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WOEIP Business Incubator
November 11, 2013
Our Approach
Two-Sided Funnel
Entrepreneurs
• Leverage off work of
Pablo, Casey, and
Chris
• Use their work to
assess needs of
community
• West Oakland is
actually made up of
many subcommunities
• Focus on lowincome, traditional
population

Incubators
• Felt our expertise
could lie with
incubators
• Have been around
incubators and have
access to them
• Apply more of a
business approach
to what was already
done
• Bring new eyes to
existing research
Who Did We Speak To?
• Accelerator based in
Nairobi, Kenya
• Focused on later stage
businesses
• Primarily in agricultural
technologies

• Open space in SoMa
District of San Francisco
• Artists, tech, and
community organizers
collaborate to reimagine
the urban experience

• Community-owned
accelerator for foodbased enterprises
• Starting with grocery
store, but supporting
other companies in
space

OMSS
• Parking space for trucks
• Add-on services
including
food, doctors, minimarkets, spare parts
and repairs.

• Incubator in the Mission
District of SF
• Targeting low-income
food entrepreneurs
• Provides kitchen space
and technical assistance
Stages of Business Formation
Revenues
$1 million

$0

Early Stage
• No steps taken to start
business yet
• Dependent on incubator
• Have idea or identified
need
• Have people (but may
not have formed team
yet)
• Targeting
commuter/professional/
maker buyers

Mid Stage
• Business started
• Early stage incubator grads
• Familiar with but haven’t
mastered business and
soft skills
• Relationships with
suppliers
• Need:
• own space
• to formalize—legal,
accounting, etc.
• financing

Late Stage
• Have own space
• 50+ customers
• Need vertical
integration
• Need to scale
• Have some
relationships with
suppliers
• Business
formalized
Key Themes
Empower local entrepreneurs to succeed in a formal economy
Identify, encourage, and teach would-be entrepreneurs

Listen to customer to identify needs
Local management and local solutions
Open space to find your purpose
Vertical integration and coordination needs to start at early
stage
Framework for Vertical Integration
Need to focus on a specific industry to offer best value
WOSP brings in new customers and business opportunities
Organize around skills
of entrepreneurs

Organize around
desires of
entrepreneurs

Organize around
constraints of WOSP
Organize around
resources available

What are the wants of
these customers?
Results of Framework
Most promising verticals for WOEIP to examine:

Food

Historical / Cultural
Tours

Recreational / Gym

Car Repairs

Parking Lots

Day Care

Clothing

Bars / Live Music
Archetype for Early Stage
Entrepreneur
• Traditional residents (low-income, African
American, Hispanic)
• Potential entrepreneurs
– No steps taken to start business yet
– Unfamiliar with entrepreneurship and vocabulary

• Have idea or identified need
• Have people (but may not have formed team yet)
• Targeting commuter/professional/maker buyers
Early Stage Incubator
Incubator for Early Stage Companies
Value
Propositions

Needs

Encouragement

Team Formation

Making Tangible Subgoals

Match market need
and entrepreneur

Mentoring

General Business
Skills

People Skills

Develop existing skills
to market need

Validate Business
Ideas

Provide would-be
entrepreneurs with
idea

Have view of entire
value chain

Work Space

Help locating working
space
Partnerships and Activities
Partnerships
• Buy-in of WOSP
beneficiaries
– Politicians
– Retail
– Biotech

• Other stage incubators:
ICA/Centro
• SMB financing institutions

Activities
•
•
•
•
•
•
•
•
•
•
•

Marketing
Mentor matching
Team formation
Business relationships
Business model training
Community of entrepreneurs
Personal Asset Mapping
Product development
Startup residency
Tech assistance
Delivering financing
How to Reach Early Stage Companies
Use Pre-Existing
Space
Get
• Describe need -> help wanted +
offer training
• Referrals
• Offer free teaser training

Keep
• Creating fail friendly culture
• Encourage failures
• Rotate to new teams

Grow
• Transfer to ICA or rotate

Build New Space
Get
• Crowd source for needs, people
have ideas to address them
• Open space to explore, talk, find
purpose

Keep
• Resources at space
• Safe to fail here
• Past success stories

Grow
• Transfer to ICA or rotate
• Mentors
Possible Revenue Streams
Rent from own
space

Finder’s fee / split
rent with preexisting spaces

Profit share with tenants
Mid Stage Incubator
Archetype for Mid Stage Entrepreneur
•
•
•
•

•

Qualities
Started business
Early stage graduates
15-20 customers
Familiar with but
haven’t mastered
business and soft skills
Have relationships with
suppliers

Needs
• Own space
• To formalize—legal,
accounting, etc.
• Financing
Incubator for Mid Stage Companies
Value
Propositions

Needs

Formalization of
Business

Legal formation

Help locating work
space

Accounting practice

Financing

Business Partnerships

Overarching view of
value chain

Network connections

Encouragement

Community of
Entrepreneurs

Adoption of
Technology

Product Development
Partnerships and Activities
Partnerships

Activities

• Banks
• Other stage incubators
(ICA/Centro)
• Lawyers
• Vertical players—
suppliers, distributors, etc.
• Real estate firms
• Buy-in of WOSP beneficiaries
(politicians, retail, biotech)
• Mentors

•
•
•

•

Help evolve product/service
Maintain business network
Integrate business with WOSP
goals/stipulations
Building partnerships with:
–
–
–
–

•

•
•
•

Banks
Real estate firms
Lawyers
Accountants

Monitoring/collecting data on
businesses
Marketing
Coordinating with other entrepreneurs
Formalizing process for a business going
formal
How to Reach Mid Stage Companies
Single, Integrated Space
Get
• Early stage incubator grads
• Early in life of incubator: outreach to midsize
businesses

Keep / Grow
• vertical partnerships
• ongoing monitoring and support
Possible Revenue Streams
Entrepreneurs pay incubator for
consultation

Lawyers/accounting/banks/real estate
brokers pay incubator finders’ fee or
otherwise support incubator
Late Stage Incubator
Archetype for Late Stage Entrepreneur
•
•
•
•

Qualities
Mid stage graduate
Own space
50+ customers
Formalized some
business processes

Needs
• Scaling (multiple
spaces/services)
• Vertical Integration
• Financing
Incubator for Late Stage Companies
Value
Propositions

Needs

Hiring employees &
managers

Help locating 2nd or
3rd location

Financing

Marketing

Business Partnerships

Overarching view of
value chain

Network connections
with suppliers and
customers

Encouragement

Community of
Entrepreneurs

Resources for Business

Operational advice

Relationships with
community and
politicians
Partnerships and Activities
Partnerships
• Banks, real estate agents
• LearnUp
• Business consultants
• Biz Dev: Big box retail
brands, other WOSP
stakeholders
• Key community advocates

Activities
• LearnUp model job training
• Operations
training/optimization
• Shared traditional
departments (HR, finance, biz
dev, marketing)
• Bank financing / working
capital
• Marketing for incubator and
clients
• Community engagement /
hosting community events
How to Reach Late Stage Companies
Single, Integrated Space
Get
• Mid Stage incubator graduates

Keep
• Mentorship
• Hiring help/job board -> LearnUp model training

Grow
• Promise of ICA/Centro
Possible Revenue Streams
Charge entrepreneurs for job placements

Finders fees for banks/real estate agents

Development grants
Charge community advocates for services provided at early stage and funnel to later
stage

Consulting fees
Adopt-a-business or corporate marketing partner
Capitalize on segmented communities; market as social good to affluent WO
professionals
Conclusions
Early Stage

Mid Stage

Late Stage

Key Needs

• Encouragement
• Mentoring
• Work Space

• Formalization
• Partnerships
• Encouragement

•
•
•
•

Key Service
Offerings

•
•
•
•

• Process for
formalizing
business
• Network of
relationships
• Ongoing
monitoring

• Job board /
training
• Consulting
• Connections to
banks/real
estate agents

How to Reach

• Open space
• Referrals
• Classes

• Early stage grads
• Outreach to
community

• Mid stage grads

Revenue Stream

• Rent
• Profit Share

• Consulting fees
• Finders fees for
partners

• Job placement
• Consulting fees
• Charge partners

Team formation
Idea validation
Mentor matching
Work space

Hiring
Financing
Operations
Partnerships

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WOEIP Incubator Description

  • 2. Our Approach Two-Sided Funnel Entrepreneurs • Leverage off work of Pablo, Casey, and Chris • Use their work to assess needs of community • West Oakland is actually made up of many subcommunities • Focus on lowincome, traditional population Incubators • Felt our expertise could lie with incubators • Have been around incubators and have access to them • Apply more of a business approach to what was already done • Bring new eyes to existing research
  • 3. Who Did We Speak To? • Accelerator based in Nairobi, Kenya • Focused on later stage businesses • Primarily in agricultural technologies • Open space in SoMa District of San Francisco • Artists, tech, and community organizers collaborate to reimagine the urban experience • Community-owned accelerator for foodbased enterprises • Starting with grocery store, but supporting other companies in space OMSS • Parking space for trucks • Add-on services including food, doctors, minimarkets, spare parts and repairs. • Incubator in the Mission District of SF • Targeting low-income food entrepreneurs • Provides kitchen space and technical assistance
  • 4. Stages of Business Formation Revenues $1 million $0 Early Stage • No steps taken to start business yet • Dependent on incubator • Have idea or identified need • Have people (but may not have formed team yet) • Targeting commuter/professional/ maker buyers Mid Stage • Business started • Early stage incubator grads • Familiar with but haven’t mastered business and soft skills • Relationships with suppliers • Need: • own space • to formalize—legal, accounting, etc. • financing Late Stage • Have own space • 50+ customers • Need vertical integration • Need to scale • Have some relationships with suppliers • Business formalized
  • 5. Key Themes Empower local entrepreneurs to succeed in a formal economy Identify, encourage, and teach would-be entrepreneurs Listen to customer to identify needs Local management and local solutions Open space to find your purpose Vertical integration and coordination needs to start at early stage
  • 6. Framework for Vertical Integration Need to focus on a specific industry to offer best value WOSP brings in new customers and business opportunities Organize around skills of entrepreneurs Organize around desires of entrepreneurs Organize around constraints of WOSP Organize around resources available What are the wants of these customers?
  • 7. Results of Framework Most promising verticals for WOEIP to examine: Food Historical / Cultural Tours Recreational / Gym Car Repairs Parking Lots Day Care Clothing Bars / Live Music
  • 8. Archetype for Early Stage Entrepreneur • Traditional residents (low-income, African American, Hispanic) • Potential entrepreneurs – No steps taken to start business yet – Unfamiliar with entrepreneurship and vocabulary • Have idea or identified need • Have people (but may not have formed team yet) • Targeting commuter/professional/maker buyers
  • 10. Incubator for Early Stage Companies Value Propositions Needs Encouragement Team Formation Making Tangible Subgoals Match market need and entrepreneur Mentoring General Business Skills People Skills Develop existing skills to market need Validate Business Ideas Provide would-be entrepreneurs with idea Have view of entire value chain Work Space Help locating working space
  • 11. Partnerships and Activities Partnerships • Buy-in of WOSP beneficiaries – Politicians – Retail – Biotech • Other stage incubators: ICA/Centro • SMB financing institutions Activities • • • • • • • • • • • Marketing Mentor matching Team formation Business relationships Business model training Community of entrepreneurs Personal Asset Mapping Product development Startup residency Tech assistance Delivering financing
  • 12. How to Reach Early Stage Companies Use Pre-Existing Space Get • Describe need -> help wanted + offer training • Referrals • Offer free teaser training Keep • Creating fail friendly culture • Encourage failures • Rotate to new teams Grow • Transfer to ICA or rotate Build New Space Get • Crowd source for needs, people have ideas to address them • Open space to explore, talk, find purpose Keep • Resources at space • Safe to fail here • Past success stories Grow • Transfer to ICA or rotate • Mentors
  • 13. Possible Revenue Streams Rent from own space Finder’s fee / split rent with preexisting spaces Profit share with tenants
  • 15. Archetype for Mid Stage Entrepreneur • • • • • Qualities Started business Early stage graduates 15-20 customers Familiar with but haven’t mastered business and soft skills Have relationships with suppliers Needs • Own space • To formalize—legal, accounting, etc. • Financing
  • 16. Incubator for Mid Stage Companies Value Propositions Needs Formalization of Business Legal formation Help locating work space Accounting practice Financing Business Partnerships Overarching view of value chain Network connections Encouragement Community of Entrepreneurs Adoption of Technology Product Development
  • 17. Partnerships and Activities Partnerships Activities • Banks • Other stage incubators (ICA/Centro) • Lawyers • Vertical players— suppliers, distributors, etc. • Real estate firms • Buy-in of WOSP beneficiaries (politicians, retail, biotech) • Mentors • • • • Help evolve product/service Maintain business network Integrate business with WOSP goals/stipulations Building partnerships with: – – – – • • • • Banks Real estate firms Lawyers Accountants Monitoring/collecting data on businesses Marketing Coordinating with other entrepreneurs Formalizing process for a business going formal
  • 18. How to Reach Mid Stage Companies Single, Integrated Space Get • Early stage incubator grads • Early in life of incubator: outreach to midsize businesses Keep / Grow • vertical partnerships • ongoing monitoring and support
  • 19. Possible Revenue Streams Entrepreneurs pay incubator for consultation Lawyers/accounting/banks/real estate brokers pay incubator finders’ fee or otherwise support incubator
  • 21. Archetype for Late Stage Entrepreneur • • • • Qualities Mid stage graduate Own space 50+ customers Formalized some business processes Needs • Scaling (multiple spaces/services) • Vertical Integration • Financing
  • 22. Incubator for Late Stage Companies Value Propositions Needs Hiring employees & managers Help locating 2nd or 3rd location Financing Marketing Business Partnerships Overarching view of value chain Network connections with suppliers and customers Encouragement Community of Entrepreneurs Resources for Business Operational advice Relationships with community and politicians
  • 23. Partnerships and Activities Partnerships • Banks, real estate agents • LearnUp • Business consultants • Biz Dev: Big box retail brands, other WOSP stakeholders • Key community advocates Activities • LearnUp model job training • Operations training/optimization • Shared traditional departments (HR, finance, biz dev, marketing) • Bank financing / working capital • Marketing for incubator and clients • Community engagement / hosting community events
  • 24. How to Reach Late Stage Companies Single, Integrated Space Get • Mid Stage incubator graduates Keep • Mentorship • Hiring help/job board -> LearnUp model training Grow • Promise of ICA/Centro
  • 25. Possible Revenue Streams Charge entrepreneurs for job placements Finders fees for banks/real estate agents Development grants Charge community advocates for services provided at early stage and funnel to later stage Consulting fees Adopt-a-business or corporate marketing partner Capitalize on segmented communities; market as social good to affluent WO professionals
  • 26. Conclusions Early Stage Mid Stage Late Stage Key Needs • Encouragement • Mentoring • Work Space • Formalization • Partnerships • Encouragement • • • • Key Service Offerings • • • • • Process for formalizing business • Network of relationships • Ongoing monitoring • Job board / training • Consulting • Connections to banks/real estate agents How to Reach • Open space • Referrals • Classes • Early stage grads • Outreach to community • Mid stage grads Revenue Stream • Rent • Profit Share • Consulting fees • Finders fees for partners • Job placement • Consulting fees • Charge partners Team formation Idea validation Mentor matching Work space Hiring Financing Operations Partnerships

Notes de l'éditeur

  1. Different models that our incubator could use– OMSS– identify auxuliary needs to main industry (trucking) and help entrepreneurs fill those needsLa cocina– building on culture to generate ideasFree space– open space for people to generate and gather around their new ideas
  2. Vertical integration is agnostic to the model used. Will look slightly different if have the need identified and demonstrated before recruiting entrepreneurs to work on It, but should still be part of framework early on regardless of model.
  3. Don’t know want to be entrepreneurs/don’t know what entrepreneurship is/don’t know it is an option
  4. Encouraging failure– Prioritize taking risks and learning skills over the ultimate success of the business. Analyze failures to learn lessons from them and encourage entrepreneurs to join other extant or nascent teams.
  5. Community of entrepreneurs– standardizing practices across the incubator’s portfolio of companies