2. Our Vision
To provide cost effective customized
corporate communication solutions that
will enable our customers to gain a
competitive advantage to forge ahead
in the globalized economy.

3. Managing Director's Message
Managing Director's Message
LankaCom today, is the leading DataCom provider and the preferred ISP among corporates in Sri Lanka. Our
network and operations span across the nation. We have the ability to provide services in every nook and
corner of the country.
In 20 years of operation we have honed our skills and expanded our scope of operations based on customer
demand. Today the width, breadth and depth of our service offering is unmatched.
Services we provide range from Internet access and related services, Data communications and IP networks,
System integration including maintenance of servers/routers/firewalls and related, Wi-Fi solutions and
services, Cabling, CCTV systems, Network monitoring, Hosting, Web development, eCommerce and much
more. We ensure that we provide you - our customer a true one stop shop.
Perusal of this brochure will give you the highlights of the wide array of products and services with extensive
capabilities which benefit our customers in numerous ways. Whether it is basic connectivity or complete
converged network solutions, we focus on customer needs and strive to exceed their expectations.
We are dedicated to developing and implementing services that help make our customers businesses more
efficient and effective. Research and development is our company’s lifeblood. We thrive on creating and
supporting solutions that help fellow Sri Lankan corporates face and overcome challenges in the global
economy.
We invite you to log on to our website www.lankacom.net which will give you in-depth information about
LankaCom & our products and services and how we can partner for mutual benefit.
For more info or inquiries, please contact us at info@lankacom.net
Rohith Udalagama
Managing Director, LankaCom
01
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
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4. Overview
About Us
Lanka Communication Services (Pvt) Ltd. (LankaCom), a subsidiary of Singapore Telecom, is a Joint Venture between Singapore Telecom International
and Capital Development and Investment Company - a subsidiary of the National Development Bank of Sri Lanka,
LankaCom is the pioneer in providing Data Communication and Internet Services in Sri Lanka. We are proud to have received the first
Telecommunication Operator License (License No 1), upon liberalization of the Telecommunication Sector in Sri Lanka in 1991.
LankaCom is a one-stop-shop for all your business communication needs. Our strength lies in the diversity and depth of our service portfolio and the
innovative, customized and cost effective solutions we offer you, our valued customers.
Service First, Always.
We at LankaCom, continuously strive to provide you with a service that exceeds your expectations. With our experience spanning over 20 years, we
continue to innovate & converge all your corporate communication services under one roof.
It is this customized solution to you, that differentiates us to be your partner in your path to success...
We believe in providing cost effective customized Corporate Communication Solutions that
will enable our customers to gain a competitive advantage to forge ahead in the globalized
economy.
Overview02
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
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VIDEO
CONFERENCE
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WEB
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E-COMMERCE. HOSTING.
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PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
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CLOUD. HYBRID.
ON-PREMISES.

5. Connectivity Solutions
Business Support Solutions
eCommerce & Web Solutions
Customer Service
Internet Services
International Private Leased Circuits (IPLC)
Managed International Services
Private Network Services
Network Coverage
VSAT Services
Wi-Fi
Video Conferencing Services
06-07
08-08
09-09
10-10
11-11
12-12
13-13
14-14
Data Center/ Co-location/ Facilities Management Services
Disaster Recovery & Business Continuity
Server Solutions
Network Monitoring
Enterprise IT Security Solutions
System Integration
Surveillance
Web Design & Development
eCommerce Solutions
Search Engine Optimization - SEO
Hosting Services
Domain Names
05-14
16-17
18-18
19-19
20-20
21-21
22-23
24-24
15-24
26-26
27-27
28-28
29-30
31-31
25-31
32-32
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CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
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EMAIL
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6. Explore Our Solutions04
Explore
We are here to serve you...
Our Solutions
Connectivity Solutions
Business Support Solutions
eCommerce & Web Solutions

7. Assured Performance, Assured Support
Choice of the Champions
Powerful, Versatile, Islandwide
Connect Anyone, Anywhere.
Simple - Flexible - Ubiquities!
Time - Space - Cost - No Constraint Anymore
Complete Solution - Just One Stop!
Customized, High Availability,
Assured Performance, Value for Money!
Connectivity
Solutions

8. Internet Services
"Connectivity Made Convenient"
Our Strengths
Trusted Internet
LankaCom is the pioneer in providing internet services to corporates in Sri Lanka since 1995. We have retained the leadership position by continuously
innovating services and adding value to our existing solutions to meet evolving customer needs. LankaCom remains the premium quality Internet service
provider sought after by many multi nationals and blue-chip companies operating in Sri Lanka.
We will bridge any distance. You'll be surprised to know how far we will go to make things work. Talk to us and let us help you unleash the potential
of the Internet. We offer you high bandwidth capacities low latency and high availability using robust technology with an exceptional level of
customer care. We will even offer you a service level guarantee (SLG)/(SLA).
Today LankaCom connects to the global Internet via STM-4 (620Mbps) and STM-1 (155Mbps) backbone links to several Tier-01 service providers in Asia,
Europe, and the US. Availability of multiple peering points ensure that customers will have the lowest latency possible and the highest level of reliability.
We are capable of providing connectivity to customers upto 300Mbps using our own secure wireless infrastructure. Our islandwide wireless infrastructure
network offers customers wireless connectivity as the preferred choice.
Security is a major concern in using Internet and customers seeking secure Internet access are offered the Trusted Internet Service. This VPN service is
an end to end clean pipe dedicated Internet route coupled with our own Solution Box (a Linux server). The solution includes modules to filter/control
unwanted web requests, secure the local area network, automatically handle load balancing and maintain a resident fail-over system with redundant
links in case of failure.
Customized, High Availability,
Assured Performance, Value for Money!
About Us | PAGE 01Internet Services06
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DIGITAL MEDIA
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
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9. Internet Services
Advantages of LankaCom Internet Services
Different packages to suite exact customer
requirements
Customized routing to suite business
requirements
24x7 On-site support
On-demand bandwidth
Customized solutions to meet specialized
requirements
Islandwide coverage
Internet Services 07
CorporatePlus Advantage
LankaCom is proud to introduce CorporatePlus Advantage, the flagship solution developed for organizations that are critically dependent on Internet
services.
We are the first to offer an Internet solution with an SLA, guaranteeing 99.99% availability of service, Jitter factor less than 5% and the lowest latency
commitment to identified servers.
Customers with less critical applications have a choice of packages each with a unique set of features and options to meet most business requirements.
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SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

10. International Private Leased Circuits (IPLC)
Our International Private Leased Circuit (IPLC) Service is a high-speed solution for large enterprises or businesses which have varied communication
requirements. As the service provides integration of all applications at the same time, it gives a distinct advantage over other modes of communication.
Our IPLC solution offers you security, total support and reliability.
A typical organization may communicate large volumes of information locally and globally on a daily basis, which distinctively raises questions about
speed, vulnerability to threats and costs. To address this, our IPLC service offers a private secure connection, speed customized as per users
requirements at a predetermined fixed cost for unlimited usage. Special benefits offered by LankaCom include round the clock on-site support and
fault clearing, automatic re-routing of both international and local segments in case of a problem and single end ordering and billing.
Assured Performance, Assured Support
“The Dedicated Secure Circuit ensures instant connection
to transmit data as often as you need”
Advantages of LankaCom IPLC Service
Flawless, reliable and uninterrupted serviceAbility to receive & transfer a large volume of data
with speed as high as you need
Precise & secure quality for transmitting sound,
visual and data signals
Ability to change to a backup route automatically in
case of a line failure
Backup path for local segments if needed
Manage costs due to monthly fixed rate
Round the clock support in order to inspect and
solve problems for customers immediately
Single end ordering & billing
Continuously upgraded technology and innovations
International Private Leased Circuit (IPLC)08
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
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SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
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11. Managed International Services
Few of our Partners and Supported Services are listed below
"Global Partners"
Choice of the Champions
We take pride in stating that we have been selected as the service/support partner in Sri Lanka by many reputed global
network operators.
Operates the “SingTel-ConnectPlus” node in Sri Lanka to provide managed IPLC and IP/VPN
services connecting to its backbone network.
In-country partner for CMC Networks
Service partner for Virtela Technology Services in Sri Lanka providing IP/VPN services.
In-country partner for Loral Skynet in providing satellite as well as terrestrial services.
Affiliate of BT in providing IP/VPN and other managed services in Sri Lanka. BT has been providing
services in Sri Lanka for over 16 years in partnership with LankaCom.
Service partner for Reliance Globalcom (VANCO) in Sri Lanka, providing IP/VPN services.
Service partner for Expereo International in Sri Lanka, providing IP/VPN services.
Managed International Services 09
All other trademarks, service marks, product names, logos and company names are the property of their respective owners.
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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BUSINESS
CONTINUITY
EMAIL
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ON-PREMISES.

12. Private Network Services
We offer powerful and versatile managed IP/VPN solutions providing your business with near limitless speeds and connecting anyone anywhere.
Our IP/VPN solutions eliminate the distance barrier between your sites by implementing a secure, highly reliable and swift private network. Efficiency is
of essence to boost organizations’ productivity and networks play a key role in communicating critical information amongst its business divisions.
Speedy networks mean swift throughput of information, which in-turn leads to prompt decision making.
LCSWIN service supports data, telephony, video conferencing and multimedia on one powerful seamless converged platform.
MPLS technology is utilized to ensure service quality while security is assured with the use of data encryption and tunnelling even for low end services.
IPSec is used where a higher level of security is required.
We offer a complete solution including hardware, software, configuration support and maintenance. Typical applications implemented include Data
communication, Internet access, Intranet, and Extranet services.
LankaCom offers clear channel services as well as IP based data network services. Operating an islandwide IP based network connected via ultra-high
speed backbone links, our access network supports bandwidth up to 300Mbps in 64Kbps increments. Customers who require higher speeds are
provided with service via point to point wireless (Microwave) links.
Powerful, Versatile, Islandwide
"Redefining Boundaries"
Our Private Network Service offers you
A complete and customized solutionAn extended enterprise connecting intranets and
extranets
Increased employee efficiency through
connectivity
Scalability by seamlessly integrating networks
Reduced network service costs
Security and reliability
About Us | PAGE 01Private Network Service10
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DIGITAL MEDIA
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
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BUSINESS
CONTINUITY
EMAIL
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CLOUD. HYBRID.
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13. Network Coverage
LankaCom Network Coverage Map
LankaCom Network Node
Good Coverage Area
Fair Coverage Area
Limited Coverage Area
Network Coverage 11
We continue to invest for the future to provide a reliable,
high quality network to deliver islandwide communication
solutions to you. Based on our experience, we strive to
adopt best practices when planning expansions and new
networks.
Our aim is to provide good coverage to our customers &
plan our network rollout with a focus on emerging
markets & evolving technologies.

14. VSAT Services
Advantages of our VSAT Service
"A Premier Satellite-Based Communication Service"
Connect Anyone, Anywhere.
Our VSAT solutions enable your business to connect any number of locations around the Island or indeed anywhere in the world via satellite services
which support all line protocols and a wide variety of applications for data, voice and video transmission. Totally independent of territorial infrastructure,
VSAT offers an ideal platform for disaster recovery and business continuity.
Core services can be bundled with many of our solutions to deliver reliable, point-to-point or point-to-multipoint access, right upto your door.
LankaCom has partnered with leading VSAT service providers to be positioned to provide services to locations where terrestrial infrastructure is
unavailable, inadequate and/or unreliable. Our VSAT service was particularly useful in helping many organizations provide vital services in the
aftermath of the 2004 Tsunami disaster in Sri Lanka.
An extended enterprise connecting intranets and
extranets
24x7 on-site support
Reliability
Independent of territorial infrastructure
VSAT Services12
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CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

15. Connect anytime, anywhere, for as long as you like with our Wi-Fi Internet Plans, unlimited high speed connectivity at a price that is easy on your purse.
Wifi today, is almost an essential feature in day-to-day life at corporate level as well as personal level, with Notebooks, Tablets and Smartphones all
connecting with speed and ease making life much more pleasant.
Wifi is a popular feature for Hotels, Restaurants, Coffee Shops, Hospitals,
Conference Halls, Exhibition Centers, Shopping Malls & the like.
LankaCom will help increase your revenue streams with minimum or no investment
and at the same time add value to your customers, by enabling them to access the
Internet whilst they utilize your professional services.
LankaCom’s revenue share option enables you to make money with zero
investment.
Our team is ready to offer you a customized service to suit your Wi-Fi requirements
with the latest in Wi-Fi technology, the world has to offer.
We support the latest technology - IEEE 802.11b/g/n networks and devices
islandwide and offer the fastest access/downloads. Our Wi-Fi hotspots are in the
places you care about most. Log on to any of our wireless hot spots by just
purchasing a Wi-Fi prepaid card.
Our support team ensures 24/7 round the clock support to ensure an exemplary
level of service.
Many enterprises today are moving from fixed cabling systems to Wi-Fi for flexibility
and elegance in installation as well as convenience and lower costs.
LankaCom as a leader in implementing Wi-Fi solutions at large hotels, malls and
other major public locations, uses this experience gained in installing and managing
such systems to custom design your Wi-Fi environment to give you the very best
advantages and benefits that Wi-Fi systems offer. All Wi-Fi systems implemented by
LankaCom will include high quality equipment and will support the state of the art
in Wi-Fi technology.
LankaCom’s Wi-Fi Service has solutions for Ser-
vice Providers/Operators, Corporates/Enterprises
and Individuals
Simple - Flexible - Ubiquitous!
“Mobile Internet Made Simple”
Why choose LankaCom Wi-Fi Service
Service Providers/Operators
Users
Corporates/Enterprises
With LankaCom Wi-Fi Internet access
you can
Islandwide coverage.
Minimum investment.
We offer 24x7 support.
Our pre-sales team conducts a thorough investigation
before the service is installed to ensure optimal
performance
We use cutting edge technology to provide you with high
quality services.
Log on at hotels, cafes, hospitals, and other designated
Wi-Fi hotspots in Sri Lanka.
Download large files, documents and videos in seconds.
Race through web and database searches.
Send and receive email.
Skype calls, access Facebook, Youtube etc.
Wi-Fi
Wi-Fi 13
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SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
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CLOUD. HYBRID.
ON-PREMISES.

16. Video Conferencing Services14
Features of our VideoLink Service
"Make your presence felt!"
If you want to use video conferencing
to make your organization more efficient,
check out LankaCom’s VideoLink Service.
Time - Space - Cost - No Constraints Anymore
Video Conferencing Services
If you are stressed to communicate and is distanced due to various reasons, say yes to VideoLink, our premiere video conferencing service customizable
to suite your needs.
The service will be installed at your selected location or even at any other location you require the service on an ad-hoc basis.
Our VideoLink V-Con facility is a well featured IP based video conferencing service with support for high resolution multimedia devices. We provide you
with a cost effective means of communication with minimum hassle and with the utmost convenience. We cater to conference venues, hotels,
conventions and special events as required by you.
We can put you eye-to-eye with customers, employees, business partners, or job applicants while saving you the costs and hassles of travelling. Our
dedicated service representatives will arrange every detail of your video conferencing event, whether you're holding a conference for five…or five
thousand.
Fully managed & controlled bandwidth/connectivity
Pay only for the session
Easily implemented wireless network and
on demand bandwidth
Facility can be provided at any location of your choice or
at LankaCom studios
LankaCom can act as a 3rd party observer
during interviews
Customized solutions depending on your budget
and requirement
Increase productivity
Save money
Save time
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IP-VPN
BRANCH
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SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

17. Solutions
Business Support
Host It and Rest Easy
Be Safe - Not Sorry
Take Total Control?
Low Cost, High Reliability
Unmatched Performance, Complete Support.
Watch Everything - Anywhere - All The Time

18. Data Center/ Co-location/ Facilities Management Services
LankaCom Data Centers
LankaCom Data Center options
Secure Infrastructure, Secure Business!
LankaCom currently operates two international standard Data Centers – one located within the city limits of
Colombo enabling redundant access to the fiber ring network within the city as well as easy connectivity to
alternate operators. This Data Center is manned 24 x 7.
The other Data Center is located outside the city limits of Colombo in Peliyagoda which has easy access from
Colombo as well as from the most popular residential and industrial locations in the Greater Colombo area.
The Data center at Peliyagoda was set up to provide services to customers who require equipment
co-located in a Data Center located outside the city.
Both Data centers are fully equipped with up-to-date facilities that are expected at a Data center
internationally, such as filtered power with UPS and auto-start generator back up, climate controlled
environment, fire detection & control systems, access controls with Bio-metrics backed up with CCTV
monitoring etc…
LankaCom offers customers “hands and eyes” support to monitor and support customer owned equipment
and if required 1st level equipment support as well.
All LankaCom Data Centers are carrier neutral and have connectivity from multiple operators. LankaCom
itself offers customers many connectivity options from Internet services to managed VPN/MPLS services,
IPLC, VSAT etc. However customers are free to select any licensed operator they desire.
A special benefit that LankaCom offers to customers requiring connectivity locally via Internet is that
LankaCom operates the Sri Lanka Internet Exchange (LISPA-IX) giving access to most licensed Internet
Service Providers at very high speeds.
The unique feature of LankaCom Data Center/Co-location/hosting service is our ability to customize the
service to meet individual customer requirements.
LankaCom Data Center - Peliyagoda
LankaCom Data Center - Colombo
Rack options - shared open racks - dedicated racks –
secure and locked racks – secure caged off racks
Carrier neutral co-location facility – customer could
choose the connectivity of their choice
Manned data center with 24/7 server/service monitoring
and support
Flexible services to guarantee maximum customer
satisfaction
Mainframe
About Us | PAGE 01Data Center/ Co-location/ Facilities Management Services16
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BRANCH
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INTEGRATION
SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

19. Data Center/ Co-location/ Facilities Management Services
Data Center/ Co-location/ Facilities Management Services 17
We pioneered this service in Sri Lanka in 1992. Today, we continue to
be the leader in this segment with most multi-nationals housing their
data center equipment/servers with LankaCom.
Free yourself from the hassle of having to put up with housing,
configuring and maintaining equipment. Free yourself from the costs
and security needs that will weigh heavily on your shoulders trying to
emulate a similar hosting environment for your equipment in your
organization. Sign up with us and rid yourself of these worries.
We will co-locate your equipment in an up to date data center maintained
to meet international standards. Our service includes managed controlled
environment with air-conditioning, Conditioned/ filtered power using UPS
with generator back up. We maintain a strict security ethicate in our data
center via access control mechanism and it is fitted with alarms and smoke
detectors to warn us in case of an emergency.
We understand the importance of having uninterrupted services which are
critical for your business to function efficiently. This is why we take extra
care in maintaining the facility with round the clock support and rigorous
maintenance.
Host it and Rest Easy
Co-Location/Facilities Management
"Rest easy knowing your Equipment is looked
after by Professionals"
Benefits of choosing us as your Facilities Management Partner
Eliminates the hassle of having to manage Hardware
Software and Liveware.
Able to concentrate on core business.
Improves productivity and service by standardizing
all operations.
Fosters and sustains an exceptional safety level for
equipment.
Reduces risk.
Extremely cost effective.
Reduces cost involved in infrastructure/facilities development.
Ability to acquire value added and ad-hoc services as required.
Outsourcing with us gives you access to world-class
Capabilities by leveraging global resource networks to
Support your business. It gives a different dimension to the
Existing business for more efficiency.
Creates flexibility with the facilities to provide support in
times of industry uncertainty.
Frees resources for other purposes for enhancing or
expanding your business in other directions.
Outstanding service and reliability.
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DIGITAL MEDIA
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

20. Disaster Recovery & Business Continuity
Organizations today, are more reliant on their IT systems. That's why the
impact of a disaster, be it natural or malicious is a calamity in a networked
world.
The consequences of a disaster may prove to be fatal to your business. You
are liable to loose customers, business credibility, production, cash flow,
operational data etc.
Organizations believe a 'disaster' is a once in a lifetime incident. In fact
disruptions due to terrorism, floods, tsunamis, other natural disasters and
man made calamities are indeed very infrequent. However, service
disruptions due to hardware failures, software issues, link disruptions etc as
well as incidents due to security breaches, viruses and related are more
frequent and on the increase.
Whilst systems could be designed with redundancy features to
mitigate some of these potentially frequent outages, a
comprehensive Disaster Recovery and Business Continuity plan is
essential to ensure non-stop operations in IT infrastructure.
We at LankaCom can ensure the odds against catastrophes are in
your favor by providing you with a customized solution to endure
such testing times.
We offer, risk free safe environment replications fitted with data center facilities, equipment rooms with raised floors, conditioned environments,
uninterrupted and redundant power supplies, fire control systems, multi-station work spaces, manned network operations, multiple telephone/fax
connections, custom configurable user computing, multiple access points, sound proofing, insulation and much more.
Be Safe - Not Sorry
"Prepare to Survive”
About Us | PAGE 01Disaster Recovery & Business Continuity18
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DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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BUSINESS
CONTINUITY
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21. Server Solutions
"SolutionBox - A Winner!"
What we offer
Low Cost, High Reliability
Unmatched Performance, Complete Support.
Our Open Source server solutions are accepted as the most cost effective, high performance enterprise business communication servers in the
market today.
LankaCom has been offering Open Source server solutions, marketed under the brand name “SolutionBox” , since 1999.
Anti-Spam / Email Security / Email Gateway server
E-Mail Cluster/High Availability Server
E-Mail backup and Archiving Server
Zimbra Open Source E-Mail Collaboration Suit
E-Mail Clean Pipe Server
Email Monitoring/Statistics Server
Advanced Email Management Server
Email2SMS Alerting Server
Proxy Load Balancing/Failover With Multiple ISP Links
Proxy Monitoring/Statistics
Advanced Internet Access Control Management
Web Content Filtering
VPN Gateway Services
Multiple Internet Link Management Module
Comprehensive NAT gateways
Affordable prices.
Capacity planning.
On-site maintenance
Lower software and hardware cost.
24 x7 ample support.
Quality software and service.
Complete customization.
License free usage.
Durable and robust solutions compared to our competitors.
Scaling potential.
Easy system management.
05 year warranty on hardware
Email Server Solutions
Proxy/Cache Server Solutions
Firewall Solutions
All In One SMS Application Servers For Any Of Your Requirements
SMS Server Solutions
Server Solutions 19
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DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
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22. Network Monitoring Services
Rest assured, gain control of your network and resources with a click of a button.
We offer you a vivid Network Monitoring Service that is the first of its kind in Sri Lanka. The lanhawk "Who’s Doing What On Your Network" a service
designed to monitor network activity and report promptly irrespective of topology or operation. This latest addition to the portfolio of products/services
offered by us, will help regain complete control of your network by making tech-savvy decisions with ease.
The lanhawk is a cost effective tool deployed to monitor and report network activity regardless of the size or nature of the network. This service offers
the ability to remotely log in from anywhere in the world and monitor activity of your network using a simple web browser. It is as easy and user
friendly as checking your mail account. lanhawk is a simple and straight forward tool that does not require you to be a tech guru to use it. Try it out
and you will be surprised at how effective it is.
Take Total Control!
"Keeping Tabs on your Network Activity just got easier!"
Features Benefits
User friendly bandwidth monitoring
Capacity planning
Customized report generation
Categorized bandwidth & application usage
Alerting based on threshold
Easy accessing via web
Speed up troubleshooting
Needs no extra configuration.
A service which reduces operational and
training costs.
Assists decision making.
Easy as checking your e-mail.
Allows instant fault finding and quick trouble shooting.
About Us | PAGE 01Network Monitoring Services20
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DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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23. Enterprise IT Security Solutions
Enterprise IT Security Solutions 21
LankaCom as the preferred partner for Data Communication Services
among most leading corporates for over 20 years, has acquired a vast
reservoir of real practical expertise in dealing with many of the
Internet Security threats and vulnerabilities.
Over this long period, we have evaluated, tested and implemented
many products from leading security vendors and appliance
manufacturers.
In addition we have developed innovative and cost effective open source
based integrated security solutions in order to provide customers with
robust tailor made security solutions that could cater to today’s
heterogeneous IT environments.
Today LankaCom is well positioned to provide customers with a complete
suite of security solutions and services that will meet the challenges of
even the most demanding environments.
We could perform vulnerability scanning and penetration testing on your Internet/network facing systems and network devices periodically and provide
reports highlighting the severities and areas of concerns with recommendations.
A fully managed and integrated solution, addressing every possible
layer of exploitation using both International and local hybrid setups
to mitigate most of today's Distributed Denial of Service (DDoS)
attacks.
LankaCom is able to provide and support a range of appliances including the following
Network/System/Application Vulnerability Scanning & Penetration Testing Services
The services we offer include:
Network/System/Application Anomaly Detection and Mitigating Solutions
DDoS Mitigation Solutions
We offer multiple levels of managed web application firewalls to suit
your requirements, ranging from basic protection to advanced
intelligent filtering. This approach offers a very cost effective and
prudent interim solution until you have your application coding fixed
by the developers, which is normally a very time consuming,
expensive and never ending process.
With today's ever changing highly dynamic Internet environment, it is
almost impossible to isolate most complex problems even with indepth
analysis of IT systems. A small omission or minor gap in your setup may be
exploited to cause very severe repercussions in terms of loss of reputation,
poor application performance, service outages etc.
This customized suite of solutions, offered by LankaCom, will help detect
and alert scenarios, such as poor application/server performance, service
outages etc. before it becomes critical, unmanageable and perhaps
resulting in loss of reputation and even commercial costs.
Web Application Firewall Solutions
Web Server/Application Performance Monitoring and Anomaly
Detection Solutions
Firewall/UTM/Gateway Appliances
Hardware Appliances Software Solutions
Cisco Security Appliances
SonicWALL Appliances
FortiGate Appliances
Check Point Appliances
Cyberoam Appliances
Juniper Networks Security Appliances
Microsoft Forefront Security Solutions
Open Source Firewalls/UTM/Gateways
Anti-SPAM / Content Filtering
Gateways
*Maintenance and warranty for some appliances may have certain restrictions.
Authentication Systems for
Wi-Fi / LAN Devices
Web Application Firewall
Solutions
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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24. System Integration
LankaCom has many years of experience in networking hardware equipment supply and maintenance. Over the many years of operation we have
developed relationships with many of the industry leaders in different segments which enables us to develop solutions that include the best of breed
equipment from many manufacturers to offer customers a solution with outstanding performance and unmatched assured support/maintenance
services, at an affordable prices.
Our well experienced and certified engineers will design, setup/install, configure and support systems to cater to your requirement and provide
consistent 24x7 support to ensure optimal performance.
Lankacom provides branded computer hardware from IBM, Hewlett Packard or Dell based on customer preference. For customers with limited budgets
Lankcom offers in-house built servers at an affordable price with performance guarantees and assured support and maintenance for at least 5 years.
We offer Cisco routers with total support 24x7 including 1-1 replacement in case of an equipment failure within two hours. This is an unmatched service
which is not even offered by Cisco Sri Lanka under its' SMARTnet program.
LankaCom is the distributor in Sri Lanka for MikroTik routers. MikroTik is well reputed to offer cost effective and very high performance routers that are
unmatched for their flexibility and ability to be integrated in solutions that require multi-vendors.
We integrate, buy, stock and sell a vast product line of Routers, Encoders/Decoders, Test Equipment, Branded Servers, Security products, Switches,
Firewalls, Software, Surveillance equipment, Recorders, Desktops and more. We maintain backups for all these products and in case of failure provide
1 to 1 replacements within 2 hours in Colombo city limits.
Complete Solution - Just One Stop!
Managing scale is what we do best!
Hardware
Servers/Desktops PCs
Routers
System Integration22
For High-End Video Conferencing, LankaCom has partnered with the industry leader in Video Conferencing (VC) - Polycom, enabling us to provide
Polycom VC equipment based complete end to end solutions, including the connectivity at the most competitive prices in the market.
For customer requirements of Web / Desktop / Smart Phone & Smart Tablet based video requirements, LankaCom has the expertise in deploying
Microsoft Lync servers.
Microsoft Lync offers a complete unified communication platform, with an upgrade path to fully fledged equipment based video conferencing by easy
integration with Polycom VC equipment.
Video Conferencing
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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CONTINUITY
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25. System Integration
System Integration 23
LankaCom is a leader in providing Open source solutions and is perhaps the most experienced and consistent company in Sri lanka for Linux based
servers, having deployed commercial Linux based servers since 1999 with support and maintenance. Today LankaCom provides a complete solution to
corporates, based on this most cost effective, robust and powerful platform with assurance of total support round the clock.
Our partnership with Microsoft enables LankaCom to support customers who have a corporate commitment to deploy or use Microsoft software with
marketing, implementation and training support for operating systems as well as applications.
LankaCom offers LAN Support services via remote support or with personnel seconded to customer locations depending on
the level of service and support required by the customer
LankaCom designs, installs and maintains a complete range of cabling solutions to meet most customer requirements.
LAN (Local Area Network) – Fibre, Copper or Hybrid
Installations Using TIA/EIA-568 Series Standards With
Fluke Certification
Power Cabling System Design and Installation Following
the IEC Standards
Software
Cabling
LAN Support
Open Source/Linux
Microsoft
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IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

26. Surveillance Solutions
Wouldn’t you feel more secure knowing that if any mishap occurs in your building or facility a simple trace using CCTV cameras can discover its source?
Closed Circuit Television Systems (CCTV) are fast becoming an important aspect of security. Businesses stand to benefit from installing these camera
systems in their stores and office buildings. You can’t be everywhere at once, but your CCTV system can!!!
The choice is large and the options may be difficult and even confusing at times. But you need not fret and spend hours trying to discover the best video
surveillance system for you. Count on the experts at LankaCom, we will design and implement a state of the art CCTV system to meet your unique
requirements, to include, if required such features as active alarms.
Watch Everything - Anywhere - All the Time
You’ve invested a lot in your business. Isn’t it time to secure that investment?
There is a wide range of surveillance system solutions, and it can be overwhelming
trying to decide what you need.
Reducing potential insurance premiums upon installation.
Identifying criminals.
Constant and consistent surveillance 24 hours a day, every day.
Increasing staff productivity.
Deters theft, malicious mischief and vandalism.
The benefits of CCTV systems are numerous and practical
What type of security cameras should I use?
What type of video management system should I use?
What type of video analytics should I use?
How should I integrate video with my other systems?
Analog based and IP based systems.
Remote access at all times from anywhere in the world.
Long recording times.
Internal web server.
Pan, Tilt, and Zoom function.
Connect any locations that are difficult to connect with cables
using wireless technology.
High quality videos.
Better pausing for still images.
Easy & user friendly system.
Picture in picture and zoom.
Motion, events & schedule recording future.
How should I connect cameras to video management systems?
How should I view my surveillance video?
What type of storage should I use?
Surveillance Solutions24
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DIGITAL SIGNAGE.
OPEN SOURCE
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SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
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FIREWALLS.
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27. eCommerce &
Web Solutions
Make the Whole World Your Market
Web-Link to Compliance eCommerce Site.
Web-Link to Compliance eCommerce Site.
Host Your Site With Our Options
Dedicated Server Plans
Dedicated Server Plans

28. Web Design & Development
At LankaCom, we specialize in developing websites that work.
We will help you market your products and services online with a distinct edge with web sites that will increase hits and add value to your goods and
services. Web sites developed by LankaCom will not only be aesthetically pleasing but functionally superior and easy to use.
We offer usability evaluation, information architecture design and concept development, design of custom page templates, implementation of content
management solutions, integration of custom web applications, site maintenance and search engine placement consulting. We develop solutions that
conform to industry standards.
All web applications developed by LankaCom will be screened using the latest tools to assess and identify any vulnerabilities which will either be rectified
or if such features are essential for the application, such will be highlighted to ensure that customers are aware of any potential loopholes. Customers
who opt for maintenance services will have their applications screened regularly to minimize any security threats.
Make The Whole World Your Market
"Helping you gain a Competitive Edge"
Strike out your competitors.
Generate profits.
Market effectively.
Gain exposure.
Make your business dreams a reality.
Maintain a global presence.
Rid the cost of advertising.
Update with ease.
Educate your customers.
At LankaCom, we weave your ideas and give it character.
With our designs you are able to
Web Design & Development26
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DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
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CONTINUITY
EMAIL
SOLUTIONS
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ON-PREMISES.

29. eCommerce Solutions
"Payment Gateways"
Benefits of our Payment Gateway Service includes
Weblink - Power and Flexibility of the Web @ Your Finger Tips
You worked with passion for long hours, burned mid night oil to make a great product. We will now work with as much dedication and passion to ensure
that your products are presented in the best light to the whole world. We are passionate and committed to making your online business a success.
We design, build, host, support, and help promote market-leading eCommerce solutions and payment gateway services. We provide attractive, easy to
use, easy to manage and integrated solutions, allowing clients to enhance the customer experience, be proactive with marketing and streamline online
eCommerce operations.
Rich & flexible functionality
High security payment gateways
Content & catalogue management systems
Integrated marketing tools
Email campaigns
Search engine optimization
Pay per click
Affiliate marketing
Analysis and reporting
Integration with your systems
24x7 managed hosting
Excellent service & support
Compatibility with all third party shopping carts.
Online and offline technical support.
All major payment modes accepted.
Prompt payments with short payment cycles.
Online merchant admin interface.
Multi currency support.
No hidden charges.
Highly secure.
E-commerce Solutions 27
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SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

30. Search Engine Optimization - SEO
We offer a comprehensive SEO solution for you website to archive high rankings in popular search engines.
Our SEO packages increase targeted traffic to your web site, creating a great opportunity to promote your products, services and increase sales to your
target market anywhere in the world.
Get the World to Your Feet!
Improve visibility of your Network
Our Premium SEO Solution includes
On site optimization
One way link building
Directory and Article Submission
Press release Submission
Social Bookmarking
Ideal for competitive key words
Regular Reports
Consultation
and many many more
Search Engine Optimization - SEO28
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SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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CONTINUITY
EMAIL
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31. Hosting Services
LankaCom’s hosting infrastructure consists of multiple International Backbone connections to tier-1 providers via restorable high capacity Fiber Optic
links.
LankaCom can provide local hosting services if the audience is in Sri Lanka while offering Global hosting if the target market is predominantly overseas
partnering with reputed hosting partners to ensure customers get the lowest latency to their target audience. Where the target market is a mix of local
and overseas audiences then we will offer a hybrid solution customized to offer optimum performance.
LankaCom hosts and operates the Sri Lanka Internet Exchange (SLIX) hence providing faster connectivity to local users.
Flexible support services to guarantee maximum customer satisfaction with 24x7 Server Monitoring and support.
This method of hosting incorporates the
customer servers physically co-located at
LankaCom’s Data center. Reliable and stable
infrastructure is provided for these servers
with 24x7 monitoring by professionals who
guarantee customers’ peace of mind and
freedom to focus on their core business.
We offer our customers various options with
different bandwidths, redundant power,
firewall protection, conditioned environment,
hardware & software maintenance.
VPS (Virtual Private Server) hosting is a
powerful alternative to dedicated hosting
and offers customers an environment similar
to a like a dedicated server for a fraction of
the cost. Systems are provided with
commercial/open source hypervisors with
state of the art backup mechanisms where
customers need not worry of data loss.
VPS hosting consists of multiple packages
with flexible options to cater to diverse
requirements of our clientele. All hosting is
on Windows and Linux distributions.
LankaCom hosting infrastructure is protected against standard DDoS attacks, Web Application attacks using industry leading solutions.
LankaCom Hosting options
Dedicated Server Hosting VPS Hosting
Secured Infrastructure, Secured Business!
Dedicated Server Hosting
VPS (Virtual Private Server) Hosting
Shared Hosting
Shared Hosting
We offer everything you need to create,
maintain and host web sites with a range of
web hosting options, all at a very
competitive price.
Economical, yet highly stable hosting
infrastructure provided with state of the art
servers ensure customers get the maximum
performance. A range of options are
available to cater to the diverse requirements
of our clientele. Hosting platform flavors on
Windows and Linux.
LankaCom also provides global hosting with
partner data centers, to ensure customers
get lowest latency to their target audience.
Hosting Services 29
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DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
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CLOUD. HYBRID.
ON-PREMISES.

32. Hosting Services
Hosting Services30
Platform Common Features
Secured Web Hosting
Features of Secured Hosting infrastructure;
Reseller Hosting
LankaCom, the pioneer in hosting protects your critical web applications using state of the art Web application firewalls.
Mitigating vulnerability through software code modification may sometime take months, but LankaCom’s web application firewall virtually patches the
application vulnerability by reducing the window of exposure and the cost of emergency fix and test cycles.
LankaCom as a pioneer in Web Hosting extends its state of the art Web Hosting infrastructure to facilitate Resellers to start their own web hosting
services at a minimum cost, without the need to be involved in developing and maintaining the base infrastructure.
This Solution is ideal for Web Design firms, Software Developers, System Integrators etc who wish to offer web hosting as a value added service.
Resellers will have control of their service with their own branding and control of the servers via customized control panels and name servers.
Apache / IIS
Control Panel
MySQL/ MSSQL
HTM, HTML, PHP, Python and PERL / CGI/ ASP.net
PHPMyAdmin
SSL support
CMS support, (Wordpress, Joomla, Drupal,... more)
HTTP protocol, platform, and XML protection
Automatically learns web application structure and user behavior
Protection against malware-based fraud
Virtually patches applications through vulnerability scanner integration
Delivers high performance, drop-in deployment and clear,
Business-relevant reporting and alerts
Fully addresses PCI DSS requirement 6.6
All other trademarks, service marks, product names, logos and company names are the property of their respective owners.
SMART
INTERNET FOR
BUSINESS
CLOUD
SERVICES
APPLICATION.
INFRASTRUCTURE.
WiFi
ACCESS
SOLUTIONS
IP-VPN
BRANCH
CONNECTIVITY
SYSTEM
INTEGRATION
SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

33. Domain Names
With our Domain Name Registration Service
"Register Now!"
Domain Security
Managed DNS Options
Technical Support
Why choose LankaCom Domain Registration Service?
We have partnered with Network Solutions, a global domain name registration service provider to bring you a
convenient and cost effective means of creating, renewing and transferring, domain names. We are also the in-country
agent for the ".lk" domain and we offer a complete managed solution.
Domain Protect - a value-added service that protects your domain name against unauthorized transfers
(applies only for .com / .net / .org / .info / .biz / .name)
LankaCom managed-DNS (Domain Name Server) service allows you to save time and costs associated with
software or hardware updates, system maintenance and network operating responsibilities.
Responsive telephone & e-mail support 24x7
Mainframe
Domain Names 31
SMART
INTERNET FOR
BUSINESS
CLOUD
SERVICES
APPLICATION.
INFRASTRUCTURE.
WiFi
ACCESS
SOLUTIONS
IP-VPN
BRANCH
CONNECTIVITY
SYSTEM
INTEGRATION
SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

34. Customer Service
We at LankaCom, continuously strive to provide you with a service that exceeds your expectations. With our expertise spanning over 20 years, we
continue to innovate & converge all your corporate communication channels under one umbrella.
It is this customized solution to you, that differentiates us to be your partner on your path to success…
At Lankacom we believe that our customers’ loyalty is vital to our business and place them at the heart of our operations. We set
great emphasis on our professional services and strive to keep our customers satisfied through our proactive support. We truly
believe that our reputation depends on winning the trust of our customers.
We aim to resolve your complaints within 24 hours depending on the location of your business and in the unlikely event of not
meeting your expectations; Our customer service team will review your complaint to provide an alternate solution.
Our dedicated customer service teams are on hand 24x7 to maintain high availability and performance of your network.
We are just a call away to offer our care and support to you.
Call us on +94 11 2437545 or our Help Desk Hotline +94 11 2440644
Service First, Always.
Our passion is knowing you and giving you what you want!
Customer Support32
SMART
INTERNET FOR
BUSINESS
CLOUD
SERVICES
APPLICATION.
INFRASTRUCTURE.
WiFi
ACCESS
SOLUTIONS
IP-VPN
BRANCH
CONNECTIVITY
SYSTEM
INTEGRATION
SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.

35. Lanka Communication Services (Pvt.) Ltd.
65 C, Dharmapala Mawatha, Colombo 07 Sri Lanka.
Phone: +94 11 2437545 Fax: +94 11 2437547
Email: info@lankacom.net
www.lankacom.net
SMART
INTERNET FOR
BUSINESS
WiFi
ACCESS
SOLUTIONS
EMAIL
SOLUTIONS
CLOUD. HYBRID.
ON-PREMISES.
CLOUD
SERVICES
APPLICATION.
INFRASTRUCTURE.
IP-VPN
BRANCH
CONNECTIVITY
SYSTEM
INTEGRATION
SERVERS. ROUTERS.
CABLING. CCTV
DIGITAL MEDIA
SOLUTIONS
IPTV. MEDIA STREAMING.
DIGITAL SIGNAGE.
OPEN SOURCE
SERVER
SOLUTIONS
VIDEO
CONFERENCE
SOLUTIONS
WEB
SOLUTIONS
CMS. APPLICATION.
E-COMMERCE. HOSTING.
IT SECURITY
PENETRATION TESTING.
VULNERABILITY ASSESSMENT.
FIREWALLS.
DISASTER
RECOVERY &
BUSINESS
CONTINUITY