Perhaps one of the best talks given at a TechAviv Founders Club event ever. A true startup struggle and success story told by a master of product vision, business acumen and tactical execution.
7. Smart Matches
A green icon appears on the tree when you get a match
See all matches from the same side and contact him/her
Compare the two trees side by user
8. Founding MyHeritage:
the difficult start
• How it started in 2003
• Working from home, bootstrap years 2003-2004
• Terrible experience outsourcing to India
• Repeated fundraising failure
• Taking a loan and mortgaging all my property
• Seed round in Q1 2005
9. Celebrity: accidental bonanza
• Licensing the technology for family history and
tagging
• Inventing celebrity matching by luck and accident
• Viral wave, 2005 onwards
• Learning from MetaCafe
• Doppelganger 2010
• Doppelganger 2013
10. Founding MyHeritage:
growth years
• VCs get interested
• Benchmark mentoring
• Pearl Street Software acquisition
• Accel in 2006 and 2007
• Index in 2008
• Bessemer in 2012
• Strong expansion in 2013
12. The 4 key ingredients of success
• Passion
• Execution
• Hard work
• Pure luck
13. Raising money: few tips
• Fundraising is the CEO’s #1 task
• Don’t neglect to due diligence the investor
• “No” could be the best thing that happened to you
• Biggest problem with VCs: “slow No”
• Raise more than you think you need
• Do not accept warrants
• Raise money when graphs look good, get some
traction, investors will see the $
14. Phases in an Internet company
• Phase 1: Dream
• Phase 2: Revenues
• Phase 3: Dream revenues
15. The power of M&A
Seal global leadership in family trees
Expand from family trees into historical records
250M+ family tree profiles; Technology for family tree
backup
Seal market leadership in Poland
Base of high quality users in the Netherlands
Market leadership status in Germany; ~90 million family
tree profiles
Family tree social network in UK
Smart Matching technology; Large US user base; 100M
family tree profiles
16. M&A case study: FamilyLink
Utah-based FamilyLink.com, Inc. acquired in Nov 2011
Main assets:
• Two historical records websites with subscriptions
• 4 billion historical records
• Talent and expertise
Outcome:
• Grew subscriptions 80%
in just 8 months
• Grew team from 12 to 20
• Hired world class content experts
• Entered new category
• All thanks to pure luck
• Unique negotiation model
17. Freemium
• Great model
• Free -> traction
• Know when to start revenues
• Choose which features to charge for
• Early monetization can be a mistake
18. Subscriptions
• Excellent model
• Predictable revenue flow
• If new acquisition exceeds churn,
revenues will keep growing
• Key terms: CAC, LTV, Churn
• If LTV >> CAC and churn is low,
business is unstoppable
• Not right for every business,
but Freemium + subscriptions
is highly recommended
(also the model of Wix.com)
19. Go global
• The world is the big opportunity
• Beat your US competitors
• Translations + cultural adaptations
• Do it from day one, not “later”
• Create the infrastructure
• Utilize volunteer users and professionals
• Global PPC
20. Dealing with customers
• As CEO, stay very close to customers
• Communicate daily with customers
• Make yourself accessible
• Convert negative passion to positivity
• Reduce barriers from customers who want to contact the company
• Cultivate power users / evangelists
21. Dealing with negativity
• There will always be haters
• http://moz.com/rand/what-i-wish-i-knew-before-i-started-my-company/
Rand Fishkin: “If you don’t have haters, you’re doing something wrong, or,
you’re doing something that doesn’t matter. ”
• Maintain positive attitude. Your positive karma is your #1 asset.
• Fight poison with honey
22. Some mistakes to avoid
• Outsourcing key areas of the product
• Taking over user’s browser as business model
• Converting previously free functionality into paid
• Hiring “snakes”
• Keeping mediocre people too long
• Starting small in Israel, expanding to other markets
“later”
23. Some good things to do
• Hire the best people
• Obsess about metrics. Measure everything
• A/b test everything, from design to pricing
• Support coupons, discounts, bundles
• Try to make the product viral
• Incentivize every employee with options
• Maintain your values
• Build a company or product
that do good in the world
• Bring pride to Israel