•Extensively involved in the development of this Harassment workshop •Proficiency in MS PowerPoint at an advanced skill level •Embedded video clips to PowerPoint •Researched harassment statistics •Presented this workshop before live audience

1. BCC- Bollinger Communication Consulting
“Integrity, Dependability. Dedication.
Our genuine commitment to you from our staff in providing optimum service.”

2. Introducing our BCC training and
development team…
Brittany Bryant has been trained at the University of North
Carolina at Wilmington in the field of Communication Studies
and has exceptional customer service skills and has over eight
years of experience in the this field.
Yanet Diaz-Grenell has been trained at both the University of
Miami as well as at the University of North Carolina at
Wilmington. She possesses advanced skills with MS Office and
is bilingual in both Spanish and English and has basic knowledge
in French and Portuguese. Before joining our team, Yanet was in
healthcare and education administration as a transcript specialist
at the Registrar’s office at UNCW.

3. Introducing our BCC training and
development team…
Matthew Easton has been trained in Communication Studies at the
University of North Carolina at Wilmington as well as completing
studies at Hochschule Bremen University of Applied Sciences.
Matthew is skilled in interpersonal communication and possesses
basic conversational skills in Spanish.
Jared Sales was trained in Communication Studies at the University
of North Carolina at Wilmington and possess expert skills in peer
leadership, public speaking and productivity training.

4. Harassment Training Session
Any views or opinions presented in this video clip are solely those of the “The Office”© producers
and writers and do not reflect nor represent those of BCC and its affiliates.

5. Types of Harassment we will be discussing:
 Sexual Harassment presented by Jared Sales
 Racial Harassment presented by Matthew Easton
 Religious Harassment presented by Brittany Bryant
 Gender Harassment presented by Yanet Diaz-Grenell
 Q & A session presented by Jared Sales

6. Legal Definition of Harassment

7. Sexual Harassment

8. Definition of Sexual Harassment

9. Harassment Situations
 Harasser is in a position of power
 Harasser can be anyone
 Harassment can happen indirectly
 Harasser can be any gender
 Harasser may be unaware

10. Common Effects on the Victims
 Decreased performance
 Being objectified and humiliated by gossip
 Loss of trust
 Stress upon relationships with significant others
 Weakening of support network
 Loss of references and recommendations

11. Sexual Harassment Study
According to the EEOC- equal employment opportunity commission, in 2007
They received over 12,510 charges of sexual harassment and recovered over
50 million in monetary benefits for the charging parties (not including
monetary benefits obtained through litigation)
Within this study 31% of female workers claimed to have ben harassed at
work 7% male claimed to have been harassed
62% of the targets took NO action OF THE WOMEN WHO WERE
HARASSED
 43% were harassed by a supervisor
 27% were harassed by an employee Senior to them
 19% were harassed by a co-worker at their level
 8% harassed by a Junior employee.

12. Sexual harassment and cultural engagement study the cultural norms
of the people that you are dealing with things such as:
 Eye contact
 Kissing of the cheeks
 Hand shakes
 And hugs
…may be misinterpreted as sexual harassment.

13. Effects of Sexual Harassment on an Organization
• Decreased productivity
• Decreased job satisfaction
• Loss of staff
• Loss of respect for Senior officials
• Company image may suffer
• Legal costs

14. How to Avoid Sexual Harassment
 DEFINE SEXUAL HARASSMENT
 Make certain that you will not tolerate sexual harassment
 State that one will discipline or fire any wrongdoers
 Set a clear procedure for filing complaints
 State that you will investigate fully any complaint
 State that you will not tolerate any retaliate against anyone who complains

15. This video is a (comedy) representation of unfortunately real
scenarios that may occur in a workplace- YES; this video itself
may be offensive and crude in it’s portrayal of situations that
happen in the work place- EVERYDAY.

16. Racial Harassment

17. •Know when to speak-social settings are not a place
for business
•Rank is extremely important-do not
misunderstand your status
•Do not use high pressure tactics
•Punctuality is a virtue
•Wear appropriate attire
Asia

18. The Middle East
•The meet and greet
•Only promise what you can deliver
•Keep a flexible schedule
•Patience is everything

19. Europe
•Relationships and Communications
•Business Meeting and Etiquette
•Negotiations
•Dress Etiquette

20. South America
•Relationships and Communication
•Meeting Etiquette
•Negotiations
•What to Wear

21. Prevention
•Equal Employment Opportunity
Commission (EEOC)
•Title XII
•The Employment Quality
Directive

23. Religious Harassment

24. FOUR Major Religious Groups we will be discussing:
 ISLAM
 JUDAISM
 BUDDHISM
 HINDUISM

25. Islam

26. Judaism

27. Buddhism

28. Hinduism

29. Gender Harassment

30. Examples of the kinds of GENDER DISCRIMINATION scenarios your company
might face when operating in emerging economies:
 Bangladesh  Mexico
 China  Nigeria
 India  Iran

31. Gender Gap Report 2010
-by Guy Dresser of World Economic Forum

32. Still not clear…let us briefly demonstrate.

33. Scenario #1
Mihai persists in asking his co-worker Maria out to dinner, even though she
turns him down each and every time he requests a date. She has told him several
times to stop asking. Mihai is certain she is playing hard to get because she
consistently jokes with him, touches his arm lightly sometimes and smiles every
time she says good morning.
Mihai’s behavior does not constitute sexual harassment, because sexual
harassment may only occur between a male boss and a female subordinate and
obviously Maria is send mixed signals.
True or False? Explain why.

34. Scenario #2
Two employees, Marcus (male) and Latvia (female), are interviewing for the
same promotion; VP of Marketing and Sales division in Israel. Latvia is
"perfect" for the job, clearly more qualified for the position and has been an
exemplary employee.
However, Marcus received the promotion. The company explains to Latvia that
Marcus will be more respected throughout negotiations because of the customs
in Israel pertaining to women.
Was this a fair decision? Yes or No?
Explain Why.

35. Scenario #3
Haamid interviews for a position as a Sales Manager at a company. Eric, the
hiring manager feels that of all the candidates, Haamid is by far the most
qualified. However, he hires the second most qualified interviewee, John,
instead of Haamid.
Eric really wanted to hire Haamid, but he walked into the interview wearing a
“turban” and felt that Haamid would be in danger of a hate crime due to the
September 11 incident in this particular area where the company branch is
located.
Was this decision based on a racial attribute? Yes or No?
Explain?

36. Scenario #4
Abigail Goldstein is a top marketing executive at her company. She has
successfully gained several clients in Japan, China, Latin America, South
Africa and several in Europe. Abigail speaks to her manager about a few
clients that have shown interest via email in Saudi Arabia.
Her manager, however, declines her request to travel to Saudi Arabia and tells
Abigail to give her co-worker the contacts so that he can handle these accounts
instead. Abigail is upset because she has built a repor with these clients and
demands to know why she cannot continue with them.
Her manager tells her that she fears for her safety because she is Jewish and
there is recent unrest where she is traveling to between the Jews and Muslims.
Is this an appropriate stance against Abigail's visit to Saudi Arabia?
Explain.