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The Ultimate Guide to
CONTENT
CURATION
2
HOW TO USE THIS GUIDE
This ebook is intended as a hands-on guide to adding curation to your content marketing mix, including
optimizing its impact. From program strategy to launch, this eBook walks you through each important
consideration and decision. In addition to identifying and clarifying strategic curation concepts, it also
provides a set of tactical frameworks to help you pick your topic; find, organize, share, and promote your
content; and analyze your curation programs’performance.
This guide is organized into four main sections:
1. WHY content curation is a good idea, including a look at the new Buyer 2.0, the dawn of
content marketing, and why you and your audience will value curation.
2. WHAT content curation is, and how it fits in the context of the overall content marketing
mix.
3. HOW you can put content curation to work for your brand including a detailed, step-by-
step look at what, when, where, and how to curate effectively.
4. WHY you’re curating content in the first place - a full-circle look at performance,
measurement, and optimization.
Jump in wherever it makes the most sense for you and let's see how we can maximize the ease and
effectiveness of your curation initiatives.
The Team at Curata
TABLE
OF CONTENTS
Foreword
Introduction
Content Curation: The Basics
Step-by-Step Guide to Content Curation
Find
Final Word
Additional Resources
Curate
Share
Analyze: Measure & Optimize
Curation Objectives Resolved
4
5
15
23
27
42
47
62
68
76
78
4
Pawan Deshpande
CEO and Founder, Curata
FOREWORD Asmarketers,manyofusknowthatfresh,useful,andentertainingcontentisapowerful
way to attract prospects to our brands, build brand affinity, and improve customer
retention and loyalty. We know that to fully realize the power of content marketing,
we need to consistently deliver content that meets prospect needs across the entire
spectrum of the buying cycle.
Most of us also know that creating all that content is hard.
We're no longer “just marketers.” We are now publishers. In this content-
driven landscape, we are responsible for producing huge amounts of content.
Unfortunately, most marketers don’t have the time, staff, or budgetary resources
to publish great (or, even good) content day in and day out. We're doing the best
we can, but it’s impossible to stay ahead of the demand.
That's where content curation comes in.
It's the smart, efficient way for you to meet the content needs of your organization
and your prospects without additional resources. This guide will you walk you
through everything you need to know about getting started with curation and
provide you with the tactics you need to succeed.
Before you know it, you’ll be able to easily
publish compelling, relevant, and timely
content on a daily basis. This content will
help: support lead generation, increase
overall awareness of your brand, and
establish your company as a go-to
resource and industry thought leader.
Whether you are new to content curation, a veteran curator, or an agency curating
on behalf of clients, the case studies, examples, and best practices included in this
guide provide valuable insights into what goes into great content curation.
This eBook also includes insight from
over 20 content marketing experts,
who each answer the question:
What's the single biggest benefit
of curation to content marketing?
Share this eBook:
Who is the Buyer 2.0?
What Value is Content Curation?
Why Curation - Why Now?
INTRODUCTION:
6
TODAY'S BUYER 2.0:
An Opportunity for Best-in-Class Marketers
Taking a New and Much More Complex Road to Conversion
The path to purchase used to be a straightforward line from Point A (buyer need) to Point
B (conversion). It was easy for marketers to guide and even control the prospect's journey
along this narrowly defined series of steps. There were limited sources of information and
even more limited channels through which a prospect could access that information.
But, you know all that's changed.
Today's buyer is hyper-connected in real time via multiple devices and channels to an
inexhaustible avalanche of information including brand-generated, consumer-generated,
and media-generated content. This buyer isn't waiting for you to tell him what to do next.
This buyer isn't interested in the old-fashioned, straight line from Point A to Point B. He's
bushwhacking his own, often circuitous, path. You no longer have control over the message,
the medium, or the buyer journey.
In fact, according to Sirius Decisions, 70% of the buyer journey is completed without any
sales involvement.
So, how are buyers making their purchase decisions, and - more importantly - how can
you influence those decisions?
A
B
7
Enter
Content
Marketing
Youunderstandthatreaching,engaging,andinfluencingprospectsisallabout
content, but it's not just about any content. Your prospects are overwhelmed
by low quality content that doesn't deliver on its promise, or even serve any
recognizable need.What they need and want is content that is deeply relevant
and provides actual value (in the form of education, resources, solutions,
and/or entertainment). Today's buyer is savvier and more demanding. They
expect more. And, if you can't provide content they can actually use, they'll go
elswehere.
Just to stay on this buyer’s radar, your content must be current, frequent,
andconsistent.Toearntheirtrust,thatcontentbetterbeworthconsuming.
Each piece you publish must demonstrate your expertise, thought
leadership, and/or provide a solution to a specific problem.
It’s not easy to keep up. Unless you have a bottomless budget and endless
resources, you’re going to need to supplement your original content. In fact,
even if you have the best content in the world, they will still search elsewhere
for additional perspectives.
When you curate top notch information and resources for your audience, you are
showing that you have their best interests in mind. By providing useful information,
people in turn build trust in what you offer and you build up your own authority as a
relevant information source.When trust is built, loyalty is created, and the more valuable
curation you consistently provide to your potential customers, the more opportunities
you have to grow your business through a content marketing philosophy.
" "
ARNIE KUENN
CEO
Vertical Measures
8
Why Content Curation?
Why Now?
In the beginning, there was content marketing, and it was good.
Early adopters reaped a high return on their investment, easily
impressing prospects and customers with their blog posts, ebooks,
webinars, podcasts, and other content. But, no gold rush lasts
forever.
As more businesses jumped onto the content marketing
bandwagon, it has become increasingly difficult for marketers to
maintain the frequency and quality required to ensure both top-
of-mind awareness and a brand’s position as an industry thought
leader.
Content curation helps you compete effectively and efficiently, and
it provides unique benefits that are critical in today’s market.
BOTTOM LINE?
Content curation provides:
1. An opportunity to provide
additional value to your
audience by serving the
best content that the
Internet has to offer.
2. A low cost way to
complement your own
created content.
9
Content Curation is Key to Overcoming
Five of the Top Ten Content Marketing Challenges
Content curation evolved naturally. Year after year, industry surveys produce an almost identical list of the
challenges that foil content marketing success. In the 2015 B2B Content Marketing Benchmarks, Budgets, and
Trends - North America report jointly produced by the Content Marketing Institute (CMI) and MarketingProfs
[1], five of the ten most-cited pain points are ones that can be largely alleviated by integrating curation into the
content marketing mix:
[1] Source: B2B Content Marketing: 2015 Benchmarks, Budget and Trends – North America
http://www.slideshare.net/mprofs/2015-b2-bresearch-final-39729380
#1 - Producing Engaging Content (54%): Curating
onlythehighestquality,mostrelevantcontentensures
better engagement with your audience.
#2 - Producing Content Consistently (50%): Regular
curation makes it easy to increase your publishing
frequencywithouttheheavyliftingofcreatingoriginal
content.
#4 - Producing a Variety of Content (42%): Curating
content from a diverse set of sources ensures a variety
of both formats and voices.
DAN MOYLE,
Multimedia Marketing
& Communications
Specialist at Amerifirst
Content Curation is about
creating value by identifying the
best and most relevant content
for your readers, highlighting the
main points and wrapping your
own insight and guidance around
that.
The smarter we get,
the better our tools
are, the more we can
do that in a regular
and ethical and
respectful way.
" "
#5 - Lack of Budget (41%): Content curation does not have to be a
hugely time-consuming task, so you don’t have to allocate additional
resources in order to reap the benefits.
#6 - Gaps in Knowledge and Skills of Internal Team (34%):
Whether the gaps have to do with tactical content production
or subject expertise, content curation helps you bridge them
by integrating additional expert insights and lightening the
burden of technical and artistic content development.
The same report also indicated that content
curation is one of the areas B2B marketers are
most interested in exploring further.
One cannot underestimate
the brand lift from great
content curation. When you
stand on the shoulders of
giants (i.e., associate with
and amplify the best content
and thought-leaders in your
industry), your view (and
brand) can only improve.
" "
JEFF ROHRS
Exact Target
JAMIE WHALEN
Manager
Content Marketing
Lion Bridge
My goal is to make sure that I
am consistently answering the
questions my customers have
each and every day. The curation
method of finding, organizing and
annotating has been one that has
served me very well. When you are
finding (seeking out new content),
organizing (love the editorial
calendar) and annotating (sharing
the goods) with others that crave
the answers
to daily pain
points you
are helping
to show not
only relevance
but also key
expertise in
your specified
field.
The most important benefit of
curation—done really well—is
building trust with your audience.
You could toss in the tired "thought
leadership" phrase here or its
siblings—authority and expertise—
but the mission is the same. If you're
a thorough and thoughtful curator
of the high quality content that's
truly useful to your customers, you
earn their trust by continuously
demonstratingyouhaveafirmgrasp
of the challenges they grapple with
daily.
BARRY FELDMAN
Founder
Feldman Creative
12
Content Curation is the Ultimate Way to Boost
Credibility and Influence
While many marketers have evolved from a product-
focused marketing approach to a content-focused
one, only the most enlightened B2B marketers
have realized that to maximize the effect of content
marketing, it needs to be market- or industry-focused.
The lens through which marketers view their content
has expanded.
It is no longer enough to be able to talk about your
product or even about your customer’s needs. Truly
evolved content marketing includes providing
industry-level insights. To position your brand as a
trusted resource, you need to think like an industry
analyst.
In the same way that the conversation is no longer
about you (or your product), the voice you bring to the
conversation cannot be only yours, but must include
the expertise, insights, and opinions of others.
Curation is how you bring added dimension to your content marketing.
JEANNINE ROSIGNOL, VP Marketing
Communications at Xerox says the
combination of the original and curated
content,
[Content curation] gives our
prospective clients a fuller
picture of the topics they
read about.
" "
In this way, Xerox uses curated content to educate and inform
on a broader, industry-wide scale.
13
Adding content curation to your content
marketing mix also delivers these benefits:
In short, content curation helps you deliver an improved content marketing ROI, lower per-lead costs, greater
efficiency and increased credibility.
IMPROVE SEARCH ENGINE OPTIMIZATION: Curated
content becomes additional indexable pages that
provide more doorways into your site via search
engines.
ESTABLISH CREDIBILITY AS A THOUGHT
LEADER: Curated content helps you develop go-
to web resources that improve your credibility and
encourage visitors to trust you as the authority on
your topic.
SUPPORT LEAD GENERATION: Curated content
drives incremental site visits that increase the
potential for landing quality leads.
STREAMLINE LEAD NURTURING: Curated content
is easily repurposed via newsletters, emails, and
other channels to make lead nurturing simple and
consistent.
COMPLEMENT SOCIAL MEDIA AND BLOGGING:
Curated content supplements your social media
publishing schedule and helps facilitate social
media conversations not only with prospects and
customers, but also with peers.
14
Companies of All Sizes are Tapping Into the Benefits
of Content Curation
Green Data Center News by Verne Global
The small team at this data center company, based in Iceland,
tapped into the power of content marketing and curation to
create the industry’s leading web site on green data center news.
Green Data Center News has enabled Verne Global to connect
with prospects on a daily basis, easily get global press coverage,
and save over $100,000 in expenses for outbound marketing
staff and web site development.”
Read the full case study.
IBM
Evenindustrygiantsbenefitfromaddingcontentcurationtotheir
marketing mix. IBM uses curation to source third-party content
on relevant themes for its Big Data & Analytics hub, “Around
the Web.” This helps establish them as an industry insider and
thought leader, complements their social media marketing, and
also attracts influencers who may contribute to the site.
Read the full case study.
CONTENT CURATION:
The Basics
16
QUICK
REFRESHER:
What Is
Content
Curation,
Exactly?
"Content curation is when an individual (or team) consistently
finds, organizes, annotates and shares the most relevant and
highest quality digital content on a specific topic for their target
market."
Curata
A person, not simply a
computer algorithm.
Added value: perspective,
insight, guidance.
Being discerning,
discriminative and selective.
Not a one-time
event or activity.
A laser focus on your
audience.
Curation is. . .
17
An Example of Content Curation
1
2
3
4
5
A new title and thumbnail are used to better
contextualize the article referred to in this curated
blog post.
Annotation: The marketer introduces the reader to
the curated post, putting it in context for the reader.
Snippet: A couple of sentences are quoted from the
original post.
Insight: The marketer adds their own insight to
further contextualize the curated post and add value
for the reader.
Clear attribution and link-back as part of ethical
curation.
18
The Art of Content Curation
is Not a New Concept
Content curation is inspired by real-world curation such as is done with art for museums:
• A curator at an art museum finds masterpieces that are related
based on a shared point of interest (topic, region, artist, era,
medium, etc.).
• The curator then organizes the pieces into a collection,
buildingamorecohesivenarrativearoundtheindividual
pieces through context.
• Lastly, the curator shares the collections with others
via a gallery which provides a centralized point of
access and the oportunity for additional interactions,
conversation, and learning.
• As a subject matter expert, the museum curator
provides visitors with easier access to and deeper
understanding of the art. You create similar value
as a content curator, finding and organizing quailty
content, building a contextual narrative around it,
and providing expert insight.
Even in our crazy, hectic, always-connected world, you still can't be everywhere all the
time.That's where content curation comes to play. If you're a content consumer, curation
from trusted sources means you spend less time finding what's most valuable to you.
They take on the work of finding and analyzing content to make sure that it's relevant.
If you're a content producer, curation is evidence that you're willing to admit that you
don't know it all. You'll build credibility by bringing other experts to the
table.
" "
CARLA JOHNSON
President
Type A Communications
Content curation is a
fantastic option for
companies looking to
grow their content strategy.
Many companies don't
have the bandwidth to
create original, high quality
content. By curating other
thought leadership, you are
expanding your in-house
content to include resources
created by other like-minded
leaders.
" "
DAYNA ROTHMAN
Senior Content
Marketing Manager
Marketo
20
Key Points to Remember
About Content Curation
• You can curate content from a wide variety
of online sources including trade publications,
social media profiles, blogs, scientific journals,
news outlets, and more.
• You can organize them using rich and
tailored taxonomy by grouping and
categorizing related content.
• You can share content with your audience via
many different channels including websites,
social media feeds, blogs, mobile apps, widgets,
and email newsletters.
• Content curation is not aggregation, which
lacks the human touch.
• Content curation is a fundamentally human
process. At the center of it all is the curator -
you - hand-selecting which content to share,
determining the organizational method that will
increase accessibility and usability, and adding
context and insight that will aid your audience
in gaining a deeper understanding of the
content.
• Content curation is not content farming,
which involves unethically pirating third-party
content and publishing high-quantity, low-
quality content.
When done right, content curation is ethical and beneficial to all parties involved: you (the curator), your
prospects (the audience), and your third party sources (the original content creators).
21
Content Curation's Role in the Marketing Mix
What is your [desired] content marketing mix for each type of content?
Created
Content
65%
Curated
Content
25%
Syndicated
Content
10%
0%
Insight/Guidance
• Enlightened content marketers strive
to create 65% of their content with
the remainder being 25% curated and
10% syndicated.
The Objectives?
1. Better leverage resources
2. Improve the ideation process
3. Better engage buyers through higher
value content
Best-in-class Marketing Mix
65% Created
25% Curated
10% Syndicated
Curata's 2014 Content Marketing Tactics Planner
If you use this graphic, please cite Curata and link to http://bit.ly/CMTactics2014
22
BOB MEYER
President & Co-founder
MPS Connect
“We started at
zero and are now
at 8,000 to 10,000
page views per
month and growing
approximately 10%
each month with
curation.”
" "
PAM DIDNER
Author
Global Content
Marketing
The biggest benefit of content
curation is to stretch your marketing
budget so that you don't need to
createallcontentfromscratch.Select
content intelligently and carefully
so that they will read your curated
content with a sense of wonder such
as 'Wow, that's interesting...' or 'Oh, I
didn't know that...'"
" "
STEP-BY-STEP GUIDE
to Content Curation
24
5 Steps to Successful Curation
There are five primary activities required for developing and maintaining an efficient, effective, and
ethical content curation practice:
1 DEVELOP YOUR CURATION STRATEGY: objectives & topics
2 FIND your sources
3 CURATE by organizing and editorializing
4 SHARE via a variety of channels and mediums
5 ANALYZE and optimize your
content curation performance
25
The following section will walk you, step-by-step, through each of
these activities so that you have a clear sense of what it takes to
build and manage your own content curation program. At the
end of this ebook, you will find some resources that provide
additional or complementary information, and you can always
reach out to our team here at Curata.We'd be happy to answer
your questions.
(marketing@curata.com)
Be aware, however, that there are efficient and not-so-
efficient ways to curate. While the vast majority (more
than 80%) of respondents handle content curation in-
house, almost half (46%) of these folks are spending
more than two hours per day on curation. These
marketers are likely curating manually, starting from
scratch each day and wasting valuable time on
inefficient systems. Implementing a content
curation platform
would improve their
performance
substantially.
26
Define
Your
Objectives
Content curation can be used externally (for marketing purposes), or
internally (for knowledge management and competitive intelligence).
This guide is focused on the marketing side of things, but since the
majority of the best practices covered are relevant for any use case,
let's look at a few other possibilities:
MARKETING
Share content
to inform,
educate, and
influence your
prospects and
customers,
simultaneously
strengthening
your brand's
position as a go-to resource and
industry thought leader.
PUBLISHING
Build an online
destination
that can be
monetized via
advertisements
or sponsorships.
KNOWLEDGE
MANAGEMENT
Educate an internal
audience, such
as a team of
researchers, on a
particular topic.
COMPETITIVE
INTELLIGENCE
Inform internal
stakeholders on
relevant news.
For example, you
might use curation
to keep your
sales team up-to-date on your
competitors and industry.
FIND
28
Pick Your Topics
(aka "Staking Out Your Territory")
Picking your topic is a critical first step in developing a successful content curation program. Unlike
other parts of the curation process, which are performed on a repetitive basis, picking out your
topic is typically something you should only need to do once. This isn't to say that your topic area
won't evolve or expand down the road, but you can make sure that you're starting on the right foot
if you engage in proper due diligence.
In many ways, picking a topic is analogous to picking
a market for a product.You have to find the perfect fit,
the perfect balance of supply and demand. Imagine
you have a great idea for a product. You hire a great
marketing team, genius engineers, and manage to
pull off a flawless launch. All of that is impressive, but
if there is no inherent market need for your product,
it'll never get off the ground.
If you make the same mistake by jumping to
conclusions about what your audience wants, you will
wind up with a topic choice that is inherently flawed.
When that happens, no matter how well you find,
organize, and share content, your chances of success
are slim.
In the next few pages, we will walk you through a
proven, step-by-step process to help you pick a
winning topic.
RAND FISHKIN
Founder
Moz
The greatest benefit of curation
that I see is to help distill signal
from noise and become a trusted
and authoritative resource in your
field. If you're the source of what's
truly important and useful, you
can stand out even in crowded
markets and earn a significant
audience.
" "
29
The 3 Elements of a
Perfect Curation Topic
There are three factors you must consider if you
want to find the just-right topic:
1. Competitive Landscape: How much
competition is there for this topic?
2. Audience Interest: Is my target audience
interested in this topic?
3. Content Landscape: Is there sufficient content
on this topic for me to curate?
Ideally, you’re looking for a topic that:
• Has relatively low competition (meaning it isn’t
already widely covered)
• Is of specific interest to your audience
• Has generated sufficient content in the market
for curation
If you are able to find a topic that meets all three
of these criteria, then you have found a great topic
for curation. Let’s take a closer look:
Competitor
Landscape
Audience
Interest
Content
Landscape
Not relevant to
target audience
Saturated. Too
many audience
Insufficient content
for curation
1
23
30
STEP
1
Survey the Competitor Landscape
Your competitive landscape includes any other sites that cover your chosen topic.
Curationcanhelpyoufindyourcompetitorsandassess
how well they present their content. This process will
help you uncover curation opportunities such as sites
thatcoveryourtopiconlysomeofthetime(alongwith
other topics) or sites with low publishing frequency.
In either case, curation makes it easy for you to add
value by hand picking and sharing only the content
that
CAN I CURATE BETTER
THAN THEY CAN?
IS THERE A BETTER
PERSPECTIVE OR
OPPOSING POINT OF
VIEW?
CAN I BROADEN OR
NARROW MY TOPIC?
Can you make your curation
site more attractive to readers
by offering greater depth of
coverage, relevancy, and/or
consistency?
Can you curate the same
content from a different
angle, highlighting a unique
take on the topic?
Can you use increased
specificity or, conversely,
greater scope of topic to
increase your content's
"discoverability?" If your initial
topic was offshore wind farms,
how could you better reach
and serve your audience if you
narrowed your focus to Atlantic
wind farms, or broadened it to
wind power?
is most relevant to your audience.
Your stiffest competition is any other well-maintained,
curated publication on your topic. If you discover
an existing curation site that rivals your own best
intentions, ask yourself these three questions:
1 2
3
31
Survey the Content Landscape
In order to become a successful curator on your topic, you must have enough
content to curate. A quick and easy way to begin assessing the available content
sources uses Google and social media:
Assuming you find enough quality content via these basic sources, you should be able to find at least four
articles per day that are worth sharing with your audience. If you're able to hit this frequency benchmark
without any trouble, you will know you have a viable topic for ongoing curation. As you continue your curation,
you will discover new sources that expand your source list, giving you and your audience additional variety
and perspective.
Plug your
desired topic
into Google
News
Sort your results by
date to see how
many articles are
being created per
day or week.
Do the same
exercise
in Twitter,
Facebook, and
LinkedIn
Review blogs that
cover your topic,
either consitently or
intermittently.
STEP
2
32
STEP
3
Determine Your Audience Interest
Speaking of
your audience,
even if you have found a topic
that passes the competitor and
the content tests, the most
important hurdle remains. You
must ensure that your topic is of
interest to your target audience
for your business. Without this
critical element, your curated
content will fail to capture or hold
the attention of your audience.
Google's Keyword Planner is a
simple way to determine audience
interest and designed to help
advertisers measure keyword
search volume (for pay-per-click
campaigns).
Google's Keyword Planner can also easily
doubleasaproxytomeasurethegeneral
level of online interest in a given topic.
If the Keyword Planner shows that there
is general interest in your topic, you still
need to make sure that your audience
shares that interest. The best way to
determine this is to ask.
Using either interviews or a simple
survey,askasampleofyourcustomers
for their opinions about your topic -
how important it is, whether they
feel they have information on it
already, what specific questions
they have.
33
Putting It All Together: Find Your Sweet Spot
The perfect topic will obviously pass all three tests: competitor, content, and audience. However, curators
often need to work with a topic that is not quite perfect and only passes two of the three tests. While not
ideal, such situations can sometimes be salvaged. For example:
IF YOUR TOPIC PASSES COMPETITOR AND AUDIENCE INTEREST TESTS, BUT NOT THE CONTENT
TEST. Say you have selected the topic "paper based liquid chromatography." There are no other
resources dedicated to this topic and you have established that your audience is deeply interested
in the topic. However, there's very little third-party content available, making it almost impossible
to curate content on a regular basis. One possible way to make this topic more viable would be to
include it within the broader topic of "liquid chromatography.” Since you would be able to source more
content, this would allow you to meet your audience need within the context of the broader industry
topic.
IF YOUR TOPIC PASSES THE CONTENT AND COMPETITOR TESTS, BUT NOT THE AUDIENCE
INTEREST TEST. Maybe your company sells outsourcing services and your target audience is VPs of
Engineering at software companies. You have chosen the unique topic of “next generation tablets."
There are no other sites dedicated to this, but there is sufficient third-party content. However, the
topic has nothing to do with your business. Though you may attract an audience interested in new
technology, the VPs of Engineering who you want to reach are interested in topics that are more
specific to their needs. A better topic choice would be something like“outsourcing management best
practices."
34
Putting It All Together: Find the Sweet Spot
(continued)
IF YOUR TOPIC PASSES THE AUDIENCE INTEREST AND CONTENT TESTS, BUT NOT THE
COMPETITOR TEST. Assume you sell a secure iPhone operating system that can be managed by
enterprise IT departments. You have chosen the topic "iPhone Business Productivity tips and news.”
This topic caters to the right audience: iPhone-oriented business professionals and there is a great
deal of content available. However, there is an established publication on this exact topic that has
a dedicated full-time staff that not only curates, but also creates original content multiple times a
day. You chances of displacing them are seriously slim.
To avoid going head-to-head with an established publisher, you
may want to choose a topic that is still relevant, but perhaps even
more specific to your audience niche. In this case, something like
"iPhone security issues in the enterprise."
Think of your topic as your territory. It is the area of
expertise you want to “own.” A topic that passes all
three curation tests - competitor, content, and
audience - will give you the best opportunity
to successfully become known as the go-to
resource and industry thought leader on your
topic. Once you’ve identified this key piece of the
content curation puzzle, you’re ready to
begin curating in earnest.
JAY BAER
Convince & Convert
To produce enough content to meet the information and Youtility needs of your entire
audience, it's almost impossible to do it all yourself, from scratch. Curated content
allows you to broaden your content topics and do so in a fast, cost-effective way.
" "
TODD WHEATLAND
Author
Curation allows you to scale your
conversations beyond what you
can afford to initiate with original
content only. By understanding
your audience, curating relevant
content allows you to host a
broader range of discussions
and act as a hub of information
broader than what you could
create on your own.
" "
36
Example of Selecting a Great Topic
IBM's Smarter Planet
IBM uses Smarter Planet to educate professionals about smarter systems. They first surveyed their
competitors and the current technology landscape before deciding that their audience (mainly IT
professionals) would be interested in news about smart systems.
37
KNOWN AND TRUSTED SOURCES
These are sources that you, and likely your
audience, are familiar with. It’s a good practice
to include as many of these as possible because they
typically produce high-quality, relevant content on
a frequent and consistent basis, making them ideal
curation sources. If you’ve chosen your topic well,
you should be able to find at least a dozen known
and trusted sources by reviewing the content you
consume via:
• Trade Publications
• Twitter Lists
• Specific Twitter Users
• Industry Blogs
• Scientific Journals
Once you’ve selected a winning topic, you need
to find and “tune” your content sources. There
are two broad types of sources to consider:
1
FIND: Discovering & Assessing
New Content Sources
2
ADDITIONAL SOURCES
To supplement your regular, go-to
references, explore these additional resources
for relevant content:
Feed Reader: A feed reader allows you to scan
a large quantity of content from multiple sources
in a single feed. In many cases, you can also easily
import your finds into other formats via an OPML
file.
Email Newsletters: Check your inbox for
newsletter emails that might contain or link to
useful content. Visit the sites for each newsletter’s
publisher and add their feeds to your source list.
PublicRelationsTeam: PRteamsareoftenalready
monitoring and clipping content from a set list of
industry sources. Tap into their expertise and add
any resulting sources to your own curation list.
38
Example of Sources Determined for Lenovo
Finding known and relevant sources to your industry is the first step in the curation process.
COMPANY RELEVANT SOURCES
SCOTT ABEL
The Content Wrangler
The act of curating starts with research. Therefore, the single biggest benefit of
curation is discovery. Great ideas, concepts, campaigns, statistics, facts, quotes,
videos, inforgraphics, and other content types are likely to be discovered during
the research phase, making curation both important from a strategic, competitive
research standpoint, as well as a tactic of value employed by content marketers
looking for interesting, valuable, relevant content.
" "
39
Fine-Tuning Your Sources
HOW MUCH
CONTENT IS
JUST RIGHT?
There’s no magic number for the amount of content you should source
or publish each day, but there are a few questions you can ask yourself to
figure out which volume and frequency are right for you:
HOW MUCH CONTENT AM I
BRINGING IN?
Too much incoming content will
leave you overwhelmed and
unabletokeepup.Toolittlecontent
means you (and your audience)
are running the risk of missing out
on important articles. You need to
find the balance that will enable
you to provide in-depth, timely
coverage that is manageable from
an editorial standpoint.
HOW MUCH TIME CAN I
(REASONABLY) SPEND ON
CURATION?
How much content you can source
on a regular basis will depend
largelyonhowmuchtimeyouhave
available to invest in curation. If
you only have twenty minutes a
day to dedicate to curation efforts,
then you may want to be a little
more conservative with your
expectations and aim for perhaps
ten to thirty pieces. However, a
curation technology solution can
make this process more efficient.
HOW MUCH CONTENT DOES
MY AUDIENCE (REALLY) WANT?
If you publish too much content,
youraudiencecangetfatiguedand
“tuneout.”Thisresultsinnewsletter
opt-outs, decline in social media
followers, and fewer returning site
visitors. If you publish too little
content, your audience may not
consider you as authoritative a
resource. Just as you need to find
therightvolumebenchmarkbased
on your availability, you must also
consider your audience’s appetite
for content.
40
PRO
TIP
Crowsourcing Your Curated Content
Finding relevant content does not have to be the sole responsibility of just one
person. In fact, curation is most efficient and effective when your organization thinks
of it as a cross-functional practice instead of the exclusive domain of the marketing
department.
Help your extended team - including sales,
customer service, product development,
etc. – understand your curation strategy and
tactics so that they can contribute with content
suggestions of their own. You will have an
easier time persuading people to get involved
and invest in the effort if you can show them
the value of curation to
your organization as a
whole and their
department
in particular.
Whenever
possible,
share curation successes and use curation to help
support and enable your internal teams.
Select a curation technology that offers a
collaboration or "crowdsourcing" feature as part
of the solution. Remember, the easier you make it
for your extended team to contribute, the better
your chances of getting
them on board with
your curation
initiative.
One of the most
underutilized applications
of curation for content
marketingisforbrandsthat
are active in their content
and media relations efforts
tocurateearnedmediaand
their own content. As part
of a blended approach, this
use of curation can be just
as powerful for attracting
and engaging customers
as original content.
""
LEE ODDEN
CEO
TopRank
Online Marketing
" "
CARLOS ABLER
Leader, Online Content
Strategy
3M
Content curation strengthens an organization’s
opportunity to become THE GO-TO SOURCE
for information on a topic(s) of interest to their
audiences. Especially if the content is 1) is
timely, the audience has a convenient way to
stay up to date; 2) represents
the landscape of topical
perspectives, the audience
has a home for getting their
arms around the whole
terrain rather than just a facet;
3) represents the best of the
Internet’s content tsunami,
the resource will save the
audience a ton of time in
wading through channels in
pursuit of relevance.
CURATE
43
Ensure that you use content curation software that automatically handles all the laborious tasks
related to finding, organizing, and - ultimately - distributing content. This frees you, the marketer, to
focus on the creative and strategic parts of the curation process.
Click here to view a full list of content curation tools.
Being able to focus in this way gives time-strapped marketers like you a critical advantage. Curating
content is, by definition, a human process. When you are able to step fully into the role of curator, you
can do a more effective job of selecting, sorting, and annotating all the quality multi-sourced content
available to you. There's an art to incorporating the human element to add value and context to your
creation efforts. In this section, we'll walk through some practices that make for a successful marriage
between art and science.
CURATE: Content Selection & Editorialization
Content curation gives you the ability to link your ideas to related ideas to build
credibility with the markets you serve. Curating and sharing content on its own will
help, but it doesn't increase value through the addition of your expertise. If you
share someone else's ideas and expand upon them with your own, you gain
credibility, share your knowledge and make whatever you curated more
valuable in the process.
" "
ARDATH ALBEE
CEO & B2B Marketing Strategist
44
Deciding What to Publish
Your first responsibility as a
curator is to decide which of
your sourced articles is worthy
of your audience's attention. Here
are a few high-level criteria you can
use to make an initial assessment of
an article's potential value:
RELEVANT
Is this content relevant to my
audience? Though it may be
related to my topic, does it offer
any additional insights to my
audience that they may not
already know?
CREDIBLE
Is this content from a publication
that I trust? Is the content from
a reputable site or blog? Or is it
from a low-quality site with no
credible authority in my subject
area?
DIVERSE
Does this content offer
an alternative viewpoint (maybe
not one that my organization or
I agree with, but one that makes
thediscussionmoreinteresting?)
VALIDATING
Doesthecontentofferadditional
insight that validates my point of
view?
UNIQUE
Is this fresh content that will
provide my audience with new
information or insight that they
haven't found elsewhere? If the
content is available elsewhere,
is my site doing a better job of
highlightingandcontextualizing
the content?
There's only one star in our sky, and that's our reader. We focus on what that person
might find educational or interesting or helpful, and work to present various types of
content that meet their needs. Curation broadens the palette of content we can present
to our readers, and brings in fresh voices and new viewpoints - which makes our site
more valuable to our readers.
" "
SHERRY LAMOREAUX
Writer/Editor
Act-On
Content curation allows brands to blend their own points-of-view and perspectives with
that of the external world, creating a natural bridge of contextual relevance between
the two." "MATT CARTER
Program Director, Big Data
& Analytics Category Digital Marketing
IBM
46
FAQ How Often & When Should I Curate
Content?
Most users tend to curate
content each work day. Even if you
prefer to send a weekly newsletter rather than
daily newsletter, curating on a daily basis breaks
up your workload and ensures that your site is
refreshed with new content regularly.
Curating in the morning, between 7am and 10am
or as soon as you begin your work day, is a general
best practice. Ensure you use a content curation
solution that will automate the sharing of your
content via newsletters and social media channels
throughout the day, even after you’ve finished the
formal curation process.
0%
5%
10%
15%
20%
25%
Daily 3 days per
week
Weekly Monthly Quarterly or
less
Never
%ofParticipants
Content Curation Frequency
Best-in-class
marketers are
curating at least
once a week.
INSIGHT / GUIDANCE:
16% of marketers
are curating for their
audience every day,
48% are curating
from third party
sources at least once
a week.
Leaders curate more
frequently to support
their own original
content and plan to
increase curation in
the coming years.
Source: Curata's 2014 Content
Marketing Tactics Planner
SHARE:
Getting Content in Front
of Your Audience
48
JON MILLER, VP of Marketing and Co-Founder at Marketo, finds content curation especially useful during
the relationship-nurturing phase. As an example, he explains how someone he's known for a couple of
years periodically sends out links to articles from high-profile publications like the New York Times and the
Economist. The key to this tactic is hat the friend adds value by including his own commentary on the piece.
It's an incredibly powerful way to maintain the relationship.
" "And, it also creates - in the mind of the reader- an association between the curator with some very well-
respected publications.
All the work you’ve done so far - identifying, finding, and
organizing your content - has been behind-the-scenes
preparation for sharing your curated collection with your
target audience. This is the moment of truth.
HOW TO PICK WHERE TO SHARE
Each member of your audience consumes content a little
differently. Some people go to their inbox first thing
in the morning, others may login to Twitter, and others
may go to a feed reader or a resource site homepage. As
a content curator, it’s your responsibility to find which
channels are best suited to your audience’s content
consumption habits and preferences.
If you’re a new curator, we encourage you to explore your
outreach options. There are so many ways to share your
content, and in many cases you won’t know what works
best until you’ve experimented. The following section
provides an overview of some of the most popular
sharing methods and channels along with some criteria
to help you decide which are the most appropriate for
your brand and your audience.
IN THE FOLLOWING SECTIONS, YOU WILL
LEARN THE PROS & CONS OF:
• A dedicated topic-centric resource site
• A newsletter
• Social media posts on sites such as Facebook,
Twitter, or LinkedIn
• An on-site news widget
• A blog
49
Dedicated Site
A dedicated site, sometimes called a microsite, or section of a site populated primarily with curated content.
PROS CONS
• Sites can easily create a full-fledged experience
with curated content as the centerpiece making
them the go-to resource on a specific topic or
issue.
• Dedicated sites deliver strong SEO benefits
because they have dozens or even hundreds or
thousands of subpages.
• Done well, these sites can seamlessly juxtapose
original content with curated content to provide
you with a dual-purpose platform.
• Because the curated content is front and center (vs.
Being tucked away in a widget), you need to pay
closer attention to what you curate. Whether your
curation site is positioned as a section of an existing
corporate website, or as a vendor-neutral industry
resource (something we’ll cover in a later section),
you need to closely manage what is published.
LISA RHODES
VP Sales & Marketing
Verne Global
Content curation enables us to populate GreenDataCenterNews.org with current news
and opinions in addition to our own curated content. This microsite has enabled us to
connect with prospects on a daily basis, easily get global press coverage, and save over
$100,000 in expenses for outbound marketing staff and website development.
" "
50
CURATION
TEMPLATE
TIP
As shown on page 17, there are a few formatting and structural best
practices for creating a curated post on your dedicated site:
- Don’t be afraid to edit the title so it’s as relevant as possible
to your audience. And consider adding an image (if there isn’t one), or
replacing the image with something that’s more likely to catch your
audience’s attention.
- Whether you're agreeing or disagreeing with the original content’s
author, you should include:
A brief summary of the article (including some context around why you curated it)
from the original article (this is optional, but adds credibility)
, opinion, and/or context
- Always include proper attribution.
- Questions help contextualize the content and increase reader engagement.
-Giveyourreaderstheoptiontolearnmoreaboutthearticle’stopicand/oryourcompany.
ANN HANDLEY, Chief Content Officer of MarketingProfs, considers content curator one of the key roles necessary
toasuccessfulcontentmarketingteam.Inherpost,ASimpleContentMarketingOrgChart,shesaysthefollowing
about curation:
This is an often-overlooked role in the content team, but it's an important part of the
content publishing process...Filtering the best stuff and sharing it with your audience
either directly or through your content creators makes you a go-to source; in other
words, it enhances your credibility.
" "
51
Newsletters
One of the most popular ways to share content is through email newsletters, which are especially
effective because:
• They are a ubiquitous medium that can be consumed by nearly
any device in any organization.
• They encourage repeat visitors to your site.
• They are easy to measure - you can see exactly who is receiving
them.
Ensure your content curation platform provides a variety of
newsletter options that allow you to set customized preferences
while adhering to general email best practices. If you already have
a newsletter platform, ensure your curation solution provides
integration to this platform.
52
0%
10%
20%
30%
40%
50%
60%
Weekly or More
often
Monthly Quarterly or
Never
%ofRespondents
<1,000 1,000 to <10,000 10,000+
39%of theBestBusinessBloggersUse
NewsletterPromotionatLeastWeekly
If you use this graphic or framework, please cite and link to bit.ly/bloggingstudy
How often do you send a
newsletter with your
blog content to your subscriber
base?
Our CEO was at a trade show
and someone he respects
came up to him and said,
"Geez,youhavetocheckout
this new site called RCP. The
weekly email is everything
Ineed to keep tabs on and I
don't have to get any of the
other stuff that is out there."
Our CEO was very proud to
share that we were behind
the scenes on it.
" "CHUCK EBERL
EVP Marketing
Connance
PRO
TIP
of page views#
53
Email Newsletters
A recurring communication sent on a regular basis and containing digest full of all recently curated items
or a mix of curated and created items.
PROS CONS
• Email newsletters are a great way to educate
an audience on a consistent basis, aiding brand
awareness, affinity, and lead nurturing.
• Most people check their email multiple times
each day, so your content has a better chance of
reaching them than if you were relying on them
to be independently proactive about visiting your
site.
• Newsletters do not deliver content in real time.
You would not send an email newsletter more
frequently than once a day, so time-sensitive items
could be twenty-four hours out of date by the time
your content hits your audience's inboxes
WHEN IS
AN EMAIL
NEWSLETTER
THE BEST FIT?
• When you have an existing“captive”audience.
• Email newsletters can also be used very successfully in conjunction with
outreach tactics, such as collecting subscribers from a trade show or a
corporate site. In those instances, you acquire people through the outreach
tactic, and retain them with your newsletter.
54
Curated
Newsletters
vs
Corporate &
Lead
Nurturing
Newsletters
Many organizations have existing newsletters that they distribute on
a monthly or quarterly basis via other email or customer relationship
management (CRM) systems. Some organizations also send lead
nurturing campaigns through marketing automation systems.
It's important to note that curated content newsletters are significantly
differentfromtheseothertwotypesofnewsletters.Theyserveanentirely
different purpose, which brings us back to the importance of being
clear on your content
curation strategy and
objectives in thecontext
of your other marketing
efforts. The fact is,
many organizations
send out all three types
of newsletters in a
coordinated effort that
delivers the right content
to the right audience with
the right frequency.
55
THREE NEWSLETTER TYPES
& Why Each is Important
CORPORATE
NEWSLETTERS
LEAD NURTURE
EMAILS
CURATED
NEWSLETTERS
PURPOSE:
Keep prospects and customers
apprised of your organization's
updates.
CONTENT:
Announcements and press
releases regarding your
organization.
FREQUENCY:
Monthly or quarterly.
PURPOSE:
Educate and influence prospects
engaged in your sales funnel.
CONTENT:
Educational materials, sales
materials, and marketing offers.
FREQUENCY:
Varies depending on your sales
cycle.
PURPOSE:
Build awareness of a topic, your
organization's perspective on
that topic and your audience's
understanding of that topic.
CONTENT:
Mix of third party and original
content.
FREQUENCY:
Daily or weekly.
Unlike other types of newsletters,
curated newsletters are sent at a
relatively high frequency, yet enjoy
high open rates and subscriber
growth rates. That's because a well-
curated newsletter is not intrusive.
It is not an unsolicited interruption;
it is a useful communication that
contains relevant, timely content the
subscriber wants in his or her inbox
everyday.
DOUG KESSLER
Founder
Velocity Partners
Curation positions you as a facilitator of industry
conversations in your market - and that's a great
thing to be. Not every important insight on an
issue will come from you and your team. Curation
lets you harness the wisdom of the market for
your own content marketing efforts." "
56
Recurring vs. One-Time Newsletters:
Which One is Right for You?
• For a one-time newsletter you cherry pick which content to include, include a customized introduction,
and then send the newsletter manually.
• Recurring newsletters are sent via a defined schedule (everyWednesday, once monthly, each quarter, etc.)
and typically have a preset layout and appearance. For instance, each newsletter in a series might include a
featured piece, a collection of additional resources organized by sub-topic, and an invitation to download
a nice piece of original content. Depending on what kind of technology you are using, many elements of a
recurring newsletter can be automated.
We typically recommend the recurring newsletter
format with some automation.This approach allows
you to focus on your daily content curation without
getting continually bogged down in the mechanics
and logistics of managing an ad-hoc newsletter
send.
57
A good newsletter template should include the following:
NEWSLETTER
TEMPLATE
TIP - Let your audience know what you're delivering
- This can include blog posts, infographics,
webinars, or any other content that your audience will find useful and/
or interesting.
-You may include articles
you've curated via your blog and social media profiles.
- Invite your readers to click through to learn more,
download an eBook, request a demo, etc.
- Make it easy for
readers to reach you and to share your content with their colleagues.
MIKE VOLPE
CMO at HubSpot
It's hard to create enough of your own original content to be able to tweet 15-20 times
a day. Having curated content that you can publish helps because it's things that they're
going to be interested in. I think curation can be a really important part of your overall
inbound marketing strategy." "
58
Social Media Channels
Status updates including links to curated content, shared via Twitter, Facebook and LinkedIn.
PROS CONS
• Social media feeds are updated constantly and in
real time. Though people may visit a site or check
their inbox only a few times a day, they are likely to
check their social feeds multiple times throughout
the day. That immediacy makes this channel
particulary well-suited for distributing content that
is time-sensitive.
• Thesocialchannelismadeforsharing.It'sextremely
easy for people to share, retweet, and otherwise
promote your curated content.
• It can take some effort to build up your audience
on a social channel.
• Getting noticed on fast-moving and "noisy" social
channels requires a certain critical mass of content.
If you are unable to post with consistency and a
fairly high frequency, your posts will get lost in the
shuffle.
• As of now, social media does not help articles rank
higher on search engines.
WHEN IS
SOCIAL MEDIA
THE BEST FIT?
• When your topic has a sufficient throughput of content.
• When you already have an existing or potential audience on social media
channels.
• When your content has the potential of being widely shared.
59
TWITTER
Since it can be difficult to squeeze an entire message into
140 characters, we recommend starting a conversation
with your readers by asking a question or voicing a strong
opinion.
FACEBOOK & LINKEDIN
New Title - Don’t be afraid to edit the title so it’s as relevant as possible to your audience.
- Include additional insight, opinion, and/or context.
- Encourage readers to get involved in the conversation.
- Always include proper attribution.
CONTENT
TEMPLATE
TIP
Quarter over quarter, our site trafic increased between 10-20%, also in turn impacted
our corporate website traffic, which overall, has increased between 18-25% since
implementing the (curation) site (along with the complementary programs we are
running around SEO, etc.)
"
DONNA PARENT
VP Marketing
Aternity
Curation ROI
60
Feeds
Real-time, standardized, automatic content syndication.
PROS CONS
• Really Simple Syndication (RSS) feeds give you a
standard way to share content across the Internet
in real time.
• People with RSS readers use them to subscribe to
specific feeds, so this is a more loyal audience who
are usually return visitors.
• Some search engines crawl RSS feeds, providing
the potential for SEO benefits.
• For some audiences, social media has replaced RSS
feeds since social media platforms provide more
room for annotation.
• It's also difficult to annotate your content within a
feed, making it more challenging to add your own
context.
• Most importantly the view provided by a feed
represents only a small window in time, meaning
that your content has a shorter shelf life.
WHEN ARE
FEEDS THE
BEST FIT?
When your audience indicates a strong preference for feeds. For example,
developers tend to cosume a high volume of content via feeds. If your target
audience includes developers, RSS feeds might be the way to go.
61
Embedded Widget
A small pane integrated via code on your existing web properties and used to display content that is
delivered via a feed.
• Widgets are relatively easy to implement using
Javascript code or by creating an iframe.
• You are able to complement original content
with third- party content in an unobtrusive
manner.
• Because they are rendered in Javascript (which
search engines do not recognize), the content
in widgets is almost never indexed by search
engines, so your keyword-rich curated content
does not impact your SEO performance.
• Since a widget is only a small component of a
larger site, you still have to worry about keeping
the rest of the page up-to-date manually.
• Widgets provide extremely limited real estate
which does not allow for visitor comenting
around the curated content.
WHEN IS AN
EMBEDDED
WIDGET THE
BEST FIT?
When your goal is to touch up your website with some fresh content you may
want to use a widget. For example, if you already have a corporate blog and
are satisfied with visitor traffic, a widget can help you provide some fresh third-
party content with minimal effort.
EXAMPLES & METHODS:
• 3M has an In the News widget on career website.
• IBM has an "Around the Web" widget on the IBM Big Data Hub microsite.
• You can also embed a Twitter widget on your site to syndicate content exclusively from your Twitter
Account.
PROS CONS
ANALYZE:
Measure & Optimize
.
JASON MILLER
Senior Manager,
Content & Social
LinkedIn
Curation can position your
company or brand as a defini-
tive source for topics and
trends relevant to your target
audience. Adding in your own
unique angle and thoughts to
curated content can turn it up
a notch higher and really drive
engagement.
Content curation is the jewel in the
content marketing crown for the
following 3 reasons:
1. Makes you a tastemaker by
providing context to your con-
tent and other people’s con-
tent.
2. Enables you to find and give
new life to your existing con-
tent.
3. Extends your content distri-
bution.
HEIDI COHEN
Chief Content O cer
Actionable Marketing
Guide
Content curation is Helping a brand showcase its
competence. When you curate you can't fake
true expertise. It shows through. You can only
curate what you really have had the courage to
explore, taste, digest and comprehend. To curate
provides one great opportunity to marketers who
can leverage subject-matter experts in their
niche: to position their brand instantly above all
others by becoming an information hub for
others in that space.
ROBIN GOOD
Top Tools for
Communications
Professionals
63
Most content marketing strategies rely on the same analytic measures as any other online
marketing campaign such as page views, visitors, and traffic growth. However, content
curation is unique among content marketing strategies because it relies on third-party off-
site content. As a result, audience behavior is very different from traditional online marketing
campaigns where all content is consumed within a brand’s online properties.
Let’s take a look at metrics to pay attention to specifically for content curation
initiatives, and just as importantly, misleading metrics that you should ignore as well..
64
METRICS TO WATCH
• Page Views and Visitor Growth. Similar to any
other content marketing campaign, to see if your site
is garnering a larger audience month over month, you
can simply track traffic growth month over month
in Google Analytics for page views and visitors. As
your site grows both in terms of authority within your
target audience by reputation, and in terms of search
engine optimization (SEO), you should hopefully see
a steady and healthy growth in your traffic numbers.
• Frequency & Recency. It’s especially important
to track if your audience is coming back to your site
for curation marketing initiatives. If you are providing
valuable content, then your visitors will keep coming
back to you as a trusted resource for a topic. If not,
your visitors will click off to a third-party article, and
will likely never return again. Either way, the metrics
will reveal this.
• Count of Visits measures how many times
are your visitors coming back to your site. If
the content you are curating is useful, your
site will be good at retaining repeat visitors.
• Days since Last Visit measures how often your
repeat visitors are coming back to your site. If you are
curating valuable content, this metric should reflect
the frequency of your curation and publishing habits.
Site/Blog
Metrics
65
METRICS TO IGNORE
Site/Blog
Metrics
• Total Site Visits. The most successful curators
focus on a single specific topic for a select
audience. If you are doing a good job curating,
you are likely doing this too. As a result, you
should set your expectation appropriately when
it comes to the total addressable site visitors. If
you have a highly specific topic for a particular
industry niche, even if you have a few hundred
visitors a day, you may be doing a great job.
• Comments. While commenting on your curated
content should not be ignored entirely, it should
be taken with a grain of salt. It’s naturally for your
readers to comment directly on the original article
where content is written. If your comment count is
low, that may be in fact be alright.
• Engagement, Bounce Rate & Visit Time.
These tend to measure success of sites extremely
well on sites with large amount of original
content, where users can spend a lot of time
on the site in a single uninterrupted session.
However, with curated sites, the content
consumption dynamics are very different. Visitors
often leave the curated site to view interesting
third-party content, and return again to read more
content. As a curator, you should not be overly
concerned about engagement, bounce rate and
time on site numbers.
66
METRICS TO WATCH
• Subscriber Growth. Assuming you have
a sign up form for your newsletter on your
site, list growth is one of the most important
metrics to watch. A steady growth in subscribes
demonstrates that people visiting your site
find your curated content valuable enough that
they want the content pushed to them via email.
• Opt-outs & Unsubscribes. On the flip side, you
should keep an eye on opt-out and unsubscribe rates.
If you find that many of your subscribers are leaving,
there are a couple of things you can do: email them
less often (perhaps change from a daily to weekly
list), segment your list by topic (so the content is
more relevant to them), pay more attention to the
content you are curating (perhaps you are being too
self-promotional), or be more consistent (you may be
curating sporadically which makes you less trusted).
METRICS TO IGNORE
• Open Rate. While curated newsletters typically
enjoy the highest open-rates, more than lead
nurture, or promotional emails, open rates are often
misleading. Open rates for any email newsletter can
only be computed for readers who click through on
links or disable images in newsletters. So if you see
a 25% open rate, the actual open rate is likely much
higher
Email Newsletter
Metrics
• ClickThroughRate.Monitoringyourclickthrough
rate is important to see how valuable your content
is in isolation. If you find that you your audience
is clicking through on your curated content, then
its relevant, timely and valuable. However, on the
flip-side, a low click-through rate can be deceiving.
Many readers may simply get value by skimming
the headlines, even without clicking through.
67
Social Meida
Metrics
Feed
Metrics
METRICS TO WATCH
METRICS TO WATCH
• Followership/Fan Growth. If you are sharing
your content over social channels such as Twitter or
Facebook,agoodmetrictotrackisyourfollowership
or fan page growth. While a larger number of
people may be viewing your content as they browse
Twitter, the ones who value your content and want
to continuously receive it will follow you, (or they
may simply be hoping for a follow back).
• Views, Click-throughs, Subscriptions. To measure the success of a feed,
you will want to see if it's being viewed and if people are subscribing to it.
To track consumption (views, click-throughs) and retention (subscriptions) of
your feed, use feed analytics tools, such as FeedBurner and FeedBlitz.
• Retweets. Another social media metrics to track
is retweets. While this is a metric for any content
marketer, curators can employ this little trick to
better track the spread of their curation efforts:
when you share a third party articles on Twitter,
retitle the headline of the article. This allows you to
share your perspective, make it more appealing but
also more cleanly track retweets.
68
While many of the metrics above are in common with
the usual content marketing metrics, curation does
change things quite a bit by providing a different
content consumption experience. By far, most high
levelmetricsstaythesame,butnewcuratorsareoften
thrown off by strange and often disturbing looking
metrics such as bounce rates which they should be
ignoring. Hopefully this provides you with a quick
overview of the metrics that work best for
curation.
By using these metrics to assess the
performance of all your content
curation initiatives, you will be able to
rankthemintermsofreach,conversion,
and ROI against your specific business
goals.
WHAT'S NEXT?
6
RYAN SKINNER
Account Directior
Velocity Partners
The single biggest benefit of curation? Earning a specific market's interest - repeatedly
and consistently - by selecting and presenting the news, stories and ideas that a market
wants to see, based on a refined understanding of what drives them." "
CURATION OBJECTIVES
RESOLVED
71
Won't I lose my audience if I send
them to other peoples' content?
CURATION
OBJECTIVES
RESOLVED
A frequent concern among new curators goes something like this: "If I am constantly linking
to third party content, sometimes even my competitors, why would people come back to my
site?" While this is a valid concern, for the uninitiated, there are some straightforward editorial and
technical tactics that increase the rentention rate of your visitors.
From an editorial perspective, if you are consistently delivering value to your readers by curating relevant
content, the majority of your visitors will come to rely on you as a trusted resource and return to your site on
a regular basis.
REAL WORLD EXAMPLE
On the Drudge Report, Matt Drudge offers only links to third party news sites such as Fox
News and CNN. And yet, the Drudge Report has become one of the most visited and highly
influential online publications in the news space. This is because, through consistent,
frequent, and well-done curation, he has earned a position as a trusted source for content
his audience wants. His readers keep coming back to his site because they believe it's the
only way to get all that information in one place. This is exactly the kind of mindset you
hope to create with your readers.
72
Won't I lose my audience if I send
them to other peoples' content?
CURATION
OBJECTIVES
RESOLVED
From a technology perspective, your content curation should offer at least three ways to
keep visitors engaged within your ecosystem:
NEW TAB
VS. SAME TAB
SHARE BAR
CONTENT
RECOMMENDATIONS
You should be able to configure
settings to pop open a new
browser tab when a visitor clicks
an article headline.
This leaves the original tab,
containing your site, available
to them when they are finished
reading the curated article at its
source site.
However, studies have shown
that opening a new tab can
actually decrease revisits, because
it disables the back button in
browsers.
A share bar is a narrow bar that
appears at the top of a third-
party article when it is accessed
from your site. This bar reminds
the reader that they found the
content via your site and makes
it easy for them to share that
content and/or return to your
site. A share bar can often be
configured to include additional
article recommendations that will
improve your site's "stickiness" by
driving readers back to your site.
Another way to improve site
stickiness is to use a content
recommendation plugin that
appends a list of related articles to
the bottom of each article landing
page on your site. This encourages
visitors to dive deeper into your
site by serving up a continuous
stream of curated content that is
immediately relevant based on
their specific interests.
BETH KANTER
Social Media Expert
The single best benefit to
content curation to content
marketing is that it helps
build the expertise of
the organization and the
individuals who work there
which in turn builds thought
leadership and can give you
a competitive advantage.
"
"
IAN CLEARY
Founder
RazorSocial
With the overwhelming
volume of content available,
using a content curation
tool is absolutely essential.
It saves you significant time
and helps you identify the
diamonds in the rough. That
is the great content you
never want to miss out on!
"
"
74
Is content curation ethical?
CURATION
OBJECTIVES
RESOLVED
Content creation can be perfectly ethical, as long as you abide by the following
best practices:
1
CURATE FROM A WIDE VARIETY OF
SOURCES
Consistently sharing content from the same
one or two sources could put you into an ethical gray
area because you'd be benefitting almost entirely
fromthecontentofoneortwoauthors.Thiscouldalso
give your readers the impression that you aren't very
knowledgeableaboutotherindustryresources.Avoid
these pitfalls by curating content from many different
sources. This exposes your audience to a wider range
of information and ideas and also positions you as an
authority who's widely read and well-rounded.
DON'T REPUBLISH THIRD PARTY
CONTENT IN ITS ENTIRETY.
Copy and pasting a whole article from another
site isn't content curation; it's actually piracy if you
don't have the content creator's permission! If you
republish a complete piece, there's no need for your
audience to click through and read the full piece,
which deprives the original content creator of that
traffic. Reproduce only those portions of the headline
or article that are necessary to make your point or to
identify the story. you should be linking to the original
source and providing your own commentary around
any direct quotes you excerpt from the full piece.
The more you link to third parties' original content,
the more likely they are to link back to you, which
ultimately improves your SEO.
2
75
Is content curation ethical?
CURATION
OBJECTIVES
RESOLVED
ATTRIBUTE AND LINK TO THE
ORIGINAL SOURCE.
Clearly attributing the original creator shows
your audience that you value that content and
are curating in an ethical manner. This also gives
respect to the original creator and potentially
sends them traffic, which most content creators
really appreciate. Make sure you're linking to the
original creator, not another curator who has
shared the content just as you are doing.
3
ADD VALUE BY INCLUDING YOUR OWN
POINT OF VIEW.
Instead of simply summarizing or repeating
what the original piece said, take curation a step
further and provide your own context or insights
on the piece. This increases the value your readers
get from your curation, reduces the potential for
ethicalissues,andhelpsyourcontentstandoutfrom
the pack. Make sure that your own commentary
is longer than any sections you excerpt from the
original piece.
4
A FINAL WORD
CONTENT MARKETING IS NOT GOING ANYWHERE
It is the natural evolution of the marketing conversation. Fueled by technologies that give customers
broader, deeper access to information and insights, the path to purchase has expanded far beyond its
old, narrow boundaries. Today, the buyer journey is a wildly twisting path through a veritable jungle of
brand-, industry-, and customer-generated content.
Your job as a maketer is to help prospects find their way through the jungle - hopefully - to your front
door. Your created and curated content gives your prospects a trail to follow. It helps guide them, step-
by-step, from Point A to Point B. But, because the path is long and each prospect's journey is unique, your
content has to cover a lot of territory. It has to be there at every fork in the road, or your prospects will
pick up someone else's trail.
77
It'stheefficientwaytocovermoreterritorywithout
having to expend substantial resources. It helps
you meet your customers wherever they are on
their journey and provide exactly the information
and insight they need at that moment. It also
helps you increase your credibility by establishing
your brand as a subject matter expert and industry
thought leader. Done right, content curation
positions you as the go-to resource and trusted
guide for your entire industry. That's a good place
to be.
As with any marketing initiative, content curation
willonlysucceedifyoubeginwithastrongstrategy.
You need to have a clear sense of what you hope
to accomplish and an initial framework for how
you're going to deliver against those goals.
CONTENT CURATION GIVES YOU THE ABILITY TO BE IN MORE PLACES MORE OF THE TIME.
The most effective marketing is no longer just
aboutyourproductorevenyourcustomer'sneeds.
Today's most evolved marketers understand that
their stratedgy needs to include a larger ecosystem
that considers their entire market and industry.We
hope, having read this guide, that you now have
a better understanding of exactly how content
curation helps you do just that.
78
Additional Resources
eBook:
The Comprehensive
Guide to Content
Marketing Analytics &
Metrics
eBook:
Business Blogging
Secrets Revealed
eBook:
Content Marketing
Tactics Planner
eBook:
How to Feed the
Content Beast
eBook:
Content Marketing
Done Right:
Ethical Curation
eBook:
5 Steps to Becoming
a Content Curation
Rockstar
eBook:
4 Steps to Content
Marketing
Enlightenment
eBook:
Look Book Content
Curation Case Studies
eBook:
Stop Egocentric
Marketing: Content
Marketing Strategy
LinkedIn Group: Content
Marketing Forum
And more online
at curata.com/
resources
Founded in 2007 in
Cambridge, MA.
Founding team from MIT,
Google, Microsoft.
Content marketing
thought leadership
recognized by Forbes,
Huffington Post,
CMO.com, Content
Marketing Institute,
MarketingProfs, Heidi
Cohen, Joe Chernov and
others.
Curata
Who are we
A few of our customersA Quick Snapshot ...
?
Curation Software to Fuel Your Content Marketing Engine
#9: Does your share bar have a close button?
If you are using a share bar or iFrame, give the
reader an option to close the iFrame or Share
Bar to view the content without it.
Checklist: 12 Tips for Content Curation
Tapping into the power of curation to complement your created content.
#1: Have you curated from multiple sources?
Check the number of articles that you leverage
from any single source; specifically curating
those articles that are directly relevant to your
audience. Good curation is just that, sorting
and searching through the content to find the
best stu .
#2: Did you include only a small portion of the
original content?
Reproduce only those portions of the headline
or article that are necessary to make your point
or to identify the story. Do not reproduce the
story in its entirety.
#3: Is your excerpt too long?
If you are re-posting an excerpt from the
original article, make sure your excerpt only
represents a small portion of the original article.
#4: Is your image thumbnail size?
When sharing images only share a portion of its
original form, such as a thumbnail, unless you
have explicit permission to share the full-size of
the image.
#7: Is there a clear link back to the original
source?
Linking to the original source may drive
tra c away from you momentarily, but makes
you more credible for identifying relevant
content in other well-known publications.
#8: Is your original source link buried?
Link back to the original article prominently, not
buried all the way down at the end of post.
#10: Are your no-follows turned o ?
The no-follow attribute on hyperlinks tells
search engines not to give SEO credit to the
site you have linked to. Don’t use no-follows on
your links to the original publisher’s content.
#11: Did you include your own commentary?
Inject a bit of creation in all of your curation
e orts. Add your own voice to your curated
content. (e.g., provide context for the material
you use, add your own insight and/or guidance
for your audience)
#12: Is your annotation longer than the
excerpt?
Make your commentary longer than the excerpt
you are reposting. This is also good for SEO
because it reduces the amount of duplicate
content.
5
#5: Did you retitle the article you curated?
Retitling curated content means you are no
longer competing for the same title in search
results. You can add your own spin and you
can incorporate keywords that are important to
your organization.
#6: Is your original source clearly identified?
Demonstrating that you have curated content
from a wide variety of sources, and content
from some very reputable sources, makes you
more credible as well.
Curata’s content curation software helps content marketers find, organize,
annotate and share the best 3rd party content to their audience to complement
their own original content on any digital property.
Curata
What does our software do?
We started at zero and now at
8,000 to 10,000 page views per
month and growing
approximately 10% each
month.
We doubled tra c this quarter
over last.
Curata makes me look good.
We leverage Curata as a means for
providing news fodder on our
Facebook and Twitter pages as a
means for driving bi-directional
tra c.
"...we see a 10% growth in page
views per month...
Curata helps me save time... what
used to take me a few hours, I can
do that in a matter of a half hour.
curated two articles in the
newsroom that were immediately
syndicated and picked up by
Google as a news source.""If I woke up tomorrow without my
Curata platform, I'd be looking to
replace it."
Curata
What are our customers saying about us
Get a demo of Curata at
curata.com/demo
?
Curata, Inc. is the leading provider of business grade, content curation software that enables
marketers to curate and create the most relevant and highest quality content as part of a
successfulcontentmarketingstrategy.Best-in-classmarektersacrossawiderangeofindustries
rely on Curata to quickly find, curate, share and analyze content on specific issues or topics
in order to establish thought leadership, own industry conversations and drive qualified web
traffic. Curata was founded in 2007 and is headquartered in Boston, Massachusetts.
www.curata.com
www.curata.com/blog

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๊The Ultimate Guide to Content Curation

  • 1. The Ultimate Guide to CONTENT CURATION
  • 2. 2 HOW TO USE THIS GUIDE This ebook is intended as a hands-on guide to adding curation to your content marketing mix, including optimizing its impact. From program strategy to launch, this eBook walks you through each important consideration and decision. In addition to identifying and clarifying strategic curation concepts, it also provides a set of tactical frameworks to help you pick your topic; find, organize, share, and promote your content; and analyze your curation programs’performance. This guide is organized into four main sections: 1. WHY content curation is a good idea, including a look at the new Buyer 2.0, the dawn of content marketing, and why you and your audience will value curation. 2. WHAT content curation is, and how it fits in the context of the overall content marketing mix. 3. HOW you can put content curation to work for your brand including a detailed, step-by- step look at what, when, where, and how to curate effectively. 4. WHY you’re curating content in the first place - a full-circle look at performance, measurement, and optimization. Jump in wherever it makes the most sense for you and let's see how we can maximize the ease and effectiveness of your curation initiatives. The Team at Curata
  • 3. TABLE OF CONTENTS Foreword Introduction Content Curation: The Basics Step-by-Step Guide to Content Curation Find Final Word Additional Resources Curate Share Analyze: Measure & Optimize Curation Objectives Resolved 4 5 15 23 27 42 47 62 68 76 78
  • 4. 4 Pawan Deshpande CEO and Founder, Curata FOREWORD Asmarketers,manyofusknowthatfresh,useful,andentertainingcontentisapowerful way to attract prospects to our brands, build brand affinity, and improve customer retention and loyalty. We know that to fully realize the power of content marketing, we need to consistently deliver content that meets prospect needs across the entire spectrum of the buying cycle. Most of us also know that creating all that content is hard. We're no longer “just marketers.” We are now publishers. In this content- driven landscape, we are responsible for producing huge amounts of content. Unfortunately, most marketers don’t have the time, staff, or budgetary resources to publish great (or, even good) content day in and day out. We're doing the best we can, but it’s impossible to stay ahead of the demand. That's where content curation comes in. It's the smart, efficient way for you to meet the content needs of your organization and your prospects without additional resources. This guide will you walk you through everything you need to know about getting started with curation and provide you with the tactics you need to succeed. Before you know it, you’ll be able to easily publish compelling, relevant, and timely content on a daily basis. This content will help: support lead generation, increase overall awareness of your brand, and establish your company as a go-to resource and industry thought leader. Whether you are new to content curation, a veteran curator, or an agency curating on behalf of clients, the case studies, examples, and best practices included in this guide provide valuable insights into what goes into great content curation. This eBook also includes insight from over 20 content marketing experts, who each answer the question: What's the single biggest benefit of curation to content marketing? Share this eBook:
  • 5. Who is the Buyer 2.0? What Value is Content Curation? Why Curation - Why Now? INTRODUCTION:
  • 6. 6 TODAY'S BUYER 2.0: An Opportunity for Best-in-Class Marketers Taking a New and Much More Complex Road to Conversion The path to purchase used to be a straightforward line from Point A (buyer need) to Point B (conversion). It was easy for marketers to guide and even control the prospect's journey along this narrowly defined series of steps. There were limited sources of information and even more limited channels through which a prospect could access that information. But, you know all that's changed. Today's buyer is hyper-connected in real time via multiple devices and channels to an inexhaustible avalanche of information including brand-generated, consumer-generated, and media-generated content. This buyer isn't waiting for you to tell him what to do next. This buyer isn't interested in the old-fashioned, straight line from Point A to Point B. He's bushwhacking his own, often circuitous, path. You no longer have control over the message, the medium, or the buyer journey. In fact, according to Sirius Decisions, 70% of the buyer journey is completed without any sales involvement. So, how are buyers making their purchase decisions, and - more importantly - how can you influence those decisions? A B
  • 7. 7 Enter Content Marketing Youunderstandthatreaching,engaging,andinfluencingprospectsisallabout content, but it's not just about any content. Your prospects are overwhelmed by low quality content that doesn't deliver on its promise, or even serve any recognizable need.What they need and want is content that is deeply relevant and provides actual value (in the form of education, resources, solutions, and/or entertainment). Today's buyer is savvier and more demanding. They expect more. And, if you can't provide content they can actually use, they'll go elswehere. Just to stay on this buyer’s radar, your content must be current, frequent, andconsistent.Toearntheirtrust,thatcontentbetterbeworthconsuming. Each piece you publish must demonstrate your expertise, thought leadership, and/or provide a solution to a specific problem. It’s not easy to keep up. Unless you have a bottomless budget and endless resources, you’re going to need to supplement your original content. In fact, even if you have the best content in the world, they will still search elsewhere for additional perspectives. When you curate top notch information and resources for your audience, you are showing that you have their best interests in mind. By providing useful information, people in turn build trust in what you offer and you build up your own authority as a relevant information source.When trust is built, loyalty is created, and the more valuable curation you consistently provide to your potential customers, the more opportunities you have to grow your business through a content marketing philosophy. " " ARNIE KUENN CEO Vertical Measures
  • 8. 8 Why Content Curation? Why Now? In the beginning, there was content marketing, and it was good. Early adopters reaped a high return on their investment, easily impressing prospects and customers with their blog posts, ebooks, webinars, podcasts, and other content. But, no gold rush lasts forever. As more businesses jumped onto the content marketing bandwagon, it has become increasingly difficult for marketers to maintain the frequency and quality required to ensure both top- of-mind awareness and a brand’s position as an industry thought leader. Content curation helps you compete effectively and efficiently, and it provides unique benefits that are critical in today’s market. BOTTOM LINE? Content curation provides: 1. An opportunity to provide additional value to your audience by serving the best content that the Internet has to offer. 2. A low cost way to complement your own created content.
  • 9. 9 Content Curation is Key to Overcoming Five of the Top Ten Content Marketing Challenges Content curation evolved naturally. Year after year, industry surveys produce an almost identical list of the challenges that foil content marketing success. In the 2015 B2B Content Marketing Benchmarks, Budgets, and Trends - North America report jointly produced by the Content Marketing Institute (CMI) and MarketingProfs [1], five of the ten most-cited pain points are ones that can be largely alleviated by integrating curation into the content marketing mix: [1] Source: B2B Content Marketing: 2015 Benchmarks, Budget and Trends – North America http://www.slideshare.net/mprofs/2015-b2-bresearch-final-39729380 #1 - Producing Engaging Content (54%): Curating onlythehighestquality,mostrelevantcontentensures better engagement with your audience. #2 - Producing Content Consistently (50%): Regular curation makes it easy to increase your publishing frequencywithouttheheavyliftingofcreatingoriginal content. #4 - Producing a Variety of Content (42%): Curating content from a diverse set of sources ensures a variety of both formats and voices. DAN MOYLE, Multimedia Marketing & Communications Specialist at Amerifirst Content Curation is about creating value by identifying the best and most relevant content for your readers, highlighting the main points and wrapping your own insight and guidance around that. The smarter we get, the better our tools are, the more we can do that in a regular and ethical and respectful way. " "
  • 10. #5 - Lack of Budget (41%): Content curation does not have to be a hugely time-consuming task, so you don’t have to allocate additional resources in order to reap the benefits. #6 - Gaps in Knowledge and Skills of Internal Team (34%): Whether the gaps have to do with tactical content production or subject expertise, content curation helps you bridge them by integrating additional expert insights and lightening the burden of technical and artistic content development. The same report also indicated that content curation is one of the areas B2B marketers are most interested in exploring further. One cannot underestimate the brand lift from great content curation. When you stand on the shoulders of giants (i.e., associate with and amplify the best content and thought-leaders in your industry), your view (and brand) can only improve. " " JEFF ROHRS Exact Target
  • 11. JAMIE WHALEN Manager Content Marketing Lion Bridge My goal is to make sure that I am consistently answering the questions my customers have each and every day. The curation method of finding, organizing and annotating has been one that has served me very well. When you are finding (seeking out new content), organizing (love the editorial calendar) and annotating (sharing the goods) with others that crave the answers to daily pain points you are helping to show not only relevance but also key expertise in your specified field. The most important benefit of curation—done really well—is building trust with your audience. You could toss in the tired "thought leadership" phrase here or its siblings—authority and expertise— but the mission is the same. If you're a thorough and thoughtful curator of the high quality content that's truly useful to your customers, you earn their trust by continuously demonstratingyouhaveafirmgrasp of the challenges they grapple with daily. BARRY FELDMAN Founder Feldman Creative
  • 12. 12 Content Curation is the Ultimate Way to Boost Credibility and Influence While many marketers have evolved from a product- focused marketing approach to a content-focused one, only the most enlightened B2B marketers have realized that to maximize the effect of content marketing, it needs to be market- or industry-focused. The lens through which marketers view their content has expanded. It is no longer enough to be able to talk about your product or even about your customer’s needs. Truly evolved content marketing includes providing industry-level insights. To position your brand as a trusted resource, you need to think like an industry analyst. In the same way that the conversation is no longer about you (or your product), the voice you bring to the conversation cannot be only yours, but must include the expertise, insights, and opinions of others. Curation is how you bring added dimension to your content marketing. JEANNINE ROSIGNOL, VP Marketing Communications at Xerox says the combination of the original and curated content, [Content curation] gives our prospective clients a fuller picture of the topics they read about. " " In this way, Xerox uses curated content to educate and inform on a broader, industry-wide scale.
  • 13. 13 Adding content curation to your content marketing mix also delivers these benefits: In short, content curation helps you deliver an improved content marketing ROI, lower per-lead costs, greater efficiency and increased credibility. IMPROVE SEARCH ENGINE OPTIMIZATION: Curated content becomes additional indexable pages that provide more doorways into your site via search engines. ESTABLISH CREDIBILITY AS A THOUGHT LEADER: Curated content helps you develop go- to web resources that improve your credibility and encourage visitors to trust you as the authority on your topic. SUPPORT LEAD GENERATION: Curated content drives incremental site visits that increase the potential for landing quality leads. STREAMLINE LEAD NURTURING: Curated content is easily repurposed via newsletters, emails, and other channels to make lead nurturing simple and consistent. COMPLEMENT SOCIAL MEDIA AND BLOGGING: Curated content supplements your social media publishing schedule and helps facilitate social media conversations not only with prospects and customers, but also with peers.
  • 14. 14 Companies of All Sizes are Tapping Into the Benefits of Content Curation Green Data Center News by Verne Global The small team at this data center company, based in Iceland, tapped into the power of content marketing and curation to create the industry’s leading web site on green data center news. Green Data Center News has enabled Verne Global to connect with prospects on a daily basis, easily get global press coverage, and save over $100,000 in expenses for outbound marketing staff and web site development.” Read the full case study. IBM Evenindustrygiantsbenefitfromaddingcontentcurationtotheir marketing mix. IBM uses curation to source third-party content on relevant themes for its Big Data & Analytics hub, “Around the Web.” This helps establish them as an industry insider and thought leader, complements their social media marketing, and also attracts influencers who may contribute to the site. Read the full case study.
  • 16. 16 QUICK REFRESHER: What Is Content Curation, Exactly? "Content curation is when an individual (or team) consistently finds, organizes, annotates and shares the most relevant and highest quality digital content on a specific topic for their target market." Curata A person, not simply a computer algorithm. Added value: perspective, insight, guidance. Being discerning, discriminative and selective. Not a one-time event or activity. A laser focus on your audience. Curation is. . .
  • 17. 17 An Example of Content Curation 1 2 3 4 5 A new title and thumbnail are used to better contextualize the article referred to in this curated blog post. Annotation: The marketer introduces the reader to the curated post, putting it in context for the reader. Snippet: A couple of sentences are quoted from the original post. Insight: The marketer adds their own insight to further contextualize the curated post and add value for the reader. Clear attribution and link-back as part of ethical curation.
  • 18. 18 The Art of Content Curation is Not a New Concept Content curation is inspired by real-world curation such as is done with art for museums: • A curator at an art museum finds masterpieces that are related based on a shared point of interest (topic, region, artist, era, medium, etc.). • The curator then organizes the pieces into a collection, buildingamorecohesivenarrativearoundtheindividual pieces through context. • Lastly, the curator shares the collections with others via a gallery which provides a centralized point of access and the oportunity for additional interactions, conversation, and learning. • As a subject matter expert, the museum curator provides visitors with easier access to and deeper understanding of the art. You create similar value as a content curator, finding and organizing quailty content, building a contextual narrative around it, and providing expert insight.
  • 19. Even in our crazy, hectic, always-connected world, you still can't be everywhere all the time.That's where content curation comes to play. If you're a content consumer, curation from trusted sources means you spend less time finding what's most valuable to you. They take on the work of finding and analyzing content to make sure that it's relevant. If you're a content producer, curation is evidence that you're willing to admit that you don't know it all. You'll build credibility by bringing other experts to the table. " " CARLA JOHNSON President Type A Communications Content curation is a fantastic option for companies looking to grow their content strategy. Many companies don't have the bandwidth to create original, high quality content. By curating other thought leadership, you are expanding your in-house content to include resources created by other like-minded leaders. " " DAYNA ROTHMAN Senior Content Marketing Manager Marketo
  • 20. 20 Key Points to Remember About Content Curation • You can curate content from a wide variety of online sources including trade publications, social media profiles, blogs, scientific journals, news outlets, and more. • You can organize them using rich and tailored taxonomy by grouping and categorizing related content. • You can share content with your audience via many different channels including websites, social media feeds, blogs, mobile apps, widgets, and email newsletters. • Content curation is not aggregation, which lacks the human touch. • Content curation is a fundamentally human process. At the center of it all is the curator - you - hand-selecting which content to share, determining the organizational method that will increase accessibility and usability, and adding context and insight that will aid your audience in gaining a deeper understanding of the content. • Content curation is not content farming, which involves unethically pirating third-party content and publishing high-quantity, low- quality content. When done right, content curation is ethical and beneficial to all parties involved: you (the curator), your prospects (the audience), and your third party sources (the original content creators).
  • 21. 21 Content Curation's Role in the Marketing Mix What is your [desired] content marketing mix for each type of content? Created Content 65% Curated Content 25% Syndicated Content 10% 0% Insight/Guidance • Enlightened content marketers strive to create 65% of their content with the remainder being 25% curated and 10% syndicated. The Objectives? 1. Better leverage resources 2. Improve the ideation process 3. Better engage buyers through higher value content Best-in-class Marketing Mix 65% Created 25% Curated 10% Syndicated Curata's 2014 Content Marketing Tactics Planner If you use this graphic, please cite Curata and link to http://bit.ly/CMTactics2014
  • 22. 22 BOB MEYER President & Co-founder MPS Connect “We started at zero and are now at 8,000 to 10,000 page views per month and growing approximately 10% each month with curation.” " " PAM DIDNER Author Global Content Marketing The biggest benefit of content curation is to stretch your marketing budget so that you don't need to createallcontentfromscratch.Select content intelligently and carefully so that they will read your curated content with a sense of wonder such as 'Wow, that's interesting...' or 'Oh, I didn't know that...'" " "
  • 24. 24 5 Steps to Successful Curation There are five primary activities required for developing and maintaining an efficient, effective, and ethical content curation practice: 1 DEVELOP YOUR CURATION STRATEGY: objectives & topics 2 FIND your sources 3 CURATE by organizing and editorializing 4 SHARE via a variety of channels and mediums 5 ANALYZE and optimize your content curation performance
  • 25. 25 The following section will walk you, step-by-step, through each of these activities so that you have a clear sense of what it takes to build and manage your own content curation program. At the end of this ebook, you will find some resources that provide additional or complementary information, and you can always reach out to our team here at Curata.We'd be happy to answer your questions. (marketing@curata.com) Be aware, however, that there are efficient and not-so- efficient ways to curate. While the vast majority (more than 80%) of respondents handle content curation in- house, almost half (46%) of these folks are spending more than two hours per day on curation. These marketers are likely curating manually, starting from scratch each day and wasting valuable time on inefficient systems. Implementing a content curation platform would improve their performance substantially.
  • 26. 26 Define Your Objectives Content curation can be used externally (for marketing purposes), or internally (for knowledge management and competitive intelligence). This guide is focused on the marketing side of things, but since the majority of the best practices covered are relevant for any use case, let's look at a few other possibilities: MARKETING Share content to inform, educate, and influence your prospects and customers, simultaneously strengthening your brand's position as a go-to resource and industry thought leader. PUBLISHING Build an online destination that can be monetized via advertisements or sponsorships. KNOWLEDGE MANAGEMENT Educate an internal audience, such as a team of researchers, on a particular topic. COMPETITIVE INTELLIGENCE Inform internal stakeholders on relevant news. For example, you might use curation to keep your sales team up-to-date on your competitors and industry.
  • 27. FIND
  • 28. 28 Pick Your Topics (aka "Staking Out Your Territory") Picking your topic is a critical first step in developing a successful content curation program. Unlike other parts of the curation process, which are performed on a repetitive basis, picking out your topic is typically something you should only need to do once. This isn't to say that your topic area won't evolve or expand down the road, but you can make sure that you're starting on the right foot if you engage in proper due diligence. In many ways, picking a topic is analogous to picking a market for a product.You have to find the perfect fit, the perfect balance of supply and demand. Imagine you have a great idea for a product. You hire a great marketing team, genius engineers, and manage to pull off a flawless launch. All of that is impressive, but if there is no inherent market need for your product, it'll never get off the ground. If you make the same mistake by jumping to conclusions about what your audience wants, you will wind up with a topic choice that is inherently flawed. When that happens, no matter how well you find, organize, and share content, your chances of success are slim. In the next few pages, we will walk you through a proven, step-by-step process to help you pick a winning topic. RAND FISHKIN Founder Moz The greatest benefit of curation that I see is to help distill signal from noise and become a trusted and authoritative resource in your field. If you're the source of what's truly important and useful, you can stand out even in crowded markets and earn a significant audience. " "
  • 29. 29 The 3 Elements of a Perfect Curation Topic There are three factors you must consider if you want to find the just-right topic: 1. Competitive Landscape: How much competition is there for this topic? 2. Audience Interest: Is my target audience interested in this topic? 3. Content Landscape: Is there sufficient content on this topic for me to curate? Ideally, you’re looking for a topic that: • Has relatively low competition (meaning it isn’t already widely covered) • Is of specific interest to your audience • Has generated sufficient content in the market for curation If you are able to find a topic that meets all three of these criteria, then you have found a great topic for curation. Let’s take a closer look: Competitor Landscape Audience Interest Content Landscape Not relevant to target audience Saturated. Too many audience Insufficient content for curation 1 23
  • 30. 30 STEP 1 Survey the Competitor Landscape Your competitive landscape includes any other sites that cover your chosen topic. Curationcanhelpyoufindyourcompetitorsandassess how well they present their content. This process will help you uncover curation opportunities such as sites thatcoveryourtopiconlysomeofthetime(alongwith other topics) or sites with low publishing frequency. In either case, curation makes it easy for you to add value by hand picking and sharing only the content that CAN I CURATE BETTER THAN THEY CAN? IS THERE A BETTER PERSPECTIVE OR OPPOSING POINT OF VIEW? CAN I BROADEN OR NARROW MY TOPIC? Can you make your curation site more attractive to readers by offering greater depth of coverage, relevancy, and/or consistency? Can you curate the same content from a different angle, highlighting a unique take on the topic? Can you use increased specificity or, conversely, greater scope of topic to increase your content's "discoverability?" If your initial topic was offshore wind farms, how could you better reach and serve your audience if you narrowed your focus to Atlantic wind farms, or broadened it to wind power? is most relevant to your audience. Your stiffest competition is any other well-maintained, curated publication on your topic. If you discover an existing curation site that rivals your own best intentions, ask yourself these three questions: 1 2 3
  • 31. 31 Survey the Content Landscape In order to become a successful curator on your topic, you must have enough content to curate. A quick and easy way to begin assessing the available content sources uses Google and social media: Assuming you find enough quality content via these basic sources, you should be able to find at least four articles per day that are worth sharing with your audience. If you're able to hit this frequency benchmark without any trouble, you will know you have a viable topic for ongoing curation. As you continue your curation, you will discover new sources that expand your source list, giving you and your audience additional variety and perspective. Plug your desired topic into Google News Sort your results by date to see how many articles are being created per day or week. Do the same exercise in Twitter, Facebook, and LinkedIn Review blogs that cover your topic, either consitently or intermittently. STEP 2
  • 32. 32 STEP 3 Determine Your Audience Interest Speaking of your audience, even if you have found a topic that passes the competitor and the content tests, the most important hurdle remains. You must ensure that your topic is of interest to your target audience for your business. Without this critical element, your curated content will fail to capture or hold the attention of your audience. Google's Keyword Planner is a simple way to determine audience interest and designed to help advertisers measure keyword search volume (for pay-per-click campaigns). Google's Keyword Planner can also easily doubleasaproxytomeasurethegeneral level of online interest in a given topic. If the Keyword Planner shows that there is general interest in your topic, you still need to make sure that your audience shares that interest. The best way to determine this is to ask. Using either interviews or a simple survey,askasampleofyourcustomers for their opinions about your topic - how important it is, whether they feel they have information on it already, what specific questions they have.
  • 33. 33 Putting It All Together: Find Your Sweet Spot The perfect topic will obviously pass all three tests: competitor, content, and audience. However, curators often need to work with a topic that is not quite perfect and only passes two of the three tests. While not ideal, such situations can sometimes be salvaged. For example: IF YOUR TOPIC PASSES COMPETITOR AND AUDIENCE INTEREST TESTS, BUT NOT THE CONTENT TEST. Say you have selected the topic "paper based liquid chromatography." There are no other resources dedicated to this topic and you have established that your audience is deeply interested in the topic. However, there's very little third-party content available, making it almost impossible to curate content on a regular basis. One possible way to make this topic more viable would be to include it within the broader topic of "liquid chromatography.” Since you would be able to source more content, this would allow you to meet your audience need within the context of the broader industry topic. IF YOUR TOPIC PASSES THE CONTENT AND COMPETITOR TESTS, BUT NOT THE AUDIENCE INTEREST TEST. Maybe your company sells outsourcing services and your target audience is VPs of Engineering at software companies. You have chosen the unique topic of “next generation tablets." There are no other sites dedicated to this, but there is sufficient third-party content. However, the topic has nothing to do with your business. Though you may attract an audience interested in new technology, the VPs of Engineering who you want to reach are interested in topics that are more specific to their needs. A better topic choice would be something like“outsourcing management best practices."
  • 34. 34 Putting It All Together: Find the Sweet Spot (continued) IF YOUR TOPIC PASSES THE AUDIENCE INTEREST AND CONTENT TESTS, BUT NOT THE COMPETITOR TEST. Assume you sell a secure iPhone operating system that can be managed by enterprise IT departments. You have chosen the topic "iPhone Business Productivity tips and news.” This topic caters to the right audience: iPhone-oriented business professionals and there is a great deal of content available. However, there is an established publication on this exact topic that has a dedicated full-time staff that not only curates, but also creates original content multiple times a day. You chances of displacing them are seriously slim. To avoid going head-to-head with an established publisher, you may want to choose a topic that is still relevant, but perhaps even more specific to your audience niche. In this case, something like "iPhone security issues in the enterprise." Think of your topic as your territory. It is the area of expertise you want to “own.” A topic that passes all three curation tests - competitor, content, and audience - will give you the best opportunity to successfully become known as the go-to resource and industry thought leader on your topic. Once you’ve identified this key piece of the content curation puzzle, you’re ready to begin curating in earnest.
  • 35. JAY BAER Convince & Convert To produce enough content to meet the information and Youtility needs of your entire audience, it's almost impossible to do it all yourself, from scratch. Curated content allows you to broaden your content topics and do so in a fast, cost-effective way. " " TODD WHEATLAND Author Curation allows you to scale your conversations beyond what you can afford to initiate with original content only. By understanding your audience, curating relevant content allows you to host a broader range of discussions and act as a hub of information broader than what you could create on your own. " "
  • 36. 36 Example of Selecting a Great Topic IBM's Smarter Planet IBM uses Smarter Planet to educate professionals about smarter systems. They first surveyed their competitors and the current technology landscape before deciding that their audience (mainly IT professionals) would be interested in news about smart systems.
  • 37. 37 KNOWN AND TRUSTED SOURCES These are sources that you, and likely your audience, are familiar with. It’s a good practice to include as many of these as possible because they typically produce high-quality, relevant content on a frequent and consistent basis, making them ideal curation sources. If you’ve chosen your topic well, you should be able to find at least a dozen known and trusted sources by reviewing the content you consume via: • Trade Publications • Twitter Lists • Specific Twitter Users • Industry Blogs • Scientific Journals Once you’ve selected a winning topic, you need to find and “tune” your content sources. There are two broad types of sources to consider: 1 FIND: Discovering & Assessing New Content Sources 2 ADDITIONAL SOURCES To supplement your regular, go-to references, explore these additional resources for relevant content: Feed Reader: A feed reader allows you to scan a large quantity of content from multiple sources in a single feed. In many cases, you can also easily import your finds into other formats via an OPML file. Email Newsletters: Check your inbox for newsletter emails that might contain or link to useful content. Visit the sites for each newsletter’s publisher and add their feeds to your source list. PublicRelationsTeam: PRteamsareoftenalready monitoring and clipping content from a set list of industry sources. Tap into their expertise and add any resulting sources to your own curation list.
  • 38. 38 Example of Sources Determined for Lenovo Finding known and relevant sources to your industry is the first step in the curation process. COMPANY RELEVANT SOURCES SCOTT ABEL The Content Wrangler The act of curating starts with research. Therefore, the single biggest benefit of curation is discovery. Great ideas, concepts, campaigns, statistics, facts, quotes, videos, inforgraphics, and other content types are likely to be discovered during the research phase, making curation both important from a strategic, competitive research standpoint, as well as a tactic of value employed by content marketers looking for interesting, valuable, relevant content. " "
  • 39. 39 Fine-Tuning Your Sources HOW MUCH CONTENT IS JUST RIGHT? There’s no magic number for the amount of content you should source or publish each day, but there are a few questions you can ask yourself to figure out which volume and frequency are right for you: HOW MUCH CONTENT AM I BRINGING IN? Too much incoming content will leave you overwhelmed and unabletokeepup.Toolittlecontent means you (and your audience) are running the risk of missing out on important articles. You need to find the balance that will enable you to provide in-depth, timely coverage that is manageable from an editorial standpoint. HOW MUCH TIME CAN I (REASONABLY) SPEND ON CURATION? How much content you can source on a regular basis will depend largelyonhowmuchtimeyouhave available to invest in curation. If you only have twenty minutes a day to dedicate to curation efforts, then you may want to be a little more conservative with your expectations and aim for perhaps ten to thirty pieces. However, a curation technology solution can make this process more efficient. HOW MUCH CONTENT DOES MY AUDIENCE (REALLY) WANT? If you publish too much content, youraudiencecangetfatiguedand “tuneout.”Thisresultsinnewsletter opt-outs, decline in social media followers, and fewer returning site visitors. If you publish too little content, your audience may not consider you as authoritative a resource. Just as you need to find therightvolumebenchmarkbased on your availability, you must also consider your audience’s appetite for content.
  • 40. 40 PRO TIP Crowsourcing Your Curated Content Finding relevant content does not have to be the sole responsibility of just one person. In fact, curation is most efficient and effective when your organization thinks of it as a cross-functional practice instead of the exclusive domain of the marketing department. Help your extended team - including sales, customer service, product development, etc. – understand your curation strategy and tactics so that they can contribute with content suggestions of their own. You will have an easier time persuading people to get involved and invest in the effort if you can show them the value of curation to your organization as a whole and their department in particular. Whenever possible, share curation successes and use curation to help support and enable your internal teams. Select a curation technology that offers a collaboration or "crowdsourcing" feature as part of the solution. Remember, the easier you make it for your extended team to contribute, the better your chances of getting them on board with your curation initiative.
  • 41. One of the most underutilized applications of curation for content marketingisforbrandsthat are active in their content and media relations efforts tocurateearnedmediaand their own content. As part of a blended approach, this use of curation can be just as powerful for attracting and engaging customers as original content. "" LEE ODDEN CEO TopRank Online Marketing " " CARLOS ABLER Leader, Online Content Strategy 3M Content curation strengthens an organization’s opportunity to become THE GO-TO SOURCE for information on a topic(s) of interest to their audiences. Especially if the content is 1) is timely, the audience has a convenient way to stay up to date; 2) represents the landscape of topical perspectives, the audience has a home for getting their arms around the whole terrain rather than just a facet; 3) represents the best of the Internet’s content tsunami, the resource will save the audience a ton of time in wading through channels in pursuit of relevance.
  • 43. 43 Ensure that you use content curation software that automatically handles all the laborious tasks related to finding, organizing, and - ultimately - distributing content. This frees you, the marketer, to focus on the creative and strategic parts of the curation process. Click here to view a full list of content curation tools. Being able to focus in this way gives time-strapped marketers like you a critical advantage. Curating content is, by definition, a human process. When you are able to step fully into the role of curator, you can do a more effective job of selecting, sorting, and annotating all the quality multi-sourced content available to you. There's an art to incorporating the human element to add value and context to your creation efforts. In this section, we'll walk through some practices that make for a successful marriage between art and science. CURATE: Content Selection & Editorialization Content curation gives you the ability to link your ideas to related ideas to build credibility with the markets you serve. Curating and sharing content on its own will help, but it doesn't increase value through the addition of your expertise. If you share someone else's ideas and expand upon them with your own, you gain credibility, share your knowledge and make whatever you curated more valuable in the process. " " ARDATH ALBEE CEO & B2B Marketing Strategist
  • 44. 44 Deciding What to Publish Your first responsibility as a curator is to decide which of your sourced articles is worthy of your audience's attention. Here are a few high-level criteria you can use to make an initial assessment of an article's potential value: RELEVANT Is this content relevant to my audience? Though it may be related to my topic, does it offer any additional insights to my audience that they may not already know? CREDIBLE Is this content from a publication that I trust? Is the content from a reputable site or blog? Or is it from a low-quality site with no credible authority in my subject area? DIVERSE Does this content offer an alternative viewpoint (maybe not one that my organization or I agree with, but one that makes thediscussionmoreinteresting?) VALIDATING Doesthecontentofferadditional insight that validates my point of view? UNIQUE Is this fresh content that will provide my audience with new information or insight that they haven't found elsewhere? If the content is available elsewhere, is my site doing a better job of highlightingandcontextualizing the content?
  • 45. There's only one star in our sky, and that's our reader. We focus on what that person might find educational or interesting or helpful, and work to present various types of content that meet their needs. Curation broadens the palette of content we can present to our readers, and brings in fresh voices and new viewpoints - which makes our site more valuable to our readers. " " SHERRY LAMOREAUX Writer/Editor Act-On Content curation allows brands to blend their own points-of-view and perspectives with that of the external world, creating a natural bridge of contextual relevance between the two." "MATT CARTER Program Director, Big Data & Analytics Category Digital Marketing IBM
  • 46. 46 FAQ How Often & When Should I Curate Content? Most users tend to curate content each work day. Even if you prefer to send a weekly newsletter rather than daily newsletter, curating on a daily basis breaks up your workload and ensures that your site is refreshed with new content regularly. Curating in the morning, between 7am and 10am or as soon as you begin your work day, is a general best practice. Ensure you use a content curation solution that will automate the sharing of your content via newsletters and social media channels throughout the day, even after you’ve finished the formal curation process. 0% 5% 10% 15% 20% 25% Daily 3 days per week Weekly Monthly Quarterly or less Never %ofParticipants Content Curation Frequency Best-in-class marketers are curating at least once a week. INSIGHT / GUIDANCE: 16% of marketers are curating for their audience every day, 48% are curating from third party sources at least once a week. Leaders curate more frequently to support their own original content and plan to increase curation in the coming years. Source: Curata's 2014 Content Marketing Tactics Planner
  • 47. SHARE: Getting Content in Front of Your Audience
  • 48. 48 JON MILLER, VP of Marketing and Co-Founder at Marketo, finds content curation especially useful during the relationship-nurturing phase. As an example, he explains how someone he's known for a couple of years periodically sends out links to articles from high-profile publications like the New York Times and the Economist. The key to this tactic is hat the friend adds value by including his own commentary on the piece. It's an incredibly powerful way to maintain the relationship. " "And, it also creates - in the mind of the reader- an association between the curator with some very well- respected publications. All the work you’ve done so far - identifying, finding, and organizing your content - has been behind-the-scenes preparation for sharing your curated collection with your target audience. This is the moment of truth. HOW TO PICK WHERE TO SHARE Each member of your audience consumes content a little differently. Some people go to their inbox first thing in the morning, others may login to Twitter, and others may go to a feed reader or a resource site homepage. As a content curator, it’s your responsibility to find which channels are best suited to your audience’s content consumption habits and preferences. If you’re a new curator, we encourage you to explore your outreach options. There are so many ways to share your content, and in many cases you won’t know what works best until you’ve experimented. The following section provides an overview of some of the most popular sharing methods and channels along with some criteria to help you decide which are the most appropriate for your brand and your audience. IN THE FOLLOWING SECTIONS, YOU WILL LEARN THE PROS & CONS OF: • A dedicated topic-centric resource site • A newsletter • Social media posts on sites such as Facebook, Twitter, or LinkedIn • An on-site news widget • A blog
  • 49. 49 Dedicated Site A dedicated site, sometimes called a microsite, or section of a site populated primarily with curated content. PROS CONS • Sites can easily create a full-fledged experience with curated content as the centerpiece making them the go-to resource on a specific topic or issue. • Dedicated sites deliver strong SEO benefits because they have dozens or even hundreds or thousands of subpages. • Done well, these sites can seamlessly juxtapose original content with curated content to provide you with a dual-purpose platform. • Because the curated content is front and center (vs. Being tucked away in a widget), you need to pay closer attention to what you curate. Whether your curation site is positioned as a section of an existing corporate website, or as a vendor-neutral industry resource (something we’ll cover in a later section), you need to closely manage what is published. LISA RHODES VP Sales & Marketing Verne Global Content curation enables us to populate GreenDataCenterNews.org with current news and opinions in addition to our own curated content. This microsite has enabled us to connect with prospects on a daily basis, easily get global press coverage, and save over $100,000 in expenses for outbound marketing staff and website development. " "
  • 50. 50 CURATION TEMPLATE TIP As shown on page 17, there are a few formatting and structural best practices for creating a curated post on your dedicated site: - Don’t be afraid to edit the title so it’s as relevant as possible to your audience. And consider adding an image (if there isn’t one), or replacing the image with something that’s more likely to catch your audience’s attention. - Whether you're agreeing or disagreeing with the original content’s author, you should include: A brief summary of the article (including some context around why you curated it) from the original article (this is optional, but adds credibility) , opinion, and/or context - Always include proper attribution. - Questions help contextualize the content and increase reader engagement. -Giveyourreaderstheoptiontolearnmoreaboutthearticle’stopicand/oryourcompany. ANN HANDLEY, Chief Content Officer of MarketingProfs, considers content curator one of the key roles necessary toasuccessfulcontentmarketingteam.Inherpost,ASimpleContentMarketingOrgChart,shesaysthefollowing about curation: This is an often-overlooked role in the content team, but it's an important part of the content publishing process...Filtering the best stuff and sharing it with your audience either directly or through your content creators makes you a go-to source; in other words, it enhances your credibility. " "
  • 51. 51 Newsletters One of the most popular ways to share content is through email newsletters, which are especially effective because: • They are a ubiquitous medium that can be consumed by nearly any device in any organization. • They encourage repeat visitors to your site. • They are easy to measure - you can see exactly who is receiving them. Ensure your content curation platform provides a variety of newsletter options that allow you to set customized preferences while adhering to general email best practices. If you already have a newsletter platform, ensure your curation solution provides integration to this platform.
  • 52. 52 0% 10% 20% 30% 40% 50% 60% Weekly or More often Monthly Quarterly or Never %ofRespondents <1,000 1,000 to <10,000 10,000+ 39%of theBestBusinessBloggersUse NewsletterPromotionatLeastWeekly If you use this graphic or framework, please cite and link to bit.ly/bloggingstudy How often do you send a newsletter with your blog content to your subscriber base? Our CEO was at a trade show and someone he respects came up to him and said, "Geez,youhavetocheckout this new site called RCP. The weekly email is everything Ineed to keep tabs on and I don't have to get any of the other stuff that is out there." Our CEO was very proud to share that we were behind the scenes on it. " "CHUCK EBERL EVP Marketing Connance PRO TIP of page views#
  • 53. 53 Email Newsletters A recurring communication sent on a regular basis and containing digest full of all recently curated items or a mix of curated and created items. PROS CONS • Email newsletters are a great way to educate an audience on a consistent basis, aiding brand awareness, affinity, and lead nurturing. • Most people check their email multiple times each day, so your content has a better chance of reaching them than if you were relying on them to be independently proactive about visiting your site. • Newsletters do not deliver content in real time. You would not send an email newsletter more frequently than once a day, so time-sensitive items could be twenty-four hours out of date by the time your content hits your audience's inboxes WHEN IS AN EMAIL NEWSLETTER THE BEST FIT? • When you have an existing“captive”audience. • Email newsletters can also be used very successfully in conjunction with outreach tactics, such as collecting subscribers from a trade show or a corporate site. In those instances, you acquire people through the outreach tactic, and retain them with your newsletter.
  • 54. 54 Curated Newsletters vs Corporate & Lead Nurturing Newsletters Many organizations have existing newsletters that they distribute on a monthly or quarterly basis via other email or customer relationship management (CRM) systems. Some organizations also send lead nurturing campaigns through marketing automation systems. It's important to note that curated content newsletters are significantly differentfromtheseothertwotypesofnewsletters.Theyserveanentirely different purpose, which brings us back to the importance of being clear on your content curation strategy and objectives in thecontext of your other marketing efforts. The fact is, many organizations send out all three types of newsletters in a coordinated effort that delivers the right content to the right audience with the right frequency.
  • 55. 55 THREE NEWSLETTER TYPES & Why Each is Important CORPORATE NEWSLETTERS LEAD NURTURE EMAILS CURATED NEWSLETTERS PURPOSE: Keep prospects and customers apprised of your organization's updates. CONTENT: Announcements and press releases regarding your organization. FREQUENCY: Monthly or quarterly. PURPOSE: Educate and influence prospects engaged in your sales funnel. CONTENT: Educational materials, sales materials, and marketing offers. FREQUENCY: Varies depending on your sales cycle. PURPOSE: Build awareness of a topic, your organization's perspective on that topic and your audience's understanding of that topic. CONTENT: Mix of third party and original content. FREQUENCY: Daily or weekly. Unlike other types of newsletters, curated newsletters are sent at a relatively high frequency, yet enjoy high open rates and subscriber growth rates. That's because a well- curated newsletter is not intrusive. It is not an unsolicited interruption; it is a useful communication that contains relevant, timely content the subscriber wants in his or her inbox everyday. DOUG KESSLER Founder Velocity Partners Curation positions you as a facilitator of industry conversations in your market - and that's a great thing to be. Not every important insight on an issue will come from you and your team. Curation lets you harness the wisdom of the market for your own content marketing efforts." "
  • 56. 56 Recurring vs. One-Time Newsletters: Which One is Right for You? • For a one-time newsletter you cherry pick which content to include, include a customized introduction, and then send the newsletter manually. • Recurring newsletters are sent via a defined schedule (everyWednesday, once monthly, each quarter, etc.) and typically have a preset layout and appearance. For instance, each newsletter in a series might include a featured piece, a collection of additional resources organized by sub-topic, and an invitation to download a nice piece of original content. Depending on what kind of technology you are using, many elements of a recurring newsletter can be automated. We typically recommend the recurring newsletter format with some automation.This approach allows you to focus on your daily content curation without getting continually bogged down in the mechanics and logistics of managing an ad-hoc newsletter send.
  • 57. 57 A good newsletter template should include the following: NEWSLETTER TEMPLATE TIP - Let your audience know what you're delivering - This can include blog posts, infographics, webinars, or any other content that your audience will find useful and/ or interesting. -You may include articles you've curated via your blog and social media profiles. - Invite your readers to click through to learn more, download an eBook, request a demo, etc. - Make it easy for readers to reach you and to share your content with their colleagues. MIKE VOLPE CMO at HubSpot It's hard to create enough of your own original content to be able to tweet 15-20 times a day. Having curated content that you can publish helps because it's things that they're going to be interested in. I think curation can be a really important part of your overall inbound marketing strategy." "
  • 58. 58 Social Media Channels Status updates including links to curated content, shared via Twitter, Facebook and LinkedIn. PROS CONS • Social media feeds are updated constantly and in real time. Though people may visit a site or check their inbox only a few times a day, they are likely to check their social feeds multiple times throughout the day. That immediacy makes this channel particulary well-suited for distributing content that is time-sensitive. • Thesocialchannelismadeforsharing.It'sextremely easy for people to share, retweet, and otherwise promote your curated content. • It can take some effort to build up your audience on a social channel. • Getting noticed on fast-moving and "noisy" social channels requires a certain critical mass of content. If you are unable to post with consistency and a fairly high frequency, your posts will get lost in the shuffle. • As of now, social media does not help articles rank higher on search engines. WHEN IS SOCIAL MEDIA THE BEST FIT? • When your topic has a sufficient throughput of content. • When you already have an existing or potential audience on social media channels. • When your content has the potential of being widely shared.
  • 59. 59 TWITTER Since it can be difficult to squeeze an entire message into 140 characters, we recommend starting a conversation with your readers by asking a question or voicing a strong opinion. FACEBOOK & LINKEDIN New Title - Don’t be afraid to edit the title so it’s as relevant as possible to your audience. - Include additional insight, opinion, and/or context. - Encourage readers to get involved in the conversation. - Always include proper attribution. CONTENT TEMPLATE TIP Quarter over quarter, our site trafic increased between 10-20%, also in turn impacted our corporate website traffic, which overall, has increased between 18-25% since implementing the (curation) site (along with the complementary programs we are running around SEO, etc.) " DONNA PARENT VP Marketing Aternity Curation ROI
  • 60. 60 Feeds Real-time, standardized, automatic content syndication. PROS CONS • Really Simple Syndication (RSS) feeds give you a standard way to share content across the Internet in real time. • People with RSS readers use them to subscribe to specific feeds, so this is a more loyal audience who are usually return visitors. • Some search engines crawl RSS feeds, providing the potential for SEO benefits. • For some audiences, social media has replaced RSS feeds since social media platforms provide more room for annotation. • It's also difficult to annotate your content within a feed, making it more challenging to add your own context. • Most importantly the view provided by a feed represents only a small window in time, meaning that your content has a shorter shelf life. WHEN ARE FEEDS THE BEST FIT? When your audience indicates a strong preference for feeds. For example, developers tend to cosume a high volume of content via feeds. If your target audience includes developers, RSS feeds might be the way to go.
  • 61. 61 Embedded Widget A small pane integrated via code on your existing web properties and used to display content that is delivered via a feed. • Widgets are relatively easy to implement using Javascript code or by creating an iframe. • You are able to complement original content with third- party content in an unobtrusive manner. • Because they are rendered in Javascript (which search engines do not recognize), the content in widgets is almost never indexed by search engines, so your keyword-rich curated content does not impact your SEO performance. • Since a widget is only a small component of a larger site, you still have to worry about keeping the rest of the page up-to-date manually. • Widgets provide extremely limited real estate which does not allow for visitor comenting around the curated content. WHEN IS AN EMBEDDED WIDGET THE BEST FIT? When your goal is to touch up your website with some fresh content you may want to use a widget. For example, if you already have a corporate blog and are satisfied with visitor traffic, a widget can help you provide some fresh third- party content with minimal effort. EXAMPLES & METHODS: • 3M has an In the News widget on career website. • IBM has an "Around the Web" widget on the IBM Big Data Hub microsite. • You can also embed a Twitter widget on your site to syndicate content exclusively from your Twitter Account. PROS CONS
  • 63. . JASON MILLER Senior Manager, Content & Social LinkedIn Curation can position your company or brand as a defini- tive source for topics and trends relevant to your target audience. Adding in your own unique angle and thoughts to curated content can turn it up a notch higher and really drive engagement. Content curation is the jewel in the content marketing crown for the following 3 reasons: 1. Makes you a tastemaker by providing context to your con- tent and other people’s con- tent. 2. Enables you to find and give new life to your existing con- tent. 3. Extends your content distri- bution. HEIDI COHEN Chief Content O cer Actionable Marketing Guide Content curation is Helping a brand showcase its competence. When you curate you can't fake true expertise. It shows through. You can only curate what you really have had the courage to explore, taste, digest and comprehend. To curate provides one great opportunity to marketers who can leverage subject-matter experts in their niche: to position their brand instantly above all others by becoming an information hub for others in that space. ROBIN GOOD Top Tools for Communications Professionals
  • 64. 63 Most content marketing strategies rely on the same analytic measures as any other online marketing campaign such as page views, visitors, and traffic growth. However, content curation is unique among content marketing strategies because it relies on third-party off- site content. As a result, audience behavior is very different from traditional online marketing campaigns where all content is consumed within a brand’s online properties. Let’s take a look at metrics to pay attention to specifically for content curation initiatives, and just as importantly, misleading metrics that you should ignore as well..
  • 65. 64 METRICS TO WATCH • Page Views and Visitor Growth. Similar to any other content marketing campaign, to see if your site is garnering a larger audience month over month, you can simply track traffic growth month over month in Google Analytics for page views and visitors. As your site grows both in terms of authority within your target audience by reputation, and in terms of search engine optimization (SEO), you should hopefully see a steady and healthy growth in your traffic numbers. • Frequency & Recency. It’s especially important to track if your audience is coming back to your site for curation marketing initiatives. If you are providing valuable content, then your visitors will keep coming back to you as a trusted resource for a topic. If not, your visitors will click off to a third-party article, and will likely never return again. Either way, the metrics will reveal this. • Count of Visits measures how many times are your visitors coming back to your site. If the content you are curating is useful, your site will be good at retaining repeat visitors. • Days since Last Visit measures how often your repeat visitors are coming back to your site. If you are curating valuable content, this metric should reflect the frequency of your curation and publishing habits. Site/Blog Metrics
  • 66. 65 METRICS TO IGNORE Site/Blog Metrics • Total Site Visits. The most successful curators focus on a single specific topic for a select audience. If you are doing a good job curating, you are likely doing this too. As a result, you should set your expectation appropriately when it comes to the total addressable site visitors. If you have a highly specific topic for a particular industry niche, even if you have a few hundred visitors a day, you may be doing a great job. • Comments. While commenting on your curated content should not be ignored entirely, it should be taken with a grain of salt. It’s naturally for your readers to comment directly on the original article where content is written. If your comment count is low, that may be in fact be alright. • Engagement, Bounce Rate & Visit Time. These tend to measure success of sites extremely well on sites with large amount of original content, where users can spend a lot of time on the site in a single uninterrupted session. However, with curated sites, the content consumption dynamics are very different. Visitors often leave the curated site to view interesting third-party content, and return again to read more content. As a curator, you should not be overly concerned about engagement, bounce rate and time on site numbers.
  • 67. 66 METRICS TO WATCH • Subscriber Growth. Assuming you have a sign up form for your newsletter on your site, list growth is one of the most important metrics to watch. A steady growth in subscribes demonstrates that people visiting your site find your curated content valuable enough that they want the content pushed to them via email. • Opt-outs & Unsubscribes. On the flip side, you should keep an eye on opt-out and unsubscribe rates. If you find that many of your subscribers are leaving, there are a couple of things you can do: email them less often (perhaps change from a daily to weekly list), segment your list by topic (so the content is more relevant to them), pay more attention to the content you are curating (perhaps you are being too self-promotional), or be more consistent (you may be curating sporadically which makes you less trusted). METRICS TO IGNORE • Open Rate. While curated newsletters typically enjoy the highest open-rates, more than lead nurture, or promotional emails, open rates are often misleading. Open rates for any email newsletter can only be computed for readers who click through on links or disable images in newsletters. So if you see a 25% open rate, the actual open rate is likely much higher Email Newsletter Metrics • ClickThroughRate.Monitoringyourclickthrough rate is important to see how valuable your content is in isolation. If you find that you your audience is clicking through on your curated content, then its relevant, timely and valuable. However, on the flip-side, a low click-through rate can be deceiving. Many readers may simply get value by skimming the headlines, even without clicking through.
  • 68. 67 Social Meida Metrics Feed Metrics METRICS TO WATCH METRICS TO WATCH • Followership/Fan Growth. If you are sharing your content over social channels such as Twitter or Facebook,agoodmetrictotrackisyourfollowership or fan page growth. While a larger number of people may be viewing your content as they browse Twitter, the ones who value your content and want to continuously receive it will follow you, (or they may simply be hoping for a follow back). • Views, Click-throughs, Subscriptions. To measure the success of a feed, you will want to see if it's being viewed and if people are subscribing to it. To track consumption (views, click-throughs) and retention (subscriptions) of your feed, use feed analytics tools, such as FeedBurner and FeedBlitz. • Retweets. Another social media metrics to track is retweets. While this is a metric for any content marketer, curators can employ this little trick to better track the spread of their curation efforts: when you share a third party articles on Twitter, retitle the headline of the article. This allows you to share your perspective, make it more appealing but also more cleanly track retweets.
  • 69. 68 While many of the metrics above are in common with the usual content marketing metrics, curation does change things quite a bit by providing a different content consumption experience. By far, most high levelmetricsstaythesame,butnewcuratorsareoften thrown off by strange and often disturbing looking metrics such as bounce rates which they should be ignoring. Hopefully this provides you with a quick overview of the metrics that work best for curation. By using these metrics to assess the performance of all your content curation initiatives, you will be able to rankthemintermsofreach,conversion, and ROI against your specific business goals. WHAT'S NEXT? 6
  • 70. RYAN SKINNER Account Directior Velocity Partners The single biggest benefit of curation? Earning a specific market's interest - repeatedly and consistently - by selecting and presenting the news, stories and ideas that a market wants to see, based on a refined understanding of what drives them." "
  • 72. 71 Won't I lose my audience if I send them to other peoples' content? CURATION OBJECTIVES RESOLVED A frequent concern among new curators goes something like this: "If I am constantly linking to third party content, sometimes even my competitors, why would people come back to my site?" While this is a valid concern, for the uninitiated, there are some straightforward editorial and technical tactics that increase the rentention rate of your visitors. From an editorial perspective, if you are consistently delivering value to your readers by curating relevant content, the majority of your visitors will come to rely on you as a trusted resource and return to your site on a regular basis. REAL WORLD EXAMPLE On the Drudge Report, Matt Drudge offers only links to third party news sites such as Fox News and CNN. And yet, the Drudge Report has become one of the most visited and highly influential online publications in the news space. This is because, through consistent, frequent, and well-done curation, he has earned a position as a trusted source for content his audience wants. His readers keep coming back to his site because they believe it's the only way to get all that information in one place. This is exactly the kind of mindset you hope to create with your readers.
  • 73. 72 Won't I lose my audience if I send them to other peoples' content? CURATION OBJECTIVES RESOLVED From a technology perspective, your content curation should offer at least three ways to keep visitors engaged within your ecosystem: NEW TAB VS. SAME TAB SHARE BAR CONTENT RECOMMENDATIONS You should be able to configure settings to pop open a new browser tab when a visitor clicks an article headline. This leaves the original tab, containing your site, available to them when they are finished reading the curated article at its source site. However, studies have shown that opening a new tab can actually decrease revisits, because it disables the back button in browsers. A share bar is a narrow bar that appears at the top of a third- party article when it is accessed from your site. This bar reminds the reader that they found the content via your site and makes it easy for them to share that content and/or return to your site. A share bar can often be configured to include additional article recommendations that will improve your site's "stickiness" by driving readers back to your site. Another way to improve site stickiness is to use a content recommendation plugin that appends a list of related articles to the bottom of each article landing page on your site. This encourages visitors to dive deeper into your site by serving up a continuous stream of curated content that is immediately relevant based on their specific interests.
  • 74. BETH KANTER Social Media Expert The single best benefit to content curation to content marketing is that it helps build the expertise of the organization and the individuals who work there which in turn builds thought leadership and can give you a competitive advantage. " " IAN CLEARY Founder RazorSocial With the overwhelming volume of content available, using a content curation tool is absolutely essential. It saves you significant time and helps you identify the diamonds in the rough. That is the great content you never want to miss out on! " "
  • 75. 74 Is content curation ethical? CURATION OBJECTIVES RESOLVED Content creation can be perfectly ethical, as long as you abide by the following best practices: 1 CURATE FROM A WIDE VARIETY OF SOURCES Consistently sharing content from the same one or two sources could put you into an ethical gray area because you'd be benefitting almost entirely fromthecontentofoneortwoauthors.Thiscouldalso give your readers the impression that you aren't very knowledgeableaboutotherindustryresources.Avoid these pitfalls by curating content from many different sources. This exposes your audience to a wider range of information and ideas and also positions you as an authority who's widely read and well-rounded. DON'T REPUBLISH THIRD PARTY CONTENT IN ITS ENTIRETY. Copy and pasting a whole article from another site isn't content curation; it's actually piracy if you don't have the content creator's permission! If you republish a complete piece, there's no need for your audience to click through and read the full piece, which deprives the original content creator of that traffic. Reproduce only those portions of the headline or article that are necessary to make your point or to identify the story. you should be linking to the original source and providing your own commentary around any direct quotes you excerpt from the full piece. The more you link to third parties' original content, the more likely they are to link back to you, which ultimately improves your SEO. 2
  • 76. 75 Is content curation ethical? CURATION OBJECTIVES RESOLVED ATTRIBUTE AND LINK TO THE ORIGINAL SOURCE. Clearly attributing the original creator shows your audience that you value that content and are curating in an ethical manner. This also gives respect to the original creator and potentially sends them traffic, which most content creators really appreciate. Make sure you're linking to the original creator, not another curator who has shared the content just as you are doing. 3 ADD VALUE BY INCLUDING YOUR OWN POINT OF VIEW. Instead of simply summarizing or repeating what the original piece said, take curation a step further and provide your own context or insights on the piece. This increases the value your readers get from your curation, reduces the potential for ethicalissues,andhelpsyourcontentstandoutfrom the pack. Make sure that your own commentary is longer than any sections you excerpt from the original piece. 4
  • 77. A FINAL WORD CONTENT MARKETING IS NOT GOING ANYWHERE It is the natural evolution of the marketing conversation. Fueled by technologies that give customers broader, deeper access to information and insights, the path to purchase has expanded far beyond its old, narrow boundaries. Today, the buyer journey is a wildly twisting path through a veritable jungle of brand-, industry-, and customer-generated content. Your job as a maketer is to help prospects find their way through the jungle - hopefully - to your front door. Your created and curated content gives your prospects a trail to follow. It helps guide them, step- by-step, from Point A to Point B. But, because the path is long and each prospect's journey is unique, your content has to cover a lot of territory. It has to be there at every fork in the road, or your prospects will pick up someone else's trail.
  • 78. 77 It'stheefficientwaytocovermoreterritorywithout having to expend substantial resources. It helps you meet your customers wherever they are on their journey and provide exactly the information and insight they need at that moment. It also helps you increase your credibility by establishing your brand as a subject matter expert and industry thought leader. Done right, content curation positions you as the go-to resource and trusted guide for your entire industry. That's a good place to be. As with any marketing initiative, content curation willonlysucceedifyoubeginwithastrongstrategy. You need to have a clear sense of what you hope to accomplish and an initial framework for how you're going to deliver against those goals. CONTENT CURATION GIVES YOU THE ABILITY TO BE IN MORE PLACES MORE OF THE TIME. The most effective marketing is no longer just aboutyourproductorevenyourcustomer'sneeds. Today's most evolved marketers understand that their stratedgy needs to include a larger ecosystem that considers their entire market and industry.We hope, having read this guide, that you now have a better understanding of exactly how content curation helps you do just that.
  • 79. 78 Additional Resources eBook: The Comprehensive Guide to Content Marketing Analytics & Metrics eBook: Business Blogging Secrets Revealed eBook: Content Marketing Tactics Planner eBook: How to Feed the Content Beast eBook: Content Marketing Done Right: Ethical Curation eBook: 5 Steps to Becoming a Content Curation Rockstar eBook: 4 Steps to Content Marketing Enlightenment eBook: Look Book Content Curation Case Studies eBook: Stop Egocentric Marketing: Content Marketing Strategy LinkedIn Group: Content Marketing Forum And more online at curata.com/ resources
  • 80. Founded in 2007 in Cambridge, MA. Founding team from MIT, Google, Microsoft. Content marketing thought leadership recognized by Forbes, Huffington Post, CMO.com, Content Marketing Institute, MarketingProfs, Heidi Cohen, Joe Chernov and others. Curata Who are we A few of our customersA Quick Snapshot ... ? Curation Software to Fuel Your Content Marketing Engine
  • 81. #9: Does your share bar have a close button? If you are using a share bar or iFrame, give the reader an option to close the iFrame or Share Bar to view the content without it. Checklist: 12 Tips for Content Curation Tapping into the power of curation to complement your created content. #1: Have you curated from multiple sources? Check the number of articles that you leverage from any single source; specifically curating those articles that are directly relevant to your audience. Good curation is just that, sorting and searching through the content to find the best stu . #2: Did you include only a small portion of the original content? Reproduce only those portions of the headline or article that are necessary to make your point or to identify the story. Do not reproduce the story in its entirety. #3: Is your excerpt too long? If you are re-posting an excerpt from the original article, make sure your excerpt only represents a small portion of the original article. #4: Is your image thumbnail size? When sharing images only share a portion of its original form, such as a thumbnail, unless you have explicit permission to share the full-size of the image. #7: Is there a clear link back to the original source? Linking to the original source may drive tra c away from you momentarily, but makes you more credible for identifying relevant content in other well-known publications. #8: Is your original source link buried? Link back to the original article prominently, not buried all the way down at the end of post. #10: Are your no-follows turned o ? The no-follow attribute on hyperlinks tells search engines not to give SEO credit to the site you have linked to. Don’t use no-follows on your links to the original publisher’s content. #11: Did you include your own commentary? Inject a bit of creation in all of your curation e orts. Add your own voice to your curated content. (e.g., provide context for the material you use, add your own insight and/or guidance for your audience) #12: Is your annotation longer than the excerpt? Make your commentary longer than the excerpt you are reposting. This is also good for SEO because it reduces the amount of duplicate content. 5 #5: Did you retitle the article you curated? Retitling curated content means you are no longer competing for the same title in search results. You can add your own spin and you can incorporate keywords that are important to your organization. #6: Is your original source clearly identified? Demonstrating that you have curated content from a wide variety of sources, and content from some very reputable sources, makes you more credible as well.
  • 82. Curata’s content curation software helps content marketers find, organize, annotate and share the best 3rd party content to their audience to complement their own original content on any digital property. Curata What does our software do?
  • 83. We started at zero and now at 8,000 to 10,000 page views per month and growing approximately 10% each month. We doubled tra c this quarter over last. Curata makes me look good. We leverage Curata as a means for providing news fodder on our Facebook and Twitter pages as a means for driving bi-directional tra c. "...we see a 10% growth in page views per month... Curata helps me save time... what used to take me a few hours, I can do that in a matter of a half hour. curated two articles in the newsroom that were immediately syndicated and picked up by Google as a news source.""If I woke up tomorrow without my Curata platform, I'd be looking to replace it." Curata What are our customers saying about us Get a demo of Curata at curata.com/demo ?
  • 84. Curata, Inc. is the leading provider of business grade, content curation software that enables marketers to curate and create the most relevant and highest quality content as part of a successfulcontentmarketingstrategy.Best-in-classmarektersacrossawiderangeofindustries rely on Curata to quickly find, curate, share and analyze content on specific issues or topics in order to establish thought leadership, own industry conversations and drive qualified web traffic. Curata was founded in 2007 and is headquartered in Boston, Massachusetts. www.curata.com www.curata.com/blog