2. What is a crise?
It is an unexpected event causes to lose
confidence in corporations.
3. HISTORY
It is an experienced Hotel, established
in 2000, in Izmir, Çeşme.
4. Factors?
External
● Naturel envirement
● Politic and economic
conditions
● Social and culturel
factors
● technology
Internal
● Service problems
● Organizational structure
● Finance
5. Crises Management Team
Hotel manager
PR professional
Juridical advisor
Marketing manager
HR manager
Finance advisor
Costumer relations advisor
6. Possible Risks
● Economic crises
● Work stopped by all staff
● Work stopped by cost control
● Fire
● Hotel location lost value for tourism
● Falsified news about poisoning all staff and guests.
7. Falsified news about poisoning all staff
and guests.
There is a falsified new about poisoning all staff
and guests. Many local newspapers and channels
published it. BUT; we have an experienced crises
team and, PR and press advisors. The staff and
some guests interviewed with media.We send a
news and press release on Yeniasır and Ege Tv.
