WSO2Con ASIA 2016: Business Processes in Modern Enterprise Integration
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Organizations today are becoming more distributed. They now have many business units and partners operating in a fast paced environment. In order for these units to achieve their common business goals and continue to increase business efficiency, necessary procedures must be enforced across the entire organization. This problem can be solved by integrating almost everything within the organization by using business processes. This session will focus on how business processes allow integration within modern enterprises, and interface humans with systems as required. We will also look at how this can provide a comprehensive view of the organization, which can then be used to identify and resolve problems quickly. Finally, we will examine the technology and capabilities that the WSO2 Business Processor supports to cater to modern enterprise integration needs.
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WSO2Con ASIA 2016: Business Processes in Modern Enterprise Integration
- 4. Too many things involved... Employee A Customer 1 Shipment system HR system Inventory system Cargo box 40 Partner 1 Item 32 Truck 5 Supplier 2
- 5. Wiring up an organiza4on Employee A Customer 1 Shipment system Reporting system Inventory system Cargo box 40 Partner 1 Item 32 Truck 5 Supplier 2
- 6. Business Process Events, ac4vi4es and decision points that involve a number of actors and objects, and that collec4vely lead to an outcome that is of value to an organiza4on or its customers - fundamentals of business process management
- 7. Business Processes Any organiza+on has processes : • Interview process • Material procurement process • Performance evalua4on process • Travel booking process • Issue resolu4on process • Applica4on to approval • Quote to cash Review Procurement Request Select suppliers Select suppliers Select suppliers Select suppliers Select suppliers
- 8. Business Process Management (BPM) Process design Process monitoring Process analysis Process implementation Process optimization Current / Proposed Process models Improved process models Manual or automated execution Process Instance Data Proposals for optimizations
- 10. Resources – Who perform tasks Supervisor Procurements staff Procurements manager Employee Employee Tasks of business processes can be assigned to users and roles
- 11. Control flow – Order of tasks Tasks of business process can be executed sequentially , in parallel, conditionally Sequential flow Conditional flow Parallel flowFlow triggered by an event
- 12. Resources – What systems are involved Business process can invoke services or java code to interact with external systems Data access code Service invocations Employee data service Procurements database
- 13. Data – What informa4on is needed Each task in a process can take input data elements and produce data elements to be consumed by other tasks 1. Supervisor role 1. Equipment 2. Purpose 1. Approval 1. Equipment 2. Purpose 3. Cost 4. Employee ID
- 15. Process Implementa4on Billing Service Customer Data/ Loyalty Item Sales Process Discount Rules Inventory Service Procurement ProcessStore Portal
- 16. Process Implementa4on – Without a BPMS • Changes to rules – Loan greater than 10000 has to be approved by senior manager • Changes in responsibility – Delivery person is responsible for collec4ng payment • Restructuring – Two engineers assigned to sales team Low Visibility Ad-hoc execution Poor documentation
- 19. Running a process in BPS RESTAPI SOAP Services User Interface WSO2 BPS Instance persistence Start process Get tasks Claim Task Complete task Loan Request Loan Request accepted Process instances Process definitions
- 20. Process View
- 21. Instance View
- 22. Process view
- 23. Task view
- 28. Process Lifecycle Execute Process Collect Execution Data Analyze KPIs Identify Improvements Implement new process version Deploy new process version
- 29. Business Processes vs Integra4on Flows Business Processes Integration Flows Long Running ( Days, Months ) Short Running ( s, ms ) Involves human interactions Involves systems Focus on high level end users flows Focus on low level system interactions Complex flows ( many external calls, compensations, loops .. ) Relatively simple flows Requires persistence Often stateless Relatively high response time Very low response time
- 31. Thank You