The document provides an agenda for an ECM/IM congress taking place on June 12, 2012 in Brussels. The morning agenda includes a plenary session on the current ECM/IM market status and another plenary session on the development of the IM market beyond social networks. Lunch will be served from 12:30-14:00. Additional documents provide summaries of what to expect from the ECM/IM market, the congress, and the company Document@Work. Trends discussed include continued vendor consolidation, expanding into new disciplines like big data and mobility, and a shift towards more agile and collaborative strategies.
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Agenda for this morning
10.00 – 10.45 Plenary
ECM / IM Market status
Yannis Nakos, Document@work
10.50 – 11.35 Parallel sessions
11.40 – 12.25 Plenary
Information Management market and its
development beyond the era of social
networks
Hanns Köhler-Krüner, Gartner Europe
12.30 – 14.00 Lunch @ Marketplace area
4. Don’t hesitate…
Use the hashtag #dawcon2012
to share your thoughts, and
broadcast on our tweetwalls.
Courtesy of
5. Menu of the day…
1. Entrée:
What to expect from the ECM/IM market?
2. Main course:
What to expect from our Congress this year?
3. Dessert:
What to expect from Document@Work?
6. What you won’t get here…
(messages we’ll try and avoid…or leave to others ;-)
Rings a bell ?
Nostradamus
2001 : Space Odyssey’s HAL
« One size « Future has bad habit : « Stats are really good to
does NOT fit all » Being unreliable ! » demonstrate everything
• ECM/IM is a strategy. • It’s not a science, it’s • …and its opposite at the
It must be adapted. vague & mainly fiction. same moment. »
• IM is not only about • Still, some educated guess • Trends are often more
about technologies. can help on 2-3y vision reliable than figures.
7. Seth Godin:
“It’s human nature to
imagine that the future
will be just like the
present, but with
cooler uniforms and
flying cars.”
Courtesy of Atle Skjekkeland. AIIM .
8. Great Moments in Statistics Reasoning!
• The Japanese eat very little fat and suffer fewer heart attacks than
the British or the Americans.
• On the other hand, the French eat a lot of fat and also suffer fewer
heart attacks than the British or the Americans.
• The Japanese drink very little red wine and suffer fewer heart
attacks than the British or the Americans.
• The Italians drink excessive amounts of red wine and also suffer
fewer heart attacks than the British or the Americans.
• Conclusion:
Eat and drink whatever you like…
It's speaking English that kills you !
Courtesy of Atle Skjekkeland. AIIM .
9. What still to expect from
the ECM/IM market?
• Never-ending vendor consolidation: what & who’s next ?
• Never-ending discipline extention: BIG DATA, CRM,…
• Mobility + Ubiquity + Speed = Flexible Workplace.
ECM/IM is becoming a Business Transformation mean
(a strategy translating into processes and tools – HW/SW), to
help organizations anticipate or react quicker, and from
everywhere at any time to business issues: it’s about
performance, tracability & knowledgeable decision support.
15. Market consolidation, really ?
• BPM and analytics (BAM)
has been a major trend for
ECM platforms.
(bringing to ECM « process
centricity » & predictability
+ performance improvement)
• ECM platforms became a
trend, a « must-have » for
IT leaders.
(if you check top-down you’ll
most likely find too many
repositories in your
organisation already…
What about cost, performance,
efficiency, maintenability…?)
16. A (new) new reality
Even more corporate functions
to support at customers,
new beasts to manage:
- CRM, Marketing, BI, MDM, e-
Discovery…
Blogs, Wiki’s,
ILM, Enterprise
Collaboration,
(meta)Data
Workflows, Bridge
Model, CMIS,
to Unified
Search, RM,
Communication,
Moreq2010,…
Chat,…
WCMS, DAM, e-
Forms, Campaign
Mgt, e-CRM,…
Copyright Gartner. 2012.
20. Collaboration 2.0 (2)
• Collaboration it’s not (anymore) about
deploying a collaborative platform. It’s about
setting up a set of means adapted to all your
knowledge workers, taking into account their
specificities. It’s also about shifting to more
Agile strategies accomodating multiple
devices, becoming « contextual ».
• That extends ECM/IM into a all new field of
disciplines such as ILM, Virtualization,
Cloud strategies, multi/cross-device ubiquity,
Unified Communications, infrastructure…
21. There’s a shift happening
Decision cycles reduce, IM must support
delegation & collaboration anywhere/anytime.
22. There’s a shift happening
• Agile is impacting the type of services we deploy at our customers (ex:
Advanced Case Mgt./Collaboration)…
• …but it will impact more and more the way we deploy them as well.
Bridging IM initiatives at various paces, and at different
organisational units proves a necessity.
(re-)Think your ECM/IM offering/strategy, elaborate your methodology,
chose for industrialized solutions/integrations, because you’ll have less
and less time to assemble customer solutions in the future.
24. SoE vs. SoR
From « records » to « engagement »
Original IP of G. A. Moore
Copyrighted material.
Design Y. Nakos.
25. Menu of the day…
1. Entrée:
What to expect from the ECM/IM market?
2. Main course:
What to expect from our Congress this year?
3. Dessert:
What to expect from Document@Work?
26. What’s to discover ?
• New Deluxe venue
• Improved program
• Great Speakers
• No marcom slideware :
content!
• Round tables
• Improved and focused
Market Place
• Tweetwalls
• If you missed it, become
a member of D@W to
retrieve the content and
attend next events.
29. Menu of the day…
1. Entrée:
What to expect from the ECM/IM market?
2. Main course:
What to expect from our Congress this year?
3. Dessert:
What to expect from Document@Work?
30. What’s coming at D@W?
• Heading towards AIIM BeLux
• Sole first official reseller of CIP
certifications in BeLux
• « Executive Master in IM »
(initial elaboration)
31. Thank you.
Enjoy this new Congress…
And for past or next events check here:
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