Information kit on e-Government Athento a device intended to facilitate, streamline and reduce document management costs of public institutions

2. Why implement document management in public administration?
Over 80% of the EU27 countries already have the provision of 20 basic public services via the web. The trend toward e-Government is
a reality worldwide. Therefore, agencies need robust and powerful document management that...
Avoid duplication of data from different services.
Avoid the loss of electronically generated documents.
Enable secure and reliable access to information for citizens and businesses.
But above all ...
“Let the exchange of information and coordination between the various internal
services of a public body or the whole ecosystem level of government”
What does Athento e-Government offers that others don’t?
Gestión de Registro de Entrada y Salida: Genera expedientes identificados número de registro y pone en marcha flujos de
trabajo asociados a trámites de manera automática.
No need to change anything: If you already have a document manager, Athento will add to it powerful functionality. It is
compatible with applications used by the Administration
Complies with e-Government Law on Electronic Access of Citizens to Public Services
Single Window and Electronic Registration: Allows documents and records to give a single input to administrative
proceedings with receipt of the transaction for the citizen.
Entry/Exit Records Management: Generates files registration number and identified triggers associated with workflow steps
automatically.
Fees Management: Fees for certain processes
Notifications of updates to citizens of the state of the process.
Fees Payment Service: Generates payment cards transactions. Once the payment is done the record may continue the
application process.
Creating procedures associated workflows: Manages the tasks that make a procedure and assigns them to officials.
Graphical representation of states and stages through which a record passes.
Managing users, roles, permissions, and organizational units (eg negotiated, etc.).
Sending Signature Requests: Requests other team members or outside parties signing a document.
Graphic information of the state of the record.
Quick process search: Write only the first three letters of the process and Athento will help you find it.

3. Who benefits from the use of Athento e-Government?
Institutions and their processes because Athento...
Reduces physical storage costs.
Drastically reduces paper use.
Reduces time spent managing documents.
Increases perception of safety and modernization in
institutions.
Improves collaboration between services and / or
agencies.
Allows review of documents and records for multiple
services or divisions.
Officials also Athento e-Government because ...
Eliminates tedious and lengthy manual processes.
Provides access to information by citizens or companies
that has already been collected before from this or other
services.
Gives greater control over documents.
But mostly citizens and businesses since Athento offers ...
Protection and security for your data.
Public services accessible from anywhere 24 hours.
Time reduction of administrative management.
Continuous information about any processes.
Application Capture
Who already uses Athento?
City of Ceuta
City of San Sebastian
City of Córdoba
Municipality of Arrecife
Diputación Provincial de Málaga
Málaga Board of Revenue
Do you still have questions?
Contact: http://www.yerbabuenasoftware.com/en/contact/
We are happy to talk to you!