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SERVICE SECTOR
- AN ECONOMIC STUDY
CONTENTS
INTRODUCTION
GROSS DOMESTIC PRODUCTION
GDP SHARE OF SERVICE SECTOR
EMPLOYMENT SHARE OF SERVICE SECTOR
EXPORT SHARE OF SERVICE SECTOR
TRADE
INDIAN TOURISM AND HOSPITALITY INDUSTRY
TRANSPORT SERVICE
REAL ESTATE SERVICE AND HOUSING
BUSINESS SERVICE
INTRODUCTION
 The tertiary sector of the economy (also known as
the service sector) is one of the three economic sectors,
 The others being the secondary sector (approximately
the same as manufacturing)
 And the primary sector (agriculture, fishing, and
extraction such as mining)
 The basic characteristic of this sector is the production
of services instead of end products
 For the last 100 years, there has been a substantial shift from
the primary and secondary sectors to the tertiary sector in
industrialised countries.
 This shift is called tertiarisation.
 The tertiary sector is now the largest sector of the economy,
and is also the fastest-growing sector.
 The National Accounts classification of the services sector
incorporates
SERVICE SECTORS SERVICE SECTORS
Transport storage
communication Financing
Insurance Real Estate
Business Service Community, Social and Personal
Service
Trade Hotels and Restaurants
WHAT IS GROSS DOMESTIC PRODUCT ?
GROSS DOMESTIC PRODUCT
 Gross domestic product (GDP) is the market value of all officially recognized final
goods and services produced within a country in a year, or other given period of
time.
 GDP per capita is often considered as an indicator of a country's standard of living.]
 GDP per capita is not a measure of personal income.
 Under economic theory, GDP per capita exactly equals the gross domestic income
(GDI) per capita
 GDP is not to be confused with gross national product(GNP) which allocates
production based on ownership.
 In world GDP of US$70.2 trillion in 2011, the share of services was 67.5 per
cent, more or less the same as in 2001. This list includes the major
developed countries and Brazil, Russia, India and China.
 Among the top 15 countries with highest overall GDP in 2011, India
ranked 9th in overall GDP and 10th in services GDP.
 A comparison of the services performance of the top 15 countries in the
eleven-year period from 2001 to 2011 shows that the increase in share
of services in GDP is the highest for India (8.1 percentage points)
GDP share of Service Sector
Employment Share in Service
Sector
 While the share of services in employment for many developed
countries is very high and in many cases higher than the share of
services in incomes, the gap between these shares is relatively less.
 Except China and India, all the other BRICS countries also have a
similar pattern. In the Indian and Chinese cases, there is a wide gap
between the two, with gap being wider for India.
 China’s share of services in both income and employment is
relatively low due to the domination of the industrial sector, but the
gap is also narrower than that of India
 The growth story and services of India in the 2000s began from
almost level of around 4-5 per cent in 2000.
 India’s services growth has been consistently above its overall
growth in the last decade except for 2003.
 For more than a decade, this sector has been pulling up the growth
of the Indian economy with a great amount of stabilising 1950-1 to
56.5 per cent in 2012-13 as per Advance Estimates (AE). Including
construction, the share would increase to 64.8 per cent in 2012-13.
 Community, social, and personal services with a share of 14.0 per
cent is in third place. Construction, a borderline services inclusion, is
at fourth place with an 8.2 per cent share
2011-12 [ percent] 2012-13** [ percent]
Trade, Hotels and
Restaurant
18.0 25.1
Trade 16.6
[6.5]
Hotels 1.5
[2.8]
Transport , Storage and
Communication
7.1
[8.4]
Railways 0.7
[7.5]
Storage 0.1
[9.5]
Communication 0.9
[8.3]
Share and Growth of India’s Service Sector [ At factor Cost]
2011-12 2012-13
Financial, Insurance,Real
Estate and Business
Service
16.6
[11.7]
17.2
[8.6]
Banking and Insurance 5.7
[13.2]
Real Estate and Business
Service
10.8
[10.3]
Community, Social and
Personal GDP
14.0
[6.0]
14.3
[6.8]
Public administration
and Defence
6.1
[5.4]
Other Services 7.9
[6.5]
Construction 8.2
[5.6]
8.2
[5.9]
Total Service 57.7
[8.2]
56.6
[5.2]
Total Service
Incl.Construction
63.9
[7.9]
64.8
[6.5]
Total GDP 100.0 100.0
India’s Share of Services Export in
the World
 India’s share of services in the world exports of services, which
increased from 0.6 per cent in 1990 to 1.0 % in 2000 and further to 3.3
per cent in 2011, has been increasing faster than the share of
merchandise exports in world exports.
 The growth rates of exports of services of India and the world show
two distinct phases.
 The first till 1996 when the two growths had a scissor-like movemenT
 The second phase after 1996 when the growth of
services exports was higher than that of the world in
almost all the years except 2009.
 In this second phase, the former was much above the
latter in upswings but almost converged with the latter
during downswings.
 The overall openness of the economy reflected by total
trade including services as a percentage of GDP shows
a higher degree of openness at 55.0 per cent in 2011-12
compared to 38.1 per cent in 2004-5.
Trade
 Trade with a share of above 15 per cent In India’s GDP in
the last seven years (16.6 per cent in 2011-12) and a
CAGR of 9.3 per cent during 2004-5 to 2011-12, has
grown to ` 8,10,585 crore in 2011- 12.
 As per the A.T. Kearney, Global Retail Development
Index 2012 report, India ranked at 5th place remains a
high-potential market with accelerated retail market
growth of 15 to 20 per cent expected over the next five
years.
 In India, the food and beverages segment is seeing increased activity from
foreign players, and grocery remains India’s largest source of retail sales.
 Hypermarkets and supermarkets continue to dominate the organised retail
market, But cash-and-carrying is growing fast, with significant expansion
planned from Bharti Wal-Mart, Metro Group, and Carrefour.
 Apparel is expected to grow by 9 to 10 per cent annually for the next five
years.
 Players such as Zara, Marks & Spencers, and Mango are actively scouting
locations to open more stores across the country. The luxury retail sector
saw 20 per cent growth last year, with luxury malls becoming entrenched in
Delhi, Mumbai, and Bangalore.
 Since 2006, India allowed FDI in single-brand retail to the extent of 51
per cent.
 In January 2012, the government removed restrictions on FDI in the
single-brand retail sector, allowing 100 per cent FDI and from
September 2012.
 FDI in multi brand retail has been allowed up to 51 per cent under
the government route and subject to specified conditions.
 While agricultural products could get vastly improved access to
markets with the growth of modern retail trade, the revenue to the
government could also increase, as at present the retail sector is
largely unorganized and has low tax compliance
INDIAN TOURISM AND HOSPITALITY
INDUSTRY
 India has 28 world heritage sites and 25 bio-geographic zones. The
country’s big coastline provides a number of attractive beaches,
diverse offerings such as adventure, rural and wildlife tourism.
 India ranked 12th among 184 countries in terms of travel & tourism’s
total contribution to Gross Domestic Product (GDP) in 2012.
 The sector’s direct contribution to GDP totalled US$ 34.7 billion in
2012 and is expected to grow to US$ 40.8 billion in 2013.
 Over 2013–23, the direct contribution is expected to register a
growth of 7.8 per cent per annum.
 Strong growth in per capita income in the country is driving the
domestic tourism market.
 The tourism policy of Government of India (GOI) aims at speedy
implementation of tourism projects, development of integrated
tourism circuits, special capacity building in the hospitality sector
and new marketing strategies. In the hotel and tourism sector, the
government has also allowed 100 per cent foreign direct investment
(FDI) through automatic route.
 Domestic tourism is also an important contributor to the growth of
this sector with a 14.34 per cent CAGR of domestic tourist visits from
1991 to 2011.
 During 2011, there were 851 million domestic tourists, with the top
five states, Uttar Pradesh, Andhra Pradesh, Tamil Nadu, Karnataka,
and Maharashtra, cumulatively accounting for around 69 per cent
of the total domestic tourist visits in the country.
 The hotels and restaurants sector with a 1.5 per cent share in India’s
GDP in 2011-12 is also an important sub-component of the tourism
sector. There are also many new tourism products that hold
significant potential for India like wellness tourism, golf tourism and
adventure tourism.
 As per Tourism Satellite Account (TSA) data 2009-10, the contribution
of tourism to India’s GDP was 6.8 per cent (3.7 per cent direct and
3.1 per cent indirect) and its contribution to total employment
generation was 10.2 per cent .
 As per the Twelfth Five Year Plan approach paper, India’s travel
and tourism sector is estimated to create 78 jobs per million rupees
of investment compared to 45 jobs per million rupees in the
manufacturing sector.
 Foreign tourist arrivals (FTAs) in India grew by 9.2 per cent in 2011.
 However, due to the Euro-zone crisis and global slowdown, FTA
growth moderated to 5.4 per cent to reach 66.48 lakh arrivals in
2012.
 As a result, foreign exchange earnings (FEEs) growth in
dollar terms that was 16.7 per cent in 2011 moderated to
7.1 per cent to reach US $ 17.74 billion in 2012.
 The share of India in international tourist arrivals was just
0.64 per cent (rank 38) in 2011.
 India’s share in the international tourism receipts was
relatively higher at 1.61 per cent in 2011 (rank 17),
though it is very low compared to countries like the US
(11.3 per cent) and even China (4.7 per cent).
Transport Service
Shipping :
 Shipping plays an important role in merchandise trade.
 The fortunes of the former depend on the growth of the latter and the
prospects of the latter depend on the efficiency of the former.
 About 95 per cent of India’s trade by volume and 68 per cent in terms of
value is transported by sea.
 As on 31 January 2013, India had a fleet strength of 1158 ships with GT of
10.45 million, with the public-sector Shipping Corporation of India having
the largest share of 32.60 per cent. Of this, 356 ships with 9.37 million GT
cater to India’s overseas trade and the rest to coastal trade.
 The gross foreign exchange earnings/ savings of Indian ships in 2011-
12 were ` 10,666.45 crore.
 India ranks 18th among the 35 flags of registration with the largest
registered dead weight tonnage (DWT) with a share of only 1.05 per
cent in total world DWT as on 1 January 2012.
 India was ranked 8th among developing countries in terms of
container ship operations with 9.95 million twenty foot equivalent
units of container (TEUs), with a world share of 1.74 per cent.
 India is one of the major ship-breaking destinations. In 2011, with a
world share of 28.7 per cent (in terms of DWT),
REAL ESTATE SERVICE AND
HOUSING
 Real estate and dwellings has a share of 5.9 per cent in India’s GDP
and a growth of 7.2 percent in 2011-12.
 The growth of the real estate services in particular has been
impressive consistently at over 25 per cent since 2005-6 with26.3 per
cent growth in 2011-12.
 Housing is a basic necessity for human life and is the second largest
generator of employment, next only to agriculture.
 Housing activities have both forward and backward linkages in
nearly 300 sub-sectors such as manufacturing (steel, cement, and
builders’ hardware), transport, electricity, gas and water supply,
trade, financial services, and construction which contribute to
capital formation, income opportunities, and generation of
employment.10.37 In 2012-13 property prices have moderated.
 As per the National Housing Bank (NHB) RESIDEX index for the
quarter July-September 2012 compared to April-June 2012
(covering 20 cities, with 2007 as base year), there is a general
decline in prices of residential properties in some smaller towns,
while the increase in other cities is mostly marginal. In view of
increased urbanization, the housing requirements in urban areas
BUSINESS SERVICE
 Business services include services like computer-related
services, R&D, accounting services and legal services,
and renting of machinery in order of importance (shares)
as per India’s National Accounts.
 The share of business services in India’s GDP, has risen
over the years, and these are also the dynamic services
with a combined growth rate f 13.5 per cent in 2011-12.
They grew at around 20 per cent during 2005-6, 2006-7
and 2008-9 but growth decelerated in the next two years
due to the global economic situation.
Community
social &
personal
services
1.Refuse
disposal
2.Refuse
sewage
&
sanitation
3.Sporting
cultural
4.Recreational
activities
5.Promotional
activities
6.Political &
educational
7.Religious &
recreational
Service Sector

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Service Sector

  • 1. SERVICE SECTOR - AN ECONOMIC STUDY
  • 2.
  • 3. CONTENTS INTRODUCTION GROSS DOMESTIC PRODUCTION GDP SHARE OF SERVICE SECTOR EMPLOYMENT SHARE OF SERVICE SECTOR EXPORT SHARE OF SERVICE SECTOR TRADE INDIAN TOURISM AND HOSPITALITY INDUSTRY TRANSPORT SERVICE REAL ESTATE SERVICE AND HOUSING BUSINESS SERVICE
  • 4. INTRODUCTION  The tertiary sector of the economy (also known as the service sector) is one of the three economic sectors,  The others being the secondary sector (approximately the same as manufacturing)  And the primary sector (agriculture, fishing, and extraction such as mining)
  • 5.  The basic characteristic of this sector is the production of services instead of end products  For the last 100 years, there has been a substantial shift from the primary and secondary sectors to the tertiary sector in industrialised countries.  This shift is called tertiarisation.  The tertiary sector is now the largest sector of the economy, and is also the fastest-growing sector.
  • 6.  The National Accounts classification of the services sector incorporates SERVICE SECTORS SERVICE SECTORS Transport storage communication Financing Insurance Real Estate Business Service Community, Social and Personal Service Trade Hotels and Restaurants
  • 7. WHAT IS GROSS DOMESTIC PRODUCT ?
  • 8. GROSS DOMESTIC PRODUCT  Gross domestic product (GDP) is the market value of all officially recognized final goods and services produced within a country in a year, or other given period of time.  GDP per capita is often considered as an indicator of a country's standard of living.]  GDP per capita is not a measure of personal income.  Under economic theory, GDP per capita exactly equals the gross domestic income (GDI) per capita  GDP is not to be confused with gross national product(GNP) which allocates production based on ownership.
  • 9.  In world GDP of US$70.2 trillion in 2011, the share of services was 67.5 per cent, more or less the same as in 2001. This list includes the major developed countries and Brazil, Russia, India and China.  Among the top 15 countries with highest overall GDP in 2011, India ranked 9th in overall GDP and 10th in services GDP.  A comparison of the services performance of the top 15 countries in the eleven-year period from 2001 to 2011 shows that the increase in share of services in GDP is the highest for India (8.1 percentage points) GDP share of Service Sector
  • 10.
  • 11. Employment Share in Service Sector  While the share of services in employment for many developed countries is very high and in many cases higher than the share of services in incomes, the gap between these shares is relatively less.  Except China and India, all the other BRICS countries also have a similar pattern. In the Indian and Chinese cases, there is a wide gap between the two, with gap being wider for India.  China’s share of services in both income and employment is relatively low due to the domination of the industrial sector, but the gap is also narrower than that of India
  • 12.  The growth story and services of India in the 2000s began from almost level of around 4-5 per cent in 2000.  India’s services growth has been consistently above its overall growth in the last decade except for 2003.  For more than a decade, this sector has been pulling up the growth of the Indian economy with a great amount of stabilising 1950-1 to 56.5 per cent in 2012-13 as per Advance Estimates (AE). Including construction, the share would increase to 64.8 per cent in 2012-13.  Community, social, and personal services with a share of 14.0 per cent is in third place. Construction, a borderline services inclusion, is at fourth place with an 8.2 per cent share
  • 13. 2011-12 [ percent] 2012-13** [ percent] Trade, Hotels and Restaurant 18.0 25.1 Trade 16.6 [6.5] Hotels 1.5 [2.8] Transport , Storage and Communication 7.1 [8.4] Railways 0.7 [7.5] Storage 0.1 [9.5] Communication 0.9 [8.3] Share and Growth of India’s Service Sector [ At factor Cost]
  • 14. 2011-12 2012-13 Financial, Insurance,Real Estate and Business Service 16.6 [11.7] 17.2 [8.6] Banking and Insurance 5.7 [13.2] Real Estate and Business Service 10.8 [10.3] Community, Social and Personal GDP 14.0 [6.0] 14.3 [6.8] Public administration and Defence 6.1 [5.4] Other Services 7.9 [6.5] Construction 8.2 [5.6] 8.2 [5.9] Total Service 57.7 [8.2] 56.6 [5.2] Total Service Incl.Construction 63.9 [7.9] 64.8 [6.5] Total GDP 100.0 100.0
  • 15. India’s Share of Services Export in the World  India’s share of services in the world exports of services, which increased from 0.6 per cent in 1990 to 1.0 % in 2000 and further to 3.3 per cent in 2011, has been increasing faster than the share of merchandise exports in world exports.  The growth rates of exports of services of India and the world show two distinct phases.  The first till 1996 when the two growths had a scissor-like movemenT
  • 16.  The second phase after 1996 when the growth of services exports was higher than that of the world in almost all the years except 2009.  In this second phase, the former was much above the latter in upswings but almost converged with the latter during downswings.  The overall openness of the economy reflected by total trade including services as a percentage of GDP shows a higher degree of openness at 55.0 per cent in 2011-12 compared to 38.1 per cent in 2004-5.
  • 17.
  • 18. Trade  Trade with a share of above 15 per cent In India’s GDP in the last seven years (16.6 per cent in 2011-12) and a CAGR of 9.3 per cent during 2004-5 to 2011-12, has grown to ` 8,10,585 crore in 2011- 12.  As per the A.T. Kearney, Global Retail Development Index 2012 report, India ranked at 5th place remains a high-potential market with accelerated retail market growth of 15 to 20 per cent expected over the next five years.
  • 19.  In India, the food and beverages segment is seeing increased activity from foreign players, and grocery remains India’s largest source of retail sales.  Hypermarkets and supermarkets continue to dominate the organised retail market, But cash-and-carrying is growing fast, with significant expansion planned from Bharti Wal-Mart, Metro Group, and Carrefour.  Apparel is expected to grow by 9 to 10 per cent annually for the next five years.  Players such as Zara, Marks & Spencers, and Mango are actively scouting locations to open more stores across the country. The luxury retail sector saw 20 per cent growth last year, with luxury malls becoming entrenched in Delhi, Mumbai, and Bangalore.
  • 20.  Since 2006, India allowed FDI in single-brand retail to the extent of 51 per cent.  In January 2012, the government removed restrictions on FDI in the single-brand retail sector, allowing 100 per cent FDI and from September 2012.  FDI in multi brand retail has been allowed up to 51 per cent under the government route and subject to specified conditions.  While agricultural products could get vastly improved access to markets with the growth of modern retail trade, the revenue to the government could also increase, as at present the retail sector is largely unorganized and has low tax compliance
  • 21. INDIAN TOURISM AND HOSPITALITY INDUSTRY  India has 28 world heritage sites and 25 bio-geographic zones. The country’s big coastline provides a number of attractive beaches, diverse offerings such as adventure, rural and wildlife tourism.  India ranked 12th among 184 countries in terms of travel & tourism’s total contribution to Gross Domestic Product (GDP) in 2012.  The sector’s direct contribution to GDP totalled US$ 34.7 billion in 2012 and is expected to grow to US$ 40.8 billion in 2013.
  • 22.  Over 2013–23, the direct contribution is expected to register a growth of 7.8 per cent per annum.  Strong growth in per capita income in the country is driving the domestic tourism market.  The tourism policy of Government of India (GOI) aims at speedy implementation of tourism projects, development of integrated tourism circuits, special capacity building in the hospitality sector and new marketing strategies. In the hotel and tourism sector, the government has also allowed 100 per cent foreign direct investment (FDI) through automatic route.
  • 23.  Domestic tourism is also an important contributor to the growth of this sector with a 14.34 per cent CAGR of domestic tourist visits from 1991 to 2011.  During 2011, there were 851 million domestic tourists, with the top five states, Uttar Pradesh, Andhra Pradesh, Tamil Nadu, Karnataka, and Maharashtra, cumulatively accounting for around 69 per cent of the total domestic tourist visits in the country.  The hotels and restaurants sector with a 1.5 per cent share in India’s GDP in 2011-12 is also an important sub-component of the tourism sector. There are also many new tourism products that hold significant potential for India like wellness tourism, golf tourism and adventure tourism.
  • 24.  As per Tourism Satellite Account (TSA) data 2009-10, the contribution of tourism to India’s GDP was 6.8 per cent (3.7 per cent direct and 3.1 per cent indirect) and its contribution to total employment generation was 10.2 per cent .  As per the Twelfth Five Year Plan approach paper, India’s travel and tourism sector is estimated to create 78 jobs per million rupees of investment compared to 45 jobs per million rupees in the manufacturing sector.  Foreign tourist arrivals (FTAs) in India grew by 9.2 per cent in 2011.  However, due to the Euro-zone crisis and global slowdown, FTA growth moderated to 5.4 per cent to reach 66.48 lakh arrivals in 2012.
  • 25.  As a result, foreign exchange earnings (FEEs) growth in dollar terms that was 16.7 per cent in 2011 moderated to 7.1 per cent to reach US $ 17.74 billion in 2012.  The share of India in international tourist arrivals was just 0.64 per cent (rank 38) in 2011.  India’s share in the international tourism receipts was relatively higher at 1.61 per cent in 2011 (rank 17), though it is very low compared to countries like the US (11.3 per cent) and even China (4.7 per cent).
  • 26.
  • 27. Transport Service Shipping :  Shipping plays an important role in merchandise trade.  The fortunes of the former depend on the growth of the latter and the prospects of the latter depend on the efficiency of the former.  About 95 per cent of India’s trade by volume and 68 per cent in terms of value is transported by sea.  As on 31 January 2013, India had a fleet strength of 1158 ships with GT of 10.45 million, with the public-sector Shipping Corporation of India having the largest share of 32.60 per cent. Of this, 356 ships with 9.37 million GT cater to India’s overseas trade and the rest to coastal trade.
  • 28.  The gross foreign exchange earnings/ savings of Indian ships in 2011- 12 were ` 10,666.45 crore.  India ranks 18th among the 35 flags of registration with the largest registered dead weight tonnage (DWT) with a share of only 1.05 per cent in total world DWT as on 1 January 2012.  India was ranked 8th among developing countries in terms of container ship operations with 9.95 million twenty foot equivalent units of container (TEUs), with a world share of 1.74 per cent.  India is one of the major ship-breaking destinations. In 2011, with a world share of 28.7 per cent (in terms of DWT),
  • 29.
  • 30. REAL ESTATE SERVICE AND HOUSING  Real estate and dwellings has a share of 5.9 per cent in India’s GDP and a growth of 7.2 percent in 2011-12.  The growth of the real estate services in particular has been impressive consistently at over 25 per cent since 2005-6 with26.3 per cent growth in 2011-12.  Housing is a basic necessity for human life and is the second largest generator of employment, next only to agriculture.
  • 31.  Housing activities have both forward and backward linkages in nearly 300 sub-sectors such as manufacturing (steel, cement, and builders’ hardware), transport, electricity, gas and water supply, trade, financial services, and construction which contribute to capital formation, income opportunities, and generation of employment.10.37 In 2012-13 property prices have moderated.  As per the National Housing Bank (NHB) RESIDEX index for the quarter July-September 2012 compared to April-June 2012 (covering 20 cities, with 2007 as base year), there is a general decline in prices of residential properties in some smaller towns, while the increase in other cities is mostly marginal. In view of increased urbanization, the housing requirements in urban areas
  • 32. BUSINESS SERVICE  Business services include services like computer-related services, R&D, accounting services and legal services, and renting of machinery in order of importance (shares) as per India’s National Accounts.  The share of business services in India’s GDP, has risen over the years, and these are also the dynamic services with a combined growth rate f 13.5 per cent in 2011-12. They grew at around 20 per cent during 2005-6, 2006-7 and 2008-9 but growth decelerated in the next two years due to the global economic situation.