Zaana Jaclyn
581
Abonné
Personal Information
Entreprise/Lieu de travail
Melbourne, Australia Australia
Profession
Strategic and Human Centred Designer
Secteur d’activité
Design
Site Web
zaana.au
À propos
I’m a strategic designer, design researcher, writer and speaker. People and their stories drive me. I work with people to create better systems, services and experiences for them and the people they serve, using human centred design. I write and speak on design mindset, design maturity, design thinking, human centred design, customer centricity and empathy. I am passionate about working with people and their organisations to be more human centred and nimble within increasingly complex environments.
Mots-clés
design thinking
libraries
design practice
leadership
learning
human centred design
human centered design
service design
shared
practice
mindset
co-design
creation
social
knowledge
based
evidence
management
organisational
design maturity
user experience
design thinking practice
library
customer experience
design process
social media
engagement
participatory design
organisational learning
information
workplace
organizational
literacy
appreciative
design mindset
design capability
empathy
user centred design
ux australia
user centered design
ux
makerspaces
maker spaces
design tools
roles of the designer
flexible learning
teaching and learning
dual mode
library and information science
blended learning
vision
codesign
workshop
information literacy
design research
learning organisation
blended design
design teams
information practice
collaboration
design charettes
entrepreneurial leadership
library systems
social media strategy
buy in
experience design
ebp
problem solving
wicked problems
evidence based practice
eblip
design
design leadership
design management
business
web 20
organisational structure
informed learning
shared leadership
yammer
enterprise 20
lessons
knowledge sharing
enterprise microblogging
microblogging
community
technical
services
enquiry
communities
gen
baby
boomer
generation
y
generations
thinking
systems
research
action
participatory
informed
change
lifelong
inquiry
Tout plus
- Présentations
- Documents
- Infographies
STEAL THIS PRESENTATION!
Jesse Desjardins - @jessedee
•
il y a 13 ans
Designing the Good Life: The Ethics of User Experience Design
Sebastian Deterding
•
il y a 9 ans
Social media around the world 2011
Steven Van Belleghem
•
il y a 12 ans
Complexity Thinking
Jurgen Appelo
•
il y a 12 ans
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
il y a 12 ans
Bridging the gap between our online and offline social network
Paul Adams
•
il y a 14 ans
Just add points? What UX can (and cannot) learn from games
Sebastian Deterding
•
il y a 13 ans
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Eva-Lotta Lamm
•
il y a 13 ans
Critical Thinking forUX Designers (Workshop)
Stephen Anderson
•
il y a 13 ans
Service Design for/in Transition - Cameron Tonkinwise & Terry Irwin, Carnegie Mellon University
Service Design Network
•
il y a 8 ans
What if Peter Drucker Taught Enterprise 2.0 Strategy?
Mark Fidelman
•
il y a 13 ans
Information Architecture Workshop
Peter Morville
•
il y a 10 ans
The Creative Brief: A Research Project
Jasmin Cheng
•
il y a 13 ans
10 Things CEOs Need to Know About Design
Jason Putorti
•
il y a 14 ans
Facilitating Complexity: A Pervert's Guide to Exploration
William Evans
•
il y a 8 ans
Structured Ideation and Design Thinking
gaylecurtis
•
il y a 14 ans
Discussing Design: The Art of Critique
Adam Connor
•
il y a 13 ans
What's your story? Designing a holistic customer experience
Joyce Hostyn
•
il y a 14 ans
Social Experience Design @ UX Australia 2013
Erin 'Folletto' Casali
•
il y a 10 ans
ideas idea ideas: strategy talk with MAS
Heidi Hackemer
•
il y a 13 ans