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Social Media Workshop
What’s common between them? March of the Penguins Hyderabad Blues
And between these? Tunde Kababs of Lucknow APPLE
All used word of mouth effectively to build brand out of themselves
Social Media … and how it activates WoM for your brand!! Welcome to the world of
People are talking about brands, companies, experiences… Making it mandatory for companies  to listen and participate in  what they were saying!
Why is that? Source: Survey conducted among 112 respondents of Bbay, Delhi & Blore between age groups of 19 - 35 Purchase decisions are being made on what is being said on those platforms
The world around us has changed!!
It has become increasingly difficult to  meet up friends offline  Regular Daily Users 25m Metro as % of Users 30 77% of users from  19-35 age group Regular place for surfing Home - 41% Work - 40% Source: Online research firm – Juxtconsult – 12500 HHLDs across 40 cities & 160 villages Source: Survey conducted among 112 respondents of Bbay, Delhi & Blore between age groups of 19 - 35 However, with  increasing Net penetration …. Our offline conversations are moving online…
We are moving away from simply being  ‘ content readers’  to  ‘publishers’
Forming common interest communities
Preferring active to passive form of engagement! Most reality shows have started user voting!!  Most GEC channels call for user ideas and suggestions News channels have started citizen journalism!!
So what do these trends indicate?
Rise of a new order…
Losing control over brands!!  Basically,
Gave birth to a truly democratized and powerful media   Social Media A powerful, convincing, credible media created by the people for the people
Social Media  = Social Interaction + Use of Technology
This  dialoguing with users  online... …  is called Social Media Marketing!! Discussion Forums Social Media Platforms Blogs Video & Photo Sharing Sites Social Networking Sites Collaborative Research Sites  Review Sites
How SMM helps building a brand… ,[object Object]
… and pretty much destroying another!! ,[object Object]
In other words…. ,[object Object]
Thank You www.windchimes.co.in

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Social Media Marketing

  • 2. What’s common between them? March of the Penguins Hyderabad Blues
  • 3. And between these? Tunde Kababs of Lucknow APPLE
  • 4. All used word of mouth effectively to build brand out of themselves
  • 5. Social Media … and how it activates WoM for your brand!! Welcome to the world of
  • 6. People are talking about brands, companies, experiences… Making it mandatory for companies to listen and participate in what they were saying!
  • 7. Why is that? Source: Survey conducted among 112 respondents of Bbay, Delhi & Blore between age groups of 19 - 35 Purchase decisions are being made on what is being said on those platforms
  • 8. The world around us has changed!!
  • 9. It has become increasingly difficult to meet up friends offline Regular Daily Users 25m Metro as % of Users 30 77% of users from 19-35 age group Regular place for surfing Home - 41% Work - 40% Source: Online research firm – Juxtconsult – 12500 HHLDs across 40 cities & 160 villages Source: Survey conducted among 112 respondents of Bbay, Delhi & Blore between age groups of 19 - 35 However, with increasing Net penetration …. Our offline conversations are moving online…
  • 10. We are moving away from simply being ‘ content readers’ to ‘publishers’
  • 11. Forming common interest communities
  • 12. Preferring active to passive form of engagement! Most reality shows have started user voting!! Most GEC channels call for user ideas and suggestions News channels have started citizen journalism!!
  • 13. So what do these trends indicate?
  • 14. Rise of a new order…
  • 15. Losing control over brands!! Basically,
  • 16. Gave birth to a truly democratized and powerful media Social Media A powerful, convincing, credible media created by the people for the people
  • 17. Social Media = Social Interaction + Use of Technology
  • 18. This dialoguing with users online... … is called Social Media Marketing!! Discussion Forums Social Media Platforms Blogs Video & Photo Sharing Sites Social Networking Sites Collaborative Research Sites Review Sites
  • 19.
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  • 21.