice • Most people don’t know enough to know that they don’t know enough to offer advice • Most people don't know their advice is wrong, pointless, stupid, and useless • Most people get pissed off when you ignore their advice • Don’t try to explain to a person giving advice why their advice is wrong. That becomes an argument with a bad outcome • You will never win an argument with your board, because they will choose to not listen
  • 29. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 29 Support Group is Invaluable
  • 30. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 30 Sales and Marketing Are Really Hard
  • 31. © 2017. Company Confidential and Not for Redistribution. info@scientificrevenue.com 31 Thank You William Grosso, CEO bill@scientificrevenue.com (650) 575-0710