Yves Leblond

28 Abonné

I enjoy and I am proud to bring to companies the potential of the truly innovative salesforce.com platform : Customer Relationship Management (CRM), Customer Services, Front office processes, Social Enterprise. My last 15 CRM projects helped companies in the eCommerce, Finance, Telecommunication, Human resources, Public Administration, and Non Profit sectors to improve their Business Processes and opened them new Business Development opportunities. As technical challenges, these salesforce.com CRM implementations (Sales Cloud, Service Cloud, Marketing Cloud) have involved the usage of : - Integration Solutions like Talend ETL & Talend ESB, - Huge Data Volume handling inside the force.c...

crm salesforce.com luxembourg salesforce cloud cloud computing force.com ike ike consulting customer relationship management customer experience service cloud sales cloud it services smb customer journey donation management system non-profit organization non profit java social media web social network internet freedom

Tout plus

Activité
À propos

Yves Leblond

Présentations

2012-11 Somewhere Beyond The Cloud...

2012-12 Social Net Worth (Quattropole 2012)

2010-06 - a smalltalk about salesforce.com with java architects at YaJuG

2013-02 Cloud migration for a Donation Management System

2010-02 Migration vers le Cloud - Lancelot-Network

2019, May 23rd, UpCRM München CRM for non profit organisations

UpCRM Salesforce Hub