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INFORMED DESIGN
Lets run the numbers…
Ian @wilsonography

Partner & Creative Director at build/create

buildcreate.com
EVERYTHING IS A NUMBERS GAME
B E C A U S E E V E RY O N E Y O U ’ V E E V E R K N O W N
O R L O V E D I S J U S T M AT H .
“I find that when I consult the hard data to find a
path forward, it is almost always reductive.
NUMBERS THAT MATTER
S A L E S S TAT S
P R O J E C T T R A C K I N G
T I M E L O G S
C L I E N T B U D G E T
B U S I N E S S
I M P R E S S I O N S
C L I C K S
P O T E N T I A L A U D I E N C E
D I G I TA L M A R K E T I N G
B O U N C E R AT E
PA G E S P E R V I S I T
C O N V E R S I O N S
T I M E P E R V I S I T
D E S I G N
C L I C K S P E R L I N K / B U T T O N
H O V E R S P E R H O V E R A B L E
S C R O L L D I S TA N C E
A U D I E N C E A G E
WHERE WE GET OUR NUMBERS
B U T M O S T LY I T I S
I T ’ S N O T ( A L L ) G O O G L E !
G O O G L E A N A LY T I C S
G O O G L E A D W O R D S
A / B T E S T I N G
H E AT M A P T E S T I N G
H U M A N I N T E R A C T I O N
“Don’t stress over which software is best, just use
what helps you do it now.
WHAT ARE WE TESTING?
W H I C H C TA W O R K S B E S T ?
W H AT M E S S A G E C O N N E C T S ?
W H AT C O L O R S R E S O N AT E ?
A / B
W H E R E A R E P E O P L E C L I C K I N G ?
W H AT C A P T U R E S T H E I R I N T E R E S T ?
H O W D O T H E Y B E H AV E ?
H E AT M A P
H O W L O N G D O T H E Y S TAY O N S I T E ?
W H AT PAT H D O T H E Y TA K E ?
W H AT D E V I C E ( S ) A R E T H E Y U S I N G ?
D O T H E Y C O N V E RT ?
A N A LY T I C S - T H E B I G P I C T U R E
I S F U N T O B E T O N
A / B T E S T I N G
Eric was concerned that our fancy animated homepage was
deterring visitors, so we tested a non animated version.
I S N ’ T A LWAY S A N E X A C T S C I E N C E
H E AT M A P T E S T I N G
After determining that our homepage was not deterring visitors with
its animation, we started heat map testing to see if there was
anything we could quantify as “wrong” with how users interacted
with the design.
Heatmap
Clickmap
LINKS!
N E L I O A / B T E S T I N G
N E L I O A B T E S T I N G . C O M /
U S A B I L I T Y H U B
U S A B I L I T Y H U B . C O M
1 9 T H I N G S W E C A N L E A R N F R O M H E AT M A P T E S T I N G
C O N V E R S I O N X L . C O M / 1 9 - T H I N G S - W E - C A N - L E A R N - F R O M - N U M E R O U S -
H E AT M A P - T E S T S /
5 0 S P L I T T E S T I N G I D E A S Y O U C A N R U N T O D AY
N E I L PAT E L . C O M / 2 0 1 4 / 1 1 / 0 4 / 5 0 - S P L I T- T E S T I N G - I D E A S - Y O U - C A N - R U N - T O D AY

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Informed Design - Color by Numbers

  • 1. INFORMED DESIGN Lets run the numbers… Ian @wilsonography
 Partner & Creative Director at build/create
 buildcreate.com
  • 2. EVERYTHING IS A NUMBERS GAME B E C A U S E E V E RY O N E Y O U ’ V E E V E R K N O W N O R L O V E D I S J U S T M AT H .
  • 3.
  • 4. “I find that when I consult the hard data to find a path forward, it is almost always reductive.
  • 5. NUMBERS THAT MATTER S A L E S S TAT S P R O J E C T T R A C K I N G T I M E L O G S C L I E N T B U D G E T B U S I N E S S I M P R E S S I O N S C L I C K S P O T E N T I A L A U D I E N C E D I G I TA L M A R K E T I N G B O U N C E R AT E PA G E S P E R V I S I T C O N V E R S I O N S T I M E P E R V I S I T D E S I G N C L I C K S P E R L I N K / B U T T O N H O V E R S P E R H O V E R A B L E S C R O L L D I S TA N C E A U D I E N C E A G E
  • 6. WHERE WE GET OUR NUMBERS
  • 7. B U T M O S T LY I T I S I T ’ S N O T ( A L L ) G O O G L E ! G O O G L E A N A LY T I C S G O O G L E A D W O R D S A / B T E S T I N G H E AT M A P T E S T I N G H U M A N I N T E R A C T I O N
  • 8. “Don’t stress over which software is best, just use what helps you do it now.
  • 9. WHAT ARE WE TESTING? W H I C H C TA W O R K S B E S T ? W H AT M E S S A G E C O N N E C T S ? W H AT C O L O R S R E S O N AT E ? A / B W H E R E A R E P E O P L E C L I C K I N G ? W H AT C A P T U R E S T H E I R I N T E R E S T ? H O W D O T H E Y B E H AV E ? H E AT M A P H O W L O N G D O T H E Y S TAY O N S I T E ? W H AT PAT H D O T H E Y TA K E ? W H AT D E V I C E ( S ) A R E T H E Y U S I N G ? D O T H E Y C O N V E RT ? A N A LY T I C S - T H E B I G P I C T U R E
  • 10. I S F U N T O B E T O N A / B T E S T I N G Eric was concerned that our fancy animated homepage was deterring visitors, so we tested a non animated version.
  • 11.
  • 12. I S N ’ T A LWAY S A N E X A C T S C I E N C E H E AT M A P T E S T I N G After determining that our homepage was not deterring visitors with its animation, we started heat map testing to see if there was anything we could quantify as “wrong” with how users interacted with the design.
  • 15. LINKS! N E L I O A / B T E S T I N G N E L I O A B T E S T I N G . C O M / U S A B I L I T Y H U B U S A B I L I T Y H U B . C O M 1 9 T H I N G S W E C A N L E A R N F R O M H E AT M A P T E S T I N G C O N V E R S I O N X L . C O M / 1 9 - T H I N G S - W E - C A N - L E A R N - F R O M - N U M E R O U S - H E AT M A P - T E S T S / 5 0 S P L I T T E S T I N G I D E A S Y O U C A N R U N T O D AY N E I L PAT E L . C O M / 2 0 1 4 / 1 1 / 0 4 / 5 0 - S P L I T- T E S T I N G - I D E A S - Y O U - C A N - R U N - T O D AY