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Planet Earth’s #1 Accommodation Site
Company highlights.
1996 FOUNDED
IN AMSTERDAM
150SUPPORT
OFFICES
WORLDWIDE
8,300 DEDICATED
EMPLOYEES
540KPROPERTIES
WORLDWIDE
42 LANGUAGES
SUPPORTED
24/7
CUSTOMER
SERVICE
Our mission is…
To help leisure and business travelers, whatever
their budgets, easily discover, book and enjoy the
world’s best places to stay.
Mission.
Timeline.
1996
1997
1998
2005
2005 2010
2011
2013
Today
Founded in the
Netherlands
First booking
2006
First local
support offices
opened
First employee
hired
Became a part of
The Priceline
Group
Bookings & Active
Hotels form
Booking.com
Active use of
social media
First commercial
in the US
Booking.com
releases the first
apps
More than 8,000 employees in
150 support offices worldwide.
Content available in 42
languages.
More than 540,000 properties
in 205 countries.
Booking.com books over
700,000 room nights every 24
hours
Wider choice
of properties
Better
availability
Best price
guarantee
No booking
fees
Better user
interface
Multilingual
content
Excellent
geographical
coverage
From looker
Flexible
payment
options
To booker
How do we do it?
We understand what the customer wants.
EVERYBooking.com guest gets
assistance when stranded.
0%
of Booking.com reservations
have hidden fees.
EASYreservation modifications
and special requests.
24/7customer service in 42
languages, 365 days a year.
Why partner with us?
No registration fees
Sign up is 100% free and we
offer flexible agreements
Year-round global demand
Access untapped demand from
overseas guests!
Free online marketing
Worldwide exposure on website, mobile apps
and through 5,000 distribution partners
Booking Button
0% commission & no set-up fees
Content in up to 42 languages
We provide potential guests with information
about your property in their local language
24/7 multilingual assistance
Dedicated support team around the clock
Commission-based model
We only receive 15% commission on the
stayed bookings that we bring you through our
website, no charges for cancellations/no-shows
Easy-to-use online tools
User-friendly extranet available when you need it
Get started now!
join.booking.com
%
New
Partner
Rates and availability
are set by the partner in
our system.
Rates
Policies
Content The property content is
edited and translated
by our team of experts.
Visitors
Open
Property on
Booking.com
How do we work?
Uploads:
• Affiliates (airline partners,
other relevant travel sites)
• Pay-per-click advertising
• Mobile apps
• Direct (organic search and
newsletters)
How do we attract our customers?
How do we attract potential guests?
Our mobile apps
More than 5,000 affiliate partners
Pay-per-click search-based advertising
Newsletters and Priceline Group websites
Key Partners.
Some of our 5,000+ distribution partners
What happens once you are online and open for reservations?
Handy information.
Guests can find you and make
a reservation right away!
The reservations you receive
from us are already confirmed!
You will be notified immediately
via email, fax or text message!
Availability in your calendar
is automatically adjusted
based on the reservations we
bring you!
1
We will notify you in your
Extranet dashboard after
any guest reviews are submitted!
+
Remember to provide us with
your most up-to-date availability!
You receive payment and pay
commission to Booking.com
according to your payment model.
The life of a booking.
Visitor on
the website
or mobile
app
A
confirmation
email is
immediately
sent…
…to the
partner via
the Extranet,
as well as
email or fax
…to the
guest via
email
Availability is
updated in
the Extranet
calendar
Guest
checks in
Payment is
collected
Guest
checks out
Commission
invoice is
sent to the
partner
Guest posts
a review
Search results
based on rates
and availability
Visitor makes a
reservation
Q&A
?
All references to “Booking.com", including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™

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20141211 Booking.com Introduction

  • 1. Planet Earth’s #1 Accommodation Site
  • 2. Company highlights. 1996 FOUNDED IN AMSTERDAM 150SUPPORT OFFICES WORLDWIDE 8,300 DEDICATED EMPLOYEES 540KPROPERTIES WORLDWIDE 42 LANGUAGES SUPPORTED 24/7 CUSTOMER SERVICE
  • 3. Our mission is… To help leisure and business travelers, whatever their budgets, easily discover, book and enjoy the world’s best places to stay. Mission.
  • 4. Timeline. 1996 1997 1998 2005 2005 2010 2011 2013 Today Founded in the Netherlands First booking 2006 First local support offices opened First employee hired Became a part of The Priceline Group Bookings & Active Hotels form Booking.com Active use of social media First commercial in the US Booking.com releases the first apps More than 8,000 employees in 150 support offices worldwide. Content available in 42 languages. More than 540,000 properties in 205 countries. Booking.com books over 700,000 room nights every 24 hours
  • 5. Wider choice of properties Better availability Best price guarantee No booking fees Better user interface Multilingual content Excellent geographical coverage From looker Flexible payment options To booker How do we do it?
  • 6. We understand what the customer wants. EVERYBooking.com guest gets assistance when stranded. 0% of Booking.com reservations have hidden fees. EASYreservation modifications and special requests. 24/7customer service in 42 languages, 365 days a year.
  • 7. Why partner with us? No registration fees Sign up is 100% free and we offer flexible agreements Year-round global demand Access untapped demand from overseas guests! Free online marketing Worldwide exposure on website, mobile apps and through 5,000 distribution partners Booking Button 0% commission & no set-up fees Content in up to 42 languages We provide potential guests with information about your property in their local language 24/7 multilingual assistance Dedicated support team around the clock Commission-based model We only receive 15% commission on the stayed bookings that we bring you through our website, no charges for cancellations/no-shows Easy-to-use online tools User-friendly extranet available when you need it Get started now! join.booking.com %
  • 8. New Partner Rates and availability are set by the partner in our system. Rates Policies Content The property content is edited and translated by our team of experts. Visitors Open Property on Booking.com How do we work? Uploads: • Affiliates (airline partners, other relevant travel sites) • Pay-per-click advertising • Mobile apps • Direct (organic search and newsletters) How do we attract our customers?
  • 9. How do we attract potential guests? Our mobile apps More than 5,000 affiliate partners Pay-per-click search-based advertising Newsletters and Priceline Group websites
  • 10. Key Partners. Some of our 5,000+ distribution partners
  • 11. What happens once you are online and open for reservations? Handy information. Guests can find you and make a reservation right away! The reservations you receive from us are already confirmed! You will be notified immediately via email, fax or text message! Availability in your calendar is automatically adjusted based on the reservations we bring you! 1 We will notify you in your Extranet dashboard after any guest reviews are submitted! + Remember to provide us with your most up-to-date availability! You receive payment and pay commission to Booking.com according to your payment model.
  • 12. The life of a booking. Visitor on the website or mobile app A confirmation email is immediately sent… …to the partner via the Extranet, as well as email or fax …to the guest via email Availability is updated in the Extranet calendar Guest checks in Payment is collected Guest checks out Commission invoice is sent to the partner Guest posts a review Search results based on rates and availability Visitor makes a reservation
  • 13. Q&A ? All references to “Booking.com", including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™

Editor's Notes

  1. For company key figures, check “key figures and facts” on the Wiki regularly. For public-released company statistics, use the figures disclosed in our press releases, available in our press centre.