2. Company highlights.
1996 FOUNDED
IN AMSTERDAM
150SUPPORT
OFFICES
WORLDWIDE
8,300 DEDICATED
EMPLOYEES
540KPROPERTIES
WORLDWIDE
42 LANGUAGES
SUPPORTED
24/7
CUSTOMER
SERVICE
3. Our mission is…
To help leisure and business travelers, whatever
their budgets, easily discover, book and enjoy the
world’s best places to stay.
Mission.
4. Timeline.
1996
1997
1998
2005
2005 2010
2011
2013
Today
Founded in the
Netherlands
First booking
2006
First local
support offices
opened
First employee
hired
Became a part of
The Priceline
Group
Bookings & Active
Hotels form
Booking.com
Active use of
social media
First commercial
in the US
Booking.com
releases the first
apps
More than 8,000 employees in
150 support offices worldwide.
Content available in 42
languages.
More than 540,000 properties
in 205 countries.
Booking.com books over
700,000 room nights every 24
hours
5. Wider choice
of properties
Better
availability
Best price
guarantee
No booking
fees
Better user
interface
Multilingual
content
Excellent
geographical
coverage
From looker
Flexible
payment
options
To booker
How do we do it?
6. We understand what the customer wants.
EVERYBooking.com guest gets
assistance when stranded.
0%
of Booking.com reservations
have hidden fees.
EASYreservation modifications
and special requests.
24/7customer service in 42
languages, 365 days a year.
7. Why partner with us?
No registration fees
Sign up is 100% free and we
offer flexible agreements
Year-round global demand
Access untapped demand from
overseas guests!
Free online marketing
Worldwide exposure on website, mobile apps
and through 5,000 distribution partners
Booking Button
0% commission & no set-up fees
Content in up to 42 languages
We provide potential guests with information
about your property in their local language
24/7 multilingual assistance
Dedicated support team around the clock
Commission-based model
We only receive 15% commission on the
stayed bookings that we bring you through our
website, no charges for cancellations/no-shows
Easy-to-use online tools
User-friendly extranet available when you need it
Get started now!
join.booking.com
%
8. New
Partner
Rates and availability
are set by the partner in
our system.
Rates
Policies
Content The property content is
edited and translated
by our team of experts.
Visitors
Open
Property on
Booking.com
How do we work?
Uploads:
• Affiliates (airline partners,
other relevant travel sites)
• Pay-per-click advertising
• Mobile apps
• Direct (organic search and
newsletters)
How do we attract our customers?
9. How do we attract potential guests?
Our mobile apps
More than 5,000 affiliate partners
Pay-per-click search-based advertising
Newsletters and Priceline Group websites
11. What happens once you are online and open for reservations?
Handy information.
Guests can find you and make
a reservation right away!
The reservations you receive
from us are already confirmed!
You will be notified immediately
via email, fax or text message!
Availability in your calendar
is automatically adjusted
based on the reservations we
bring you!
1
We will notify you in your
Extranet dashboard after
any guest reviews are submitted!
+
Remember to provide us with
your most up-to-date availability!
You receive payment and pay
commission to Booking.com
according to your payment model.
12. The life of a booking.
Visitor on
the website
or mobile
app
A
confirmation
email is
immediately
sent…
…to the
partner via
the Extranet,
as well as
email or fax
…to the
guest via
email
Availability is
updated in
the Extranet
calendar
Guest
checks in
Payment is
collected
Guest
checks out
Commission
invoice is
sent to the
partner
Guest posts
a review
Search results
based on rates
and availability
Visitor makes a
reservation
13. Q&A
?
All references to “Booking.com", including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™
Editor's Notes
For company key figures, check “key figures and facts” on the Wiki regularly.
For public-released company statistics, use the figures disclosed in our press releases, available in our press centre.