An introduction to Appreciative Inquiry, the process for organizational innovation and change based on positive psychology.

1. Big Picture, Big Passion: Exceptional Achievement Appreciative Inquiry Loretta L. Donovan President [email_address]

2. It is a time for re-thinking human organization and change. Deficit based modalities are increasingly falling short. And cynicism, about the very idea of planned change, is rampant. David Cooperrider

7. Let’s Talk About It

8. Sharing Interview Stories

11. “ We inhabit a world that is always subjective and shaped by our interactions with it. Our world is impossible to pin down, constantly changing and infinitely more interesting than we ever imagined.” - Margaret Wheatley Leadership and the New Science

12. Appreciate What Is

14. Evidence When organizations or groups capture positive imagery internally and make it visible, it starts to drive change in an individualistic, self-directed way. It creates a sense of focus. Our image of the future drives our ACTION! Placebo Effect Help someone construct an image of how something might happen, and it drives behavior which creates a change in that direction Pygmalion Effect Change a teacher’s image of a student, and their behavior changes toward the student, improving student performance Sociology The study of problems creates an increase in number & severity of problems. But opposite also occurs. Internal Conversations Studies of pre and post operative patients. Difference in recovery between positive and negative imagery. Sports Vivid visualization of one’s performance guides physical performance. Speed of learning when only correct images are reviewed.

15. AI Success Stories

17. An Open Moment We Are “In It” Now We are at the very point in time when a 400-year old age is dying and another is struggling to be born, a shifting of culture, science, society, and institutions enormously greater than the world has ever experienced. Ahead, the possibility of the regeneration of relationships, liberty, community, and ethics such as the world has never known, and a harmony with nature, with one another, and with the divine intelligence such as the world has never dreamed. -- Dee Hock, Founder & CEO, Visa

18. High-Potential Design Possibilities Job descriptions Work flows Information flows Job design Business processes Education, training, and leadership development process Policies on social responsibility Compensation & incentive systems Key organizational strategies Planning processes Communication systems Technology systems Decision-making approaches Measurement systems Performance review process Competencies Organizational structures Planning processes Communication systems Technology systems Decision-making approaches Organization, departmental and individual goals Measurement systems Performance review process Strategies for attracting and retaining talent Mission, vision and values

20. Expressing the Preferred Future

21. From Dream to Design

23. "If one is unafraid of change, insatiable in intellectual curiosity, interested in big things, and happy in small ways, one can remain alive long past the usual date of disintegration." ~Edith Wharton

28. "You can't depend on your eyes when your imagination is out of focus." -- Mark Twain