SlideShare une entreprise Scribd logo
1  sur  29
Introduction to Marketing Research Submitted By: Wilson Tom
Figure 1.1 Introduction to Marketing Research:  An Overview Definition of Marketing Research Fig. 1.2 A Classification of Marketing Research Marketing Research Process Fig 1.3 Fig 1.4 The Role of Marketing Research in Decision Making Fig 1.5 The Information Value Chain for Marketing Research Fig 1.6 Application to Contemporary Issues Technology Ethics International Be a DM!  Be an MR!  Experiential  Learning Opening Vignette What Would You Do?
Figure 1.1 Introduction to Marketing Research:  An Overview (cont.) Application to Contemporary Issues Technology Ethics International Be a DM!  Be an MR!  Experiential  Learning Opening Vignette Marketing Research Industry Selecting a Research Supplier Fig 1.7 Table 1.1 Careers in Marketing Research The Role of Marketing Research in MIS and DSS Fig. 1.8 and 1.9 What Would You Do?
Definition of Marketing Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identification of Information Needed Collection of Data Analysis of  Data Dissemination of Information Identifying and Solving Marketing Problems Figure 1.2  Defining Marketing Research Use of  Information
Market Research ,[object Object],[object Object],[object Object],[object Object]
Classification of Marketing Research ,[object Object],[object Object],[object Object],[object Object]
Problem Identification Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Research Figure 1.3  A Classification of  Marketing Research Problem  Solving  Research ,[object Object],[object Object],[object Object],[object Object],[object Object]
Problem Solving Research ,[object Object],[object Object],[object Object],[object Object],SEGMENTATION RESEARCH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PRODUCT RESEARCH Table 1.1
Problem Solving Research Table 1.1 (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problem Solving Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Table 1.1 Problem Solving Research  Segmentation Research - determine  basis  of  segmentation - establish  market  potential  and  responsiveness  for various  segments - select  target  markets  and  create  lifestyle profiles for demography,  media,  and  product  image characteristics  Product Research - test  concept - determine  optimal  product  design - package  tests - product  modification - brand  positioning  and  repositioning - test  marketing - control  store  tests  Problem Solving Research
Table 1.1 Problem Solving Research (Cont.)
Problem  Solving  Research  (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Table 1.1 Problem Solving Research (Cont.)
Figure 1.4  The Marketing Research Process Step 1:  Defining the Problem Step 2:  Developing an Approach to the Problem Step 3:  Formulating a Research Design Step 4:  Doing Field Work or Collecting Data Step 5:  Preparing and Analyzing Data Step 6:  Preparing and Presenting the Report
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Assessing Information Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Decision Making Providing Information Figure 1.5  The Role of Marketing Research in Marketing Decision Making
Figure 1.6  The Information Value Chain
Figure 1.7  Marketing Research Industry: Supplier and Services Research  Suppliers Internal Limited Service Full Service External Other Services Field Services Customized  Services Syndicated  Services Internet Services
Marketing Research Suppliers & Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Criteria for Selecting a Research Supplier ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Careers in Marketing Research ,[object Object],[object Object],[object Object],[object Object]
Selected Marketing Research Career Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Selected Marketing Research Career Descriptions
Preparation for a Career in Marketing Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Expert Systems Internal Billing, Production, and Other Records Decision Support Systems Marketing Information Systems Figure 1.8  The Development of MIS  and DSS = External  Market Information +
Figure 1.9 Marketing Information Systems (MIS) vs. Decision Support Systems (DSS) ,[object Object],[object Object],[object Object],[object Object],[object Object],Figure 1.9  Marketing Information Systems (MIS) vs. Decision Support Systems (DSS) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 1.10  Stakeholders in Marketing Research:    An Ethical Perspective Client Marketing Researcher Public Respondents
Marketing Research Associations Online Domestic AAPOR : American Association for Public Opinion Research (www.aapor.org) AMA : American Marketing Association (www.ama.org) ARF : The Advertising Research Foundation (www.amic.com/arf) CASRO : The Council of American Survey Research Organizations (www.casro.org) MRA : Marketing Research Association (www.mra-net.org) QRCA : Qualitative Research Consultants Association (www.qrca.org) RIC:  Research Industry Coalition (www.research industry.org)

Contenu connexe

Tendances

Introduction to Marketing Research
Introduction to Marketing ResearchIntroduction to Marketing Research
Introduction to Marketing Research
Riteshkumar Dalwadi
 
Marketing decision making
Marketing decision makingMarketing decision making
Marketing decision making
Babasab Patil
 
Market Research Slides
Market Research SlidesMarket Research Slides
Market Research Slides
RobbieA
 
Marketing research
Marketing researchMarketing research
Marketing research
Arian Hadi
 

Tendances (20)

Market research ppt @ mba bec doms
Market research ppt @ mba bec domsMarket research ppt @ mba bec doms
Market research ppt @ mba bec doms
 
Introduction to marketing research
Introduction to marketing researchIntroduction to marketing research
Introduction to marketing research
 
Marketing Research
Marketing ResearchMarketing Research
Marketing Research
 
Marketing Research
Marketing ResearchMarketing Research
Marketing Research
 
Plan market research
Plan market researchPlan market research
Plan market research
 
Introduction to Marketing Research
Introduction to Marketing ResearchIntroduction to Marketing Research
Introduction to Marketing Research
 
Marketing research
Marketing researchMarketing research
Marketing research
 
Marketing research
Marketing researchMarketing research
Marketing research
 
Kotler 13e chap 4 - market research - catacutan
Kotler 13e   chap 4 - market research - catacutanKotler 13e   chap 4 - market research - catacutan
Kotler 13e chap 4 - market research - catacutan
 
Marketing decision making
Marketing decision makingMarketing decision making
Marketing decision making
 
Lecture 1 Intro to Marketing research
Lecture 1   Intro to Marketing researchLecture 1   Intro to Marketing research
Lecture 1 Intro to Marketing research
 
Introduction - Marketing Research
Introduction - Marketing ResearchIntroduction - Marketing Research
Introduction - Marketing Research
 
Marketing research ii.
Marketing research ii.Marketing research ii.
Marketing research ii.
 
Applied Marketing Research: An Introduction
Applied Marketing Research: An IntroductionApplied Marketing Research: An Introduction
Applied Marketing Research: An Introduction
 
Marketing research report
Marketing research reportMarketing research report
Marketing research report
 
Market Research Slides
Market Research SlidesMarket Research Slides
Market Research Slides
 
Marketing Research
Marketing ResearchMarketing Research
Marketing Research
 
Market research notes
Market research notesMarket research notes
Market research notes
 
How To Conduct Market(Ing) Research
How To Conduct Market(Ing) ResearchHow To Conduct Market(Ing) Research
How To Conduct Market(Ing) Research
 
Marketing research
Marketing researchMarketing research
Marketing research
 

En vedette

Project Management Cert 1
Project Management Cert 1Project Management Cert 1
Project Management Cert 1
Nancy Donaldson
 
Shampoo
ShampooShampoo

En vedette (6)

Project Management Cert 1
Project Management Cert 1Project Management Cert 1
Project Management Cert 1
 
Linkedin Presentation ER
Linkedin Presentation ERLinkedin Presentation ER
Linkedin Presentation ER
 
330 campanha ilumine o mundo de azul
330 campanha  ilumine o mundo de azul330 campanha  ilumine o mundo de azul
330 campanha ilumine o mundo de azul
 
334 alfabeto do lairson nascimento
334 alfabeto do lairson nascimento334 alfabeto do lairson nascimento
334 alfabeto do lairson nascimento
 
Evalulation
EvalulationEvalulation
Evalulation
 
Shampoo
ShampooShampoo
Shampoo
 

Similaire à Marketing Research

Marketing research (1)
Marketing research (1)Marketing research (1)
Marketing research (1)
Pratik Dighe
 
Introduction to research methodology
Introduction to research methodologyIntroduction to research methodology
Introduction to research methodology
Mario Leonard
 

Similaire à Marketing Research (20)

Malhotra01.....
Malhotra01.....Malhotra01.....
Malhotra01.....
 
Malhotra01.....
Malhotra01.....Malhotra01.....
Malhotra01.....
 
Lecture one
Lecture oneLecture one
Lecture one
 
dokumen.tips_chapter-1-marketing-research-malhotra (1).ppt
dokumen.tips_chapter-1-marketing-research-malhotra (1).pptdokumen.tips_chapter-1-marketing-research-malhotra (1).ppt
dokumen.tips_chapter-1-marketing-research-malhotra (1).ppt
 
fdocuments.in_chapter-1-marketing-research-malhotra.ppt
fdocuments.in_chapter-1-marketing-research-malhotra.pptfdocuments.in_chapter-1-marketing-research-malhotra.ppt
fdocuments.in_chapter-1-marketing-research-malhotra.ppt
 
Chapter1 V9.pptx
Chapter1 V9.pptxChapter1 V9.pptx
Chapter1 V9.pptx
 
chapter 1.pdf
chapter 1.pdfchapter 1.pdf
chapter 1.pdf
 
Introduction to marketing research
Introduction to marketing researchIntroduction to marketing research
Introduction to marketing research
 
Marketing research (1)
Marketing research (1)Marketing research (1)
Marketing research (1)
 
MARKETING RESEARCH PPT.ppt
MARKETING RESEARCH PPT.pptMARKETING RESEARCH PPT.ppt
MARKETING RESEARCH PPT.ppt
 
Malhotra_MR6e_01_2.pdf
Malhotra_MR6e_01_2.pdfMalhotra_MR6e_01_2.pdf
Malhotra_MR6e_01_2.pdf
 
pratik meshram -Unit 1 contemporary marketing research full notes pune univer...
pratik meshram -Unit 1 contemporary marketing research full notes pune univer...pratik meshram -Unit 1 contemporary marketing research full notes pune univer...
pratik meshram -Unit 1 contemporary marketing research full notes pune univer...
 
Kasun
KasunKasun
Kasun
 
Marketing research process
Marketing research processMarketing research process
Marketing research process
 
Introduction to research methodology
Introduction to research methodologyIntroduction to research methodology
Introduction to research methodology
 
Marketing research
Marketing researchMarketing research
Marketing research
 
Pcc mktg 25 chapter 2
Pcc mktg 25 chapter 2Pcc mktg 25 chapter 2
Pcc mktg 25 chapter 2
 
Introduction to mr
Introduction to mrIntroduction to mr
Introduction to mr
 
Mis
MisMis
Mis
 
Introduction
IntroductionIntroduction
Introduction
 

Plus de wilson tom

Plus de wilson tom (17)

Role of Railways in Tourism
Role of Railways in TourismRole of Railways in Tourism
Role of Railways in Tourism
 
Cultural Tourism in India
Cultural Tourism in IndiaCultural Tourism in India
Cultural Tourism in India
 
Indian Cuisine
Indian CuisineIndian Cuisine
Indian Cuisine
 
Cruise Tourism
Cruise TourismCruise Tourism
Cruise Tourism
 
Shopping Tourism
Shopping TourismShopping Tourism
Shopping Tourism
 
Medical Tourism in India
Medical Tourism in IndiaMedical Tourism in India
Medical Tourism in India
 
Theories of growth & development
Theories of growth & developmentTheories of growth & development
Theories of growth & development
 
Therapeutic communication, anxiety and defense mechanism
Therapeutic communication, anxiety  and defense mechanismTherapeutic communication, anxiety  and defense mechanism
Therapeutic communication, anxiety and defense mechanism
 
Nurses responsibilities in manintaining skin care
Nurses responsibilities in manintaining skin careNurses responsibilities in manintaining skin care
Nurses responsibilities in manintaining skin care
 
Community Health Nursing Approaches
Community Health Nursing ApproachesCommunity Health Nursing Approaches
Community Health Nursing Approaches
 
Johari window
Johari windowJohari window
Johari window
 
Understanding self
Understanding selfUnderstanding self
Understanding self
 
A Case Study of Kerala
A Case Study of KeralaA Case Study of Kerala
A Case Study of Kerala
 
Market research
Market researchMarket research
Market research
 
Balloon festival
Balloon festivalBalloon festival
Balloon festival
 
Newzeland
NewzelandNewzeland
Newzeland
 
Snake Boat Race
Snake Boat RaceSnake Boat Race
Snake Boat Race
 

Dernier

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 

Dernier (20)

CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 

Marketing Research

  • 1. Introduction to Marketing Research Submitted By: Wilson Tom
  • 2. Figure 1.1 Introduction to Marketing Research: An Overview Definition of Marketing Research Fig. 1.2 A Classification of Marketing Research Marketing Research Process Fig 1.3 Fig 1.4 The Role of Marketing Research in Decision Making Fig 1.5 The Information Value Chain for Marketing Research Fig 1.6 Application to Contemporary Issues Technology Ethics International Be a DM! Be an MR! Experiential Learning Opening Vignette What Would You Do?
  • 3. Figure 1.1 Introduction to Marketing Research: An Overview (cont.) Application to Contemporary Issues Technology Ethics International Be a DM! Be an MR! Experiential Learning Opening Vignette Marketing Research Industry Selecting a Research Supplier Fig 1.7 Table 1.1 Careers in Marketing Research The Role of Marketing Research in MIS and DSS Fig. 1.8 and 1.9 What Would You Do?
  • 4.
  • 5. Identification of Information Needed Collection of Data Analysis of Data Dissemination of Information Identifying and Solving Marketing Problems Figure 1.2 Defining Marketing Research Use of Information
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Table 1.1 Problem Solving Research Segmentation Research - determine basis of segmentation - establish market potential and responsiveness for various segments - select target markets and create lifestyle profiles for demography, media, and product image characteristics Product Research - test concept - determine optimal product design - package tests - product modification - brand positioning and repositioning - test marketing - control store tests Problem Solving Research
  • 13. Table 1.1 Problem Solving Research (Cont.)
  • 14.
  • 15. Table 1.1 Problem Solving Research (Cont.)
  • 16. Figure 1.4 The Marketing Research Process Step 1: Defining the Problem Step 2: Developing an Approach to the Problem Step 3: Formulating a Research Design Step 4: Doing Field Work or Collecting Data Step 5: Preparing and Analyzing Data Step 6: Preparing and Presenting the Report
  • 17.
  • 18. Figure 1.6 The Information Value Chain
  • 19. Figure 1.7 Marketing Research Industry: Supplier and Services Research Suppliers Internal Limited Service Full Service External Other Services Field Services Customized Services Syndicated Services Internet Services
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Expert Systems Internal Billing, Production, and Other Records Decision Support Systems Marketing Information Systems Figure 1.8 The Development of MIS and DSS = External Market Information +
  • 27.
  • 28. Figure 1.10 Stakeholders in Marketing Research: An Ethical Perspective Client Marketing Researcher Public Respondents
  • 29. Marketing Research Associations Online Domestic AAPOR : American Association for Public Opinion Research (www.aapor.org) AMA : American Marketing Association (www.ama.org) ARF : The Advertising Research Foundation (www.amic.com/arf) CASRO : The Council of American Survey Research Organizations (www.casro.org) MRA : Marketing Research Association (www.mra-net.org) QRCA : Qualitative Research Consultants Association (www.qrca.org) RIC: Research Industry Coalition (www.research industry.org)
  • 30. For adventurous travel blog please visit http://wilsontom.blogspot.com/ wilsontom.blogspot.com