2. Our Approach
Two-Sided Funnel
Entrepreneurs
• Leverage off work of
Pablo, Casey, and
Chris
• Use their work to
assess needs of
community
• West Oakland is
actually made up of
many subcommunities
• Focus on lowincome, traditional
population
Incubators
• Felt our expertise
could lie with
incubators
• Have been around
incubators and have
access to them
• Apply more of a
business approach
to what was already
done
• Bring new eyes to
existing research
3. Who Did We Speak To?
• Accelerator based in
Nairobi, Kenya
• Focused on later stage
businesses
• Primarily in agricultural
technologies
• Open space in SoMa
District of San Francisco
• Artists, tech, and
community organizers
collaborate to reimagine
the urban experience
• Community-owned
accelerator for foodbased enterprises
• Starting with grocery
store, but supporting
other companies in
space
OMSS
• Parking space for trucks
• Add-on services
including
food, doctors, minimarkets, spare parts
and repairs.
• Incubator in the Mission
District of SF
• Targeting low-income
food entrepreneurs
• Provides kitchen space
and technical assistance
4. Stages of Business Formation
Revenues
$1 million
$0
Early Stage
• No steps taken to start
business yet
• Dependent on incubator
• Have idea or identified
need
• Have people (but may
not have formed team
yet)
• Targeting
commuter/professional/
maker buyers
Mid Stage
• Business started
• Early stage incubator grads
• Familiar with but haven’t
mastered business and
soft skills
• Relationships with
suppliers
• Need:
• own space
• to formalize—legal,
accounting, etc.
• financing
Late Stage
• Have own space
• 50+ customers
• Need vertical
integration
• Need to scale
• Have some
relationships with
suppliers
• Business
formalized
5. Key Themes
Empower local entrepreneurs to succeed in a formal economy
Identify, encourage, and teach would-be entrepreneurs
Listen to customer to identify needs
Local management and local solutions
Open space to find your purpose
Vertical integration and coordination needs to start at early
stage
6. Framework for Vertical Integration
Need to focus on a specific industry to offer best value
WOSP brings in new customers and business opportunities
Organize around skills
of entrepreneurs
Organize around
desires of
entrepreneurs
Organize around
constraints of WOSP
Organize around
resources available
What are the wants of
these customers?
7. Results of Framework
Most promising verticals for WOEIP to examine:
Food
Historical / Cultural
Tours
Recreational / Gym
Car Repairs
Parking Lots
Day Care
Clothing
Bars / Live Music
8. Archetype for Early Stage
Entrepreneur
• Traditional residents (low-income, African
American, Hispanic)
• Potential entrepreneurs
– No steps taken to start business yet
– Unfamiliar with entrepreneurship and vocabulary
• Have idea or identified need
• Have people (but may not have formed team yet)
• Targeting commuter/professional/maker buyers
10. Incubator for Early Stage Companies
Value
Propositions
Needs
Encouragement
Team Formation
Making Tangible Subgoals
Match market need
and entrepreneur
Mentoring
General Business
Skills
People Skills
Develop existing skills
to market need
Validate Business
Ideas
Provide would-be
entrepreneurs with
idea
Have view of entire
value chain
Work Space
Help locating working
space
11. Partnerships and Activities
Partnerships
• Buy-in of WOSP
beneficiaries
– Politicians
– Retail
– Biotech
• Other stage incubators:
ICA/Centro
• SMB financing institutions
Activities
•
•
•
•
•
•
•
•
•
•
•
Marketing
Mentor matching
Team formation
Business relationships
Business model training
Community of entrepreneurs
Personal Asset Mapping
Product development
Startup residency
Tech assistance
Delivering financing
12. How to Reach Early Stage Companies
Use Pre-Existing
Space
Get
• Describe need -> help wanted +
offer training
• Referrals
• Offer free teaser training
Keep
• Creating fail friendly culture
• Encourage failures
• Rotate to new teams
Grow
• Transfer to ICA or rotate
Build New Space
Get
• Crowd source for needs, people
have ideas to address them
• Open space to explore, talk, find
purpose
Keep
• Resources at space
• Safe to fail here
• Past success stories
Grow
• Transfer to ICA or rotate
• Mentors
13. Possible Revenue Streams
Rent from own
space
Finder’s fee / split
rent with preexisting spaces
Profit share with tenants
15. Archetype for Mid Stage Entrepreneur
•
•
•
•
•
Qualities
Started business
Early stage graduates
15-20 customers
Familiar with but
haven’t mastered
business and soft skills
Have relationships with
suppliers
Needs
• Own space
• To formalize—legal,
accounting, etc.
• Financing
16. Incubator for Mid Stage Companies
Value
Propositions
Needs
Formalization of
Business
Legal formation
Help locating work
space
Accounting practice
Financing
Business Partnerships
Overarching view of
value chain
Network connections
Encouragement
Community of
Entrepreneurs
Adoption of
Technology
Product Development
17. Partnerships and Activities
Partnerships
Activities
• Banks
• Other stage incubators
(ICA/Centro)
• Lawyers
• Vertical players—
suppliers, distributors, etc.
• Real estate firms
• Buy-in of WOSP beneficiaries
(politicians, retail, biotech)
• Mentors
•
•
•
•
Help evolve product/service
Maintain business network
Integrate business with WOSP
goals/stipulations
Building partnerships with:
–
–
–
–
•
•
•
•
Banks
Real estate firms
Lawyers
Accountants
Monitoring/collecting data on
businesses
Marketing
Coordinating with other entrepreneurs
Formalizing process for a business going
formal
18. How to Reach Mid Stage Companies
Single, Integrated Space
Get
• Early stage incubator grads
• Early in life of incubator: outreach to midsize
businesses
Keep / Grow
• vertical partnerships
• ongoing monitoring and support
19. Possible Revenue Streams
Entrepreneurs pay incubator for
consultation
Lawyers/accounting/banks/real estate
brokers pay incubator finders’ fee or
otherwise support incubator
21. Archetype for Late Stage Entrepreneur
•
•
•
•
Qualities
Mid stage graduate
Own space
50+ customers
Formalized some
business processes
Needs
• Scaling (multiple
spaces/services)
• Vertical Integration
• Financing
22. Incubator for Late Stage Companies
Value
Propositions
Needs
Hiring employees &
managers
Help locating 2nd or
3rd location
Financing
Marketing
Business Partnerships
Overarching view of
value chain
Network connections
with suppliers and
customers
Encouragement
Community of
Entrepreneurs
Resources for Business
Operational advice
Relationships with
community and
politicians
23. Partnerships and Activities
Partnerships
• Banks, real estate agents
• LearnUp
• Business consultants
• Biz Dev: Big box retail
brands, other WOSP
stakeholders
• Key community advocates
Activities
• LearnUp model job training
• Operations
training/optimization
• Shared traditional
departments (HR, finance, biz
dev, marketing)
• Bank financing / working
capital
• Marketing for incubator and
clients
• Community engagement /
hosting community events
24. How to Reach Late Stage Companies
Single, Integrated Space
Get
• Mid Stage incubator graduates
Keep
• Mentorship
• Hiring help/job board -> LearnUp model training
Grow
• Promise of ICA/Centro
25. Possible Revenue Streams
Charge entrepreneurs for job placements
Finders fees for banks/real estate agents
Development grants
Charge community advocates for services provided at early stage and funnel to later
stage
Consulting fees
Adopt-a-business or corporate marketing partner
Capitalize on segmented communities; market as social good to affluent WO
professionals
26. Conclusions
Early Stage
Mid Stage
Late Stage
Key Needs
• Encouragement
• Mentoring
• Work Space
• Formalization
• Partnerships
• Encouragement
•
•
•
•
Key Service
Offerings
•
•
•
•
• Process for
formalizing
business
• Network of
relationships
• Ongoing
monitoring
• Job board /
training
• Consulting
• Connections to
banks/real
estate agents
How to Reach
• Open space
• Referrals
• Classes
• Early stage grads
• Outreach to
community
• Mid stage grads
Revenue Stream
• Rent
• Profit Share
• Consulting fees
• Finders fees for
partners
• Job placement
• Consulting fees
• Charge partners
Team formation
Idea validation
Mentor matching
Work space
Hiring
Financing
Operations
Partnerships
Notes de l'éditeur
Different models that our incubator could use– OMSS– identify auxuliary needs to main industry (trucking) and help entrepreneurs fill those needsLa cocina– building on culture to generate ideasFree space– open space for people to generate and gather around their new ideas
Vertical integration is agnostic to the model used. Will look slightly different if have the need identified and demonstrated before recruiting entrepreneurs to work on It, but should still be part of framework early on regardless of model.
Don’t know want to be entrepreneurs/don’t know what entrepreneurship is/don’t know it is an option
Encouraging failure– Prioritize taking risks and learning skills over the ultimate success of the business. Analyze failures to learn lessons from them and encourage entrepreneurs to join other extant or nascent teams.
Community of entrepreneurs– standardizing practices across the incubator’s portfolio of companies