Change management and organization culture

Organization Culture and Change Management,[object Object],www.humanikaconsulting.com,[object Object]

OrganizationCulture,[object Object],A system of shared values, assumptions, beliefs, and norms that unite the members of an organization.,[object Object],Reflects employees’ views about “the way things are done around here.”,[object Object],The culture specific to each firm affects how employees feel and act and the type of employee hired and retained by the company.,[object Object]

In order to survive, organizations and their cultures must continuously evolve and change.,[object Object]

Conditionsprompting change ,[object Object],Economic crises,[object Object],Changes in laws or regulations,[object Object],Social developments,[object Object],Global competition,[object Object],Demographic trends,[object Object],Explosive technological changes,[object Object]

“Cultures change when an organization discovers, invents or develops solutions to problems it faces.”,[object Object]

Managing Organizational Change,[object Object],Organization culture can facilitate or inhibit change in an organization.,[object Object],A firm attempts to change organizational culture because the current culture hinders the attainment of corporate goals.,[object Object],Environmental and internal forces can stimulate the need for organization change.,[object Object]

Environmental Forces,[object Object],Put pressure on how a firm conducts its business and its relationships with customers, suppliers, and employees.,[object Object],Environmental forces include:,[object Object],Technology,[object Object],Market forces,[object Object],Political and regulatory forces,[object Object],Social trends,[object Object]

InternalForces,[object Object],Come from decisions made within the company.,[object Object],May originate with top executives and managers and travel in a top-down direction.,[object Object],May originate with front-line employees or labor unions and travel in a bottom-up direction.,[object Object]

Organization Culture Issues,[object Object]

Three important issues in an Organization’s Culture,[object Object],Ethics,[object Object],Diversity of employees,[object Object],Leadership behavior,[object Object]

How does all this fit together ?,[object Object],Managers and leaders must use good leadership practices to be sure to introduce, develop, reward, and “cement” ethical practices and positive ways of working with diversity into the organization culture,[object Object]

ChangingOrganizational Culture,[object Object],Top leaders can set the tone for a culture and for culture change.,[object Object]

Involve the keepers and holders of the culture.,[object Object],Build on what all organizational members share.,[object Object],Teach new members how to behave.,[object Object],Leaderswho strive for high-quality products and services understand,[object Object]

Implementing Organizational Change,[object Object],Top-down Change,[object Object],ChangeAgents,[object Object],Bottom-upChange,[object Object]

Targets for Change,[object Object],Individuals,[object Object],Groups,[object Object],The Organization,[object Object],The Environment,[object Object]

Individual Targets,[object Object],Changes in this area are triggered by new staffing strategies or by an effort to enhance workforce diversity.,[object Object],The number and skills of the human resource component.,[object Object],Improving levels of employee motivation and performance.,[object Object]

Group Targets,[object Object],Involves changes in the nature of the relationship between managers and subordinates or the relationships within work groups.,[object Object]

Organizational Targets,[object Object],Changes in any of the following areas:,[object Object],Basic goals and strategies of the organization,[object Object],Products, quality, or services offered,[object Object],Organizational structure,[object Object],The composition of work units,[object Object],Organizational processes such as reward, communication, or information processing system,[object Object],The culture,[object Object]

Environmental Targets,[object Object],Involves changing sectors of an organization’s environment,[object Object],For example, changes in products or services offered may require new technology or a new distribution system.,[object Object]

Change agents should take the following steps to obtain a successful change outcome,[object Object],Establish a sense of urgency.,[object Object],Form a powerful coalition of supporters of change.,[object Object],Create a vision of change.,[object Object],Communicate the vision of change.,[object Object],Empower others to act on the vision.,[object Object],Plan and create short-term wins.,[object Object],Consolidate improvements and produce still more change.,[object Object],Institutionalize new approaches.,[object Object]

Change Agent’s Profile,[object Object]

Change management and organization culture

Change management and organization culture

Change management and organization culture

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Change management and organization culture