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Online Marketing for
Economic Development:
     What’s Now?
     What’s Next?
           1
We are Atlas
Advertising

     2
We do things like
    this…

       3
4
5
6
Screen shot of Jobs Ohio Promotion of Atlas developed Asset
mapping tool, easily view able on IPad devices




        7
Tucson concepting




8
9
10
And we’re
passionate about
  things like…

      11
“If I thought for a minute that I
     could get the same product in
     the end, even for a higher price,
     by going local, I would have
     done it,” Downs said last week.
     “I have no interest in sending
     money away to Denver except
     to get the best product.”
     -Timothy Downs, CEO City of Dayton Office of
     Economic Development




12
13
14
15
16
And this…



    17
19
20
All because…


     21
About Atlas Advertising

 WE BELIEVE THAT ECONOMIC DEVELOPERS
    90+   MAKE A DIFFERENCE
  Communities                                                        43 STATES
                     Atlas’ Mission is to create vital communities
Our process, knowledge and background enables us to take a comprehensive approach to
                   economic development marketing and attraction.
Featured Clients:




                                         22
Join the community, continue the
dialogue, get the slides
  • Join the Conversation:
     – Follow us on Twitter: www.twitter.com/AtlasAd
     – Tweet questions using hashtag #AskAtlas
  • Join the community of innovative economic
    development marketers
     – Join our Next Gen Economic Development Marketers
       LinkedIn Group
  • Get the slides:
  www.atlas-advertising.com/community-
   marketing-presentations.aspx
                             23
Questions we will answer
 1. What online tactics are you and your colleagues using
    today?
 2. What are the basic metrics that you should be trying to
    achieve, and what defines “good” performance?
 3. How should your online marketing and attraction
    approach differ depending on your organization’s size,
    goals, and funding?
 4. What tactics are worth your time now? And why?
 5. What’s next, and why?



                                24
Marketing tactics available to
you
•   Website
•   GIS
•   Networking via Social Media
•   Email
•   Search engine marketing
•   Content marketing using Slideshare
•   Google content network/re-targeting
•   Prospect presentations via online meeting
•   Other

                                 25
A few principles that drive (or
   should drive) economic
   development marketing


              26
What worked 20 years ago is
  not the same as what
      works today.


            27
What hasn’t changed:
To make a difference, we have
 to serve companies directly.


              28
If we are not having
conversations, we are not
  making a difference.


           29
What has changed:
   The ways we start
conversations have changed
          forever.

           30
When considering
your marketing
efforts, set
quantitative goals.
If you can’t
measure it, you
shouldn’t buy it.
                31
A simple framework to help
      define success:
     High Performance
 Economic Development

            32
What High Performance
Economic Development Is
• It is the first measurement of the
  outcomes (Inquiries, jobs, capital
  investment) that EDO’s create
  on this scale.
• It proves the ways we make a
  difference, and in some cases,
  the ways we don’t.
• It can help drive your strategic
  and marketing planning using
  actual outcomes, instead of
  activities, using national
  benchmarks as your guide.
                                       33
34
Metrics you should use to
benchmark your progress


             35
Does SIZE Matter: How
 marketing should differ by
organizational objective, size
     and funding type
              37
Does Size Matter




                   38
Economic development
organizational objectives




                    39
Size and funding of ED
Organizations
• Geographic coverage
   – States
   – Large Regions (1,000,000 people plus)
   – Small Regions (between 100,000 and 1,000,000 in
     population)
   – Individual Cities/Counties under 100,000
• Funding
   – Predominantly publicly funded
   – Public/Private funding

                              40
Benchmark your
community today




  Drop your business card with me after
               the speech!


                   41
What tactics are worth your
 time NOW? And why?


             42
NOW Tactics to Consider

•   Economic development websites
•   LinkedIn for Direct Connections
•   GIS Systems (Sites and Buildings Database)
•   Email
•   Prospect Management Systems (ie. SalesForce)
•   Community Videos
•   Mobile Websites




                               43
Now tactic 1: Website

Cost: $8,000 for small
    communities

           44
Please rate the following in terms of
their importance as a source of
information:
                                                 % Important, % Important,
 Information Source
                                                         2011        2006
 Site visits (familiarization tours)                   100%         100%
 Existing relationships with ED officials               95%          88%
 Community websites                                     90%          63%
 Third party national data sources                      90%           n/a
 Past experience with other deals                       81%          71%
 Word of mouth from peers                               57%          43%
 Calls from local officials                             48%          29%
 Existing relationships with local real estate
                                                        38%          29%
 community
 National conferences                                   29%           0%
 Trade magazines                                        29%          14%
                                         45
 Social Media/Social Networks                           24%           n/a
46
Now tactic 2: GIS Property
and Business Search Integrated
     Into Your Website
    Cost: Thanks to TVA
    Community Size      Local InSite Annual Cost
    Under 50,000        $500
    50,000 - 100,000    $1,500
    100,000 - 200,000   $2,500
    200,000 - 350,000   $3,500
    Over 350,000        $6,000
    State               $10,000/per state (set-up), $6,000
                        47
                        per year
What do website users use
when they visit ED websites?

1. About Us (about the organization)
2. Programs (that the organization offers)
3. Data Center
4. News
5. Relocate and Expand
6. Find Property
7. Site Selection Services
8. Workforce data and Information
9. Database of Companies or Largest Employers
10.Maps of the Area
                            48
Now tactic 3: LinkedIn for
 Direct Communications

Cost: $0 for Basic Account

             49
Percentage of site selectors and corporate
location decision makers on LinkedIn today:




     81% +

                              50
Example on LinkedIn




                      51
Now tactic 4: Email

Cost: $250 per year

          52
Facts about email

1. There are 2.9 billion email accounts
   today. There will be 3.8 billion by
   2014 (Radicati Group)
2. 94% of all online adults use email,
   and 73% of all users aged 12-17 do
   (Pew Internet & American Life)
3. 62% of all U.S. adult internet users
   check email on a daily basis. (Pew Internet
   & American Life)
4. Social media users are over 60% more
   likely to check email at least four
   times a day than those who don’t use
                                     53
   social media. (eMarketer)
An example of a high
performing email




                  54
What’s next, and why?




           55
NOW vs. NEXT Tactics to
Consider
  What's NOW                       What's NEXT
• Economic development         Search Engine Marketing
  websites                     Community Generated
• LinkedIn for Direct           Content
  Connections                  LinkedIn for Lead
• GIS Systems (Sites and        Generation/Targeting
  Buildings Database)          Online Prospect Meetings
• Email                        Online RFP Delivery
• Prospect Management           Systems
  Systems (ie. SalesForce)     Responsive Design
• Community Videos             Virtual Familiarization Tours
• Mobile Websites            56
Next tactic 1: Search engine
          marketing

Cost: $0 - $250 per month for
      small communities
               57
25-35 percent of your traffic
will come from Google, and it
  is still the most trafficked
   website for business use.

               58
Sample traffic sources




                  59
How Amazon does it




               60
Next tactic 2: Content
Marketing using Slideshare

        Cost: $0
             61
Content marketing via Slideshare
is a free and massive trend




                      62
It’s audience is professional




                    63
How one organization uses it




                   64
Next tactic 3: Prospect
presentations via online
       meeting

 Cost: $600 per year
            65
What new media advancements have
you seen that you think are valuable
to the site selection profession?




                         66
Examples




           67
Next tactic 4: LinkedIn Ads

  Cost: $0-2,000 per year


              68
Estimated
          Reach….




     Targeting Users by
      Title and More….




69
70
Thank You!


                               Contact information:
                                             1128 Grant Street
                                           Denver, CO 80203
                                    Contact: Guillermo Mazier
                                        t: 303.292.3300 x 232
                           Guillermom@Atlas-Advertising.com
                                   www.Atlas-Advertising.com
     LinkedIn Profile | LinkedIn Group | Twitter |
                                  Blog | Slidespace
                     71

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Online Marketing For Economic Development: What's Now, What's Next

  • 1. Online Marketing for Economic Development: What’s Now? What’s Next? 1
  • 3. We do things like this… 3
  • 4. 4
  • 5. 5
  • 6. 6
  • 7. Screen shot of Jobs Ohio Promotion of Atlas developed Asset mapping tool, easily view able on IPad devices 7
  • 9. 9
  • 10. 10
  • 11. And we’re passionate about things like… 11
  • 12. “If I thought for a minute that I could get the same product in the end, even for a higher price, by going local, I would have done it,” Downs said last week. “I have no interest in sending money away to Denver except to get the best product.” -Timothy Downs, CEO City of Dayton Office of Economic Development 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 18.
  • 19. 19
  • 20. 20
  • 22. About Atlas Advertising WE BELIEVE THAT ECONOMIC DEVELOPERS 90+ MAKE A DIFFERENCE Communities 43 STATES Atlas’ Mission is to create vital communities Our process, knowledge and background enables us to take a comprehensive approach to economic development marketing and attraction. Featured Clients: 22
  • 23. Join the community, continue the dialogue, get the slides • Join the Conversation: – Follow us on Twitter: www.twitter.com/AtlasAd – Tweet questions using hashtag #AskAtlas • Join the community of innovative economic development marketers – Join our Next Gen Economic Development Marketers LinkedIn Group • Get the slides: www.atlas-advertising.com/community- marketing-presentations.aspx 23
  • 24. Questions we will answer 1. What online tactics are you and your colleagues using today? 2. What are the basic metrics that you should be trying to achieve, and what defines “good” performance? 3. How should your online marketing and attraction approach differ depending on your organization’s size, goals, and funding? 4. What tactics are worth your time now? And why? 5. What’s next, and why? 24
  • 25. Marketing tactics available to you • Website • GIS • Networking via Social Media • Email • Search engine marketing • Content marketing using Slideshare • Google content network/re-targeting • Prospect presentations via online meeting • Other 25
  • 26. A few principles that drive (or should drive) economic development marketing 26
  • 27. What worked 20 years ago is not the same as what works today. 27
  • 28. What hasn’t changed: To make a difference, we have to serve companies directly. 28
  • 29. If we are not having conversations, we are not making a difference. 29
  • 30. What has changed: The ways we start conversations have changed forever. 30
  • 31. When considering your marketing efforts, set quantitative goals. If you can’t measure it, you shouldn’t buy it. 31
  • 32. A simple framework to help define success: High Performance Economic Development 32
  • 33. What High Performance Economic Development Is • It is the first measurement of the outcomes (Inquiries, jobs, capital investment) that EDO’s create on this scale. • It proves the ways we make a difference, and in some cases, the ways we don’t. • It can help drive your strategic and marketing planning using actual outcomes, instead of activities, using national benchmarks as your guide. 33
  • 34. 34
  • 35. Metrics you should use to benchmark your progress 35
  • 36.
  • 37. Does SIZE Matter: How marketing should differ by organizational objective, size and funding type 37
  • 40. Size and funding of ED Organizations • Geographic coverage – States – Large Regions (1,000,000 people plus) – Small Regions (between 100,000 and 1,000,000 in population) – Individual Cities/Counties under 100,000 • Funding – Predominantly publicly funded – Public/Private funding 40
  • 41. Benchmark your community today Drop your business card with me after the speech! 41
  • 42. What tactics are worth your time NOW? And why? 42
  • 43. NOW Tactics to Consider • Economic development websites • LinkedIn for Direct Connections • GIS Systems (Sites and Buildings Database) • Email • Prospect Management Systems (ie. SalesForce) • Community Videos • Mobile Websites 43
  • 44. Now tactic 1: Website Cost: $8,000 for small communities 44
  • 45. Please rate the following in terms of their importance as a source of information: % Important, % Important, Information Source 2011 2006 Site visits (familiarization tours) 100% 100% Existing relationships with ED officials 95% 88% Community websites 90% 63% Third party national data sources 90% n/a Past experience with other deals 81% 71% Word of mouth from peers 57% 43% Calls from local officials 48% 29% Existing relationships with local real estate 38% 29% community National conferences 29% 0% Trade magazines 29% 14% 45 Social Media/Social Networks 24% n/a
  • 46. 46
  • 47. Now tactic 2: GIS Property and Business Search Integrated Into Your Website Cost: Thanks to TVA Community Size Local InSite Annual Cost Under 50,000 $500 50,000 - 100,000 $1,500 100,000 - 200,000 $2,500 200,000 - 350,000 $3,500 Over 350,000 $6,000 State $10,000/per state (set-up), $6,000 47 per year
  • 48. What do website users use when they visit ED websites? 1. About Us (about the organization) 2. Programs (that the organization offers) 3. Data Center 4. News 5. Relocate and Expand 6. Find Property 7. Site Selection Services 8. Workforce data and Information 9. Database of Companies or Largest Employers 10.Maps of the Area 48
  • 49. Now tactic 3: LinkedIn for Direct Communications Cost: $0 for Basic Account 49
  • 50. Percentage of site selectors and corporate location decision makers on LinkedIn today: 81% + 50
  • 52. Now tactic 4: Email Cost: $250 per year 52
  • 53. Facts about email 1. There are 2.9 billion email accounts today. There will be 3.8 billion by 2014 (Radicati Group) 2. 94% of all online adults use email, and 73% of all users aged 12-17 do (Pew Internet & American Life) 3. 62% of all U.S. adult internet users check email on a daily basis. (Pew Internet & American Life) 4. Social media users are over 60% more likely to check email at least four times a day than those who don’t use 53 social media. (eMarketer)
  • 54. An example of a high performing email 54
  • 56. NOW vs. NEXT Tactics to Consider What's NOW What's NEXT • Economic development  Search Engine Marketing websites  Community Generated • LinkedIn for Direct Content Connections  LinkedIn for Lead • GIS Systems (Sites and Generation/Targeting Buildings Database)  Online Prospect Meetings • Email  Online RFP Delivery • Prospect Management Systems Systems (ie. SalesForce)  Responsive Design • Community Videos  Virtual Familiarization Tours • Mobile Websites 56
  • 57. Next tactic 1: Search engine marketing Cost: $0 - $250 per month for small communities 57
  • 58. 25-35 percent of your traffic will come from Google, and it is still the most trafficked website for business use. 58
  • 61. Next tactic 2: Content Marketing using Slideshare Cost: $0 61
  • 62. Content marketing via Slideshare is a free and massive trend 62
  • 63. It’s audience is professional 63
  • 64. How one organization uses it 64
  • 65. Next tactic 3: Prospect presentations via online meeting Cost: $600 per year 65
  • 66. What new media advancements have you seen that you think are valuable to the site selection profession? 66
  • 67. Examples 67
  • 68. Next tactic 4: LinkedIn Ads Cost: $0-2,000 per year 68
  • 69. Estimated Reach…. Targeting Users by Title and More…. 69
  • 70. 70
  • 71. Thank You! Contact information: 1128 Grant Street Denver, CO 80203 Contact: Guillermo Mazier t: 303.292.3300 x 232 Guillermom@Atlas-Advertising.com www.Atlas-Advertising.com LinkedIn Profile | LinkedIn Group | Twitter | Blog | Slidespace 71