The purpose of this survey is to capture lessons and practices as well as solutions applied to challenges from Welfare and Recreation practitioners active in field missions. With your assistance, the Peacekeeping Best Practices Section (PBPS) in the Department of Peacekeeping/Department of Field Support (DPKO/DFS) will translate the information you submit into a Toolbox. This Toolbox will include practical documents such as sample of terms of reference (TOR) for Staff Welfare, Recreation Committees, and welfare personnel. It will also contain work plans, budget submissions, scope of work for procurement of Welfare and Recreation equipment, training programs, informational material, and other key background documents. In addition, your solutions applied to challenges will enrich the Toolbox and make implementing programs or activities that much simpler during all phases of a missions life cycle. Please note this survey is not intended as an evaluation of existing Welfare and Recreation programs, but rather an attempt to collect existing Welfare and Recreation lessons and practices together. In the light of the above, Welfare and Recreation practitioners at field missions are hereby kindly requested to complete the following questionnaire and to return it by 8 April 2011 to Brandy McNeill at mcneillb@un.org. Please feel free to contact me via e-mail or telephone at +1 (917) 367 5579. Your participation in this survey is greatly appreciated.

1. Survey of Practice on Welfare and Recreation programs in field missions
Brief Introduction:
The purpose of this survey is to capture lessons and practices as well as solutions applied
to challenges from Welfare and Recreation practitioners active in field missions.
With your assistance, the Peacekeeping Best Practices Section (PBPS) in the Department
of Peacekeeping/Department of Field Support (DPKO/DFS) will translate the information
you submit into a Toolbox. This Toolbox will include practical documents such as
sample of terms of reference (TOR) for Staff Welfare, Recreation Committees, and
welfare personnel. It will also contain work plans, budget submissions, scope of work for
procurement of Welfare and Recreation equipment, training programs, informational
material, and other key background documents. In addition, your solutions applied to
challenges will enrich the Toolbox and make implementing programs or activities that
much simpler during all phases of a missions life cycle.
Please note this survey is not intended as an evaluation of existing Welfare and
Recreation programs, but rather an attempt to collect existing Welfare and Recreation
lessons and practices together.
In the light of the above, Welfare and Recreation practitioners at field missions are
hereby kindly requested to complete the following questionnaire and to return it by 8
April 2011 to Brandy McNeill at mcneillb@un.org. Please feel free to contact me via e-
mail or telephone at +1 (917) 367 5579.
Your participation in this survey is greatly appreciated.
Survey of Practice on Welfare and Recreation programs in field missions
Point of Contact
1. Please provide your name and your contact information, the name of your field
mission, and the names of persons or offices you consulted in completing this survey.
Mission Welfare and Recreation – strategy, personnel, and funding
2. Does your mission have a Welfare and Recreation mission statement, strategy, or
work plan? If yes, please provide a sample copy. If no, please describe how welfare
and recreation activities are handled in your mission.
3. Please provide a list of the Welfare and Recreation posts allocated to the mission,
including location, grade level, functional title, the actual function being performed
(if different from the functional title), and the funding source for the position (e.g.
mission budget, membership dues, PX Welfare and Recreation funds, etc.). Please
indicate which posts are encumbered.
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2. Survey of Practice on Welfare and Recreation programs in field missions
A. Do you have terms of reference for Welfare and Recreation posts? If yes, please
attach.
B. Preparing budget submissions for Welfare and Recreation activities can be
challenging. If you have specific budget documents such as justification for new
posts or relevant documents, please attach.
C. If Welfare and Recreation personnel are not deployed to all locations, how does
the mission provide Welfare and Recreation services to these areas?
Generation and Use of Welfare and Recreation Funds
4. Does your mission have a PX? If so, is a percentage of all sales collected for the
Welfare and Recreation fund?
5. Do Staff Members pay a fee per activity or membership fees to participate in Welfare
and Recreation activities or to use facilities? Is there a specific rationale for the
calculation of fees? If so, what was the rationale? Do these fees cover the total cost
of an activity or use of a facility?
6. Are there any other creative ways in which your mission has raised funds for Welfare
and Recreation activities?
Management of Mission Welfare and Recreation Committees/Focal Points
7. Has a Staff Welfare and Recreation Committee been established in the mission? If
yes, please describe who and how your committee members are selected and attach
the terms of reference.
A. Does your Staff Welfare and Recreation Committee develop and submit annual
work plans or budgets? Please attach your current work plan.
B. Is your Staff Welfare and Recreation Committee linked to TCC/PCC welfare,
gender, HIV/AIDS or other Section’s initiatives? If so, please provide examples
of past cooperation.
Monitoring and Compliance
8. Are regular reports on welfare facilities and activities submitted to the HoM or his/her
designate? If yes, please attach sample report.
9. Do your Welfare and Recreation Committee and/or practitioners submit analysis of
participation rates or stress levels to your mission Senior Management? If yes, do
you recommend actions to be taken by Senior Management or implement new
programs addressing your findings? Please attach sample reports.
10. Do your Welfare and Recreation Committees or practitioners broadcast reports to all
mission staff regarding work plans, use of welfare funds, and summary of
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3. Survey of Practice on Welfare and Recreation programs in field missions
achievements to ensure accountability and transparency in planning and operations?
If not, how is the information made available?
Welfare and Recreational Activities/Services
11. Please describe the Welfare and Recreation programs/activities available in your
mission (e.g. sports competitions, fitness center, exercise classes, cultural activities,
charitable activities, lending library, movies, welfare flights and trips, training,
workshops, website, child care facilities if the mission is a family duty station, etc.)
A. Have you adapted your programs to be culturally sensitive?
12. What criteria do you use to determine what activities to offer? Do you evaluate
success of the activities offered? If yes, please attach a sample evaluation documents.
13. Who leads the activities or classes that form part of the program? What are some of
the ways that you have solicited leaders for such activities, if not Welfare personnel?
14. Do your Welfare and Recreation practitioners provide well-being, enhancing personal
resources and resiliency, or other lifestyle training programs? If yes, please describe
the types of training programs your Section offers. Please attach a sample program.
15. Please describe how the Welfare and Recreation Section coordinates training
programs with the Integrated Mission Training Centre (IMTC).
Use of mission assets for Welfare and Recreation provision
16. Which mission assets, such as aircraft, vehicles, or buses, are utilized for Welfare and
Recreation purposes? Please provide information on cost recovery procedures, if any.
Welfare and Recreational Space
17. Has the mission established and agreed to a standard means of calculating the
allocation of space for Welfare and Recreation purposes? If so, please share details
on this space allocation arrangement.
18. Please describe the uses for all Welfare and Recreation space (e.g., fitness center,
exercise classes, basketball courts, volleyball courts, TV/Game room,
meditation/prayer space/quiet room, library, etc.)
Welfare and Recreational Equipment and Furniture
19. Please describe the type and quality of Welfare and Recreational equipment received
as well as how the selection of which equipment to include was made.
A. Was equipment purchased through your mission Procurement Section? If yes,
please attach a copy of the complete Scope of Work for the items purchased.
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4. Survey of Practice on Welfare and Recreation programs in field missions
B. In hindsight, is there any equipment you should or should not have purchased?
20. Please describe how the equipment is assembled and maintained (e.g. volunteers,
Engineering Section, a maintenance contract, etc.). If you keep a maintenance
schedule, please attach.
Safety and Security of Personnel
21. Please describe how you ensure the safety and security of mission personnel who
participate in/or use Welfare and Recreation activities/facilities including inspection
and maintenance of premises and equipment. Please attach sample maintenance
reports.
Outreach Activities
22. Do your Welfare and Recreation Committees or practitioners organize community
support projects which allow mission personnel to help with infrastructural
rehabilitation, building playgrounds, sponsoring children, fundraising, or participate
in joint sports competitions? If yes, please describe and attach organizing materials.
23. Is it common practice to vet community events with mission leadership? If yes, with
whom or with which office is this agreed. If no, how is a decision taken to partake in
activities with the local community?
Communication
24. How are mission personnel kept informed about the availability of existing and new
Welfare and Recreation facilities and activities? Which medium is the most useful in
keeping staff informed?
25. How do you consult mission personnel on possible new activities or programs?
Tell Us More
26. Describe the top three Welfare and Recreation activities carried out in your mission.
What made them successful?
27. Describe the top three challenges to welfare programming in your mission. How have
you tried to overcome them?
28. Please describe any special welfare initiatives carried out during times of crisis, or for
staff in particular harsh/dangerous conditions.
29. Please describe other Sections/Units that have contributed to your Welfare and
Recreation efforts. How were they involved? How important was their contribution?
30. Please attach as much information as you believe relevant to establishing a new
Welfare and Recreational program.
Date: 25 March 2011 Page 4 of 4