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QUIZ
WSC
Answer the following questions
1. What does “A” in SAFER stand for?
2. What does POP stand for when you are assessing threat?
3. What does “E” in SAFER stand for?
4.The natural way your body prepares you for action when
you are under a threat is known as ______________
5. ______________ stops someone from completely losing
his/her temper and turning to violence?
WSC
6. State three types of behaviour.
7. Name two triggers for aggression.
8. Give two examples of blocks to communication.
9. When signalling non- aggression what does “PALMS” stand for?
10. Name two books where conflict incidents must be recorded.
WSC

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Quiz 2 - Communication Skills & Conflict Management

  • 2. Answer the following questions 1. What does “A” in SAFER stand for? 2. What does POP stand for when you are assessing threat? 3. What does “E” in SAFER stand for? 4.The natural way your body prepares you for action when you are under a threat is known as ______________ 5. ______________ stops someone from completely losing his/her temper and turning to violence? WSC
  • 3. 6. State three types of behaviour. 7. Name two triggers for aggression. 8. Give two examples of blocks to communication. 9. When signalling non- aggression what does “PALMS” stand for? 10. Name two books where conflict incidents must be recorded. WSC