This presentation explores how the Identity management module from WSO2 allowed Swiss Alpine-Club SAC a smooth and efficient implementation of SSO (Single Sign On) providing its users with easy login and smooth navigation and shopping on the website. Furthermore this presentation will cover also the benefits for the administrator and how the solution provides full transparency, simplifying access and identity management of the SAC website.

1. Head of IT, Swiss Alpine-Club SAC
How to create User Comfort
with SSO
Daniel Fernandez

2. Topics
• About the Swiss Alpine Club SAC
• Digital Strategy and Goals
• The Solution
• The Results
• Next Steps
• Q&A

3. Swiss Alpine Club SAC
Since its foundation in 1863, the
SAC has been a driving force
in the development of the
Alpine region and alpinism. It is
this tradition that has led it to
advocate responsible
mountaineering and largely
free access to the mountain
world.
● 150k Club Members
● 111 local Sections
● 153 Mountain Huts
● One million daily visitors
● 320'000 overnight stays

4. ● SAC Route Portal (High Quality Content)
● education and training opportunities
● Stays in huts and throughout the Alps at reduced rates
● Attractive magazine "The Alps"
● Online Store with SAC Products
● Central Library and Alpine Museum
● and much more, …
What we do
We offer services & Products for our members as well as
non-members, like

5. Volunteers
More than 7000 volunteers in the association and
sections (officials, guides, youth coordinators etc.)
On average, up to 20 hours of volunteer work are
done per month.
(Supported by the administrative office @ Bern –
around 50 employees)

7. SAC Digital Strategy
Make our Services easy accessible

8. Goals- Simple and Easy for The User
● One Identity (Login) across all
SAC-Services
● Possibility to SSO from one
Service to Another
● Easy onboarding (Registering or
Activation of Members)
● Easy Self-Management (“Forgot
password” as Example)

9. ● At SAC that means that we searched for a solution to manage
○ 500’000 Users (and growing)
○ More than 16k Roles (and growing)
● Examples: Different Memberships in different Sections,
Different Levels of Officials, Hut wardens, Magazine
Subscribers, Authors, Online Service Subscribers, …. etc. …
Persons and Roles
Identity Management

10. The SAC Solution
With WSO2 Products

11. Integration
● Bi-Directional Integration
with Microsoft Dynamics
NAV with complex Roles
«Translations»
● Implementation of REST
based Webservices
XML
REST
Users&Roles
User
Store
Service Providers
OIDC

12. Identity Management
● One Master Userstore
● Multiple Service Providers
● Authentification with
custom Login App
● Using OpenID-Connect
User
Store
Service Providers
OIDC

13. The Results

14. One Login App
● One Identity across all Systems
● SSO
● Decoupling of legacy Systems
● Reduction of Data-Silos

15. Smooth User Experience

16. Next Steps
Further Needs, Lessons Learned

17. API Management
• Provide Secure Access and Management of
existing and Upcoming API’s.
• We plan to use WSO2 Api Manager for that.

18. Infrastructure
«Dockerize» Services on our existing
Jelastic-based Infrastructure.
• Easy scalable
• Reduce Downtime of Updates (to Zero)

19. Lessons Learned
• You need time to plan in detail J
• A project like this has great impact on everything else
(Even on places where you not expect)

20. Q&A
Questions?

21. Thank You