1) The document discusses shark cage diving tours operated from Kleinbaai, South Africa where guests can see great white sharks up close in the safety of a steel cage in the ocean. 2) A typical day involves optional transfers, breakfast, a 20 minute boat ride to spend 3-4 hours at sea waiting for and observing sharks from the safety of the cage while equipped with a wetsuit and dive gear. 3) The operators have 21 staff members including marine biologists, skippers, and guides to ensure excellent customer service and ongoing training.