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What is the common thread
between Harley-Davidson and the
      Apache‟s success?
Both were powerful communities
with a resonant & visceral cause.
“Midgets On Unicycles,
    Steve Hofmeyr,
    Elvis Presley In
      Tableview”
   Finding Your Cause In Marketing
Feedback to @Fred_Roed
Feedback to @Fred_Roed
The noise is increasing.
95% of SA brands use
   social media.



      http://www.worldwideworx.com/corporate-social-2012/
1 out of 5 corporates
outsource social media.



       http://www.worldwideworx.com/corporate-social-2012/
55m WordPress Blogs
worldwide. 500k new posts
 & 400k new comments



                 http://en.wordpress.com/stats/
55m WordPress Blogs
worldwide. 500k new posts
 & 400k new comments
        every day.


                 http://en.wordpress.com/stats/
In SA, 80%+ of corporates
value FB comments and likes,
vs. 30% that value sentiment.



         http://www.worldwideworx.com/corporate-social-2012/
royal.pingdom.com
Copyright: theoatmeal.com
With all this noise,
  community-building is
becoming pretty important.
The word community
 comes from the Latin
word „communitas‟ which
   means „to share‟.
What is a cause?
A cause is something that
creates a visceral reaction
strong enough to generate
    community support.
Which organizations have
   successfully built
 communities around a
        cause?
Why is a cause
so important?
1. A cause is profitable.
2. A cause is compelling.
3. A cause helps you
make tough decisions.
3. A cause polarizes people
3. A cause polarizes people
but also connects people in a
         visceral way.
4. A cause is sustainable.
5. A cause makes life
     meaningful.
6. A cause is cost-
     effective.
Good cause vs.
  Bad cause
So finally,
why should YOU
focus on building
  a community?
Customers within a community
 are 9 times more likely to buy
that community‟s product than
    a competitor‟s product.


                   McKinsey Marketing Report, 2009
Thank you.

Feedback to @Fred_Roed

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Fred Roed - Cause

Notes de l'éditeur

  1. Aztecs:1519’s Hernan Cortez arrived at Tenochtitlan. Montezuma II, king of the AztecsIncas 1530’s Francisco Pizarro killed Atahualpa. 150 yrs later, the Spanish went North, New Mexico to encounter another community.
  2. Apaches, community of spiritual, interconnected tribes strewn accross America. No single leader.
  3. Ace, Cleveland, Crocker, Cushman, Flying Merkel, Flanders, Schickel, Sears, Thor, Whizzer, Yale and hundreds of others.
  4. Ace, Cleveland, Crocker, Cushman, lying Merkel, Flanders, Schickel, Sears, Thor, Whizzer, Yale and hundreds of others.
  5. 350 million Facebook phone users 18.1 million Lady Gaga Twitter 250 million tweets per day (October 2011).8,868 tweets / second MTV VMA
  6. Different to a brand.
  7. 1997 Superbowl, 100 Harleys on the field at no cost to Harley Davidson. Apple’s annual Macworld conference costs less than Nokia’s or Microsoft’s annual conferences.
  8. $10k invested in Harley in 1986 = $312 at the end of 1997.
  9. Message around the 100 years looking back.